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Migantium_Mashum

Twitch Drops, anyone else not getting them?

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Reset my account 4 times and guess what still no drops.

 

Yesterday 86 minutes but WG support tell me it wasn't past the 75 minute threshold (Even with screenshots).. so in WG La La Land 75 minutes is greater than 86 minutes....

 

 

1879285321_Screenshot(38).thumb.png.f13c17832dc49154dbd96bd034c10a6e.png

 

658376315_Screenshot(39).thumb.png.91a9104f6acdde045c977ad626e2fb02.png

 

 

 

Today 3 hours and 52 Minutes... Nothing... no Twitch drops and WG say 'Hey reset your account.' beyond that we cannot help you.

 

After my premium time is up I'm done with this crap poke game..

 

691505068_Screenshot(65).thumb.png.5c8f6b4157a18bc801111b0579a58ee1.png

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40 minutes ago, Migantium_Mashum said:

Reset my account 4 times and guess what still no drops.

 

Yesterday 86 minutes but WG support tell me it wasn't past the 75 minute threshold (Even with screenshots).. so in WG La La Land 75 minutes is greater than 86 minutes....

 

 

1879285321_Screenshot(38).thumb.png.f13c17832dc49154dbd96bd034c10a6e.png

 

658376315_Screenshot(39).thumb.png.91a9104f6acdde045c977ad626e2fb02.png

 

 

 

Today 3 hours and 52 Minutes... Nothing... no Twitch drops and WG say 'Hey reset your account.' beyond that we cannot help you.

 

After my premium time is up I'm done with this crap poke game..

 

691505068_Screenshot(65).thumb.png.5c8f6b4157a18bc801111b0579a58ee1.png

had the same issue 4 hours watching... No drop... I even reset the link to twitch...

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Just now, Europizza said:

I watched the wows twitch channel just for the chat lulz and got my drop when i logged in today.

For that last four streams I have received nothing... WG answers with 'You haven't watched long enough' even after sending in the screenshots...

 

It's like WG is on a different planet to the rest of us... Perhaps they're on 'Uranus' who knows....

 

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544257647_Screenshot2020-12-06181305.png.39c9a0508efe140f1279e0c3981127f4.png 

got my drops just fine but it looks like your account is not linked so not getting the drops.974646764_Screenshot2020-12-06181709.png.a0e515d3181e2d038e1f998ecf5df529.png should look like this

 

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3 minutes ago, Old_man_G said:

544257647_Screenshot2020-12-06181305.png.39c9a0508efe140f1279e0c3981127f4.png 

got my drops just fine but it looks like your account is not linked so not getting the drops.974646764_Screenshot2020-12-06181709.png.a0e515d3181e2d038e1f998ecf5df529.png should look like this

 

I watched the whole of the tournament today .... and even WG Customer Support said my links were fine....

 

Thank you for reaching out to Wargaming Player Support. 
In this regard, I'd like to verify that you have this account linked to Twitch and I see that you received Twitch Drops earlier, so the issue seems to be caused by the fact that you did not watch the stream long enough.

 

Now, as I have already said, WG deem 86 minutes on the 5th doesn't fit the 75 minute threshold and today neither does 3 hours... screenshot below at 1 hour 55 minutes...

 

126074753_Screenshot(62).thumb.png.d3640c1480ffaca107e2230747c04e28.png

 

 

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10 minutes ago, Migantium_Mashum said:

I watched the whole of the tournament today .... and even WG Customer Support said my links were fine....

 

Thank you for reaching out to Wargaming Player Support. 
In this regard, I'd like to verify that you have this account linked to Twitch and I see that you received Twitch Drops earlier, so the issue seems to be caused by the fact that you did not watch the stream long enough.

 

Now, as I have already said, WG deem 86 minutes on the 5th doesn't fit the 75 minute threshold and today neither does 3 hours... screenshot below at 1 hour 55 minutes...

 

126074753_Screenshot(62).thumb.png.d3640c1480ffaca107e2230747c04e28.png

 

 

odd that drops not enabled showing on screen

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Did you link your account with Amazon too? It seems, this is now mandatory on top of the Twitch account link.

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@Old_man_G WG customer support say my account is linked if you refer to the copy of their reply they say it's linked..... and look where they confirm I have had drops before...

 

 

Thank you for reaching out to Wargaming Player Support. 
In this regard, I'd like to verify that you have this account linked to Twitch and I see that you received Twitch Drops earlier, so the issue seems to be caused by the fact that you did not watch the stream long enough.

