Solved: Dropped in Match 30-60 seconds after it starts

[Andunedhel_GC]

Hi

 

It's little more than a week that I'm dropped in game 30 to 60 seconds after the match has actually started. Ships are also slow to load in port.

Game worked perfectly until then, there has not been any major update (that I'm aware of, of course windows does what he does under the surface), no hardware modification, nothing. I've reinstalled the game this morning, but problem still persists.

 

I know I'm not the only one as I see other players being stuck in the pre-game minimap as the others start moving.

 

Is there a way to fix it? Particularly in Ranked and CB while mercing it has been a source of constant abuse and it's starting to get on my nerves.

Thank you,

 

A

PS

It's not my connection (although I cannot check the actual connection to the WG servers):

[Ronchabale]

Had that a while back, was my internet provider

 

Try some prog like "Traceroute" to see where it is lagging..

[T0byJug]

1 minute ago, Ronchabale said:

Had that a while back, was my internet provider

 

@Andunedhel_GC  this... your issues sound almost definitely at your end I'm afraid

[Wizard27_1979]

8 minutes ago, Andunedhel_GC said:

It's little more than a week that I'm dropped in game 30 to 60 seconds after the match has actually started. Ships are also slow to load in port.

Game worked perfectly until then, there has not been any major update (that I'm aware of, of course windows does what he does under the surface), no hardware modification, nothing. I've reinstalled the game this morning, but problem still persists.

Loading into battle is also Harddisk-related. I assume you use a mechanical HDD?

 

Some years ago I migrated all instances on my PCs to SSD and those loading-times decreased that far that I usually can start battle with 25-30s on timer. 

[Andunedhel_GC]

Thank you Ronchable and T0byJug.
Yet, my connection to the ISP is apparently flawless, 7 ms ping and about as much bandwidth as I'm supposed to get.

Does anyone know the IP of the EU servers so I may try some tracert and pings on them and see if something comes up?

[Andunedhel_GC]

2 minuti fa, Wizard27_1979 ha scritto:

Loading into battle is also Harddisk-related. I assume you use a mechanical HDD?

 

Some years ago I migrated all instances on my PCs to SSD and those loading-times decreased that far that I usually can start battle with 25-30s on timer. 

Nope, SSDs. Cleaned and defragged (altho theoretically that's not necessary on SSDs) before the clean reinstall this morning too. Nada. And yes, I used to get into battle 25 seconds before start as well until 10 days ago.

[MementoMori_6030]

Vor 2 Minuten, Andunedhel_GC sagte:

Does anyone know the IP of the EU servers so I may try some tracert and pings on them and see if something comes up?

92.223.20.41

[Wizard27_1979]

2 minutes ago, Andunedhel_GC said:

Thank you Ronchable and T0byJug.
Yet, my connection to the ISP is apparently flawless, 7 ms ping and about as much bandwidth as I'm supposed to get.

Does anyone know the IP of the EU servers so I may try some tracert and pings on them and see if something comes up?

You can pingplot e.g. to login1.worldofwarships.eu 

[Andunedhel_GC]

If those are the servers, not a connection to server issue either:

 

[Mad_Dog_Dante]

I know you reinstalled but did you try the check and repair function yet in the launcher's Game settings top left?

 

[Andunedhel_GC]

13 minuti fa, Europizza ha scritto:

I know you reinstalled but did you try the check and repair function yet in the launcher's Game settings top left?

 

 

No, I'm gonna try that.

[Cpt_Andre]

Sorry, but this has nothing to do with your internet connection. It's related to your hardware, HHD/SSD and memory.

 

You press "Battle!", the server finds a game for you und tell you to load the game resources. But this loading takes too long.

There is no way, that the server forgot you and tells you after 30s "oh by the way, load map XXX and the following ships yyyy,yyy,yyy,yyy, you are playing against zzzyz,y,z,z,y,z,zy,z,yzy"

 

It's your hardware

 

Run WoWs.exe in window mode (i have scaled it to half-screen and with [Alt]+[Enter] i can switch to fullscreen)

Open Windows Task-Manager

Check the graph of your HDD/SDD

Open Windows Resource Manager

Is there another thread/programm that uses your harddisk for 100% in the background? Windows Index-search, virus scanner, etc pp

[Leo_Apollo11]

Hi all,

 

2 hours ago, Andunedhel_GC said:

Hi

 

It's little more than a week that I'm dropped in game 30 to 60 seconds after the match has actually started. Ships are also slow to load in port.

Game worked perfectly until then, there has not been any major update (that I'm aware of, of course windows does what he does under the surface), no hardware modification, nothing. I've reinstalled the game this morning, but problem still persists.

 

I know I'm not the only one as I see other players being stuck in the pre-game minimap as the others start moving.

 

Is there a way to fix it? Particularly in Ranked and CB while mercing it has been a source of constant abuse and it's starting to get on my nerves.

Thank you,

 

A

PS

It's not my connection (although I cannot check the actual connection to the WG servers):

 

Please use the PINGPlotter and show us the path here!

