Penalised for Inactivity for no reason

[SirTogII]

WG's fine inactivity system working as intended and as well as their balancing of super CV's. I played a ranked game 5 days ago in my Flint. From the get go I move to a cap but the Myoko clone Eastern Dragon is quicker and caps just before I get into it. The two of us notice that most of the enemy team have gone to the contested cap so we push up to their "home" cap which is empty at this stage. Again, Flint's lack of speed means I enter the cap just after it has been capped. At this stage no ship has been in my range all game. Finally as the enemy realise they've lost 2 caps they start turning and I get a Colorado to shoot at, which I do and set a fire but not a great deal more. Then the match ends. My result screen tells me I get 0 xp, 0 star, 0 credits because of inactivity. 

 

So since I am annoyed and if nothing else need to point out to WG that their algorithm is not working correctly, I create a ticket. Not super surprised at the first reply which is your basic you got no xp due to inactivity and we can't do anything to change that. Have a nice day captain. 

So I point out, look, I attached a replay, maybe you should look at it before responding (after 2 days I might add). Another 2 days and they respond "we have watched the replay and you were inactive until 14 minutes on the in game timer". 

Now I'm only an average player but I've attached the replay here and I'm happy to take advice on what I could and should have done differently. This is inactivity according to the holy support team by the way. I don't think they play the game themselves. 

20221202_093909_PASC707-Flint_50_Gold_harbor.wowsreplay

[MarChil]

You expect the support team to seriously answer your question? They have an automated system for that, designed to give the same non-answers WG staff gives. 

 

"We are very sorry to hear that the game is not to your expectations" must be the most used. Don't forget to note they shift problems towards your perception at the first possible oppertunity.

 

They get payed by the tick I guess, just some underpaid home-worker from who-knows-where. 

[I_come_bearing_gifts]

14 minutes ago, SirTogII said:

Another 2 days and they respond "we have watched the replay and you were inactive until 14 minutes on the in game timer". 

Now... either they are looking at the wrong reply or we are.

 

[SirTogII]

2 minutes ago, I_come_bearing_gifts said:

Now... either they are looking at the wrong reply or we are.

 

My guess is that they are just looking at the meta data from the replay. At the 14 minute mark I fired my guns for the first time as it was the first time they were in range of anything. Maybe they will buff Flint range as an unexpected outcome of this.... lol

[Yamashiro42]

24 minutes ago, SirTogII said:

WG's fine inactivity system working as intended and as well as their balancing of super CV's. I played a ranked game 5 days ago in my Flint. From the get go I move to a cap but the Myoko clone Eastern Dragon is quicker and caps just before I get into it. The two of us notice that most of the enemy team have gone to the contested cap so we push up to their "home" cap which is empty at this stage. Again, Flint's lack of speed means I enter the cap just after it has been capped. At this stage no ship has been in my range all game. Finally as the enemy realise they've lost 2 caps they start turning and I get a Colorado to shoot at, which I do and set a fire but not a great deal more. Then the match ends. My result screen tells me I get 0 xp, 0 star, 0 credits because of inactivity. 

 

So since I am annoyed and if nothing else need to point out to WG that their algorithm is not working correctly, I create a ticket. Not super surprised at the first reply which is your basic you got no xp due to inactivity and we can't do anything to change that. Have a nice day captain. 

So I point out, look, I attached a replay, maybe you should look at it before responding (after 2 days I might add). Another 2 days and they respond "we have watched the replay and you were inactive until 14 minutes on the in game timer". 

Now I'm only an average player but I've attached the replay here and I'm happy to take advice on what I could and should have done differently. This is inactivity according to the holy support team by the way. I don't think they play the game themselves. 

20221202_093909_PASC707-Flint_50_Gold_harbor.wowsreplay

Maybe @Seraphice will be able to investigate this further? As we are often told to reach for a CM when a CS ticket seems to be resolved inapropriate way.

