Stuck in a Devision

[Grandma]

Can't ready or close my devision anymore. Game Play impossible.

What now?

[Flyndresnik]

Same here.

Have sent bug report and a Twitter message. Hope they will fix it _{and  give back lost premium time}.

[GrumpyWorm]

 

 _{and  give back lost premium time}.

 

During testing phase?!!

[Flyndresnik]

 

During testing phase?!!

 

Anything for the grind, sir.

[ShockPirat]

I have a similar problem, though I wasn't in a division at all. My South Carolina somehow got stuck in battle (and is still in battle, 10 hours later) and I can't play any other ship. When I click on "Battle!" I get the loading logo (not the screen, just logo) for about a second and get thrown back into port.

Very frustrating.

 

South Carolina got stuck by me clicking on "Battle!" and nothing happening, so I reconnected and saw it somehow got into battle.

[Grandma]

Boy - this bug is a real game spoiler. This is the third day that WoWs programers seem to still be tapping in the dark without a solution. Hope this problem is solved soon before the media scare people away from this great game. After 3 days of waiting, I am also beginning to lose confidence in Wargaming's programing competence.

[Grandma]

My devision Partner, who I invited to the devision just informed me, that he is free now and capable to Play again. My devision Windows now Shows no active members, but I still cannot Close it!
 

I am still stuck with the devision and cannot Close it or start a battle.

[The_Gibbonator]

They are on this bug

 

 Thank you for contacting us regarding your issue trying to disband or leave a division in World of Warships.

It seems that you have unfortunately stumbled upon a bug that we are already aware of.

Since the last patch this issue is affecting some of our players and our developers are already working on trying to solve this as fast as possible and I hope that things get back to normal soon. 

I'm sorry you are having to experience this and hope that you get to continue your testing as fast as possible.

Best of luck in your future endeavours and on the high seas, once you are free to roam them again.

If any other questions or issues arise, please don't hesitate to contact us again.

Kind regards, 

 

 

[Flyndresnik]

Just got reply on my ticket:

 Hello Flyndresnik,

Thank you for contacting our Support regarding this issue. 

We are sorry for the inconvenience and please let me inform you that your developers are working as we speak to solve this issue as fast as possible.

Please do not hesitate to contact us if you have any further questions at any time. Good luck on the battlefield. 

 

 

[Tato]

Have got same problem so flagging this for future information.

[Lightbaron]

Waiting for the daily server restart at 5am should solve the problem.

At least that is what disbanded all stuck divisions when this bug appeared in the past.

[Tigerfang]

I have had this problem now for 48 hours, but isnt the server restarted daily? i read on the main page some where about daily restarts, but so far either its not been restarted or the restart didnt fix it.

[Hyperion2206]

 

Waiting for the daily server restart at 5am should solve the problem.

At least that is what disbanded all stuck divisions when this bug appeared in the past.

 

Sorry to disappoint, but the server restart didn't help. As the division commander I'm still stuck while my friend was released from the division about 2 hours after we encountered the bug.

[Tigerfang]

my friend is the leader but has not been on to check, im the member and so far nothing i tried works, so atleast he is lucky. how did he manage to release it so we can test ?

[Hyperion2206]

my friend is the leader but has not been on to check, im the member and so far nothing i tried works, so atleast he is lucky. how did he manage to release it so we can test ?

 

I'm not sure he did anything. Yesterday we stumbled upon this bug and ca. 2 hours later I logged back in, in the vain hope that a micacle happend. ;)

 

And there I saw that I was alone in the division.

 

I'm sorry that I can't be more specific or helpful.

[Tigerfang]

its ok, it happens.

 

might help the devs if i an find a way out though

[KukyHR]

Day 1: still stuck in division

Please fix this soon.

 

 

WHAT ABOUT PLAYERS THAT HAVE PREMIUM? Will they get something in return or what?

See this is problem when you are selling beta program.

[Hyperion2206]

 

Day 1: still stuck in division

Please fix this soon.

 

 

WHAT ABOUT PLAYERS THAT HAVE PREMIUM? Will they get something in return or what?

See this is problem when you are selling beta program.

 

 

 

During testing phase?!!

 

 

I guess that should answer your question 

 

From what I heard is that we will get back our Tokens as soon as Open Beta starts, so in the end we won't lose any Tokens and can spend them on premium time again. Or did I miss something?

[Tigerfang]

you are correct, every thing we get now is just a "test" copy of what we will get at the start of the game when they wipe the game for good, before release

 

you are actually getting twice the worth of any "gold spent" at this time, as you will get them all back, and can spend them again.

 

[Yomster]

Day 1: still stuck in division

Please fix this soon.

 

 

WHAT ABOUT PLAYERS THAT HAVE PREMIUM? Will they get something in return or what?

See this is problem when you are selling beta program.

 

They are not "selling beta program".

They are selling preorder of gold for when the game launches and let you use that same amount of gold in the beta as well before you get it for real to allow testing of the gold system as well as rest of the game.

You are not entitled to the gold that you get before the launch and you have not paid for it. You have paid for gold that you get after the launch. The rest is "free".

[Schnorb]

My friend and I also have this problem, almost 24 hours we have been stuck in a division, I have raised a ticket for which I am awaiting a reply but I have read nothing on here about any solution to the issue, does anyone have any ideas what to do or is it a case of just wait for it to resolve itself?

 

Thanks in advance for any help (hope!!) lol

[Lightbaron]

Ok, that's strange.

 

As far as my understanding of mods goes they shouldn't be able to create that problem, still it might be worth a try to delete all mods in case you have any and try again after a server restart.

Another thing you could try would be to c&p your preferences.xml to some other folder and delete the preferences.xml in the game folder.

In case all that doesn't help you have to wait for a bugfix patch that appears to be not too far away as the support already announced that the devs got all the important information and that the next patch will be there soon.

 

regarding premium time:

As you will get back all gold and premium time you bought for the Closed Beta with the beginning of the Open Beta you won't lose any money while you can't play in the CBT test.

[The_Gibbonator]

Lightbaron - Thanks for the suggestion re the preferences.xml not worked for me, looks like it's server side but thanks anyway 

 

[SpickofWar]

Hi Peeps,

               I have same problem and am patiently waiting for a fix. I have sent in a ticket with screen shots and game logs ect and this is the response I got.

Murat Corlu Yesterday at 11:47

Hello Captain,

Thank you for contacting us regarding your issue trying to disband or leave a division in World of Warships.

It seems that you have unfortunately stumbled upon a bug that we are already aware of.

Since the last patch this issue is affecting some of our players and our developers are already working on trying to solve this as fast as possible and I hope that things get back to normal soon.

I'm sorry you are having to experience this and hope that you get to continue your testing as fast as possible.

Best of luck in your future endeavours and on the high seas, once you are free to roam them again.

If any other questions or issues arise, please don't hesitate to contact us again.

Kind regards,

Murat Corlu
Customer Service Team Lead
https://eu.wargaming.net/support/
"Once this ticket is closed, you will have access to a short survey. Please, take the time to fill it in to help us improve our overall quality."
 

This ticket is closed. If you have any other questions, please create a new ticket

[Grandma]

I was just informed from WG Team (head office Q&A), that this bug will be resolved with the server restart tomorrow morning.

regards

Robert