Multiple accounts to break rules

[Echo_519]

So Wg, as we all know, kidds, that think are smart use different alternative accounts to break rules and avoid detection and consequences on their main accounts. 

Do you have any plans to find out those people and inflict the punishment to their main accounts? BEcause it is needed, how people can insult and be toxic without ny consequences by just creating new and new accounts to use and avoid their main account getting banned.

 

screenshot removed

 

The_Interceptor_274 - Player info and stats - WoWS Stats & Numbers - EU (wows-numbers.com)

Player Profile (worldofwarships.eu)

 

This account was created with the sole purpose to use to harass/insult/demean someone and avoid any sorts of consequences. This person never intends to use that account to play, it's just in order to avoid detection of their main account getting banned. So WG, how and what do you do to act/react against this kind of behavior where kidds avoid getting caught by just creating throw-away accounts to break the rules and never get punished for it. 

@YabbaCoe

@Seraphice

 

[MaxxyNL]

.

[Echo_519]

Vor 15 Minuten, MaxxyNL sagte:

Naming + shaming is not allowed on the forums (AFAIK). 

It's not naming nor shaming, it's a throw-away account. I did not name the actual owner of this account(which i can reduce down to 2 players btw). I did not name those 2 main-accounts.

2nd it's not naming nor shaming because it's not about the actual account used. It's about the issue of creating throwaway-accounts to get away with breaking rules because they don't use their main accounts and what WG does against this to punish the main accounts. It's jsut as an example. That account has one single battle, the mandatory first battle the game throws you in at first account-launch, and even that one was skipped/left early.

[RenamedUser_92906789]

Wow. Meanwhile I am constantly chat banned for using the Id... word now and then...

[SurfaceFish]

Just ignore it. Think about the sad and empty life some people like that have, imagine wasting your life griefing others online to make yourself feel "better" because no one loves you and don't care about you in the real world.

[NoirLotus]

Several members of my clan, and players outside my clan that I speak with, have received insults and heinous messages of this kind from the owner of these accounts (only the numbers at the end change) weeks ago so it's more than a simple toxic player.

 

It is a deliberate and elaborate strategy to avoid punishment for a punishable behavior !!

 

It would be good from WG to do something about this kind of things ...

[invicta2012]

23 minutes ago, NoirLotus said:

It would be good from WG to do something about this kind of things ...

Make sure you report it to Support, ask your fellow clan members and players to do the same so that WG can make changes.

 

Something simple like making chat available only after a number of games or only after reaching a certain level in the tutorial path would close this loophole and prevent abuse. 

[Panocek]

6 minutes ago, invicta2012 said:

Make sure you report it to Support, ask your fellow clan members and players to do the same so that WG can make changes.

 

Something simple like making chat available only after a number of games or only after reaching a certain level in the tutorial path would close this loophole and prevent abuse. 

Then such people would simply afk enough battles in coop to unlock chat.

[invicta2012]

2 minutes ago, Panocek said:

Then such people would simply afk enough battles in coop to unlock chat.

Yes, but it slows them down. You can make it 20 games, or unlocking a Tier III ship, or a second ship, or whatever causes the offender hassle. I've seen re-roll trolls in lots of other games and the only way to get rid is to make them work harder. That way they either give up, or resort to botting or similar to get the requirements done, and that way they can be detected and banned fast.

[Karasu_Browarszky]

49 minutes ago, RenamedUser_92906789 said:

Wow. Meanwhile I am constantly chat banned for using the Id... word now and then...

 

I can only think of words like id and Idaho and I can't imagine those would warrant a chat ban.. I dunno, I can't figure this out maybe I'm just ....

[MrWastee]

while ur request sounds legit to me, i'd most probably simply ignore such.

 

but, if one has time and mood at hand, that's like an invitation to perfectly troll and make him truly mad ...

i mean, one already has a foot in. turn it into ur favour and u'll have loads of entertainment

[Viridem]

While these messages can be unpleasant to receive, these are just words, at the end of the day.

I won't tell you to get some thick skin like I have read a few times in the past, because even with a thick skin it's still something we'd rather have not to read.

 

When I meet with unsavory people, I just block them.

World-record stupidity in the chat? Mindless ping and voice command spam? Gratuitous agressivity? Block messages.

 

It helped me improve too, as I get less and less chat banned (I can be fairly toxic sometimes, working on that...). Rather than letting these individuals get to me and spread salt myself in turn, I block and move on with a calm mind.

