Chat bans - a joke? Bully land 'hoy

[csebal]

So here is the thing...

 

I got my first chat ban ever, and frankly, my first ban ever, for standing up to a bully in a game.
Yes, it got feisty and no.. I am not ashamed of it. I would do it all over again.
 

Bullying has no place in the game, any game, any place, anywhere, period. People spewing venom, calling others names, berating them.. they must not be left unchecked.

Apparently this is not the case for wargaming.. here, the bully gets rewarded and the victim gets penalized for letting their temper get the best of them.

It is quite ironic that someone who never had a trouble with WG in his life gets a 5 day chat ban for a single "offense?", while the game is full of people ruining other people's days with their verbal abuse running rampant in every match.

Bravo wargaming, a real class act, on par with your usual performance.

The appeal system? An automated reply of "we don't care, you were surely guilty as the system is flawless" as a reply to an appeal of an automated system's decision.
What a great way to show your customers you care. Honestly, the very least I would expect is a CS rep telling me where I crossed the line, if I did, so that I can stay clear of said line in the future, but no.. not even worth that much.

Saddened beyond belief. Somehow, for whatever reason I expected more.. not sure why.. I guess I just did not spend enough so far for them to care. Well, now I never will.

[KillStealBoss]

Why are you making such a big deal out of it? Maybe you did say something that was to be mean in that discussion and it was taken as "collateral damage". Why do you think that the bully gets rewarded? Just because WG doesn't show you the penalty he got means they didn't do anything? I know personally some people that get 1 month chatban or even 3 month ones and they do deserve it cause they crossed the line hard, they themselves admit it after....

You received a small one which is a warning not to engage too much with such a bully. Just blacklist and move on. Blocking him makes life much easier. 

I was personally many times chatbanned for a 1-3 days because I was playing a lot of CVs, they were harassing me in battle or even in port and I was replying harshly back. No need. Today I just block and carry on. 

[KillStealBoss]

34 minutes ago, csebal said:

It is quite ironic that someone who never had a trouble with WG in his life gets a 5 day chat ban for a single "offense?", while the game is full of people ruining other people's days with their verbal abuse running rampant in every match

Cause others don't bother to take 5 min to report such individuals. That's why they don't get penalised. Also if you didn't send a ticket to WG - and I'm sure the bully didn't - means a 3rd person did . Because as there are people who notoriously don't send tickets - there's an opposite fraction. 

 

Automated system gives only 24h ban. A 5 day one - that's the customer support. That had to be a human not an AI algorithm. 

[lameoll]

25 minutes ago, MacArthur92 said:

Why do you think that the bully gets rewarded? J

just adding some dramatic flair i guess

 

that said why care about a chat ban...

WG is punishing the player base every day by just being WG 

[csebal]

14 minutes ago, lameoll said:

just adding some dramatic flair i guess

 

that said why care about a chat ban...

WG is punishing the player base every day by just being WG 

It is not for dramatic flair, though I realize that not all might see the world this way.

See I take pride in being well behaved and generally friendly with everyone. If there is a conflict I usually try to defuse it. I am never the one to punch first, though I learned to defend myself when needed.
Normally I let most chat nonsense slide past without even reacting to it, reporting those that really cross a line.

This one however was exceptionally vile, using some borderline racist terms that did hit me at a time when I was in a bad mood anyway, so I did not let this one go unanswered and put the guy to his place.
With that being said, none of what I said was without provocation or even remotely as vile as what I reacted to or got in response.

In my mind, being punished for standing up against someone who without reason harassed the team from the 3rd minute of the match totally invalidates my point and validates his in exchange, so in essence it vindicates the bully and rewards his action by sanctioning those he bullied.
That is what I cannot wrap my mind around. That and the attitude towards appeals, but that is a different story. See if there would be a WG rep telling me that hey csebal, in your discussion with person X, you said "this or that", which is clearly crossing a line we will not tolerate, I could live with that. But issuing a punishment without a chance for appeal for something that was frankly nothing more than an angry rant with an F bomb or two is hardly customer friendly.

