Release activities starting on 17/09

[TabularData]

Obviously I'm not a marketing guy. I'm just trying to make some sense of the situation: that there's a disconnect between some people's expectations and what we intended.  

 

 

You guys have marketing guys? If that is true I would expect them be in trouble tomorrow when they discuss how the launch went. At my job heads would roll if marketing pulled a prank like this.

[Lieutenant_Hubert_Gruber]

 

This release event reminds me of a sketch.

 

Cast:

Guest 1: Beta testers.

Guest 2: Possible new players.

Mr Bean: Wargaming marketing.

Teddy the teddy bear: eu community manager

 

 

 

 

[Trigger_Happy_Dad]

17/09 — Release stream, Q&A and giveaway with Quickybaby featuring karsun and MrConway

Where: http://www.twitch.tv/quickybaby

From: 18:00 - 20:00 CEST

Submit your questions here: https://www.reddit.c...roducer_and_mr/

 

18/09 — Youtube competition hosted by our community contributor PointyHairedJedi 

Where: https://www.youtube....ointyHairedJedi

When: TBD

 

19/09 — Release stream and giveaway with with Circonflexes featuring MrConway

Where: http://www.twitch.tv/circon

From: 18:00 - 20:00 CEST

 

20/09 — Youtube competition hosted by our community contributor, the mighty Rear Admiral Jingles

Where: https://www.youtube....r/BohemianEagle

When: TBD

 

17/09 : 4x Diana, 1x Mikasa, 1x Tirpitz

 

18/09  1x Tirpitz + ?

 

19/09  1x Tirpitz + ?

 

20/09  1x Tirpitz + ?

 

....

[Aldramelech]

 

Dear Brynd,

I understand that streaming was not meant to be the big deal, but with such poor additional activities / features (at least here on EU server) it did turn out to be the most noticeable "celebration" activity - and that is very sad.

"Release itself is cool" - I would agree if this was actually the release, but let me remind you that the game was already basically released with OBT, so that argument does not hold water.

"Maybe it's simply not possible to meet everyone's expectations" - I agree, but please better ask yourself if you met anyone's expectations? I believe you could count those with the number of fingers on one hand...

 

Last but not least, please go and check the announcements. The one that particularly strikes me is http://worldofwarships.eu/en/news/premshop/special-wows-release/ - "Party like It´s… World of Warships!"

With a x3 event for several days (nice but nothing really that special) and a "special" package which is worth 2.450 doubloons (1250 for premium +1200 for slots) being sold at basically the same price as the standard 2500 doubloon package (i.e. in both cases you get 1 doubloon equivalent for 0,00398 EUR paid - so its almost false advertisement as there are no benefits compared to standard offer), its borderline insulting with such a bombastic title.

I know this is going to sound very harsh but after seeing the title and then reading the contents my first thought was that a better title would be "Party like it's... funeral" - guests come to pay respects and you offer them some minimal refreshments and food not because you are grateful that they have come to provide you support, but just because that it is a bare minimum to respect the traditions.  

 

I will no longer rant about this failed "launch" specials and I just hope that you will have the strength and courage to convey the feelings from a part of community to your fellow WGEU managers and marketing smartasses.

 

Thanks,

Daki

 

 

So much this and again in case you missed it....

 

"Maybe it's simply not possible to meet everyone's expectations" - I agree, but please better ask yourself if you met anyone's expectations? I believe you could count those with the number of fingers on one hand...

 

Edit: On further reflection yet again you have upset the playerbase with over-hyping something and yet again I'll bring up the WOT Birthday card comp fiasco, you people really never, ever learn do you? 

[MrFingers]

That Q&A on Quickybaby's stream was a total joke

A reading in WG's responses:
"Yeah, we can't tell you that, it's not open to the public" (in regard of Techtrees that aren't RU, UK, GER)

"We have investigated the possibility of a merger of Gold/Dubloons, but we can't tell you what we concluded"

"Oh, the EU will get specials & contests, sometimes in the future, probably" (in response to the question of the contests on the NA server, and the lack of them in the EU. They dared to touch that question, I have to give them that)

"Sorry, it's classified"
"Sorry, we haven't got anything that is ripe for the public"

Giveaway was 1 Tirpitz, 1 Mikasa & 4 Diana's, at the end of the stream a raffle in which 1400 subscribers took part. And the standard of gameplay was also pretty low. So yeah, great release party WG! That's another 1.5h of my life I won't get back.