 

"Online harrasment? Just turn off the computer!" kind of thing.

 

More on topic: I'm pretty sure that it's against the TOS to make multiple accounts to begin with, or at the very least make them to avoid bans.

I'm not sure how they would enforce this, though. Go with IP adress to find the main account? But what if this player uses a VPN?

Banning the throaway account is useless, he can just make another one.

Go via legal means, as such messages might be illegal? Yeah good luck with that.

So unless you have definitive proof of who the main user is, forget it...

(Also WG probably has little to no monetary incentive to precisely go against such behaviour, so there's little hope...)

 

The only effective mean I can think of would be to block access to the chat behind a certain number of battles or a purchase (like they did in TF2 in an attempt to counter bots), but I'm not sure it's a good idea...

This or putting an end to online anonymity, but it's a big NO from me.

[TheAlba2014]

37 minutes ago, Viridem said:

While these messages can be unpleasant to receive, these are just words, at the end of the day.

I won't tell you to get some thick skin like I have read a few times in the past, because even with a thick skin it's still something we'd rather have not to read.

 

When I meet with unsavory people, I just block them.

World-record stupidity in the chat? Mindless ping and voice command spam? Gratuitous agressivity? Block messages.

 

It helped me improve too, as I get less and less chat banned (I can be fairly toxic sometimes, working on that...). Rather than letting these individuals get to me and spread salt myself in turn, I block and move on with a calm mind.

 

"Online harrasment? Just turn off the computer!" kind of thing.

 

More on topic: I'm pretty sure that it's against the TOS to make multiple accounts to begin with, or at the very least make them to avoid bans.

I'm not sure how they would enforce this, though. Go with IP adress to find the main account? But what if this player uses a VPN?

Banning the throaway account is useless, he can just make another one.

Go via legal means, as such messages might be illegal? Yeah good luck with that.

So unless you have definitive proof of who the main user is, forget it...

(Also WG probably has little to no monetary incentive to precisely go against such behaviour, so there's little hope...)

 

The only effective mean I can think of would be to block access to the chat behind a certain number of battles or a purchase (like they did in TF2 in an attempt to counter bots), but I'm not sure it's a good idea...

This or putting an end to online anonymity, but it's a big NO from me.

Depends on the country and their laws on online hate speech. If someone were to make a police complaint WG would have to provide account owner details to the authorities depending on what law was allegedly broken.

[YabbaCoe]

13 hours ago, Echo_519 said:

So Wg, as we all know, kidds, that think are smart use different alternative accounts to break rules and avoid detection and consequences on their main accounts. 

Do you have any plans to find out those people and inflict the punishment to their main accounts? BEcause it is needed, how people can insult and be toxic without ny consequences by just creating new and new accounts to use and avoid their main account getting banned.

 

screenshot removed

 

The_Interceptor_274 - Player info and stats - WoWS Stats & Numbers - EU (wows-numbers.com)

Player Profile (worldofwarships.eu)

 

This account was created with the sole purpose to use to harass/insult/demean someone and avoid any sorts of consequences. This person never intends to use that account to play, it's just in order to avoid detection of their main account getting banned. So WG, how and what do you do to act/react against this kind of behavior where kidds avoid getting caught by just creating throw-away accounts to break the rules and never get punished for it. 

@YabbaCoe

@Seraphice

Hello,

 

We are deeply sorry, that you have to face this kind of behaviour. I can assure you that I will report the player you mentioned further to issue him punishment he deserves. 

I will just remove the screenshot from your post as that would be technically against the forum rules. But don't worry, I have it saved as a proof. 

 

Unfortunately we can't really ban IP addresses of such cases to restrict them from creating a new account. So in case this player would return with the similar stuff, just please create a ticket on Customer Support and please send me the ID of that ticket, so I would be able to investigate on my end.

[MrWastee]

10 minutes ago, YabbaCoe said:

[...]

Unfortunately we can't really ban IP addresses of such cases to restrict them from creating a new account.

[...]

so, basically what ur sayin is: u have no measure against such?! like in: none?!

tell u woat: take this off ur post and my quote maybe. it's the perfect invitation..............

[Panocek]

9 minutes ago, MrWastee said:

so, basically what ur sayin is: u have no measure against such?! like in: none?!

tell u woat: take this off ur post and my quote maybe. it's the perfect invitation..............

ISPs often use dynamic IP addresses for their customers, so even if you ban one IP address, in next week (or how long IP lease is set to last) the same guy will probably receive new IP, while banned one will move onto someone else. If new owner of banned IP also happen to play WoWs, it may or may not raise some eyebrows.