 

So 86 minutes and over 3 hours isn't long enough.. seriously??

 

@Jethro_Grey Yeah linked via Amazon too....

 

690164545_Screenshot(67).thumb.png.0bfbdac8cea1da33def2df11d6b0c5ea.png

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1 hour ago, Migantium_Mashum said:

For that last four streams I have received nothing... WG answers with 'You haven't watched long enough' even after sending in the screenshots...

 

It's like WG is on a different planet to the rest of us... Perhaps they're on 'Uranus' who knows....

 

But are you sure you are logged in? And the PC is plugged in? Have you tried turning off and on again? :P

 

06dbdd36159335dd1b2a87a7cc47a574.jpg

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I got the one today but not the one yesterday.

I watched about 5 hours. WG said in chat multiple times to wait and see, if nothing to contact support.

 

Which i did. but it almost looks like they didnt even read my message and just came back with "we can't be bothered to do anything" (in short, get lost)

 

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10 minutes ago, SIGX5 said:

I got the one today but not the one yesterday.

I watched about 5 hours. WG said in chat multiple times to wait and see, if nothing to contact support.

 

Which i did. but it almost looks like they didnt even read my message and just came back with "we can't be bothered to do anything" (in short, get lost)

 

My reply from them in chat...

 

825236031_Screenshot(55).thumb.png.3563b37629f89d008945a8f7f90af855.png

 

 

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yeah its kinda incredible. I can understand them not having time to deal with it during the stream, they should be able to look into it afterwards

 

My first sentance was " So I watched the official twitch stream for 5 hours today, "

 

WG reply:

" In regard to your issue, I have to tell you that most likely you didn't watch the stream enough time. Also, you need to watch the official stream, not any stream you want. Furthermore, the recorded live stream is not considered and if you want to received the said container, you should watch live stream at least 75 minutes without any switching to another streams or video. "

 

 

 

 

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Got everything. 

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1 hour ago, Jethro_Grey said:

Did you link your account with Amazon too? It seems, this is now mandatory on top of the Twitch account link.

And next they want

  • phone numbers (all... your's, your family member's ones up to your grandparents)
  • social security number (when possible)
  • # on your personal identification papers
  • # of your bank accounts (all... including pins etc what is needed to get money off of them)

I know, I'm a special snowflake, but this "I spread my personal informations all over the worldwideweb for everyone to have them for free" is just now my thing... probably because I started working with computers so long ago...

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Hi all,

 

I also didn't get anything from the WoWs streams this afternoon... I was logged in in both official WoWs and Flamu for about¸3 hours (from around 16:15 till around 19:00)... strange... :Smile_unsure:

 

 

Leo "Apollo11"

 

P.S.

I got the yesterday's one just fine... strange indeed...

 

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3 hours ago, Migantium_Mashum said:

Reset my account 4 times and guess what still no drops.

your screen needs to be focused on the twtich stream, if you run it int he background it often doesnt register.

for some reason when i watch on my ipad it totally ignores it...had it on the ipad all day today - nothing....   75 mins yesterday focused on pc, got it right away

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1 hour ago, Migantium_Mashum said:

@Old_man_G WG customer support say my account is linked if you refer to the copy of their reply they say it's linked..... and look where they confirm I have had drops before...

 

 

Thank you for reaching out to Wargaming Player Support. 
In this regard, I'd like to verify that you have this account linked to Twitch and I see that you received Twitch Drops earlier, so the issue seems to be caused by the fact that you did not watch the stream long enough.

 

So 86 minutes and over 3 hours isn't long enough.. seriously??

 

@Jethro_Grey Yeah linked via Amazon too....

 

690164545_Screenshot(67).thumb.png.0bfbdac8cea1da33def2df11d6b0c5ea.png

I'm not good with computer programs and how they work and I got drops ok and have no Amazon account with stream running in the back ground, I also  believe you that your account is linked but at the time you watched the stream for what ever reason your showing that your account is not linked, may be you have more that one twitch account? 

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1 hour ago, Leo_Apollo11 said:

I also didn't get anything from the WoWs streams this afternoon... I was logged in in both official WoWs and Flamu for about¸3 hours (from around 16:15 till around 19:00)... strange... :Smile_unsure:

 

 

 

 


That is a known issue on Twitch. If there are channel specific drops and you watch two different channels at the same time, it can happen that the drop will not work.

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