[MarChil]

32 minutes ago, Yamashiro42 said:

Maybe @Seraphice will be able to investigate this further? As we are often told to reach for a CM when a CS ticket seems to be resolved inapropriate way.

"I'll look into it" will be the answer and you'll hear nothing from it ever again. 

[Montrala]

godzinę temu, SirTogII napisał:

"we have watched the replay and you were inactive until 14 minutes on the in game timer".

 

I dropped replay for minimap render on WG Discord. Looks like Flint was active for whole battle.

https://discord.com/channels/669128285527080961/844889577709240350/1050078124295077908

 

[Vasilek]

Had game last night where my internet dropped out . Had done about 38 k damage  our team was winning , had all the caps etc etc .....then internet drops out . Reloaded game to find I'm dead (no surprise ) but we still win. 

Then I get a warning saying I will not get any credits/ Xp etc  due to in activity or something like that. So it appears if you go afk its fine ,no action , but internet dropping out is NO NO .

 

But this WG so nothing is logical at all

 

Note internet has crash before but never seen this warning.     

[I_come_bearing_gifts]

Given the way things were before this rule, I prefer it now. There are a lot less afks now, and those that do suffer an internet crash beit WG, home or ISP, have to accept the loss for the outage.

 

If you have pingplotter active when you play then send a ticket into WG if it's not a home outage, and they may give you some form of compensation. The operative word is 'may'. 

[SirTogII]

3 hours ago, I_come_bearing_gifts said:

Given the way things were before this rule, I prefer it now. There are a lot less afks now,…

 

Totally agree with this but when it’s clear to anybody with a set of eyes there is no inactivity what so ever here, and this has been explained to support with proof, I bloody well expect a better response than “we’ve concluded you were inactive”. 
 

if my connection would have dropped then so be it if it discourages bots. 

[Johnny_Moneto]

Vor 8 Stunden, SirTogII sagte:

Totally agree with this but when it’s clear to anybody with a set of eyes there is no inactivity what so ever here, and this has been explained to support with proof, I bloody well expect a better response than “we’ve concluded you were inactive”. 
 

if my connection would have dropped then so be it if it discourages bots. 

Hello Captain,

after reviewing your replay we come to the following conclusion:

You played World of Warships and therefore deserve to be punished.

[stormguard]

19 hours ago, SirTogII said:

WG's fine inactivity system working as intended and as well as their balancing of super CV's. I played a ranked game 5 days ago in my Flint. From the get go I move to a cap but the Myoko clone Eastern Dragon is quicker and caps just before I get into it. The two of us notice that most of the enemy team have gone to the contested cap so we push up to their "home" cap which is empty at this stage. Again, Flint's lack of speed means I enter the cap just after it has been capped. At this stage no ship has been in my range all game. Finally as the enemy realise they've lost 2 caps they start turning and I get a Colorado to shoot at, which I do and set a fire but not a great deal more. Then the match ends. My result screen tells me I get 0 xp, 0 star, 0 credits because of inactivity. 

 

So since I am annoyed and if nothing else need to point out to WG that their algorithm is not working correctly, I create a ticket. Not super surprised at the first reply which is your basic you got no xp due to inactivity and we can't do anything to change that. Have a nice day captain. 

So I point out, look, I attached a replay, maybe you should look at it before responding (after 2 days I might add). Another 2 days and they respond "we have watched the replay and you were inactive until 14 minutes on the in game timer". 

Now I'm only an average player but I've attached the replay here and I'm happy to take advice on what I could and should have done differently. This is inactivity according to the holy support team by the way. I don't think they play the game themselves. 

20221202_093909_PASC707-Flint_50_Gold_harbor.wowsreplay

 

18 hours ago, Montrala said:

 

I dropped replay for minimap render on WG Discord. Looks like Flint was active for whole battle.

https://discord.com/channels/669128285527080961/844889577709240350/1050078124295077908

 

 

I agree with support here. "Passive play" is against the EULA: https://legal.eu.wargaming.net/en/eula/. Sailing around doesn't mean you are active. You spent 1/3 of the game doing nothing. You had several opportunities to turn in towards J-line even after everyone was spotted yet you kept trailing E.Dragon for no reason. I don't know how you usually play but this was a primeexample of the typical "Im just gonna save my star and let my team do all the work" playstyle. You even pointed out that E.Dragon is faster so he will get the caps yet you did the same mistake twice of trying to get assist aswell. Compare your movements to that of your Lyons whom you also failed to support what so ever.

