[NECRO] Deckeru_Maiku Beta Tester 6,636 posts 24,864 battles Report post #1 Posted August 6, 2021 Sooo... when I logged into the game today I was asked if would be ready to answer a questionaire about WG. It was supposed to take only a couple minutes... so I though, yeah, the f*ck yeah, lets tell them what I think about the game.. so I clicked the link and the first question came up: How much are you inclined to recoomend WoWs to friends or co-workers (on a scale from 0 (worst) to 10 (best)) Well... Considering that none of my friends or relative has or would have the slightest interest in a MMOG (due to age or no inclination to play any computer games) AND because I'm no longer a member of the workforce (meaning: no co-workers) AND because at the current state the game isn't really something I would recommend to ANYONE.... Click "0" "Thanks for taking part og this questionaire" No further questions came up. I felt a little bit... uhm... well, validated in my thought that this whole BS was only made to learn from the players new ways how to come up with a new pyramide trade scheme to to make more money... 3 21 1 Share this post Link to post Share on other sites
Camperdown Players 2,501 posts 17,258 battles Report post #2 Posted August 6, 2021 My main man Share this post Link to post Share on other sites
[R7S] lovelacebeer Players 4,158 posts 25,226 battles Report post #3 Posted August 6, 2021 I have heard of others having the same experience. Can’t say I’m surprised though WG only wants positive feedback after all asking WHY we are not happy doesn’t fit with their spreadsheets. 8 Share this post Link to post Share on other sites
[DEH] hellhound666 Beta Tester 1,978 posts Report post #4 Posted August 6, 2021 it is called NPS survey and actually, even 6 gives a negative score for them Share this post Link to post Share on other sites
[I-J-N] Karasu_Browarszky [I-J-N] Players 13,025 posts Report post #5 Posted August 6, 2021 Now we know where all that 'player satisfaction' comes from. 2 5 Share this post Link to post Share on other sites
[0KILL] AkerJack Players 444 posts Report post #6 Posted August 6, 2021 That escalated really quickly! 3 4 Share this post Link to post Share on other sites
anonym_cwVecOS6ecVy Players 2,021 posts Report post #7 Posted August 6, 2021 1 hour ago, Deckeru_Maiku said: Click "0" "Thanks for taking part og this questionaire" Same for me. They just do not care about your feedback if you do not like the game. 6 1 Share this post Link to post Share on other sites
Icecaptain10 Players 50 posts 255 battles Report post #8 Posted August 6, 2021 1 hour ago, Von_Pruss said: Same for me. They just do not care about your feedback if you do not like the game. This person gave a 0? Into the shredder! 2 Share this post Link to post Share on other sites
[MUMMY] rage1750 Players 824 posts 11,400 battles Report post #9 Posted August 6, 2021 I have complained about this for months, others for longer. WarGaming want their echo bubble; they value your feedback if it aligns with what they want to hear. If not GTFO but your feedback matters, thanks for playing 1 Share this post Link to post Share on other sites
HassenderZerhacker Players 1,307 posts 3,884 battles Report post #10 Posted August 7, 2021 angry of seeing your free content (aka. F2P players) leave the game? Share this post Link to post Share on other sites
HassenderZerhacker Players 1,307 posts 3,884 battles Report post #11 Posted August 7, 2021 7 hours ago, Von_Pruss said: Same for me. They just do not care about your feedback if you do not like the game. there is logic behind this though. then they can ask other questions to people who like the game, and then claim 70% approval by player survey. seems they follow the advice to only trust statistics that they themselves made up. even in Belarus, they gradually reduced approval levels. 95.8% from before was too obviously fake. Now they are at 70% and still call it "overwhelmingly positive". 2 Share this post Link to post Share on other sites
[NECRO] MementoMori_6030 [NECRO] Players 6,381 posts Report post #12 Posted August 7, 2021 Fits his forum contributions (downvoting instead of presenting arguments) perfectly! 2 Share this post Link to post Share on other sites