Anyway, just to clarify, I am not looking for sympathy or understanding.. I merely needed to write this out of my system. I find the whole endeavor ridiculous and insulting and made me seriously reconsider my future with WG products.
If you agree with me, that is fine. If you do not, that is fine too. I hope someone at WG happens to read it and spend a second to think about it, but it will mostly just appear as "yet another butthurt chat banned player making excuses for himself".

Thinking about it, I guess I did just that, didn't I? Well... I needed to justify why I believe the whole process is ridiculous, so there is that.

[The_Chiv]

2 hours ago, csebal said:

So here is the thing...

 

I got my first chat ban ever, and frankly, my first ban ever, for standing up to a bully in a game.
Yes, it got feisty and no.. I am not ashamed of it. I would do it all over again.
 

Bullying has no place in the game, any game, any place, anywhere, period. People spewing venom, calling others names, berating them.. they must not be left unchecked.

Apparently this is not the case for wargaming.. here, the bully gets rewarded and the victim gets penalized for letting their temper get the best of them.

It is quite ironic that someone who never had a trouble with WG in his life gets a 5 day chat ban for a single "offense?", while the game is full of people ruining other people's days with their verbal abuse running rampant in every match.

Bravo wargaming, a real class act, on par with your usual performance.

The appeal system? An automated reply of "we don't care, you were surely guilty as the system is flawless" as a reply to an appeal of an automated system's decision.
What a great way to show your customers you care. Honestly, the very least I would expect is a CS rep telling me where I crossed the line, if I did, so that I can stay clear of said line in the future, but no.. not even worth that much.

Saddened beyond belief. Somehow, for whatever reason I expected more.. not sure why.. I guess I just did not spend enough so far for them to care. Well, now I never will.

My next chat ban will be like my 10th of all time. So a couple of things you need to account for before accusing wargaming of being Shyte. Well they are shyte but that is another topic. 

1. There is an automated system that scours over logs and when it detects certain words/phrases it issues a ban.
2. If enough players report you in a 24hr period you get a ban.
3. if some one submits a screen shot you can get a ban.

It is important to state that the thresh hold for causing a ban by reports is unknown and it tends to activate so far after the fact it is a bit hard to isolate the incident.

 

Most of the time however if you got a ban,YOU EARNED IT. I get it some one said something mean in chat and you went all White knight and now your entitlement is lashing out at the fact you got punished. Guess what we do not care. Reality we are here to play the game, not watch two children turn chat into a soap opera.

[csebal]

1 hour ago, The_Chiv said:

Guess what we do not care.

Apparently you do still, otherwise you would not have posted. As for your reply to the PM in which I kindly asked you to remove an uncalled for insult from your post.. suffice to say I would get banned from here as well just for quoting it. Since you did not do as I asked in private, here is the same request again:

You do not know me, I am well past 40 and do not take kindly of being called a kid, especially in a derogatory way. I did not say or do anything to you that warrants you insulting me like that, other than formulating an opinion you disagree with.

So I ask you again and for the last time: please modify your post and substitute children with people and we'll be fine. Heck let me help you, okay?
"In reality we are here to play the game, not watch two PEOPLE ACT LIKE CHILDREN and turn chat into a soap opera"

There, I even saved the children part for you, without it being outright name calling.

Thank you.

[The_Chiv]

1 minute ago, csebal said:

Apparently you do still, otherwise you would not have posted. As for your reply to the PM in which I kindly asked you to remove an uncalled for insult from your post.. suffice to say I would get banned from here as well just for quoting it. Since you did not do as I asked in private, here is the same request again:

You do not know me, I am well past 40 and do not take kindly of being called a kid, especially in a derogatory way. I did not say or do anything to you that warrants you insulting me like that, other than formulating an opinion you disagree with.

So I ask you again and for the last time: please modify your post and substitute children with people and we'll be fine. Heck let me help you, okay?
"In reality we are here to play the game, not watch two PEOPLE ACT LIKE CHILDREN and turn chat into a soap opera"

There, I even saved the children part for you, without it being outright name calling.

Thank you.

To put this in proper naval terminology....Foxtrot Oscar. You got chat banned and you admit it was for your mouth. Get over it.

[csebal]

1 minute ago, The_Chiv said:

To put this in proper naval terminology....Foxtrot Oscar. You got chat banned and you admit it was for your mouth. Get over it.

