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baldscouse

Ships stuck in battle

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Players
4 posts

When is the issue of ships going to be sorted of ships being stuck in battle 24 hours ive been waiting so far for my iowa and still nothing with no compensation i paid for premium so i could get to montana i would of had it today if it wasnt for wargaming technical issue and all support say is they cant give compensation well unless its fixed soon i want a full refund as my iowa is now rendered useless

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[BORZ]
Players
4 posts

That's not good from WG. I have the same problem with my Takao and will issue a ticket for them to sort that out.

 

i have already sent a ticket and all i got was there working on it and they cant compensate the individual player thats a joke as ive paid good money not to be able to play the game and they wont compensate for it so we have to pay for their technical issues what a joke 

 

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[BORZ]
Players
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support now saying they cant fix the issue at the moment but will be releasing a fix at 01:00 UTC so 1 days premium has been wasted due to their technical problem and there not issuing any compensation for it wargaming you are a joke rip off company quick enough to take the money 

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Players
33 posts

The funny thing in these is you if happen to have a commander that your leveling stuck up there you can't use it either :D.

Happened to me. My German bb commander is stuck in a never-ending battle :D.   

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Players
1,314 posts
52,321 battles

The funny thing in these is you if happen to have a commander that your leveling stuck up there you can't use it either :D.

Happened to me. My German bb commander is stuck in a never-ending battle :D.   

 

You took your ship back after a day or what?

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[BORZ]
Players
4 posts

i can even sell my iowa due to it being stuck in battle and all support are saying they cant give compensation its not up to them then wtf is support for as they have done nothing to solve the issue ???????

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Players
33 posts

 

You took your ship back after a day or what?

 

What do you even mean? I just said I have a commander stuck up there that I was leveling. I use it in 3 ships. 

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Players
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What do you even mean? I just said I have a commander stuck up there that I was leveling. I use it in 3 ships. 

 

I'm asking, Did you get your ship back?

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Players
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support now saying they cant fix the issue at the moment but will be releasing a fix at 01:00 UTC so 1 days premium has been wasted due to their technical problem and there not issuing any compensation for it wargaming you are a joke rip off company quick enough to take the money 

 

Not to play the devil's advocate, but do you have examples of a company doing things differently? I am not being combative, I am genuinely inquiring.

 

Because, I have played many, many high level p2p subscription-based games and literally none of the companies offered any compensation for longer and more serious hiccups than this one. I am not defending the policy, but I am interested why you singled out WG, as if they are some kind of oddity. Again, I am genuinely asking as I am curious about your experiences, because I have yet to stumble upon a company that would act differently.

 

I mean, my account have been blocked (by accident, acknowledged by the support team) for three days in WoW. Which is a paid game by an established company, on top of it having a subscription. They apologized in the email and I got no compensation of any kind, not even in-game items. Servers gone down for ~4 days out of seven in Blade and Soul (unplanned), I had premium account, nothing was compensated, not even acknowledged. In ff14arr, also paid p2p game with subscription, something wasn't being processed on their end and I ended up losing two days of subscription - nothing was compensated nor did I get an apology when they sorted it out. HotS, had a premium account, servers got iffy and went down due to an attack, no compensation.

And so on and so forth. While I do frown upon all these, I don't see WG being any different. On the contrary, their servers work suprisingly well, I have experienced hiccups like these maybe 2-3 times in ~5 years.

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Supertest Coordinator
6,337 posts
4,395 battles

My internet went down for two days (well in the evenings when I wanted to play) but I didn't get compensation from my isp. Losing a ship in battle for a couple of days seems mild in comparison.

 

I can see they've been having issues today with login not working for a while, but generally the up time and performance of wows has always seemed rather good overall.

 

I don't know how you get a ship stuck though. I can see how that would be annoying if it's your primary ship!

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