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goodman528

Commander dismissed by mistake

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Beta Tester
216 posts

Hi, I just dismissed my Nagato commander because it said no space in reserves. I wish there was a warning pop up, he was a really good commander I was building up.

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[ST-EU]
Supertester
3,404 posts
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Hi, I just dismissed my Nagato commander because it said no space in reserves. I wish there was a warning pop up, he was a really good commander I was building up.

 

Send a ticket to support outlining your issue, they may reinstate him for you if your reasoning is acceptable. :honoring:
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Beta Tester
5,342 posts
2,957 battles

Send a ticket to support outlining your issue, they may reinstate him for you if your reasoning is acceptable. :honoring:

 

Really? They didnt give me my commander back :amazed:

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Beta Tester
216 posts

 

Send a ticket to support outlining your issue, they may reinstate him for you if your reasoning is acceptable. :honoring:

 

Ticket submitted. Fingers crossed. He was very close to level 5 skills!

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[2DSF]
Beta Tester
1,541 posts
7,511 battles

I have read somewhere that the support can not give commanders back, so i don't think you will have luck....

 

Found this on support page:

...... Please note that we can only restore machines, so you will not get back the crew or equipment that was mounted on it when it was sold......

 

 

Edited by Arakus

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[LAI]
Beta Tester
680 posts
3,140 battles

 

Ticket submitted. Fingers crossed. He was very close to level 5 skills!

 

Please write how it goes. I am training one captain for shuffling between multiple ships and it would be a shame to loose him due to similar accident (since I am constantly puzzled should I dismiss or put to reserve while emptying ship).

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Beta Tester
497 posts
8,762 battles

Hi, I just dismissed my Nagato commander because it said no space in reserves. I wish there was a warning pop up, he was a really good commander I was building up.

 

dude, i accidentally dismissed my level 15 commander on my level X CV, I had tickets open for the better part of a month asking for him to be returned.

 

It sucks but there is no way around it.

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Alpha Tester
19,378 posts
6,105 battles

 

Send a ticket to support outlining your issue, they may reinstate him for you if your reasoning is acceptable. :honoring:

 

As said above, WG isn't able to restore captains :(

 

Technically it should be possible ofc, I mean it's just another db entry, but the management tools they are using don't seem to be that flexible.

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[DFAM]
Players
18 posts
2,266 battles

I confirm: I've lost my lvl 15 captain just before getting my Hakuryuu, by mistake (because I'm a retard) and WG answered my 3 tickets with the same answer each time: "not possible, dont have the tool, sorry".

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Beta Tester
274 posts
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As said above, WG isn't able to restore captains :(

 

Technically it should be possible ofc, I mean it's just another db entry, but the management tools they are using don't seem to be that flexible.

 

The real reason is they cant be arsed .....Anything is possible but there is no incentive ....Now 1000 gold might get their attention and you can bet it would work

 

 

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Players
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The real reason is they cant be arsed .....Anything is possible but there is no incentive ....Now 1000 gold might get their attention and you can bet it would work

 

 

 

well i did offer them gold since i have a sh*t ton of it :D

but i got a very nice (and fun) answer from support where they said it was not possible. though in World of Tanks there is an one time only option to set an acount back in time but that is not in WoWs yet so i should try asking again when the game is released.

 

 

Edit: also i lost my commander with tier 5 skills when i sold my Taiho to get Hakuryu. First time i can actualy say that i had to read the line with small text :D

Edited by Mindfulcrane07

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Beta Tester
216 posts

I confirm: I've lost my lvl 15 captain just before getting my Hakuryuu, by mistake (because I'm a retard) and WG answered my 3 tickets with the same answer each time: "not possible, dont have the tool, sorry".

 

 

well i did offer them gold since i have a sh*t ton of it :D

but i got a very nice (and fun) answer from support where they said it was not possible. though in World of Tanks there is an one time only option to set an acount back in time but that is not in WoWs yet so i should try asking again when the game is released.

