[DK-CP] NothingButTheRain Players 6,338 posts 14,255 battles Report post #1 Posted October 20, 2017 Hi. I played on round 1 and 2 of the test server and gotten a total of 8 missions which all of them I completed succesfully. It was for this test server https://worldofwarships.eu/en/news/public-test/test-your-mettle/ Earlier today I noticed that on this page https://worldofwarships.eu/en/userbonus/# it mentioned in a blueish font that I could claim my rewards or something, after which I got to a webpage stating all 4 different missions, each one double (one for round 1 and the other for round 2). It listed all 8 missions I had completed. However, I've never received the rewards on the live server. Did something go wrong on the webpage perhaps? There was no way for me to return to that page anymore and I see totaly zero mentions anywhere in my account on the live server nor on the account I created when I created an account for the test server on that russian website. I played on the previous test server and there I did get the rewards, even though I never received an email for either batch of rewards. Another question, has anyone else here received their test server rewards yet? Noone seems to know anything and I've been asking around for hours without anyone seemingly knowing anything. 1 Share this post Link to post Share on other sites
[PUPSI] Klopirat Freibeuter 15,160 posts Report post #2 Posted October 20, 2017 same here...could claim rewards, but they didn't arrive ingame 2 Share this post Link to post Share on other sites
[WG] Crysantos WG Staff 3,754 posts 17,659 battles Report post #3 Posted October 20, 2017 Hey gentlemen, We'll check on our end to see whether there's a problem :) Greetings, Crysantos 1 Share this post Link to post Share on other sites
[PNAVY] didyoukillme Players 202 posts 28,957 battles Report post #4 Posted October 20, 2017 Same problem here.... 2 Share this post Link to post Share on other sites
[DK-CP] NothingButTheRain Players 6,338 posts 14,255 battles Report post #5 Posted October 20, 2017 1 hour ago, Klopirat said: same here...could claim rewards, but they didn't arrive ingame 15 minutes ago, didyoukillme said: Same problem here.... Thank you! Glad I'm not the only one with this problem...if only because now there's a bigger chance it will get fixed. And happy to see someone is working on a solution! :) Share this post Link to post Share on other sites
[WG] Crysantos WG Staff 3,754 posts 17,659 battles Report post #6 Posted October 20, 2017 Should be fixed :) Let us know if you encounter any other issues! Have a lovely weekend, Crysantos Share this post Link to post Share on other sites
[PUPSI] Klopirat Freibeuter 15,160 posts Report post #7 Posted October 20, 2017 I could claim the rewards again, but still nothing ingame Share this post Link to post Share on other sites
[DK-CP] NothingButTheRain Players 6,338 posts 14,255 battles Report post #8 Posted October 20, 2017 6 minutes ago, Klopirat said: I could claim the rewards again, but still nothing ingame Same. But the procedure was different. The rewards were mentioned on the first page. After opening, it mentioned this: Quote CLAIM YOUR BONUS Claim your free bonus content on this page. Congratulations, captain! An award is waiting for you to claim. Public Test 0.6.12 - Part 2 - Complete Halloween Event No description Public Test 0.6.12 - Part 2 - Play on Clan Wars Ship No description Public Test 0.6.12 - Part 2 - Play Three Clan Battles No description Public Test 0.6.12 - Part 2 - Play One Battle No description Public Test 0.6.12 - Part 1 - Complete Halloween Event No description Public Test 0.6.12 - Part 1 - Play on Clan Wars Ship No description Public Test 0.6.12 - Part 1 - Play Three Clan Battles No description Public Test 0.6.12 - Part 1 - Play One Battle No description And below that was the red button with GET BONUS. Then I got this: Quote CLAIM YOUR BONUS Claim your free bonus content on this page. Congratulations, captain! The reward has been successfully claimed and it will be delivered to your account momentarily. Maybe this will help with debugging :) I'm out for the evening though. Share this post Link to post Share on other sites
[QUIET] S_War Players 8 posts Report post #9 Posted October 21, 2017 Same problem here. I could claim the rewards, but I've never received the rewards on the live server. 1 Share this post Link to post Share on other sites
xXx_Blogis_xXx Alpha Tester, Players 5,335 posts 35,510 battles Report post #10 Posted October 21, 2017 just got it ,,,, Share this post Link to post Share on other sites
[SCRUB] Leo_Apollo11 Quality Poster 7,146 posts 31,549 battles Report post #11 Posted October 21, 2017 Hi all, I claimed my reward on "User Bonus" page (and it showed that I got them) - but in game there is nothing... Leo "Apollo11" Share this post Link to post Share on other sites