[Praetorias]

The system is faulty, division mate could not join game twice last night post updating game client with patch….kept reloading client and went to port rather than load current match.  Restarted pc and then game and he managed to get in, must have lost 10mins of game time, still did 50k dmg and then got penalised for inactivity…. 1) crappy client fault 2) was not inactive if did 50k dmg….

[MarChil]

28 minutes ago, stormguard said:

I agree with support here. "Passive play" is against the EULA

so, half the player base can be punished?

[Karkong_the_Impaler]

41 minutes ago, stormguard said:

I agree with support here. "Passive play" is against the EULA: https://legal.eu.wargaming.net/en/eula/.

Waitaminute... can I get them all banned? 20221207_233425_PBSC610-Gibraltar_35_NE_north_winter.wowsreplay

On the other hand it says disrupting the normal gameplay and it actually strikes me that the only one guilty here was me.... I mean, that floatsam on the G line is a rather common experience.

[Seraphice]

21 hours ago, Yamashiro42 said:

Maybe @Seraphice will be able to investigate this further? As we are often told to reach for a CM when a CS ticket seems to be resolved inapropriate way.

The system is something that is currently being discussed. If you feel that there was a ticket you submitted where you got unfairly penalized, please send me the ticket ID and I can have a look.

 

Fair seas captain!
~Sera

[Yamashiro42]

23 minutes ago, Seraphice said:

The system is something that is currently being discussed. If you feel that there was a ticket you submitted where you got unfairly penalized, please send me the ticket ID and I can have a look.

 

Fair seas captain!
~Sera

FYI @SirTogII

[Dutchy_2019]

2 hours ago, stormguard said:

 

 

I agree with support here. "Passive play" is against the EULA: https://legal.eu.wargaming.net/en/eula/. Sailing around doesn't mean you are active. You spent 1/3 of the game doing nothing. You had several opportunities to turn in towards J-line even after everyone was spotted yet you kept trailing E.Dragon for no reason. I don't know how you usually play but this was a primeexample of the typical "Im just gonna save my star and let my team do all the work" playstyle. You even pointed out that E.Dragon is faster so he will get the caps yet you did the same mistake twice of trying to get assist aswell. Compare your movements to that of your Lyons whom you also failed to support what so ever.

 

Inactivity, (AFK) passive play and bad play are completely different things.

 

What you describe here would be more qualified as bad play rather than passive play. Passive play is the BB hiding behind the island and sniping every 2 minutes or so; but that is not punished. Same with the German BB sniping at max range, or the DD hiding behind the BBs for most of the game. I have not seen anything about those being punished yet.

That said, a Texas in an uptiered game where the opposing flank is running will pretty much suffer the same problem (been there, done that).

 

 

[SirTogII]

8 hours ago, stormguard said:

 

 

I agree with support here. "Passive play" is against the EULA: https://legal.eu.wargaming.net/en/eula/. Sailing around doesn't mean you are active. You spent 1/3 of the game doing nothing. You had several opportunities to turn in towards J-line even after everyone was spotted yet you kept trailing E.Dragon for no reason. I don't know how you usually play but this was a primeexample of the typical "Im just gonna save my star and let my team do all the work" playstyle. You even pointed out that E.Dragon is faster so he will get the caps yet you did the same mistake twice of trying to get assist aswell. Compare your movements to that of your Lyons whom you also failed to support what so ever.

Full marks for trolling but you need to work on your delivery 😂

I didn’t make every decision correct but leaving a lone  cruiser without support when he is pushing is maybe your play style, not mine.