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Schmidt_Fritz

[web UI improvement] Two factor Authentication

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[TAW]
Players
57 posts
22,704 battles

Hi!

 

I recently had to reinstall google authenticator, which resulted in the loss of all 2fa accounts and codes. Took me a while to figure out how get out of this snag.

 

Maybe WG should:

Implement the ability to reset/reinstall 2fa code in a way password reset is done. A new button to click for this task. Under this new feature there could be instructions,

1. How to manually install the 2fa using the previously provided secret code, which you should have somewhere if you previously installed 2fa. Also mention there is a wargaming authenticator app available in the store for free.

2. And if 1. fails, how to contact customer support.

 

cheers :cap_win:

/A

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