I will not "Foxtrot Oscar" buddy, in case you did not notice, this is a thread I opened about a topic I had on my mind. If you do not like it, then maybe it is you who should take your own advice.

As for you stating the obvious:
Yes, I was chat banned because of what I said. Never said otherwise.
No, I will not get over it, as what I said did not warrant being banned in the first place, let alone in the context of the entire interaction.

If you cannot live with that fact of how I feel about this, then well, one less person on earth to bother me I guess. No tears here about that.

As for your prior insults, I gave you the easy fix, saving both your meaning and your grace.. really your loss for not taking it.

[The_Chiv]

Just now, csebal said:

I will not "Foxtrot Oscar" buddy, in case you did not notice, this is a thread I opened about a topic I had on my mind. If you do not like it, then maybe it is you who should take your own advice.

As for you stating the obvious:
Yes, I was chat banned because of what I said. Never said otherwise.
No, I will not get over it, as what I said did not warrant being banned in the first place, let alone in the context of the entire interaction.

If you cannot live with that fact of how I feel about this, then well, one less person on earth to bother me I guess. No tears here about that.

As for your prior insults, I gave you the easy fix, saving both your meaning and your grace.. really your loss for not taking it.

Look you are trying to argue the ends justify the means. This is a poor argument. I did not insult you. I pointed out what your actions were. Saying entitlement is not insulting. Saying we do not want chat to devolve into a soap opera is not an insult.

 

So enjoy the chat ban. And remember you did it to yourself and you will get 0 sympathy.

[_Lupastro_]

5 ore fa, csebal ha scritto:

I got my first chat ban

Never mind, who cares. Chat bans and karma system are two other things completely broken.

 

[OscarVonReuental]

Před 3 minutami _Lupastro_ řekl/a:

Never mind, who cares. Chat bans and karma system are two other things completely broken.

 

And both are unimportant.

[Camperdown]

6 hours ago, csebal said:

So here is the thing...

 

I got my first chat ban ever, and frankly, my first ban ever, for standing up to a bully in a game.
Yes, it got feisty and no.. I am not ashamed of it. I would do it all over again.
 

Bullying has no place in the game, any game, any place, anywhere, period. People spewing venom, calling others names, berating them.. they must not be left unchecked.

Apparently this is not the case for wargaming.. here, the bully gets rewarded and the victim gets penalized for letting their temper get the best of them.

It is quite ironic that someone who never had a trouble with WG in his life gets a 5 day chat ban for a single "offense?", while the game is full of people ruining other people's days with their verbal abuse running rampant in every match.

Bravo wargaming, a real class act, on par with your usual performance.

The appeal system? An automated reply of "we don't care, you were surely guilty as the system is flawless" as a reply to an appeal of an automated system's decision.
What a great way to show your customers you care. Honestly, the very least I would expect is a CS rep telling me where I crossed the line, if I did, so that I can stay clear of said line in the future, but no.. not even worth that much.

Saddened beyond belief. Somehow, for whatever reason I expected more.. not sure why.. I guess I just did not spend enough so far for them to care. Well, now I never will.

It is how the system works.

I can understand your frustration, but I would carry it as a badge of honour. You said yourself you are not ashamed of your words, so what's a bitty chatban to you?

 

[KillStealBoss]

2 hours ago, csebal said:

I will not "Foxtrot Oscar" buddy, in case you did not notice, this is a thread I opened about a topic I had on my mind. If you do not like it, then maybe it is you who should take your own advice.

As for you stating the obvious:
Yes, I was chat banned because of what I said. Never said otherwise.
No, I will not get over it, as what I said did not warrant being banned in the first place, let alone in the context of the entire interaction.

If you cannot live with that fact of how I feel about this, then well, one less person on earth to bother me I guess. No tears here about that.

As for your prior insults, I gave you the easy fix, saving both your meaning and your grace.. really your loss for not taking it.

You got a 5 day one and the other guy got at least a month or even more. 

Btw I think they are making the band longer and longer, 5 days as a first ban when 2 years ago it was 3 days. Hmm. 

[RenamedUser_92906789]

Your mouth, your responsibility.