[Aetius85]

24 minutes ago, MrWastee said:

so, basically what ur sayin is: u have no measure against such?! like in: none?!

tell u woat: take this off ur post and my quote maybe. it's the perfect invitation..............

Unfortunately from network perspective you cannot uniquely identify someone (maybe with the MAC address but that can be reused AFAIK, also not sure this is something visible when navigating on internet). The only way to block this would be a "verified" account adding personal documents (i.e. ID Card, Passport) to uniquely bind a user to an account, but I see that would go really too far for a online game 

[MrWastee]

36 minutes ago, Panocek said:

ISPs often use dynamic IP addresses for their customers, so even if you ban one IP address, in next week (or how long IP lease is set to last) the same guy will probably receive new IP, while banned one will move onto someone else. If new owner of banned IP also happen to play WoWs, it may or may not raise some eyebrows.

 

22 minutes ago, Aetius85 said:

Unfortunately from network perspective you cannot uniquely identify someone (maybe with the MAC address but that can be reused AFAIK, also not sure this is something visible when navigating on internet). The only way to block this would be a "verified" account adding personal documents (i.e. ID Card, Passport) to uniquely bind a user to an account, but I see that would go really too far for a online game 

i know it's quite a thing in this regard. another thing it is to openly admit on an online forum in a thread about such, to not have any measure against it. more smart maybe would've been to, at least, let that part out of an answer? i mean, it means to clarify, nice. thx... while, from the not so nice pov, it's nothing more than saying: "buhbuh, baaaad kid....... but feel free to go on. we can't do sheet about it anyway....".

 

not so clever imo

[Panocek]

23 minutes ago, Aetius85 said:

Unfortunately from network perspective you cannot uniquely identify someone (maybe with the MAC address but that can be reused AFAIK, also not sure this is something visible when navigating on internet). The only way to block this would be a "verified" account adding personal documents (i.e. ID Card, Passport) to uniquely bind a user to an account, but I see that would go really too far for a online game 

I guess one way of "warning shot" would be identifying ISP and sending them notice "someone who used this IP at this hour/day shows toxic/aggressive behavior, please notify/warn them somehow". I don't think it would work and it would be extraordinarily dangerous if it actually would, just imagine tossing ISP after someone you don't agree with over internets 

[ColonelPete]

There should be something like client-id, which can identify each installation.

While this can be changed with a new installation or completly faked by a competent user, it would make it harder to create multiple anonymous accounts.

 

A step further would be a client-id that is generated on data taken from the system the client is running on.

[BrettMRC]

1 hour ago, YabbaCoe said:

Hello,

 

We are deeply sorry, that you have to face this kind of behaviour. I can assure you that I will report the player you mentioned further to issue him punishment he deserves. 

I will just remove the screenshot from your post as that would be technically against the forum rules. But don't worry, I have it saved as a proof. 

 

Unfortunately we can't really ban IP addresses of such cases to restrict them from creating a new account. So in case this player would return with the similar stuff, just please create a ticket on Customer Support and please send me the ID of that ticket, so I would be able to investigate on my end.

I have some experience on the matter, and it's reasonably easy to do - the question is more around if you guys have the resources to pull it off.

There are several good commercial tools on the market, (initially aimed at preventing online fraud) that would be ideally suited to fingerprinting the devices that are causing the issues, (not just chat abuse, this would highlight the bad apples in general) it's a much neater option than going by IP and generally very effective.

[Karasu_Browarszky]

14 hours ago, TheAlba2014 said:

Depends on the country and their laws on online hate speech. If someone were to make a police complaint WG would have to provide account owner details to the authorities depending on what law was allegedly broken.

 

Yes but hate speech and insults are very far apart in legal terms.

[ColonelPete]

12 minutes ago, Karasu_Browarszky said:

 

Yes but hate speech and insults are very far apart in legal terms.

Only in punishment, not in the investigation.

Depending on country, WG would need to deliver the data to the police.

[Karasu_Browarszky]

10 minutes ago, ColonelPete said:

Only in punishment, not in the investigation.

Depending on country, WG would need to deliver the data to the police.

 

Punishment for insults? Sure if you go into a pub and start throwing insults around.

[ColonelPete]

4 minutes ago, Karasu_Browarszky said:

 

Punishment for insults? Sure if you go into a pub and start throwing insults around.

Most countries have punishments for insults, even the US and UK.