SodaBubbles Players 1,553 posts 1,028 battles Report post #13 Posted August 7, 2021 10 hours ago, Deckeru_Maiku said: Sooo... when I logged into the game today I was asked if would be ready to answer a questionaire about WG. It was supposed to take only a couple minutes... so I though, yeah, the f*ck yeah, lets tell them what I think about the game.. so I clicked the link and the first question came up: How much are you inclined to recoomend WoWs to friends or co-workers (on a scale from 0 (worst) to 10 (best)) Well... Considering that none of my friends or relative has or would have the slightest interest in a MMOG (due to age or no inclination to play any computer games) AND because I'm no longer a member of the workforce (meaning: no co-workers) AND because at the current state the game isn't really something I would recommend to ANYONE.... Click "0" "Thanks for taking part og this questionaire" No further questions came up. I felt a little bit... uhm... well, validated in my thought that this whole BS was only made to learn from the players new ways how to come up with a new pyramide trade scheme to to make more money... It defaults to that answer no matter how you answer it. Share this post Link to post Share on other sites
[HAKUY] Yosha_AtaIante Players 8,032 posts 19,168 battles Report post #14 Posted August 7, 2021 10 hours ago, Deckeru_Maiku said: Sooo... when I logged into the game today I was asked if would be ready to answer a questionaire about WG. It was supposed to take only a couple minutes... so I though, yeah, the f*ck yeah, lets tell them what I think about the game.. so I clicked the link and the first question came up: How much are you inclined to recoomend WoWs to friends or co-workers (on a scale from 0 (worst) to 10 (best)) Well... Considering that none of my friends or relative has or would have the slightest interest in a MMOG (due to age or no inclination to play any computer games) AND because I'm no longer a member of the workforce (meaning: no co-workers) AND because at the current state the game isn't really something I would recommend to ANYONE.... Click "0" "Thanks for taking part og this questionaire" No further questions came up. I felt a little bit... uhm... well, validated in my thought that this whole BS was only made to learn from the players new ways how to come up with a new pyramide trade scheme to to make more money... it is. Why should they care that you rated it 0? You don't give them money anyway and they are happy with the state of their game. They don't need or want your suggestions in how to make a better game since they earn a good amount of money already. The questions goal is literally for them to find out how you would spend more than they already get. 1 Share this post Link to post Share on other sites
[XTR3M] biker_618 Players 177 posts 14,807 battles Report post #15 Posted August 7, 2021 1 hour ago, Yosha_nai said: it is. Why should they care that you rated it 0? You don't give them money anyway and they are happy with the state of their game. They don't need or want your suggestions in how to make a better game since they earn a good amount of money already. The questions goal is literally for them to find out how you would spend more than they already get. What about paying more attention on nonspenders asking why and what can be done to make them spend money instead of assuming that this category of players are just kids who needs mommy`s or dady`s credit card? As someone said earlier, they are only interested for statistic numbers, not for reasons why positive or negative. Question itself suggests that it is for marketing department. 1 Share this post Link to post Share on other sites
[HAKUY] Yosha_AtaIante Players 8,032 posts 19,168 battles Report post #16 Posted August 7, 2021 1 minute ago, biker_618 said: What about paying more attention on nonspenders asking why and what can be done to make them spend money They already have a system that works pretty well in getting the casual spender to spend quite effectively. 1 Share this post Link to post Share on other sites
[A-MD] SkipperCH Moderator, Players, WoWs Wiki Team, Freibeuter 6,894 posts 18,437 battles Report post #17 Posted August 7, 2021 To answer the initial statement: Not all surveys have the same amount of questions. There are ones that have multiple pages and free text fields, like the CV surveys. And others simply consist of one question. This is most likely what you got. Just by giving a 0/10 no survey is cut short. Simply because every vote is interesting for a statistic. Even completely negative ones. If WG would only allow 10/10's they would not get the data they're interested in. There is no conspiracy against you. 4 1 Share this post Link to post Share on other sites
[NWP] 159Hunter Players 4,528 posts Report post #18 Posted August 7, 2021 It is not a questionaire, you just entered the odds of getting a rare ship in your next supercontainer (and all subsequent ones for that matter) 6 Share this post Link to post Share on other sites
[OGHF2] Hugh_Ruka Players 4,054 posts 5,647 battles Report post #19 Posted August 7, 2021 Be glad you were not banned outright .... Share this post Link to post Share on other sites
