RAIDBOSS Players 52 posts 4,527 battles Report post #151 Posted August 18, 2015 Let's violate some TOS and see if anybody is even reading this. Honestly couldn't care less about their ToS. I support them by spending money on the game and then this is what I get. You know I'm a member of a community in another game where we run a server for free, and even that would have been restarted as a band aid fix after so many complaints were posted. And nobody gets paid to work on that. Share this post Link to post Share on other sites
Grave_Jumper Players 3 posts 1,669 battles Report post #152 Posted August 18, 2015 Two of my friends and I have the exact same issue. Stuck in queue, ALT + F4, no more battles or divisions since Sunday. Very annoying because I'd have the whole week to play. Maybe I would even spend a few more bucks if I could just play. Please WG, if a server restart really helps, why not give us one in... 5 minutes? Or at least give us some (serious) responses on our tickets. Just starting the game 10 times a day and pressing "BATTLE" to see nothing happening. Very frustrating. Share this post Link to post Share on other sites
Higany83 Players 5 posts 266 battles Report post #153 Posted August 18, 2015 Open Beta means = no developers no ADmins , no moderators who watch the forum , and reply for ppls complains . Thats why i advise every ppl not to spend real money on Open Beta games because , if ppl pays for Beta why we develop further and further ? Other mmo games if server bugged and ppl cant play they restart the server or service , not to loose users . Share this post Link to post Share on other sites
Figment Beta Tester 3,801 posts 10,499 battles Report post #154 Posted August 18, 2015 Had this issue during CBT twice. It went away after some time. Not sure what caused it. Often it thought we had two CVs in the division, even if playing alone, even if neither had a CV selected. Or even had one in their port. Share this post Link to post Share on other sites
PajoPatak Players 20 posts 1,789 battles Report post #155 Posted August 18, 2015 (edited) Ok, Wargaming......instead of trying to solve problems, your admins are writing this: Avoid spam, that wont speed up resolving of your issue, in fact it will just bring sanctions to you and make things more complicated. So if we pay real money, we wont to play or at least have info on why we cant play......but NO......U are scaring us with sanctions!!! WTF......dont U need our money? Why should i get sanctions? Because i am writing problemes that are real and I rage because U have no costumer relations..... We wont at least one sentence like: we will restart servers on that date and hour, or something that will make us know that u are actually doing something to solve problem just out of this world......... Edited August 18, 2015 by BigBadVuk This post has been edited by a member of the Moderation Team, due to inappropriate content. Share this post Link to post Share on other sites
Rytlock_Brimstone Players 99 posts 1,945 battles Report post #156 Posted August 18, 2015 day 3 and still nothing dam WGs staff must be like 4 people 1 Share this post Link to post Share on other sites
Rytlock_Brimstone Players 99 posts 1,945 battles Report post #157 Posted August 18, 2015 (edited) Ok, Wargaming......instead of trying to solve problems, your admins are writing this: Avoid spam, that wont speed up resolving of your issue, in fact it will just bring sanctions to you and make things more complicated. So if we pay real money, we wont to play or at least have info on why we cant play......but NO......U are scaring us with sanctions!!! WTF......dont U need our money? Why should i get sanctions? Because i am writing problemes that are real and I rage because U have no costumer relations..... We wont at least one sentence like: we will restart servers on that date and hour, or something that will make us know that u are actually doing something to solve problem just out of this world......... this is ture we put tickets up from friday and we still have no one get back to us wheres the costumer relations ? Edited August 18, 2015 by BigBadVuk Share this post Link to post Share on other sites