 

Same as your torps, your responsibility... oh wait...

[Molly_Delaney]

@csebal

Somebody was being offensive in chat and you joined in with them. Thus you got banned.

Standing up to someone who is being offensive in chat does not involve being offensive,

instead you say stuff like "oh, come on that's not very inventive"...

or "don't you know any other words".....

 

or just ignore & block them then send the replay to CS.

 

 

[Mad_Dog_Dante]

Just using the f word and some other (unknown) swearwords will get you chatbanned. In this 7+ year and up gambling game, swearwords are an offense 

You didt get a ban for your action, just for using those words. 

[Yosha_AtaIante]

6 hours ago, csebal said:

See I take pride in being well behaved and generally friendly with everyone.

you weren't for this instance though. One does not fight evil with evil as all evil gets punished equally especially evil that is used for "good". 

You sank to the bullies level. Context doesn't matter, usage of words does. The Chatban System doesn't care about context it scans for certain words, sometimes humans review it. In your case it's likely a chatban filter that caught you. It doesn't discriminate. You got what you deserved for engaging with a bully on his level 

[KillStealBoss]

1 hour ago, Europizza said:

Just using the f word and some other (unknown) swearwords will get you chatbanned. I. This 7+ year and up gambling game, swearwords are an offense 

You didt get a ban for your action, just for using those words. 

r**ard is automatic ban.

[principat121]

It is just simple: If you broke the rules you get punished! 

 

If @csebal used harsh or fould language he is to be punished, regardless of the reason why he spoke so. You can appeal a bully even without foul language! 

[MrWastee]

it's an art to insult.... best performed by usage of non-insultive words..... but i guess that's where the masters segregate from the padawans

[PaxtonQuigly]

  The Dualism of WoWs.

[BrusilovX]

If you're gong to stand up to bullies try and do it without abusing them.

 

If you start to swear at them then you've also broken the chat rules and deserve a ban.

[Chips_uk]

11 hours ago, csebal said:

So here is the thing...

 

I got my first chat ban ever, and frankly, my first ban ever, for standing up to a bully in a game.
Yes, it got feisty and no.. I am not ashamed of it. I would do it all over again.
 

Bullying has no place in the game, any game, any place, anywhere, period. People spewing venom, calling others names, berating them.. they must not be left unchecked.

Apparently this is not the case for wargaming.. here, the bully gets rewarded and the victim gets penalized for letting their temper get the best of them.

It is quite ironic that someone who never had a trouble with WG in his life gets a 5 day chat ban for a single "offense?", while the game is full of people ruining other people's days with their verbal abuse running rampant in every match.

Bravo wargaming, a real class act, on par with your usual performance.

The appeal system? An automated reply of "we don't care, you were surely guilty as the system is flawless" as a reply to an appeal of an automated system's decision.
What a great way to show your customers you care. Honestly, the very least I would expect is a CS rep telling me where I crossed the line, if I did, so that I can stay clear of said line in the future, but no.. not even worth that much.

Saddened beyond belief. Somehow, for whatever reason I expected more.. not sure why.. I guess I just did not spend enough so far for them to care. Well, now I never will.

What are you angry about? Try taking the chat ban, the only one I've had (3 years ago?) I found refreshing and realised - I don't need to right the wrongs of players in game.

 

Your error is engaging, just report the person for misbehaviour in chat (which is either what someone did to me, or I used a word that was picked up by a filter maybe), encourage others to do so if they're spicy, and leave it at that. Literally... leave it at that.

 

If you've broken rules with a self justification that it was correct and proper to do so in order to correct someone on the internet WHO WAS WRONG (to borrow a meme), then you kind of need to spend some time reflecting upon your actions. If you still think it's justified and you've been wronged, then maybe disable chat.

[BLUB__BLUB]

13 hours ago, csebal said:

I got my first chat ban ever, and frankly, my first ban ever, for standing up to a bully in a game.
Yes, it got feisty and no.. I am not ashamed of it. I would do it all over again.

I'd be proud to get banned for that. So, don't complain (you probably said some dirty words) - suck it up and be proud. 

I usually manage to 'work around' it by typing "#%&#" or using vile suggestions, just a tip...