[Senhime]

That Q&A on Quickybaby's stream was a total joke

 

A reading in WG's responses:

"Yeah, we can't tell you that, it's not open to the public" (in regard of Techtrees that aren't RU, UK, GER)

"We have investigated the possibility of a merger of Gold/Dubloons, but we can't tell you what we concluded"

"Oh, the EU will get specials & contests, sometimes in the future, probably" (in response to the question of the contests on the NA server, and the lack of them in the EU. They dared to touch that question, I have to give them that)

"Sorry, it's classified"

"Sorry, we haven't got anything that is ripe for the public"

 

 

Giveaway was 1 Tirpitz, 1 Mikasa & 4 Diana's, at the end of the stream a raffle in which 1400 subscribers took part. And the standard of gameplay was also pretty low. So yeah, great release party WG! That's another 1.5h of my life I won't get back.

 

Thanks for the summary - saved me 1.5 hours of my life I guess

[TabularData]

That is hilarious. But for wg this should be embarrassing.

[Saltpastillen]

The official wargaming stream has been up and running a few hours. Its silly but at least much better than QBs stream.

 

The funny thing just is that there has been NO ANNOUNCEMENT on the EU website about this stream.

[Cthulahoops]

I'm not gonna make a big fuss and whine like a seven year old about this whole fiasco, however I will say a few things (hopefully) briefly, in a clear manner, both good and bad things:

Okay, we'll get the 'Bad'  of the way first.
Okay, so obviously, people including myself are really disappointed about the launch and such. Played a few matches earlier, spoke to some friends, read the forums etc, and the overwhelming majority seems to feel that WG hasn't put much thought into this for us. It seems like all they did for this rather special occasion, was remove the 'Beta' tag, and put a 'special' in the premium shop. The stream stuff, not that rare to be honest and maybe 90%+ of the new and existing players don't really care about it. In summary, we're feeling let down, as the launch specials feel thrown together, as if it's rather unimportant to WG's Higher-Ups.

Okay, and now for the GOOD.​ (In my opinion)​
Well, lets face it, World of Warships is a great game, even in it's current state. It occupies a rather unique little niche in the market, and quite a few of us think that it feels better, looks better, and is (USUALLY) handled better then other WG products.
​
Disclaimer: I DO NOT blame any of this on those poor unfortunate souls who have to deal with the backlash that they're getting via the forums etc, I believe that this is most likely above their heads, as WG EU never seem to get the best deals to offer us. Whether that is their fault or not, we'll probably never know.
Also, some of these points are my opinion. Don't agree with them, then that's fine, I'm not here to argue.

 

[Pernumbra]

so, NA get 2 x release prizes(their own exclusive release, and then a chance at the EU prizes aswell), okay, great for them i guess.

EU players have to share our release prizes with the NA players, okay.....

sorry, but i really don't get the logic here.

 

Just because...

 

They frequently say that NA and EU (and other) server offers are separate and different (I mean, the NA and RU servers are offered Tirpitz for this event in the shop, with the RU offer even being just a bare ship and dock without all the price inflating stuff which we don't get and have never been offered in the RU case) and then go and share part of our "separate and different" offers with other severs...

 

The Logic must flow...

[daki]

 

​

Disclaimer: I DO NOT blame any of this on those poor unfortunate souls who have to deal with the backlash that they're getting via the forums etc,

+1 for that

Brynd  I highly respect your courage to deal with the community atm so +1 for that

 

[TcTSid]

Giveaway was 1 Tirpitz, 1 Mikasa & 4 Diana's, at the end of the stream a raffle in which 1400 subscribers took part. And the standard of gameplay was also pretty low. So yeah, great release party WG! That's another 1.5h of my life I won't get back.

Do you mean only subs to his channel got the chance to win these ships?

[Saltpastillen]

Do you mean only subs to his channel got the chance to win these ships?

 

No. You just had to follow, if you refer to QBs stream. What Wargaming completely forgot to mention to us EU players is that a few hours later, Wargaming had an OFFICIAL stream running on their own twitch account where they gave away tons of ships. Its still rolling, now with featured wows streamers.

[startrek89]

 

I'll be honest and I'll understand if the following post gets deleted.

 

I'm NOT pissed that we did't get any free goodies at launch. I'm also NOT pissed that neither the German nor the British or Soviet Tree were fully implemented at launch. I can live with that. But I am absolutely bloody pissed about the fact that neither the German Tirpitz nor the British Warspite were made available at launch in except in god damn russia and fracking US. I would have bought the Tirpitz the time it was offered during BETA but believe it or not my PC was broken down. And I didn't want to buy 30 days of premium not being able to use them. I said to my self: not that bad, at launch it will be back, don't waste money on prem-time you can not use. Well one day after the offer my new PC came so I waited until launch AND..........NOTHING only a shitty "offer" for 10 bucks that's actually a ripp off. All in all I just feel absolutely fucked with. And all this EU, US, Russia Server [edited] is just completely useless and not very fair. 