 

Here is the info how to use it with WoWs:

 

https://eu.wargaming.net/support/en/products/wows/article/10252/

 

 

Leo "Apollo11"

 

[Andunedhel_GC]

31 minuti fa, Cpt_Andre ha scritto:

It's your hardware

 

Run WoWs.exe in window mode (i have scaled it to half-screen and with [Alt]+[Enter] i can switch to fullscreen)

Open Windows Task-Manager

Check the graph of your HDD/SDD

Open Windows Resource Manager

Is there another thread/programm that uses your harddisk for 100% in the background? Windows Index-search, virus scanner, etc pp

 

Well, nothing has changed hardware or software wise in the last 6 months, but I'm definitely going to try this, thanks

[Andunedhel_GC]

30 minuti fa, Leo_Apollo11 ha scritto:

Please use the PINGPlotter and show us the path here!

[Leo_Apollo11]

Hi all,

 

2 minutes ago, Andunedhel_GC said:

 

You have to target: login1.worldofwarships.eu

 

 

Leo "Apollo11"

[Andunedhel_GC]

4 minuti fa, Leo_Apollo11 ha scritto:

You have to target: login1.worldofwarships.eu

[Sir_Sinksalot]

Got something similar since that latest update. Maybe that's just pure coincidence.

 

Ships are slow to load in port after initial log-in, sometimes takes minutes. Changed port, didn't rectify the problem.

 

Switching to the containers section to open containers also tends to not load properly and I open containers only to reveal the contents, no animation since that whole area didn't load in time.

 

Also now joining into battles barely on time and sometimes late to the party.

 

I thought it might be network only the other games I play show no issues so I figured it might be old cache conflict that needs to be cleared so I ran a Ccleaner, ran scan for issues... I don't think anything changed though. 

 

My Asus(I said Asus not Anus) still runs with HDD so maybe any little loading snag is exacerbated by this and was considering switching to SSD. My only concern is that I end up making shhh of my pc. Sure, now it's a bit slow and with some little wobbles on some games like WoWS but at least it's actually working and is fine once loaded into battle!! I'd rather a slightly slower pc that actually works than a faster pc that doesn't work lol, what a crappy Christmas gaming that would be, or wouldn't be as the case would be lol.  Still, it's only going to get slower with time(or games require faster unit to be more accurate) so I have to bite the bullet at some stage in the not too distant future. If installing SSD was really easy I'd probably have a nervous go at it. 

[Andunedhel_GC]

1 ora fa, Cpt_Andre ha scritto:

Run WoWs.exe in window mode (i have scaled it to half-screen and with [Alt]+[Enter] i can switch to fullscreen)

Open Windows Task-Manager

Check the graph of your HDD/SDD

Open Windows Resource Manager

Is there another thread/programm that uses your harddisk for 100% in the background? Windows Index-search, virus scanner, etc pp

 

It would appear this isn't the problem. No peak during the whole loading section (I was dropped 35 secs into the game). In fact, CPU went up to 60, SSD barely 5% and the GPU1 (not the intel shown in the pic, the dedicated one), which isn't involved really, 20% (80% in game).

 

But thank you anyway, it was a good pointer.

 

[Leo_Apollo11]

Hi all,

 

31 minutes ago, Andunedhel_GC said:

 

It is not great but it is not very bad either... leave it for longer (10+ minutes)...

 

BTW, you only have to mask/hide the first few IP addresses (i.e. your home) - the rest is your ISP and WG!

 

 

Leo "Apollo11"

[Andunedhel_GC]

20 minuti fa, Sir_Sinksalot ha scritto:

Ships are slow to load in port after initial log-in, sometimes takes minutes. Changed port, didn't rectify the problem.

 

Switching to the containers section to open containers also tends to not load properly and I open containers only to reveal the contents, no animation since that whole area didn't load in time.

Yes, I get these two too. The ships are slow to load even one hour into the game tho.

 

What puzzles me is that once in the match, performance is flawless, which would rule out any issue with hardware, as if any piece of hardware was stuttering, I'd see it in game too.

 

I seriously don't know what to think in this one.

[Andunedhel_GC]

2 minuti fa, Leo_Apollo11 ha scritto:

It is not great but it is not very bad either... leave it for longer (10+ minutes)...

Did. It's essentially the same. It actually gets marginally better (the maximum peaks get a few ms down)

[Leo_Apollo11]

Hi all,

 

3 minutes ago, Andunedhel_GC said:

Did. It's essentially the same. It actually gets marginally better (the maximum peaks get a few ms down)

 

OK... it is not the Internet connection then for sure...

 

 

Leo "Apollo11"

 

[Leo_Apollo11]

Hi all,

 

There is one more thing to try (I see that you have Intel onboard):

 

"Intel® Extreme Tuning Utility (Intel® XTU)"

 

https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html

 

 

You can see if your PC is "throttling" with that utility!

 

 

Leo "Apollo11"

[Andunedhel_GC]

1 minuto fa, Leo_Apollo11 ha scritto:

OK... it is not the Internet connection then for sure...

no, doesn't look like. Thanks for the inputs tho, very much appreciated.