Modification Rules

[ansler99]

Hi.

 

I am banned permantly NOW. ALL MY SHIPS IS GONE!!!!!

Use Wargaming Modstation maybe wery wrong of me or NOT.

Well but have Steam version.

If WG .............

[ardwin22]

@MrConway 

Hello MrConway,

 

Today got banned for a week. I posted here before telling about the warning that I apparently am using mods. Well, my res_mods folder only contains those standard readme.txt files......

 

I dont get any reaction. I have the right to know what is causing the issue. Its impossible that I have currepted the game files as I am not even touching the world of warships folder. I never used mods in WoWs, my logs are not telling me whats wrong, and there are no files in the report folder either.

 

I paid a lot of money to WG, and now I got banned because of... NOTHING!

 

And sending a ticket wont give me any answers either

monitor_20190219_19155649.txt

[MRGTB]

12 minutes ago, ardwin22 said:

Today got banned for a week. I posted here before telling about the warning that I apparently am using mods. Well, my res_mods folder only contains those standard readme.txt files......

 

I dont get any reaction. I have the right to know what is causing the issue. Its impossible that I have currepted the game files as I am not even touching the world of warships folder. I never used mods in WoWs, my logs are not telling me whats wrong, and there are no files in the report folder either.

Well they ain't going to tell you how they detected you using cheat mods just so people can still try and get around the anti cheat system.

 

Bottom line, don't use cheats trying to beat other players, just to look good. Nobody likes a cheater in games.

[ardwin22]

3 minutes ago, MRGTB said:

Well they ain't going to tell you how they detected you using cheat mods just so people can still try and get around the anti cheat system.

 

Bottom line, don't use cheats trying to beat other players, just to look good. Nobody likes a cheater in games.

Cant you read?!! Im no cheater! How hard is it to understand my problem?! I have all last 30 replays for you if you dont believe me! 

[Klopirat]

Vor 1 Stunde, ardwin22 sagte:

Well, my res_mods folder only contains those standard readme.txt files......

do/did you use something like sweetfx, reshade or similar?

[MrConway]

14 hours ago, ardwin22 said:

@MrConway 

Hello MrConway,

 

Today got banned for a week. I posted here before telling about the warning that I apparently am using mods. Well, my res_mods folder only contains those standard readme.txt files......

 

I dont get any reaction. I have the right to know what is causing the issue. Its impossible that I have currepted the game files as I am not even touching the world of warships folder. I never used mods in WoWs, my logs are not telling me whats wrong, and there are no files in the report folder either.

 

I paid a lot of money to WG, and now I got banned because of... NOTHING!

 

And sending a ticket wont give me any answers either

monitor_20190219_19155649.txt

 

Hi!

 

If you got banned for one week, this must already have been your second infraction - the first one is always served with a warning.

 

Unfortunately I really cannot tell you what you were exactly detected for - we cannot give away our detection mechanisms - but I believe you when you say you haven't installed any mods.

 

This means that you have another software on your PC that interferes/changes the way World of Warships is rendered on screen. Programs like ReShade do this and since the same mechanism can be used to inject code into the client and cheat, it is forbidden.

 

I recommend  going through your software list, removing anything questionable and also reinstalling Warships if you have decent internet. Another infraction will mean we have to lock your account permanently.

[Cpt_wheel]

2 hours ago, MrConway said:

 

Hi!

 

If you got banned for one week, this must already have been your second infraction - the first one is always served with a warning.

 

Unfortunately I really cannot tell you what you were exactly detected for - we cannot give away our detection mechanisms - but I believe you when you say you haven't installed any mods.

 

This means that you have another software on your PC that interferes/changes the way World of Warships is rendered on screen. Programs like ReShade do this and since the same mechanism can be used to inject code into the client and cheat, it is forbidden.

 

I recommend  going through your software list, removing anything questionable and also reinstalling Warships if you have decent internet. Another infraction will mean we have to lock your account permanently.

Dear Mr. Conway,

 

Ok, WG don't want to give out the detection mechanism. But WG should give out the exact problem what its mechanism found. If your system send an email for the players about using of probihited modification(s) while there aren't any, the players can't to do anything with the problem - can't delete any mod if there isn't there. For example I never used any mod, video improving softwares, etc. and yet here I am as a permanently banned players who don't know what was the problem of WG's mechanism. So WG should be more precise in these cases and communicate the real problem what the mechanism found. Instead of it the players won't know while they are banned and feel unfair method against them.

