[-EXS-] Hades_warrior Players 5,381 posts 6,643 battles Report post #1 Posted April 5, 2017 Today I saw that new PTS starts from tomorrow, but as far as I know I still didnt get those rewards from last PTS. THen I saw im not the only one as there is more players with complain on this. Can someone explain why does it delay so much? I was told 2 weeks ago it will be given via email soon after patch release, but there is no email (I've check all folders) and its been...2 weeks now. Share this post Link to post Share on other sites
[TMCB] Sintares [TMCB] Players 84 posts 15,288 battles Report post #2 Posted April 5, 2017 Have you checked https://worldofwarships.eu/en/userbonus/# Share this post Link to post Share on other sites
Kandly Players 408 posts 651 battles Report post #3 Posted April 5, 2017 Today I saw that new PTS starts from tomorrow, but as far as I know I still didnt get those rewards from last PTS. THen I saw im not the only one as there is more players with complain on this. Can someone explain why does it delay so much? I was told 2 weeks ago it will be given via email soon after patch release, but there is no email (I've check all folders) and its been...2 weeks now. Hi Hades_warrior, Since we had some issues with the rewards, the crediting wasn't automated. Did you already check this page? If you receive the following message, please contact our CS guys, they'll be happy to help. Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! Kandly Share this post Link to post Share on other sites
xXx_Blogis_xXx Alpha Tester, Players 5,335 posts 35,510 battles Report post #4 Posted April 5, 2017 same as him still no reward : Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! 2 Share this post Link to post Share on other sites
Kandly Players 408 posts 651 battles Report post #5 Posted April 5, 2017 As far as I know, the rewards weren't given out yet, but I'll try to uncover the mystery behind this, 'cause I don't know what happened for sure. We had some issues this time around, so that's why it's wonkier than usual. What I can tell you is that you'll definitely get them, so no worries. I'll be back in the office on Saturday and I'll update you as soon as possible with any info I get. 3 Share this post Link to post Share on other sites
[SLOTH] txtspeak Players 3,041 posts 5,653 battles Report post #6 Posted April 5, 2017 The worst part for me, is that I dont remember if I went on the public test this time. I think I did, but I'm not sure. being sick doesnt help memory D: Share this post Link to post Share on other sites
Kandly Players 408 posts 651 battles Report post #7 Posted April 5, 2017 The worst part for me, is that I dont remember if I went on the public test this time. I think I did, but I'm not sure. being sick doesnt help memory D: Sorry to hear you're sick. I hope you'll feel better soon! I have no idea what to suggest in order to check this... I haven't encountered this issue before. If I think of something I'll let you know. Until then... try to retrace your steps? Haha 1 Share this post Link to post Share on other sites
[SLOTH] txtspeak Players 3,041 posts 5,653 battles Report post #8 Posted April 5, 2017 I think at this point, the best thing would be to go to bed Share this post Link to post Share on other sites
xXx_Blogis_xXx Alpha Tester, Players 5,335 posts 35,510 battles Report post #9 Posted April 5, 2017 As far as I know, the rewards weren't given out yet, but I'll try to uncover the mystery behind this, 'cause I don't know what happened for sure. We had some issues this time around, so that's why it's wonkier than usual. What I can tell you is that you'll definitely get them, so no worries. I'll be back in the office on Saturday and I'll update you as soon as possible with any info I get. tnx for your time mate cheers Share this post Link to post Share on other sites
[-EXS-] Hades_warrior Players 5,381 posts 6,643 battles Report post #10 Posted April 5, 2017 Hi Hades_warrior, Since we had some issues with the rewards, the crediting wasn't automated. Did you already check this page? If you receive the following message, please contact our CS guys, they'll be happy to help. Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! Kandly Yea I check'd that and also got ''no available bonuses''. I'll try on ticket support. If I find some issue on support page ill come back here. Btw, I heard some people didnt recieve awards since 0.6.2 as mentioned in comments here https://worldofwarships.eu/en/news/public-test/pt064/ Share this post Link to post Share on other sites
