Charaid Players 474 posts 18,541 battles Report post #1 Posted January 19 Is there any reason why when I click on the 'Player Support' tab it appears in either Russian or German? This is constantly happening, I even try using different engines ie. Firefox, Edge, Chrome....same result every time. @Seraphice Share this post Link to post Share on other sites
[WG] Seraphice WG Staff 1,664 posts 7,812 battles Report post #2 Posted January 19 2 minutes ago, Charaid said: Is there any reason why when I click on the 'Player Support' tab it appears in either Russian or German? This is constantly happening, I even try using different engines ie. Firefox, Edge, Chrome....same result every time. @Seraphice It most likely has to do with your cache or cookies. Try clearing those or try using incognito/private mode in your browsers. Fair seas captain! ~Sera Share this post Link to post Share on other sites
Charaid Players 474 posts 18,541 battles Report post #3 Posted January 19 Managed to fix it, though it seems to happen after every update. Share this post Link to post Share on other sites
[MIL17] Deadshot1926 Players 2 posts 1,341 battles Report post #4 Posted January 19 @Seraphice Is there a problem with Support team? Im trying to get in touch with them and they just haven't answered in 5 days... Share this post Link to post Share on other sites
[BLING] Cammo1962 [BLING] Players 2,468 posts 25,257 battles Report post #5 Posted January 19 23 minutes ago, Deadshot1926 said: @Seraphice Is there a problem with Support team? Im trying to get in touch with them and they just haven't answered in 5 days... It took them 6 days to answer me regarding my birthday persent and they are bit hung up because of them. Share this post Link to post Share on other sites
[WG] Seraphice WG Staff 1,664 posts 7,812 battles Report post #6 Posted January 19 3 hours ago, Deadshot1926 said: @Seraphice Is there a problem with Support team? Im trying to get in touch with them and they just haven't answered in 5 days... 2 hours ago, Cammo1962 said: It took them 6 days to answer me regarding my birthday persent and they are bit hung up because of them. Indeed, unfortunately the response time for tickets right now is rather high as we are still experiencing a very high ticket volume. An agent will get to your ticket eventually, sorry for the long wait :( Fair seas captain! ~Sera 1 Share this post Link to post Share on other sites
[BLING] Cammo1962 [BLING] Players 2,468 posts 25,257 battles Report post #7 Posted January 19 2 minutes ago, Seraphice said: Indeed, unfortunately the response time for tickets right now is rather high as we are still experiencing a very high ticket volume. An agent will get to your ticket eventually, sorry for the long wait :( Fair seas captain! ~Sera Got my birthday voucher while in hospital so had 2 days left on it when I got home that was a bit of a drag Share this post Link to post Share on other sites