Figment Beta Tester 3,801 posts 10,499 battles Report post #158 Posted August 18, 2015 (edited) Ok, Wargaming......instead of trying to solve problems, your admins are writing this: Avoid spam, that wont speed up resolving of your issue, in fact it will just bring sanctions to you and make things more complicated. So if we pay real money, we wont to play or at least have info on why we cant play......but NO......U are scaring us with sanctions!!! WTF......dont U need our money? Why should i get sanctions? Because i am writing problemes that are real and I rage because U have no costumer relations..... We wont at least one sentence like: we will restart servers on that date and hour, or something that will make us know that u are actually doing something to solve problem just out of this world......... They probably are on it, but at some point spamming tickets and forums doesn't help getting more attention to it, it just distracts from other tasks. :/ Just because something isn't insta-fixed, doesn't mean someone isn't working on it. You're not in their office. :/ The only thing that helps is post reminders now and then it's not fixed. Getting worked up about it doesn't help in resolving it. Just play some Portal or something in the meantime and pester GlaDos. Edited August 18, 2015 by BigBadVuk Share this post Link to post Share on other sites
[SCRUB] aboomination Players 5,763 posts 16,940 battles Report post #159 Posted August 18, 2015 day 3 and still nothing dam WGs staff must be like 4 people They are a small company, they can't even afford better servers for WoT to improve spotting mechanics Share this post Link to post Share on other sites
PajoPatak Players 20 posts 1,789 battles Report post #160 Posted August 18, 2015 (edited) [edited] Edited August 19, 2015 by BigBadVuk This post has been edited by a member of the Moderation Team, due to inappropriate content. Share this post Link to post Share on other sites
Rytlock_Brimstone Players 99 posts 1,945 battles Report post #161 Posted August 18, 2015 Somewhere back a couple of pages said that it happend before and they did not get refunded the lost premium time wtf even tho we are not to blame for this iusse Figment, on 18 August 2015 - 10:37 AM, said: They probably are on it, but at some point spamming tickets and forums doesn't help getting more attention to it, it just distracts from other tasks. :/ Just because something isn't insta-fixed, doesn't mean someone isn't working on it. You're not in their office. :/ The only thing that helps is post reminders now and then it's not fixed. Getting worked up about it doesn't help in resolving it. Just play some Portal or something in the meantime and pester GlaDos. you say that but atleast they should tell us there working on it or some sort of update news from them about to keep us inforumed tho and whats going on atm 1 Share this post Link to post Share on other sites
Figment Beta Tester 3,801 posts 10,499 battles Report post #162 Posted August 18, 2015 Info is always nice, but eh. Gaming companies and communication. Share this post Link to post Share on other sites
[NAN0] kiteohatto Players 253 posts 1,986 battles Report post #163 Posted August 18, 2015 It'd take them less time to restart the servers than go and autoreply to all the tickets. Since they are a "small" company then they should be even more connected with the community, since you know.....player number actually matters. I wonder how many of us are having this issue though, everyone who are managing to play are probably having 4m queue times now. The sooner they fix it the better everyone will be. Even a twitter or fb post would be nice at this point. Did everyone crash at mm screen and had to alt f4 the game ? Has anyone tried reinstalling yet ? Share this post Link to post Share on other sites
Venatacia Beta Tester 872 posts 5,885 battles Report post #164 Posted August 18, 2015 Info is always nice, but eh. Gaming companies and communication. Beta tested for Starpoint Gemini 2 awhile back and the difference between them and beta testing for WG are two completely different experiences. SPG team were top notch for communication. Here it's like we all have the plague or something. Share this post Link to post Share on other sites
Figment Beta Tester 3,801 posts 10,499 battles Report post #165 Posted August 18, 2015 Beta tested for Starpoint Gemini 2 awhile back and the difference between them and beta testing for WG are two completely different experiences. SPG team were top notch for communication. Here it's like we all have the plague or something. Well we don't speak Russian. So that's one thing we have going against us. They seem to talk a lot more directly with the Russian playerbase at Wargaming. Share this post Link to post Share on other sites
