FrankMVenlo Players 30 posts 11,062 battles Report post #1 Posted February 18, 2021 Hi, Can somebody help me? My PC reboots randomly in this game, mostly in the main menu. ( selecting ships changing camo's ) But sometimes the problem also occurs during gameplay. ( mostly at big explosions , ship destroyed ) Please i dont want the obvious reactions.I already eliminated those obvious things. Therefore: It is not temperature related ( GPU and CPU temps are way below critical ) All drivers are up to date.( i have a program that keep all drivers updated ) I dont run "special" software. ( aka cheat programs or such ) My specs: Intel I7 6800 GPU, 3090 MSI GPU , Windows 10 Windows defender/virus protection ON Also very very important!! It only happens during THIS game ( World of Warships since update 9.0 ) I can run Doom eternal on max settings, anno 1800 , World of Tanks etc etc no reboots whatsoever. My temp conclusion: something in the code. server/client communication triggers a hard reset or unrecoverable error in windows. Other people with this problem? Somebody clues how to solve this? It seems that the problem also mostly occurs during peak hours. I also found this: https://www.reddit.com/r/WorldOfWarships/comments/andkch/wows_forcing_pc_restart/ 1 Share this post Link to post Share on other sites
[K1NGS] PaP_Mentoles [K1NGS] Players 616 posts 17,494 battles Report post #2 Posted February 18, 2021 Did you run a chkdsk on your drive? Just in case there are problems. Also, you can run a memory test for problematic/faulty module. 1 Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #3 Posted February 18, 2021 No memory problems, no chdsk problems. Also when this was the case, other games or software should also do this right? Logical wise it can only be bugged code or server/client comm errors. Any other reason and it should also occur with other demanding games. Share this post Link to post Share on other sites
RenamedUser_92906789 Players 5,828 posts Report post #4 Posted February 18, 2021 Clues should be in your Windovs "Event Log". Smells like overheating or PSU.... Clean your pc and check if all vents are spinning. Especially the one on PSU. Also run designer table port ingame which is the least consuming... 4 Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #5 Posted February 18, 2021 Please i dont want the obvious reactions.I already eliminated those obvious things. Therefore: It is not temperature related ( GPU and CPU temps are way below critical ) 3 Share this post Link to post Share on other sites
[BUSHI] Odo_Toothless Players 5,402 posts 24,784 battles Report post #6 Posted February 18, 2021 I had such or similar behaviour: - one of my graphic cards in my computer started to fail (i have multi monitor setup). Even I have not played on her. - second time my 10 years old processor, which was undervolted for less power consumption, started to degrade and I have to give him more voltage for stable work. btw. Next time post in Tech corner section. Share this post Link to post Share on other sites
[K1NGS] PaP_Mentoles [K1NGS] Players 616 posts 17,494 battles Report post #7 Posted February 18, 2021 The reasons could be many... From faulty hardware to software. Troubleshooting isn't easy. Try changing the sata cables, play the game with one RAM module installed only, go back a version on graphics drivers... It's mostly a trial & error procedure. And I guess, running an integrity check on the game was the 1st action. Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #8 Posted February 18, 2021 Event log Windows: Fout in de Volume Shadow Copy-service: onverwachte fout bij het aanroepen van routine QueryFullProcessImageNameW. hr = 0x80070006, De ingang is ongeldig. . Bewerking: Asynchrone bewerking uitvoeren Context: Huidige status: DoSnapshotSet Bron VSS ID 8193 Share this post Link to post Share on other sites
RenamedUser_92906789 Players 5,828 posts Report post #9 Posted February 18, 2021 6 minutes ago, FrankMVenlo said: Please i dont want the obvious reactions.I already eliminated those obvious things. Therefore: It is not temperature related ( GPU and CPU temps are way below critical ) Ohh another one that is picky with ppl trying to help out. Maybe call apple genious support then. Good luck. 4 2 Share this post Link to post Share on other sites
NavalComedian Players 58 posts 2,084 battles Report post #10 Posted February 18, 2021 Any overclocks set for your cpu/gpu/ram some software might not like it , had a similar issue myself due to that with another game , wows seems ok with overclocks tho , on my end at least . But you can never be 100% sure . Edit. Forgot to add , can your psu handle that gpu ? Since wows is almost like a power virus when it comes to gpu utilisation , and if your psu can't give enough juice to it that would be an issue . 1 Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #11 Posted February 18, 2021 4 minutes ago, nambr9 said: Ohh another one that is picky with ppl trying to help out. Maybe call apple genious support then. Good luck. Not picky but i am saving you time by doing a lot of preparation research. Its like: Police lab guys : research made out its not suspect X by DNA. You: i think its suspect X. But thx for your "help". 1 3 Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #12 Posted February 18, 2021 1 minute ago, Spectre_S_ said: Any overclocks set for your cpu/gpu/ram some software might not like it , had a similar issue myself due to that with another game , wows seems ok with overclocks tho , on my end at least . But you can never be 100% sure . No overclocks, no ram errors again it happens only with this game since update 0.9.0 Share this post Link to post Share on other sites
