[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #1 Posted September 1, 2017 So in game clan functionality isn't working at the moment, and the direct clan portal link http://eu.wargaming.net/clans/gateway/wows/search says clans are not available at the moment. Has anybody had any official response from WG on this and when clan functions might be restored? I have recruiting to get on with and can't. Thanks in advance. Share this post Link to post Share on other sites
sisito0o Players 271 posts 3,399 battles Report post #2 Posted September 1, 2017 Same with me, don't know the reason. Share this post Link to post Share on other sites
[ALONE] Smeggo Modder 2,485 posts 15,343 battles Report post #3 Posted September 1, 2017 Same here. But it started 2 days before the patch - seems it depends on the clan-server. Thankfully clan-chat is still working. Share this post Link to post Share on other sites
[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #4 Posted September 1, 2017 7 minutes ago, Smeggo said: Thankfully clan-chat is still working. Amen for small mercies. And thankfully we have Discord too. @Tuccy and @Kandly. Do either of you have anything you can say or can you find out please? I have clan admin tasks I can't do and potential new recruits I can't enrol until this is fixed. Share this post Link to post Share on other sites
[XODUS] JaiFoh Players 799 posts 4,868 battles Report post #5 Posted September 1, 2017 Its probably because of the new changes to clans that are coming at the end of the month/next patch. Some functionality prob temporarily in order to do some testing. Share this post Link to post Share on other sites
[ONE2] RAHJAILARI Players 3,160 posts 31,670 battles Report post #6 Posted September 1, 2017 Oh Darn... And here I was just planning to set up a new Clan called GE(e)ZER(s) for us elderly folks. We could have had Karoke and Bingo-nights and some Sssoup... Sigh! Foiled again! 1 Share this post Link to post Share on other sites
[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #7 Posted September 1, 2017 Just now, JaiFoh said: Its probably because of the new changes to clans that are coming at the end of the month/next patch. Some functionality prob temporarily in order to do some testing. I doubt it they would have had to tell us. More like background stuff being put in in preparation for the new clan stuff, has broken what was already there and so clan functions have had to be taken offline til it can be fixed. 1 Share this post Link to post Share on other sites
[XODUS] JaiFoh Players 799 posts 4,868 battles Report post #8 Posted September 1, 2017 Just now, Fat_Maniac said: I doubt it they would have had to tell us. More like background stuff being put in in preparation for the new clan stuff, has broken what was already there and so clan functions have had to be taken offline til it can be fixed. That is testing As the old adage goes 99 little bugs in the code 99 little bugs in the code take one down patch it around 127 bugs in the code 1 Share this post Link to post Share on other sites
GhostRiderMax123 ∞ Players 769 posts 3,782 battles Report post #9 Posted September 1, 2017 The sooner this is sorted the better.... Our clan recruiter needs to get back to work Share this post Link to post Share on other sites
[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #10 Posted September 1, 2017 Just now, JaiFoh said: That is testing As the old adage goes 99 little bugs in the code 99 little bugs in the code take one down patch it around 127 bugs in the code Lol And having over 25 years software development experience myself in a commercial environment, cardinal sin Number 1 - never ever test anything in the live environment. Thats why you have a 'test environment', that should be a much smaller mirror image of your production environment. You should as a final phase of testing implement your new functionality to that, to make sure everything works ok and that your deployment plan works and has all the necessary checks and milestones in it. It really is Project Management 101 - protect your live environment, and to coin a phase - don't throw shite over the fence. Share this post Link to post Share on other sites
[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #11 Posted September 1, 2017 2 minutes ago, GhostRider_24 said: The sooner this is sorted the better.... Our clan recruiter needs to get back to work Yes Maam, I'm a trying, I'm a trying And before you reply, yes I know I'm very trying at times 1 Share this post Link to post Share on other sites
[WG] Tuccy [WG] WG Staff, Alpha Tester 3,516 posts 11,627 battles Report post #12 Posted September 1, 2017 Hello, We have reported this issue (it affects both website access and in-game access for many clans / players, though it does not seem to be universal). Unfortunately right now I cannot really share more as the wild bug is still being hunted Share this post Link to post Share on other sites
GhostRiderMax123 ∞ Players 769 posts 3,782 battles Report post #13 Posted September 1, 2017 13 minutes ago, Tuccy said: Hello, We have reported this issue (it affects both website access and in-game access for many clans / players, though it does not seem to be universal). Unfortunately right now I cannot really share more as the wild bug is still being hunted Well as long as the issue is being looked into that's good enough for me. 1 Share this post Link to post Share on other sites
[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #14 Posted September 1, 2017 48 minutes ago, Tuccy said: Hello, We have reported this issue (it affects both website access and in-game access for many clans / players, though it does not seem to be universal). Unfortunately right now I cannot really share more as the wild bug is still being hunted Thanks for quick update Share this post Link to post Share on other sites
[MEN] Captain_Singleton Players 3,184 posts 20,102 battles Report post #15 Posted September 1, 2017 3 minutes ago, Fat_Maniac said: Thanks for quick update yup, and let's hope for a quick fix... Share this post Link to post Share on other sites
[0RCA] ASharpPencil Weekend Tester, Players, In AlfaTesters 260 posts 5,405 battles Report post #16 Posted September 2, 2017 My CLAN as this bug 2... I cant get new members in to the CLAN. Share this post Link to post Share on other sites
[SCRUB] Loran_Battle Beta Tester 1,245 posts Report post #17 Posted September 2, 2017 "Web Server Unavailable" Is "working as intended it™" looks like. Share this post Link to post Share on other sites
[RN] indycar Alpha Tester 921 posts Report post #18 Posted September 2, 2017 not working for 2-3 days and today i have vanished from the clan chat Share this post Link to post Share on other sites
[MEN] Captain_Singleton Players 3,184 posts 20,102 battles Report post #19 Posted September 4, 2017 only 6 days without access to our clans, but don't worry they will introducing new clan features in a few weeks time... Share this post Link to post Share on other sites
[HOO] Fat_Maniac [HOO] Players 2,337 posts 4,238 battles Report post #20 Posted September 4, 2017 Getting annoyed with this now, it has gone beyond an inconvenience @Tuccy @Kandly.I know we've had a weekend but is anybody actually working on this problem atm? and is it true it's only affecting the EU cluster? Because if it is that makes the whole sorry episode look even worse. Share this post Link to post Share on other sites
[MEN] Captain_Singleton Players 3,184 posts 20,102 battles Report post #21 Posted September 5, 2017 7 days and counting... Share this post Link to post Share on other sites
[RYLNV] ROYAL___NAVY Players 29 posts 12,889 battles Report post #22 Posted September 5, 2017 i hope clan members get some kind of compensation as we used £ to buy doubloons to buy the clan, 1-day Premium account for every day clans are down... 1 Share this post Link to post Share on other sites
TerTerro Players 285 posts 3,249 battles Report post #23 Posted September 5, 2017 Yeah, clan still down. Can't look at members nothing. "Web Server Unavailable" Share this post Link to post Share on other sites
shockinhockin Beta Tester 449 posts 3,291 battles Report post #24 Posted September 5, 2017 This is a real pain. Its hard to operate as a recruiter when your clan page won't accept invites........ come on chaps sort it out, got a couple of fine players to add to the clan that I can't access.... Share this post Link to post Share on other sites
robihr Players 3,168 posts 9,352 battles Report post #25 Posted September 5, 2017 clans never worked, so i dont see an issue Share this post Link to post Share on other sites