Lack of information , Staff wake up please

[Joergensen]

Howdy,  now at 0507UTC the 29. september the servers went down..again... unannounced again......

There is no warning post, and no post during this down periods.

This is bad, or even worse then bad it shows lack of interest in the player group playing WoWs.

Same goes for the priority of things to do in updates, they are more busy pumping out fictional russian ships with fictional stats then say comming with a clan function,

or releasing boats that was more close to actually sailing, like the UK tech tree.

 

NOT GOOD.

[CehooDK]

Howdy,  now at 0507UTC the 29. september the servers went down..again... unannounced again......

There is no warning post, and no post during this down periods.

This is bad, or even worse then bad it shows lack of interest in the player group playing WoWs.

Same goes for the priority of things to do in updates, they are more busy pumping out fictional russian ships with fictional stats then say comming with a clan function,

or releasing boats that was more close to actually sailing, like the UK tech tree.

 

NOT GOOD.

 

I second that......

[Geist_Krieger]

Yeah it would be nice to know whats going on, but WG EU is horribly understaffed and WG-SP doesn't care about european customers.

So we probably will have the news about an unexpected DT in about 5 hours...

[SkybuckFlying]

Ok good to know that it ain't just my system that can't connect lol... was experimenting with terminating some services ! ;)

[SkybuckFlying]

Then I logged off/logged on so some services back again.. haha now... have to start over with experimenting ! ;)

 

[Worsenary]

Have you tried looking at

 

https://eu.wargaming.net/support/News/List

 

?

 

[MrConway]

Have you tried looking at

 

https://eu.wargaming.net/support/News/List

 

?

 

 

This!

 

Please always check the support news before digging out the pitchforks, as you can imagine most of us in EU are sleeping at 4AM.

[infoteam]

Dear Mr.Conway

 

so it's impossible (technicaly) to show those informations (html based webpage) inside the launcherscreen ?.... as far as i know the launcher information section/screen is html based ?

 

[Barkyro]

@infoteam yes it would be quite easy to do some automated function to add a news article when new stuff pops up on https://eu.wargaming...pport/News/List but it takes time to implement such a function and test it and as MrConway said people are sleeping at 4 AM in the EU

 

[infoteam]

.... people are sleeping at 4 AM in the EU

 

if ist "automated" no one Needs to leave the bed .

Every time my servers (at work) need to restart, a atomated message/warning is send to all logged in users (small script).. and a small info is postet at the info portal (bigger script).

No rockedscience ^^

 

 

[MrConway]

Dear Mr.Conway

 

so it's impossible (technicaly) to show those informations (html based webpage) inside the launcherscreen ?.... as far as i know the launcher information section/screen is html based ?

 

 

While I am sure it is technically possible, it will need to be implemented first. We are working on the launcher at the moment and will hopefully be able to show you a new version soon ™

[Finguz]

What about the ability to reverse the mouse Y axis? You know, the standard control option in every game I can think of apart from this one.

When are we going to see this added?

 

I realise this is off topic for this thread, but every other thread specifically asking this question, over and over again for months and months, has been entirely ignored.

 

Perhaps it will be answered here?

[Barkyro]

 

if ist "automated" no one Needs to leave the bed .

Every time my servers (at work) need to restart, a atomated message/warning is send to all logged in users (small script).. and a small info is postet at the info portal (bigger script).

 

As far as I see on the website no such thing is implemented. And the fact that people are asleep at 4 AM makes maintenance viable. As for your script that sends messages to logged in users well thats relevant in 0 way. For example I am always logged into my work chat but if I would get pinged at 4 [edited]AM that a build failed I would be really pissed. Plus http://worldofwarships.eu/ is not https://eu.wargaming.net/support/News/List so even if the jobs that run the builds on these domains are on the same (probably Jenkins) platform they would need a separate job to detect changes to the news section on eu.wargaming.net and add them as a news template in /worldofwarships.eu then run a new build to add it. If its CMS based then its even more tedious as most likely a content editor will have to do it. That's not something that can be easily implemented if you get my drift

[xCaptainObviousx]

What about the ability to reverse the mouse Y axis? You know, the standard control option in every game I can think of apart from this one.