XbodzioXplX Players 6,008 posts 7,043 battles Report post #11 Posted April 6, 2017 Same for me. Still no bonuses. Share this post Link to post Share on other sites
[PKTZS] JapLance Weekend Tester 2,567 posts 18,265 battles Report post #12 Posted April 6, 2017 Btw, I heard some people didnt recieve awards since 0.6.2 as mentioned in comments here https://worldofwarships.eu/en/news/public-test/pt064/ I just checked that page, and found the 0.6.2 PT rewards there. Never received an e-mail telling me so, and I had already forgotten. No sign of the 0.6.3 PT rewards though. Share this post Link to post Share on other sites
[SCRUB] Leo_Apollo11 Quality Poster 7,146 posts 31,598 battles Report post #13 Posted April 6, 2017 HI all, same as him still no reward : Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! Same thing for me as well... Leo "Apollo11" Share this post Link to post Share on other sites
__Themistocles__ Players 89 posts 10,384 battles Report post #14 Posted April 6, 2017 Same for me, I qualify for 3 flags rewards and 24h premium acc. Share this post Link to post Share on other sites
[XODUS] JaiFoh Players 799 posts 4,868 battles Report post #15 Posted April 6, 2017 Same for me, I qualify for 3 flags rewards and 24h premium acc. Ditto i got the same as was only able to do about 20 odd games, and tried that check button and got no rewards as well.was waiting for a while before doing the claim but with 0.6.4 now up i should try and put the request in Share this post Link to post Share on other sites
Doerte Beta Tester 256 posts 17,143 battles Report post #16 Posted April 6, 2017 Same here. Nothing on userbonus and as always, support says "NO!" So no automated PTS rewards, no manual PTS rewards and also no PTS rewards via CS. Thumbs up! Share this post Link to post Share on other sites
[SCRUB] Live85 Weekend Tester 453 posts Report post #17 Posted April 6, 2017 (edited) Yep, I didn't get rewards for 0.6.3 either. Checking my email, I didn't receive the email confirmation for 0.6.2 either, but I think I got those rewards. Edited April 6, 2017 by Live85 Share this post Link to post Share on other sites
[SCRUB] T0byJug Quality Poster 5,358 posts 25,539 battles Report post #18 Posted April 6, 2017 (edited) Yep, I didn't get rewards for 0.6.3 either. Checking my email, I didn't receive the email confirmation for 0.6.2 either, but I think I got those rewards. Logged a ticket.. WG responded they are aware and working on it Edited April 6, 2017 by T0byJug Share this post Link to post Share on other sites
[-EXS-] Hades_warrior Players 5,381 posts 6,643 battles Report post #19 Posted April 6, 2017 Its been 22 hours since I send ticket about this problem on tech. support. Still no any answer. Share this post Link to post Share on other sites
[-EXS-] Hades_warrior Players 5,381 posts 6,643 battles Report post #20 Posted April 6, 2017 (edited) Can someone explain me what the hell is this? What is ''migration'' ban and how did I get it? Edited April 6, 2017 by Hades_warrior Share this post Link to post Share on other sites
[PKTZS] JapLance Weekend Tester 2,567 posts 18,265 battles Report post #21 Posted April 6, 2017 Can someone explain me what the hell is this? What is ''migration'' ban and how did I get it? Got the same on my account. Somebody from WG can share some light about this? Share this post Link to post Share on other sites
Doerte Beta Tester 256 posts 17,143 battles Report post #22 Posted April 7, 2017 "Migration ban" sounds like Trump took over WG EU, too. *scnr* As PTS rewards go: Same here. CSupp declined, too. 2 Share this post Link to post Share on other sites
[-EXS-] Hades_warrior Players 5,381 posts 6,643 battles Report post #23 Posted April 7, 2017 I hope this will be fixed soon. Still no answer from support on ticket. Share this post Link to post Share on other sites
[OCTO] Zen71_sniper [OCTO] Players 1,268 posts 36,636 battles Report post #24 Posted April 7, 2017 I hope this will be fixed soon. Still no answer from support on ticket. Please post if you get a reward or a response. That will resurrect the thread. I am sure there is a number of us interested. Share this post Link to post Share on other sites
[VETS] PurgeComplete Players 2 posts Report post #25 Posted April 7, 2017 I just got the same..... Share this post Link to post Share on other sites