[DK-CP] NothingButTheRain Players 6,338 posts 14,255 battles Report post #12 Posted October 21, 2017 I just tried it again after having "succesfully" gotten my rewards last evening but not having gotten them ingame, but this time I get the Quote CLAIM YOUR BONUS Claim your free bonus content on this page. Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! I still haven't received the rewards ingame :( And I messed something up woops! xD Share this post Link to post Share on other sites
Vanhal Alpha Tester 5,609 posts 5,569 battles Report post #13 Posted October 21, 2017 Same here. Claimed but nothing showed in game. Hope it will be fixed. Share this post Link to post Share on other sites
[PNAVY] didyoukillme Players 202 posts 28,957 battles Report post #14 Posted October 21, 2017 26 minutes ago, Vanhal said: Same here. Claimed but nothing showed in game. Hope it will be fixed. The believe is strong in you my friend ;) Share this post Link to post Share on other sites
[ROHAN] Ruth_clifton Players 414 posts Report post #15 Posted October 21, 2017 same here claimed but nothing Share this post Link to post Share on other sites
[SCRUB] Leo_Apollo11 Quality Poster 7,146 posts 31,549 battles Report post #16 Posted October 21, 2017 Hi all, Last time this same thing happened (2 PTs ago) I logged a complaint to "Customer Service Center" and they told me that I most certainly did receive the rewards (but I didn't and I was unable to proove it)... This time I made screenshoots - lets see how this unfolds... Leo "Apollo11" Share this post Link to post Share on other sites
[DK-CP] NothingButTheRain Players 6,338 posts 14,255 battles Report post #17 Posted October 21, 2017 9 minutes ago, Leo_Apollo11 said: Hi all, Last time this same thing happened (2 PTs ago) I logged a complaint to "Customer Service Center" and they told me that I most certainly did receive the rewards (but I didn't and I was unable to proove it)... This time I made screenshoots - lets see how this unfolds... Leo "Apollo11" I did make screenshots of me playing on the test server and WG can see for themselves I don't have premium account right now (or at least I assume they can see that ^^) so I cannot have received the rewards as I should have gotten 2 days premium and only could claim since yesterday. I don't have screenshots of the first webpage where it said I received the rewards as I clicked on to next pages and couldn't click back to that page again after I had noticed the rewards never made it to my account on the live server :( The second page I already put a few copy pastes and I kept those open :) This is only the second test server thingy I participated in and I did fill in all the questionaires, so I did do my part :) Even kept the clan and played a couple extra clan battles, just for the heck of it! :D Share this post Link to post Share on other sites
_Only_Win_ Players 29 posts Report post #18 Posted October 21, 2017 give me my reward Share this post Link to post Share on other sites
[G4H] Lofarr Beta Tester 9 posts 12,971 battles Report post #19 Posted October 21, 2017 Same problem for me, Ive claimed it twice on the webpage now, but still nothing in game. /Lofarr Share this post Link to post Share on other sites
[XBGX] _VAMPA_ Players 747 posts 16,618 battles Report post #20 Posted October 21, 2017 same her i just claimed rewards but nothing received in client yet Share this post Link to post Share on other sites
[PNAVY] didyoukillme Players 202 posts 28,957 battles Report post #21 Posted October 22, 2017 Still nothing.... Share this post Link to post Share on other sites
[SCRUB] Leo_Apollo11 Quality Poster 7,146 posts 31,549 battles Report post #22 Posted October 22, 2017 Hi all, Still nothing... This was taken yesterday in game client before I claimed my PT reward - please note that I don't use the "November Echo Setteseven" flag which is 25: This is my browser few seconds later (taken yesterday as well) when I claimed my PT reward: This was taken today in game client - please note that I still don't use the "November Echo Setteseven" flag at all - and it is still 25: Leo "Apollo11" Share this post Link to post Share on other sites
[QUIET] S_War Players 8 posts Report post #23 Posted October 22, 2017 Still nothing too. Share this post Link to post Share on other sites
Zag32 Beta Tester 14 posts 4,011 battles Report post #24 Posted October 22, 2017 Same problem here. Claimed rewards but got nothing. Share this post Link to post Share on other sites
suppenkaschperl Beta Tester 349 posts 18,490 battles Report post #25 Posted October 22, 2017 5 minutes ago, Zag32 said: Same problem here. Claimed rewards but got nothing. same here Share this post Link to post Share on other sites