 

If some of you think this is all just useless whining, good for you. I just think the way WG communicates and makes buisness is not adequate for such a huge company.

 

 

[Trigger_Happy_Dad]

So today's the day, the big day - WOWS LAUNCH DAY!

 

As we want to celebrate the transition from beta to release, we have planned a few activities for you to participate in and have the chance to win some ships!

 

Starting from tomorrow, until Sunday, you will have the chance to win a Tirpitz every day, along with some smaller ships.

 

17/09 — Release stream, Q&A and giveaway with Quickybaby featuring karsun and MrConway

Where: http://www.twitch.tv/quickybaby

From: 18:00 - 20:00 CEST

Submit your questions here: https://www.reddit.c...roducer_and_mr/

 

18/09 — Youtube competition hosted by our community contributor PointyHairedJedi 

Where: https://www.youtube....ointyHairedJedi

When: TBD

 

19/09 — Release stream and giveaway with with Circonflexes featuring MrConway

Where: http://www.twitch.tv/circon

From: 18:00 - 20:00 CEST

 

20/09 — Youtube competition hosted by our community contributor, the mighty Rear Admiral Jingles

Where: https://www.youtube....r/BohemianEagle

When: TBD
 

 

Smaller giveaways:

 

21/09 — Youtube competition hosted by our community contributor, AgingJedi

https://www.youtube.com/user/AgingJedi

When: TBD
 

19/09 — Release stream and giveaway with Deserte featuring Ph3lan

Where: http://www.twitch.tv/sts_deserte

From: 19:00 - 21:00 CEST

 

Hopefully I will be seeing some of you along for the streams, and I wish you the best of luck with our Youtube competitions.

 

Action stations!

 

 

 

 

I watched some of Quickybaby's stream, was nice and smooth, no lags, 14k viewers, he gave away 1x Tirpitz, 1x Mikasa, 4x Diana.

 

Then I stumbled across this post in the german forum, followed the link to reddit, and clicked on WG's "BIG" LAUNCH DAY live stream:

 

 

LAGGY like hell, was hard to watch, but still very interesting.

 

WG staff, a producer, a community manangers, a social media staff guy and The Challenger

tell interesting stuf about the development of WoWS, talk about future events and contests coming to the NA forum, twitter and reddit, 

and give away 5 premium ships every 30 minutes.....

 

5x Tirpitz, 5x Murmansk,  5x Atlanta, 5x Atago, 5x Tirpitz....

 

And they make no advertisment for that stream in the game launcher or in the game, or here in the forums..... 

 

May I ask why???

 

 

Quickybaby had 14k+ viewers today, you guys had 2k viewers beccause you only advertised it on reddit or what?

 

Was that wise?

 

Also, I watched some of Quickybaby's and ichasegaming's streams today, they did not lag at all....

 

These "amateurs" make better quality streams than multi-million-dollar WG on their "big" WoWS LAUNCH DAY???

 

Hello???

 

Everything alright with you guys???

[KurtVonSteiger]

Brynd, please take on board that most of us are NOT concerned because we did not get any free stuff but because we expected WG to make a big thing about the launch to bring in lots of new players!

It is the zero hype and lack of advertising that has even the most rabid WoWs fans concerned for the future of the game and as been stated by many we were willing to spend more money if you had put Tirpitz and Warspite back on sale in the premium shop.

 

We need a growing player base to ensure the game is a success (and is very profitable) and you seem to have decided that an important milestone like the game going live was hardly worth bothering with? - also, your Testers have been your greatest advocates and have been actively supporting you even when some of the new players who joined in open Beta were very critical...the fact that these same testers are expressing grave concern should be sending you a signal that all is not well in the state of Denmark.

Most of us are not bashing WG we are just stunned that no effort seems to have gone into actively promoting the game - you have now had more feedback from your testers - please evaluate it and act accordingly or do us the courtesy of saying "we have lost all interest in this game"      

We want it to be a success and to give you money - do you want the same?

[Otowi]

Agreed. Seems strange that there was next to no hype at all, and that is a problem in itself. How are you going to draw in new players if they do not even know about the game?

 

Also, nothing in the prem store, apart from the not so good offer for dubloons and slots. Why no Warspite or Tirpitz or other ships?

Really weak release here WG.