When are we going to see this added?

 

I realise this is off topic for this thread, but every other thread specifically asking this question, over and over again for months and months, has been entirely ignored.

 

Perhaps it will be answered here?

 

Perhaps you will have better luck if you send a PM to them instead of hi-jacking random threads?

[infoteam]

 

As for your script that sends messages to logged in users well thats relevant in 0 way.

ok.. instead of "logged in users" try to think about .. logged in players . Like in other games. "Dear player we need to restart servers.. blah blah.. etc"

 

 Plus http://worldofwarships.eu/ is not https://eu.wargaming.net/support/News/List so even if the jobs that run the builds on these domains are on the same (probably Jenkins) platform they would need a separate job to detect changes to the news section on eu.wargaming.net

- or the "supportguy" posting the info at the support hp would just post a second info at the "game launcher" ^^

 

and add them as a news template in /worldofwarships.eu then run a new build to add it. If its CMS based then its even more tedious as most likely a content editor will have to do it. That's not something that can be easily implemented if you get my drift

 

 

 

btw. i am more a person looking for solutions (maybe not a perfect one) than talking about problems and why not to solve them

 

and sorry my english.. Need more practice.

[Finguz]

 

Perhaps you will have better luck if you send a PM to them instead of hi-jacking random threads?

 

Many of us have tried that, and been completely and repeatedly ignored.

 

What other methods of asking a simple question and getting a simple answer are there? I'm willing to try anything I haven't tried already.

[infoteam]

 

While I am sure it is technically possible, it will need to be implemented first. We are working on the launcher at the moment and will hopefully be able to show you a new version soon ™

 

ups... lost the quote in my post. THX for this answer

[xCaptainObviousx]

 

Many of us have tried that, and been completely and repeatedly ignored.

 

What other methods of asking a simple question and getting a simple answer are there? I'm willing to try anything I haven't tried already.

 

Weird, I've gotten a response every time I sent a PM to them. 

[Geist_Krieger]

Funny thing that at the time the server went down, there was nothing about unscheduled maintenance in the anouncements section of the support page, not even at 6am, when the server was online again.

So in that case players had to take out their pitchforks and demand information. Which is why I wrote my comment about WG SP not caring about EU customers.

[Finguz]

 

Weird, I've gotten a response every time I sent a PM to them. 

 

Perhaps you could do me a favour and try asking this question in a pm?

 

"When can we expect an option to reverse the mouse Y axis"? , or something similiar in your own words.

[xCaptainObviousx]

 

Perhaps you could do me a favour and try asking this question in a pm?

 

"When can we expect an option to reverse the mouse Y axis"? , or something similiar in your own words.

 

I've sent a PM, I'll get back to you later.

[Finguz]

 

I've sent a PM, I'll get back to you later.

 

Thanks, I look forward to your reply.

[Ev1n]

 

Weird, I've gotten a response every time I sent a PM to them. 

 

It's your name - I just can't ignore it. 

 

Since I just replied to it and then found this topic, let me just post it here, for convenience:

Hi,

Mouse inversion is in fact being worked on, but we don't have a clear ETA for it at the moment. We're trying to push it out fairly soon, but it will depend on technical and pipeline factors. Hope to have more info on that in the not-too-far future.

 

Best,

 

 

[Finguz]

 

It's your name - I just can't ignore it. 

 

Since I just replied to it and then found this topic, let me just post it here, for convenience:

 

 

 

Amazing, people have been asking this question for months and months, yet a simple pm from this guy and you are here with an answer, albeit a rather vague one. I remember pm'ing you myself and asking the same question, very politely, back in July. You read it the next day, and that was that.

 

Thanks for at least managing to extract the reply xCaptainObviousx!

 

[anonym_EFwxJOPWzlER]

You need to give these guys a chance to build the game for the future, this game is not long out of beta. Be patient and let them do their job