 

the banned Cpt_wheel who lost everything

 

[Cpt_wheel]

19 hours ago, ansler99 said:

Hi.

 

I am banned permantly NOW. ALL MY SHIPS IS GONE!!!!!

Use Wargaming Modstation maybe wery wrong of me or NOT.

Well but have Steam version.

If WG .............

Sorry for your loss. Welcome in the club.

[Cpt_wheel]

16 hours ago, ardwin22 said:

@MrConway 

Hello MrConway,

 

Today got banned for a week. I posted here before telling about the warning that I apparently am using mods. Well, my res_mods folder only contains those standard readme.txt files......

 

I dont get any reaction. I have the right to know what is causing the issue. Its impossible that I have currepted the game files as I am not even touching the world of warships folder. I never used mods in WoWs, my logs are not telling me whats wrong, and there are no files in the report folder either.

 

I paid a lot of money to WG, and now I got banned because of... NOTHING!

 

And sending a ticket wont give me any answers either

monitor_20190219_19155649.txt

Hi,

Prepare yourself for the permanent ban. Maybe you have half a year or a couple of months for playing but you will reach that state soon or later. :(

Bye

 

[ArtofWars]

What about if you didn’t receive a warning and just got a 7 day ban? 

 

Played your games many many years now and never cheated and never will, played this in beta, played WOT in beta.. Just started enjoying this game again and get hit with this? If I got a warning I would of looked for the things mentioned above to rectify the problem but I didn’t even receive a warning? Is there anyway to reverse the 7 day ban? 

 

Also to the people saying just dont cheat, yes quite possibly a fair few of these bans will be for genuine cheaters but don’t tarnish us all with the same brush. 

[AbrahaM_fighter]

I'm watching that disscussion, and I have one idea:

Why no one is considering case of stolen login data?

I would suggest to anyone that got warning, change of password (and not short/easy one) and activation of 2-step verification. 

 

Of course assuming, that they really not using banned things like illegal mods or illegal 3rd party programs.

[Cpt_wheel]

19 hours ago, ArtofWars said:

What about if you didn’t receive a warning and just got a 7 day ban? 

 

Played your games many many years now and never cheated and never will, played this in beta, played WOT in beta.. Just started enjoying this game again and get hit with this? If I got a warning I would of looked for the things mentioned above to rectify the problem but I didn’t even receive a warning? Is there anyway to reverse the 7 day ban? 

 

Also to the people saying just dont cheat, yes quite possibly a fair few of these bans will be for genuine cheaters but don’t tarnish us all with the same brush. 

In my case I didn't remember the first warning and I didn't find e-mail for that but this isn't the biggest problem while you are banned for nothing - while the anti-cheater mechanism can kick out not just real cheaters but innocent players as well. And why couldn't be the warnings more specific and exact about the problem? And why think WG that their anti-cheat searching process is perfect and it can't do mistakes?

[Klopirat]

Vor 16 Stunden, Cpt_wheel sagte:

And why couldn't be the warnings more specific and exact about the problem?

Because more details would allow "bad guys" to conclude how the detection might work and thus how to avoid to get detected...

[ardwin22]

On 2/20/2019 at 10:00 AM, MrConway said:

 

Hi!

 

If you got banned for one week, this must already have been your second infraction - the first one is always served with a warning.

 

Unfortunately I really cannot tell you what you were exactly detected for - we cannot give away our detection mechanisms - but I believe you when you say you haven't installed any mods.

 

This means that you have another software on your PC that interferes/changes the way World of Warships is rendered on screen. Programs like ReShade do this and since the same mechanism can be used to inject code into the client and cheat, it is forbidden.

 

I recommend  going through your software list, removing anything questionable and also reinstalling Warships if you have decent internet. Another infraction will mean we have to lock your account permanently.

I completely reinstalled wows now, and every corrupted file should be fixed. I still dont know the issue but we will see the result.

 

Would be nice though to give me another warning instead of perma ban when I come back on my account and your anti cheat software still thinks I am a cheater... 

[Cpt_wheel]

On 2/22/2019 at 7:45 AM, Klopirat said:

Because more details would allow "bad guys" to conclude how the detection might work and thus how to avoid to get detected...