[painless]

You personally don't like the streaming stuff, I get it. Then leave it for those who do like that kind of thing. Sorry if posting it here has upset you personally. However, there are other people in the forum, and some might appreciate the heads up.

 

Nope, you didn't get it. I like streaming stuff, but i'm at that point in my life when free time is more valuable then money, so i can't watch streams as much as i would want but that's not the point anyway- it's nice way of giving some prizes as i respect the fact that not everyone is willing or can pay for shiny prem ships and other. I wish forum post could upset me, but sadly i haven't been young or immature anymore for at least last 20 years..

 

         What You said is streaming stuff is little extra. In my understanding of little and extra it implies that something main, big and/or more is going on. So if streaming with giveaway is a little extra to multiply launch activities zero multiplied with little extra is still zero. Kudos to you and everyone else that thought about and realized streams but it is the main thing, not little extra for this launch. In my opinion, as stated earlier that makes it seem  like no one at WG EU couldn't care less about game release even if they wanted to..

 

Obviously I'm not a marketing guy. I'm just trying to make some sense of the situation: that there's a disconnect between some people's expectations and what we intended. 

Regarding expectations and intentions, question is whose expectations were met? And if intention was to meet any expectations?

 

I honestly doubt that WG EU intended anything. Release played out as it was result of a diversion- someone released game and WG EU got caught with pants down, noticing game got released after it was actually released.

 

I actually don't really understand your point here. Can you try again with different words?

 

Playing WOT for years i got aware of WG notorious practices that take place in „customer relations“ and „marketing“ but this launch was surprise even for me. I didn't expect or want free stuff or spectacular discount, but i didn't expect release or launch that was prepared and/or supported by community and marketing WG „teams“ on a elementary school level or less.

 

Well we kinda did that... except we did "say a thing."   

 

 

You (not You personally but WG EU) did the worst parts of both combined in rock bottom launch/release even by WG standards, and that really takes some effort to accomplish

 

 Wg  had this announcement http://worldofwarships.eu/en/news/common/release-date-announcement/ 

 

community teams are in full swing all around the globe to prepare exciting events for you

 Now, more exciting events happen daily in retirement homes around the globe  then it happened for WoWS launch.

 

In the end i gotta say i hope you didn't take my opinion personally- it is just one customer's opinion, given in good faith and in good intention. As i stated on many occasions, i truly like the game, regardless of all flaws and issues, and i want it to prosper. I slightly hope my opinion, and other consumer's opinions stated here  could be considered for future, but knowing WG's notorious practices being WOT and WOWP player for years i won't be holding my breath on it...

 

[the_dude33]

 

I'm just trying to make some sense of the situation: that there's a disconnect between some people's expectations and what we intended. 

 

Well, this is where you (you, Brynd, personally and Wargaming in general) don't get it. The little word "some"... I can assure you, that word is misplaced.

[Vincinzerei]

Lets Face it Straight.. Wargaming did it again.. nothing learned. But its a reminder for me to see WoWs as it is.. a nice little Game to play if i have the time for it.. nothing breathtaking or anything to set "high" expectations in it, because WoT is the main train... WoP it the Horse nobody wants to ride.. and WoWs.. we will see.. at the speed they are working on it, and how they publish it to the Public..

 

lets see.. according to Blog it takes 3-6 Month for 1 Ship. SInce we can expect the first Details on the German Tree in October.. we will get some more ships or anything else.. in about 1 Year..

 

[MrFingers]

Via a most secret way I got hold of the training video that Wargaming uses in their classes of marketing, PR and behaviour towards clients. It's very short, but also very effective, and lets you show everything that is needed.

 

[Wischmob_von_Eimer]

And they make no advertisment for that stream in the game launcher or in the game, or here in the forums..... 

 

May I ask why???

 

Quickybaby had 14k+ viewers today, you guys had 2k viewers beccause you only advertised it on reddit or what?

 

Was that wise?

 

Also, I watched some of Quickybaby's and ichasegaming's streams today, they did not lag at all....

 

These "amateurs" make better quality streams than multi-million-dollar WG on their "big" WoWS LAUNCH DAY???

 

Hello???

 

Everything alright with you guys???

 

It is because that was NA only.

[Vincinzerei]

It is because that was NA only.

 Dont get it.. whats the difference for a Stream where it is streamed from?

 

[Wischmob_von_Eimer]

 Dont get it.. whats the difference for a Stream where it is streamed from?

 

 

We did not get an announcement because the WG stream was not supposed to be for us.

[MrFingers]

And again the WG employees are silent. They're reading (hello MrConway), but an actual reaction is too much of an effort it seems. Pity the topic got locked, otherwise I would have rung the bell, again.