 

 

Edit: also i lost my commander with tier 5 skills when i sold my Taiho to get Hakuryu. First time i can actualy say that i had to read the line with small text :D

 

I see. In comparison, I guess my case is not as bad. I've expanded my reserves just in case this happens again. I would have gladly paid 1000 gold to get him back, but nvm.
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Beta Tester
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Thing is you can proabably claim you had a certain level commander even if you didn't if they don't keep records of such things.

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Alpha Tester
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Thing is you can proabably claim you had a certain level commander even if you didn't if they don't keep records of such things.

 

Uhm if they didn't keep record of those things, who does? Think I can fool my client to convince the server I had a 20 point captain on all my ships, or would the server be the one who 'decides' this? ( rhetorical q off course )

 

The issue seems to be that the tools support has to access the database entries aren't tailored to access the fields containing the captain info ( I know this for a fact, but don't ask for proof as I can't give it ). Now the questions are:

 

a> will we get a better warning before dismissing a captain?

 

b> will the support tools be updated to include access to database tables for captains?

 

I'm hoping for a to be true, so b isn't as much of an issue ( as restoring a captain after dismissing it after you get a warning popup and clicking that away seems a bit too much if you ask me ). 

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Beta Tester
3,801 posts
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What I'm saying is that you probably get a limited array database for captains per player and once you delete one, it is removed from your array and they can't check.

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Alpha Tester
19,378 posts
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What I'm saying is that you probably get a limited array database for captains per player and once you delete one, it is removed from your array and they can't check.

 

I don't know what you mean with a limited array database, I can tell you for sure they are using incremental db backups so no way a single delete action should be irrecoverable. 

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Players
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dude, i accidentally dismissed my level 15 commander on my level X CV

 

Oh damn, I've already had a minor heart attack when I thought I had accidentally sacked my best trained US cruiser captain - as it turned out I hadn't, I had simply loaded up the wrong ship - stock Omaha & Phoenix do look far too similar...:child: And he was only level 6, I believe. Losing a 15th level commander is a heck of a lot of XP down the drain.

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Players
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Oh damn, I've already had a minor heart attack when I thought I had accidentally sacked my best trained US cruiser captain - as it turned out I hadn't, I had simply loaded up the wrong ship - stock Omaha & Phoenix do look far too similar...:child: And he was only level 6, I believe. Losing a 15th level commander is a heck of a lot of XP down the drain.

 

yea it is just for the 15th point alone you need around 170k and before that some 300k in total i think (might be more might be less i dont remember)

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"I'm really sorry for the inconvenience and I thank you for understanding our limitations. 

The only thing we can suggest is to be extra careful when it comes to retraining crew members as we understand that they can be very valuable."

 

I don't know how they can tell that. Of course, they can give another commander, or compensate in presents for example. I can't understand this in a non Beta Game.

Only can say if they don't repair this.  We should quit Wargaming. I'm already doing.

It's very sad.

 

Edited by funambulo

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[OILUP]
Beta Tester
1,491 posts
11,683 battles

I think we really need an additional "Are you really, really sure you want to fire this highly experienced captain, Chump? He's not coming back you know".

Edited by WhiskeyWolf

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[BEWBS]
Players
120 posts
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Oh man, been there, done that, got the t-shirt!

 

I'd like to see a sort of 'card' system almost like drag and drop for simplicity.

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[LAI]
Beta Tester
680 posts
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Whenever I am putting well trained captain to reserve I get as much adrenaline as from a good game. So there are good things in no confirmation, after all :)

 

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Players
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I don't know what you mean with a limited array database, I can tell you for sure they are using incremental db backups so no way a single delete action should be irrecoverable. 

 

it does tell you that your dismissing the captain before you click ok, it is not wargaming problem about which tools they have if you been a tool and deleted your own captain lmao 

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Alpha Tester
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Lmao are you a moron who can't read the thread and notice there is no proper warning in place like a popup informing you the reserve is full and the command will be dismissed? The small icon which shows that is just not enough.

 

You can be a tool and think it's fine as it is, but if that's the case we wouldn't have popups in WoT where you need to confirm the exact amount you're selling a tank for. Same principle, but maybe that goes over your head, considering how much of a tool you are. 

 

:honoring:

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