Bug Report / Black Friday "B"-suffix craft.

[hopfolk]

 

 

 Hi not sure where to report bugs, but I've just obtained the SIMS B and it comes with a 5-win mission.

Problem is, the mission requires the SIMS, which is no use whatsoever since the SIMS B does not trigger mission completion.

 

Can you fix this please WG ?.

[Hades_warrior]

There is nothing to be fixed. Missions are for vanilla Premiums, not Black versions 

[HaachamaShipping]

We have this thread every year.

[hopfolk]

Then it's fraud.

[DFens_666]

1 minute ago, hopfolk said:

Then it's fraud.

 

It actually says Bonus mission for Sims

Its a compensation for people who get a Black ship from a container while already owning the standard version. Since those ships are identical, its just a compensation. And then they just added the compensation also if you buy those ships (because why not).

I dont get why people think they should get 2500 doubloons for buying a ship (for doubloons). WG could just reduce the cost then?

[arquata2019_]

4 minuti fa, hopfolk ha scritto:

Then it's fraud.

sorry, can you read?

[RenamedUser_92906789]

Another one?

 

[Miscommunication_dept]

It's not fraud but Wargaming should do better with their descriptions!

SO many of these threads both here and in the NA forum.

@Crysantos

[Verblonde]

6 minutes ago, hopfolk said:

Then it's fraud.

Nope, it's incompetent communications.

 

Whilst not detracting from WG being more toss than an entire highland games in this matter, whenever they refer to the black versions, they always say '<ship name> B' and it's just '<ship name>' for the vanilla versions. The missions are a (small) bribe to persuade people who already have the vanilla ships to get the black version as well.

 

The trouble is that - every year - people don't read the obtuse blurb carefully enough, and WG clearly can't be bothered to improve the communications (as I said somewhere else, I'm pretty confident I could eliminate the bulk of the problems with about thirty seconds' thought, and I'm very rusty at writing copy at the moment)...

[_Flyto_]

It's not a bug, it's a deceptive, borderline fraudulent, business practice, working exactly as intended. I've just fallen victim to it too.

[_Flyto_]

Just now, Verblonde said:

Nope, it's incompetent communications.

 

That's being generous. I think they know exactly what they're doing.

[hopfolk]

Just now, arquata2019 said:

sorry, can you read?

You should be sorry - and customers who have spent £100s with a game company shouldn't be mislead.

Call it what you like, but offering something completely useless to the buyer of an item AS AN ADVERTISED FEATURE but with one letter different is pure flim-flam.

I wish there was some way I could revenge myself on WG, like walking into their office and slapping their PR guy, but there isn't, so I'll just have to eat it.

But being mocked by "Oh so superior" cheesebreads like you really doesn't help y'know.

 

[Verblonde]

Just now, _Flyto_ said:

I think they know exactly what they're doing.

It wouldn't surprise me, especially after the same problem has arisen - multiple times - every year that they've done this.

 

I'm a little hazy on UK consumer law these days (I ran screaming for The Colonies about nine years ago now), but I vaguely recall something about promotions needing to be clearly understood by an average punter making a typical amount of effort to read whatever the blurb is; by that measure (especially the third year in a row), if I were a Trading Standards person, I might fancy my chances with WG's BF comms.

[arquata2019_]

1 minuto fa, hopfolk ha scritto:

You should be sorry - and customers who have spent £100s with a game company shouldn't be mislead.

Call it what you like, but offering something completely useless to the buyer of an item AS AN ADVERTISED FEATURE but with one letter different is pure flim-flam.

I wish there was some way I could revenge myself on WG, like walking into their office and slapping their PR guy, but there isn't, so I'll just have to eat it.

But being mocked by "Oh so superior" cheesebreads like you really doesn't help y'know.

 

oh sorry this is the wrong thread i replied to

btw, they should highlight it better, and you have to read better :)))) (it took me a lot, EVEN me yea)

sorry btw

[DFens_666]

5 minutes ago, _Flyto_ said:

That's being generous. I think they know exactly what they're doing.