Maybe you misunderstand me: When somebody say something  about an another person (accuses him) the accuser has to proove what he says or at least has to say exactly what is his problem with the other person. The "good guys" as innocent victims of the system can't do anything with the sablon warnings. You should know that reason is nonsense and unfair even if "bad guys" could find another solution to cheat in the future. Statement: The system has to be correct in any case or it is incorrect as well just like the cheaters. What can a player think about people behind the system who don't give any details about their act just take everything from him/her without explonation who didn't do anything wrong at all. Just think in it: You are a honest person. One day you go home from work but at your front door wait for you a message that your home is taken "just because" and you can go anywhere you want but that isn't your flat/house anymore. And you loose everything and when you want to desagree nobody wants to hear or understand you. How do you feel? Note: It's not an answerable question. 

[MrConway]

Gentlemen, we have been through this many times with several ban-waves - there are always many people claiming to be innocently banned. We have investigated many cases thoroughly and in every case have concluded that the detection mechanism works as intended.

 

We cannot send an engineer to your house to check your PC, so we are relying on our tried and true detection methods.

 

We are very clear about what kind of changes to the client are allowed and what kind of software isn't - if you want to be 100% sure do a clean installation of your windows.

 

Otherwise you should realize when we give a warning that you have an issue that YOU need to resolve.

[Cpt_wheel]

4 hours ago, MrConway said:

Gentlemen, we have been through this many times with several ban-waves - there are always many people claiming to be innocently banned. We have investigated many cases thoroughly and in every case have concluded that the detection mechanism works as intended.

 

We cannot send an engineer to your house to check your PC, so we are relying on our tried and true detection methods.

 

We are very clear about what kind of changes to the client are allowed and what kind of software isn't - if you want to be 100% sure do a clean installation of your windows.

 

Otherwise you should realize when we give a warning that you have an issue that YOU need to resolve.

Dear Mr Conway,

 

First: We talk about probihited game modifications and other cheating programs in the game not about any other softwares on computers. You could agree that is not WGs business what kind of programs are in a PC until those don't give any unfair advantages for a player in the game.

Secondly about the exact method: We don't need any professional person to check our PCs personally but the warning message should be more exact and precise about the problem. In my case I got an e-mail that I used one or more probihited modification for the game while I didn't used any kind of mod at all. From this obvious for me that if WGs anti-cheat searching bot found something on my PC that is not a modification but I don't know what. I didn't used anything what could have given any advantage against other players and nothing graphical improvement as well so in that way I couldn't terminate the problem after the warning. This non-exact warning led to the permanent ban.

Conclusion: After all I hadn't any advantage against other players, I used the game as it made (I liked it very much and I was satisfied with it), so I am innocent but banned player by a false reason (using a probihited mod wasn't true).

Note: To reinstall the whole system is half a day at least for what? A false warning? It's nonsense. In my point of view WG made a mistake (or it stops something) and WG should do more effort to optimize its searching system to avoid this kind of cases.

 

Yours faithfully,

 

late Cpt_wheel

[MrConway]

11 minutes ago, Cpt_wheel said:

Dear Mr Conway,

 

First: We talk about probihited game modifications and other cheating programs in the game not about any other softwares on computers. You could agree that is not WGs business what kind of programs are in a PC until those don't give any unfair advantages for a player in the game.

Secondly about the exact method: We don't need any professional person to check our PCs personally but the warning message should be more exact and precise about the problem. In my case I got an e-mail that I used one or more probihited modification for the game while I didn't used any kind of mod at all. From this obvious for me that if WGs anti-cheat searching bot found something on my PC that is not a modification but I don't know what. I didn't used anything what could have given any advantage against other players and nothing graphical improvement as well so in that way I couldn't terminate the problem after the warning. This non-exact warning led to the permanent ban.

Conclusion: After all I hadn't any advantage against other players, I used the game as it made (I liked it very much and I was satisfied with it), so I am innocent but banned player by a false reason (using a probihited mod wasn't true).

Note: To reinstall the whole system is half a day at least for what? A false warning? It's nonsense. In my point of view WG made a mistake (or it stops something) and WG should do more effort to optimize its searching system to avoid this kind of cases.