RenamedUser_92906789 Players 5,828 posts Report post #13 Posted February 18, 2021 11 minutes ago, FrankMVenlo said: Not picky but i am saving you time by doing a lot of preparation research. Its like: Police lab guys : research made out its not suspect X by DNA. You: i think its suspect X. But thx for your "help". No... You strike as an [edited]dumping your problem on the forum and demanding an immediate solution. So yeah theres that. Enjoy. And you are "welcome". 3 Share this post Link to post Share on other sites
[BASIC] koliber_1984 Players 1,113 posts 27,807 battles Report post #14 Posted February 18, 2021 Every update I modify the following in Engine_config file: Cache effects > >true max frame rate >>120 cache size (or something) from 2048 to 8196. Never had any problems wit reboots. Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #15 Posted February 18, 2021 1 minute ago, koliber_1984 said: Every update I modify the following in Engine_config file: Cache effects > >true max frame rate >>120 cache size (or something) from 2048 to 8196. Never had any problems wit reboots. i shall try this thx Share this post Link to post Share on other sites
FrankMVenlo Players 30 posts 11,062 battles Report post #16 Posted February 18, 2021 Also i got the game installed at an external drive , can this be a problem? 1 Share this post Link to post Share on other sites
[UNNF] Big_Daddy5 Players 380 posts 30,404 battles Report post #17 Posted February 18, 2021 Be happy it is only your computer hard rebooting and not your head with that mess of bugs and crashes 1 Share this post Link to post Share on other sites
[LAFIE] lafeel Beta Tester 7,707 posts 7,856 battles Report post #18 Posted February 18, 2021 6 minutes ago, FrankMVenlo said: Also i got the game installed at an external drive , can this be a problem? Could be that your drive is the issue tbh.. 1 Share this post Link to post Share on other sites
[I-J-N] Karasu_Browarszky [I-J-N] Players 13,025 posts Report post #19 Posted February 18, 2021 The only reason I ever experienced repeated and constant reboots in a game was due to a faulty PSU. 2 Share this post Link to post Share on other sites
[NORKS] Matt_FSR Players 166 posts 13,451 battles Report post #20 Posted February 18, 2021 Another vote for PSU issues here. It would seem that the rendering of big explosions, or extra demand on disk/CPU etc when you're swapping ship models in port is causing a power demand spike, and my guess would be that your PSU cannot deliver sufficient "on demand" power in that instant, and therefore your system hard reboots. (Capacitors wear out and degrade over time, perhaps one of them can no longer give the output it used to when new) As a general rule, based on 15 years of fixing PC's, things that cause a hard system crash are hardware failings, whereas software glitches usually result in either the application crashing gracefully, or crash to desktop, or full BSOD crash. (Less common now in Win10) I'd recommend seeing if you can borrow a friend's PSU, or if not, buy a good quality one with plenty of extra power than what you think your system currently needs, and seeing if that fixes it. It could be motherboard related for the same reasons as above, but I'd bet 90% chance that a replacement PSU fixes it. 4 Share this post Link to post Share on other sites
[-QQ-] Kejoz Players 100 posts 7,125 battles Report post #21 Posted February 18, 2021 If your game is on portable drive connected via USB, that might be the problem. Too much power draw via usb might lead to emergency shutdown of whole PC. This might be an area to investigate further. 4 Share this post Link to post Share on other sites
[MUMMY] rage1750 Players 824 posts 11,400 battles Report post #22 Posted February 18, 2021 Rig consists of an Intel i7 6800 with an RTX 3090 and running WoWs off an external hard drive. With this level of competence on display I can understand why OP is choosy about the options people bring to the table. WaT Do U MeAN mY 7 YeAr OlD, LaUgHiNg DrAgOn 400w PsU iSnT GoOdEnUfF?? Spoiler 1 7 Share this post Link to post Share on other sites
[CHEFT] ForlornSailor Players 7,374 posts 11,735 battles Report post #23 Posted February 18, 2021 5 hours ago, nambr9 said: Smells like overheating or PSU.... This. And with normal tools you have no way to verify if your PSU is working properly. Please dont mention any software, OP, that you uses to check voltage level - they cant do that. Whats your PSU? How old? 1 Share this post Link to post Share on other sites
NavalComedian Players 58 posts 2,084 battles Report post #24 Posted February 18, 2021 Well from the PMs i had with him , he has a 1200w platinum psu so that shouldn't be the problem , unless he's running that gpu on only one 8 pin cable and yes I've seen it before , a bud fried his MB doing that 2 Share this post Link to post Share on other sites
[MUMMY] rage1750 Players 824 posts 11,400 battles Report post #25 Posted February 18, 2021 25 minutes ago, Spectre_S_ said: Well from the PMs i had with him , he has a 1200w platinum psu so that shouldn't be the problem , unless he's running that gpu on only one 8 pin cable and yes I've seen it before , a bud fried his MB doing that I was going to laugh and say that 1200w is total overkill for that rig (it is), then I remembered I am sat here with a Corsair 750w PSU thats 7 years old and I am looking to retire it to a backup unit. When looking for PSU's on Monday for something around 750-850w the PSU prices are all over the place, for example: CORSAIR HX750 750W 80 PLUS PLATINUM FULLY MODULAR PSU POWER SUPPLY - £160 BE QUIET! STRAIGHT POWER 11 850W 80 PLUS PLATINUM FULLY MODULAR PSU POWER SUPPLY - £150 Corsair HX1000 Fully Modular 80PLUS Platinum - £185 850w £10 cheaper than the 750w and the 1000w just £25 more than the 750w.... Whilst an 850w would be more than enough for my current needs given the small price difference and 10 year warranty its hard to justify not spending that little bit more to get the 1000w unit. Share this post Link to post Share on other sites