PajoPatak Players 20 posts 1,789 battles Report post #166 Posted August 18, 2015 Did everyone crash at mm screen and had to alt f4 the game ? Has anyone tried reinstalling yet ? i guess most of us Yes i had reinstall yesterday but nothing...... guess they should do server restart..if that wont help there is something seriously wrong....but i guess server restart will do ok..... Share this post Link to post Share on other sites
Rytlock_Brimstone Players 99 posts 1,945 battles Report post #167 Posted August 18, 2015 i guess most of us Yes i had reinstall yesterday but nothing...... guess they should do server restart..if that wont help there is something seriously wrong....but i guess server restart will do ok..... server reset not going to help us dont know why people think it will because that only make things even more bad because if the reset on friday all gose back to normal then say saturday dose it again got to wait tell the next friday to play again so no patch fix asap Share this post Link to post Share on other sites
[SCRUB] aboomination Players 5,763 posts 16,940 battles Report post #168 Posted August 18, 2015 Since they are a "small" company then they should be even more connected with the community, since you know.....player number actually matters. You know, I made a joke there. WG is huge. Share this post Link to post Share on other sites
Rytlock_Brimstone Players 99 posts 1,945 battles Report post #169 Posted August 18, 2015 You know, I made a joke there. WG is huge. Right after gamescom ouch all the new players what joined to play this game and half of them are having this iusse and Wg not getting back to people with an update not a great start for new people to see lol Share this post Link to post Share on other sites
[SCRUB] aboomination Players 5,763 posts 16,940 battles Report post #170 Posted August 18, 2015 half of them are having this iusse Really? Wow! Where do you get this "number" from? Share this post Link to post Share on other sites
[NAN0] kiteohatto Players 253 posts 1,986 battles Report post #171 Posted August 18, 2015 (edited) You know, I made a joke there. WG is huge. Nah, WG are small compared to ubisoft, ea and blizz. Those companies have poor communication because they have millions of players worldwide, they can "afford" to lose a few here and there. This game on the other hand....peaks at like 36k players ? This is just a bit more than CCP's eve online and those guys are communicating(then again, they have daily 15min downtimes) I should probably go and check out the russian side of things, see how it is there.(for once, being russian is a bonus!) Edit: Just read through 8 pages of technical support on the .ru forums and nobody else is having those issue there. They are having login issues and their ships aren't returning to harbor after game crashes XD. Edited August 18, 2015 by kiteohatto Share this post Link to post Share on other sites
poorphilly Players 3 posts 2,162 battles Report post #172 Posted August 18, 2015 On the Polish forum they do have the same problems. Share this post Link to post Share on other sites
Higany83 Players 5 posts 266 battles Report post #173 Posted August 18, 2015 Its okay that they "work" to solve the problem , but companies with Customer service should atleast say "were working on the solution be patient" I wrote ticket no answer other wrote ticket no answer . In open beta WG should pay more attention to this kind of bugs , or they even solve bugs ? We try to enjoy the game WG should respect that we report errors so they can fix and do a better game, that everyone can enjoy. Share this post Link to post Share on other sites
Rytlock_Brimstone Players 99 posts 1,945 battles Report post #174 Posted August 18, 2015 (edited) Its okay that they "work" to solve the problem , but companies with Customer service should atleast say "were working on the solution be patient" I wrote ticket no answer other wrote ticket no answer . In open beta WG should pay more attention to this kind of bugs , or they even solve bugs ? We try to enjoy the game WG should respect that we report errors so they can fix and do a better game, that everyone can enjoy. thats all am asking from them is AN UPDATE THAT THERE WORKING ON IT Edited August 18, 2015 by Rytlock_Brimstone Share this post Link to post Share on other sites
RAIDBOSS Players 52 posts 4,527 battles Report post #175 Posted August 18, 2015 (edited) Yeah server restart won't fix the problem but atleast it'd be a temporary solution. If we could get a restart every day until they find the real problem we would have the fraction of the players being stuck. Also not being able to play for days and losing all your premium time is just unheard of. Edited August 18, 2015 by RAIDBOSS Share this post Link to post Share on other sites