 

Yours faithfully,

 

late Cpt_wheel

 

I appreciate where you are coming from, but we have said from the outset that this does not just involve direct modifications to the game client, but also other programs that interfere with the way World of Warships is displayed and rendered to the end user.

 

We want our game environment to be fair and absolutely free of cheating, which means that we have to be strict in the application of these rules.

 

Re-installing your system takes time, this is true - but this is not something we can do for you.

[ansler99]

Hi Mr.Conway.

After second warning i am unistall wows. And install clean wows.

No mods.

I am not cheater,look on movies on the youtube.

And i am have talking with friends on Twitch.

Well this are history now,i mean aucont.

On the i have wows, hope this going better, fingercross. No mods there.

Cheers ansler99

 

[Cpt_wheel]

21 hours ago, MrConway said:

 

I appreciate where you are coming from, but we have said from the outset that this does not just involve direct modifications to the game client, but also other programs that interfere with the way World of Warships is displayed and rendered to the end user.

 

We want our game environment to be fair and absolutely free of cheating, which means that we have to be strict in the application of these rules.

 

Re-installing your system takes time, this is true - but this is not something we can do for you.

So WG cares about anything else not just cheatings in the game - even WG write about punishing unfair playing in every platform and rules and in fact it hasn't any business with other softwares. All right then why the warning message talk about probihited modification and not about its real problem and talks aside after questions? It is not a straight way at all and they call it misleading of custumers. How should a player knows what the real problem of WG? I always talked about this: to give an exact and precise information in the warnings.

 

Note: I agree to be and to remain "human" hard enough but we should try it during our lifes. Maybe I came from Utopia who believe this. After more than a month I still don't know what was the reason of my ban. I'm just saying.

[MrConway]

13 minutes ago, Cpt_wheel said:

So WG cares about anything else not just cheatings in the game - even WG write about punishing unfair playing in every platform and rules and in fact it hasn't any business with other softwares. All right then why the warning message talk about probihited modification and not about its real problem and talks aside after questions? It is not a straight way at all and they call it misleading of custumers. How should a player knows what the real problem of WG? I always talked about this: to give an exact and precise information in the warnings.

 

Note: I agree to be and to remain "human" hard enough but we should try it during our lifes. Maybe I came from Utopia who believe this. After more than a month I still don't know what was the reason of my ban. I'm just saying.

 

The information about other prohibited software is included in our warning email.

 

The reason these programs are not allowed is that they can be used to display cheats on the screen, which is why we have to prohibit them.

[doktorro2016]

I have better. I did not use any mods and my account was permanently blocked. I do not have a clear answer to what I used and do not help translating according to them I used and the end of talking. For me, it's about money. New account new purchases and that's it.

[Cpt_wheel]

On 2/26/2019 at 4:45 PM, doktorro2016 said:

I have better. I did not use any mods and my account was permanently blocked. I do not have a clear answer to what I used and do not help translating according to them I used and the end of talking. For me, it's about money. New account new purchases and that's it.

Hi Doctorro,

 

I sympathize with you because just like in your case I payed for services (around 3200 USD) that are stocked in my banned account (while I've never used not just mods but any other softwares for the game to cheating or improving that and the warnings allways talked about only probihited mods). So I don't know the real reason and I don't want to guess. Could be plenty of reason, maybe one of them is yours. But we should agree that if we have to guess about reasons then something is going wrong at WG.

 

Peace,

 

Bye

[PasioDBG47]

 

nice

[Cpt_wheel]

On 11/21/2017 at 4:17 PM, Tuccy said:

Dear Captains!

 

World of Warships has been popular with the modding community and the number of mods available today is quite significant. But our players have more and more questions concerning the safety of particular mods.

This anouncement is designed to shed some light on the situation and put an end to any misunderstanding concerning what our players may and may not use. Popular mods are usually of the kind that deal with cosmetic and audio components of the game and are mostly harmless. However, some players and modders alike do have malicious intent for their use of mods, be it gaining a competitive advantage or even stealing data.

Below you will find a classification of mods and programs, as well as the rules that we will apply to them and follow from now on.