[THESO] MrWastee Players 4,255 posts 33,584 battles Report post #20 Posted August 7, 2021 i'm a genius!11!111!!!! i give dedicated and in depth feedback, no matter the question!1!!11!!! ...... always on point, always objective and always showing how much i know all that is worth any effort from my side!!1!!1!!1111!!! with o n l y 3 l e t t e r s . . . Spoiler 1 1 Share this post Link to post Share on other sites
[NECRO] Deckeru_Maiku Beta Tester 6,636 posts 24,864 battles Report post #21 Posted August 7, 2021 5 hours ago, SkipperCH said: To answer the initial statement: Not all surveys have the same amount of questions. There are ones that have multiple pages and free text fields, like the CV surveys. And others simply consist of one question. This is most likely what you got. Just by giving a 0/10 no survey is cut short. Simply because every vote is interesting for a statistic. Even completely negative ones. If WG would only allow 10/10's they would not get the data they're interested in. There is no conspiracy against you. Yeah, the "standard" survey (if one is inclined to call it such) that regularly comes up after a battle is one of these one sentence "surveys" - how satisfied are you with that last battle - and especially shows that WG is NOT interested in the WHY one answered "I'm effing unhappy". From personal experience - as once it was part of my job - I guess this helps in adjusting statistics (like by deciding which time span of the survey to chose, to get the wanted/needed result). And of course I didn't think of it as a conspirancy against me. It's just a(nother) utterly useless survey... 3 Share this post Link to post Share on other sites
[NECRO] MementoMori_6030 [NECRO] Players 6,381 posts Report post #22 Posted August 7, 2021 Vor 3 Stunden, MrWastee sagte: Inhalte verstecken Hey, that's the "No, thanks, I don't want to play a battle with CV." key. 1 Share this post Link to post Share on other sites
[THESO] MrWastee Players 4,255 posts 33,584 battles Report post #23 Posted August 7, 2021 1 minute ago, MementoMori_6030 said: Hey, that's the "No, thanks, I don't want to play a battle with CV." key. as i said, these 3 letters are multi purpose 2 Share this post Link to post Share on other sites
[P-A-R] _Lupastro_ Players 1,012 posts 13,896 battles Report post #24 Posted August 7, 2021 17 ore fa, Deckeru_Maiku ha scritto: Sooo... when I logged into the game today I was asked if would be ready to answer a questionaire about WG. It was supposed to take only a couple minutes... so I though, yeah, the f*ck yeah, lets tell them what I think about the game.. so I clicked the link and the first question came up: How much are you inclined to recoomend WoWs to friends or co-workers (on a scale from 0 (worst) to 10 (best)) Well... Considering that none of my friends or relative has or would have the slightest interest in a MMOG (due to age or no inclination to play any computer games) AND because I'm no longer a member of the workforce (meaning: no co-workers) AND because at the current state the game isn't really something I would recommend to ANYONE.... Click "0" "Thanks for taking part og this questionaire" No further questions came up. I felt a little bit... uhm... well, validated in my thought that this whole BS was only made to learn from the players new ways how to come up with a new pyramide trade scheme to to make more money... Now expect awful MM, bad RNJesus, dozens of epic defeats and then gulag.. Mmmm... Now that I think about it, better ask for political asylum to the IOC as their Olympic athlete... 1 1 Share this post Link to post Share on other sites
[LO1] Tugnut Alpha Tester 1,552 posts 8,268 battles Report post #25 Posted August 7, 2021 5 hours ago, SkipperCH said: To answer the initial statement: Not all surveys have the same amount of questions. There are ones that have multiple pages and free text fields, like the CV surveys. And others simply consist of one question. This is most likely what you got. Just by giving a 0/10 no survey is cut short. Simply because every vote is interesting for a statistic. Even completely negative ones. If WG would only allow 10/10's they would not get the data they're interested in. There is no conspiracy against you. is this fact or your opinion? Also if people are pressing towards the neg field... to think of it, why would WGing not add a text field to it, would this not be the best way to get what WGing customers are thinking? 0 could be for a lot of reasons, the text field or even followed up with a multible bullet and a text field asking a reson? Also the amount WGing are pushing there invite a friend, you think they could get there data/answer from how much that is used? 1 Share this post Link to post Share on other sites