What is allowed

• Applications that stream gameplay or record it (for example: Nvidia ShadowPlay, Plays.tv, AMD Radeon ReLive, OBS Studio, Windows 10 Game DVR, Fraps).
• Voice/text chats with overlay (for example: Discord, Mumble, TeamSpeak, Ventrilo, Evolve, Twitch Messenger).
• Visual mods that change the appearance of game objects without affecting the gameplay (to make sure the mod you want to use is allowed, please consult the appropriate thread on the official forums).
• Modifications to lighting, contrast and other visuals done through the graphics drivers' (Geforce Experience, AMD Radeon Crimson, Intel graphics drivers) built in tools, without modifying said drivers or applications that use them.
• Replacing/modifying audio files.
• Any mods that are approved by our team. You will be able to find those on our official forums in the "modifications" section: https://forum.worldofwarships.eu/forum/493-mods/ 
• This includes any and all mods compiled exclusively with our own ModAPI (special interface made by our developers for modding). Modifications mentioned in posts by our staff on the game's official portal are also allowed. 
   

What is forbidden and may lead to suspension/blocking of your account

• Any applications, mods or scripts that allow the execution of third party code, change the game's original files, dynamic libraries or inject into the game process. If you are not sure whether your preferred mod complies with all the rules, please consult the "modifications" thread on our official forums or simply refrain from using it.
• Applications and mods that help a player to aim in any way that is not already available in the game, that includes any predictive aiming mods.
• Bots or scripts that take any aspect of game controls from the player.
• Applications and mods that make otherwise unknown information available, except for those mentioned and approved on the official forums or portal.
• Applications and mods that affect or interact with scripts.zip file in any way.

We understand that our players like some of the mods that go against these principles, however, we do and always will prioritize fair play. Competition in World of Warships should rely on skills and expertise and not on the ability to choose mods well.

 

Gray areas

Since there are so many mods for our game at this point, we are sadly unable to guarantee that it will function correctly if players are using any of them. Furthermore, seemingly harmless modifications like ReShade, while being cosmetic in nature, work in a way that violates several rules at once (dynamic libraries substitution and control over the rendering process, which allow for an aimbot or a keylogger to be written into the code), therefore being similar to some forbidden mods, that allow those with malicious intent to gain a competitive advantage as well as steal your data in some cases.

Taking all of the above into account, we recommend that you follow these guidelines if you plan to do any modifications to the game and of course use only approved mods, that our team has vetted and verified. And if you're unsure about any particular modification, simply refrain from using it. Any issues with the game, loss of account or personal data related to mod use will be the player's responsibility. If the used modifications lead to the player breaking our EULA and Terms of Service and we reserve the right to suspend or ban his or her account.

 

Additional rules for visual modifications

1. Modifications submitted on WoWS official forums cannot include the nazi Swastika or any other nazi insignia (though no other nazi insignia should exist in a naval context anyway)
   1. Images containing the swastika are not allowed to be posted on the forums
2. Modifications submitted on WoWS official forums can include other flags, like the Rising Sun flag, the ROCN flag, the Imperial German Naval ensign.
   1. Previews of these mods and flags are generally allowed
3. Modifications submitted on WoWS official forums cannot include pornographic content. Pornographic content is not allowed on our resources at all.
4. Modifications submitted on WoWS official forums cannot include nudity as long as we have our current age ratings. Nudity is not allowed on our forums.
5. Modifications submitted on WoWS official forums may have ecchi or mildly erotic content (without nudity).
   1. Previews of these mods are generally allowed
6. Modifications submitted on WoWS official forums may not contain any context which promotes illegal activity or such that would contradict our EULA, Terms of Service or game rules (unobvious cases should be escalated for review)

Thank you!

So WG realized that there are a lot of software (f.e. recorder programs, graphic card control programs) that is not probihited and not is a mod. In my interpretation WG finally modificate/improved its searching software to separate different softwares and it won't detect everything as a probihited mod. Great! I have left only one question: Will WG re-examine all their players' cases which ended with permanent ban because maybe a lot of people's ban was a mistake by the incorrect searching process? Note: If in 2020 a (f.e. recorder) program is not a probihited mod then it wasn't in 2019 as well. So there is a good chance that before this the anti cheat searching software detected a lot of programs as a cheat program that actually was wrong. After all the difference is just the improved ability of the WG's anti cheat searching software nothing more.

After one and a half year I still don't know the real reason of my ban while I didn't use anything just the game itself in the state of a virgin...