 

This is what happened first time we had Black Friday container:

- People bought container, which could contain 4 Black ships amongst other stuff.

- Some people received a Black version of a ship, they did already own as the normal version.

- People complained that, they now have 2 times the same ship.

- WG said, ok, lets give a COMPENSATION in form of a mission for 2500 doubloons when you receive a B ship and already have the normal ship in port.

- They also added this compensation if you buy this ship directly, because if they wouldnt, people would ALSO COMPLAIN ABOUT IT!

[hopfolk]

Just now, arquata2019 said:

oh sorry this is the wrong thread i replied to

btw, they should highlight it better, and you have to read better :)))) (it took me a lot, EVEN me yea)

sorry btw

Me too m8. didn't mean to be nasty

XXX

Have a good BF w/e

[ColonelPete]

Quote

Special Combat Mission

Until January 31, 2021, you can complete the special combat mission for each ship playing the standard (not black) version of each black ship.

Five victories in Random, Ranked, or Co-op battles will bring you:

• If you play IX Jean Bart—25,000 Coal and 2,500 doubloons.
• If you play IX Alaska—100,000 Free XP and 2,500 doubloons.
• If you play VIII Cossack, VIII Kaga, VII Atlanta, VIII Atago, VIII Asashio, VIII Graf Zeppelin, VIII Massachusetts, VIII Tirpitz, or VII Scharnhorst—2,500 doubloons for each ship.
• If you play VII Sims—1,500 doubloons.

During the current Black Friday event, you can obtain the combat mission for each ship only once per account. The combat mission is allocated to your account when you purchase a black ship, obtain her from a container, or receive a compensation for her during Black Friday 2020.

Please note: you'll receive the combat mission even if, at the moment when you get a black ship, you don't have the standard version of this ship that's required to complete the mission. You can complete the combat mission by purchasing the necessary ship and winning the required number of battles playing this ship before January 31, 2021.

 

[arquata2019_]

2 minuti fa, hopfolk ha scritto:

Me too m8. didn't mean to be nasty

XXX

Have a good BF w/e

hahahaha

never found a ship. (except on public test and from supercontainer)

[_Flyto_]

9 minutes ago, Verblonde said:

It wouldn't surprise me, especially after the same problem has arisen - multiple times - every year that they've done this.

 

I'm a little hazy on UK consumer law these days (I ran screaming for The Colonies about nine years ago now), but I vaguely recall something about promotions needing to be clearly understood by an average punter making a typical amount of effort to read whatever the blurb is; by that measure (especially the third year in a row), if I were a Trading Standards person, I might fancy my chances with WG's BF comms.

They're already on fairly shakey ground, AIUI, for advertising a new product (2020 BF containers) at 15% off from the beginning.

[Verblonde]

1 minute ago, _Flyto_ said:

They're already on fairly shakey ground, AIUI, for advertising a new product (2020 BF containers) at 15% off from the beginning.

If you mean in the premium shop, I would think they're okay there - it's a BOGO (no reduction marked on the single crates).

[HARBINGER_OF_SKULLS]

18 minutes ago, HaachamaShipping said:

We have this thread every year.

Multiple times. I doubt the efficiency of school education if there are that many people who spend money without having mastered the art of reading what they are buying... 

[Verblonde]

3 minutes ago, HARBINGER_OF_SKULLS said:

Multiple times. I doubt the efficiency of school education if there are that many people who spend money without having mastered the art of reading what they are buying... 

You're being unfair: when you open the offer page you get something like this:

 

That's cropped to include pretty much everything I can see without scrolling etc. Any seller with the slightest knowledge of human behaviour will know that a substantial chunk of readers will think that the 'bonus' part refers to the ship that the offer is talking about. Those of us who have been around for a while know this is not the case, but a newcomer won't, and - according to retail law - neither should they.

 

One (of many I can easily think of) fix would be to phrase the 'bonus' text to read something like 'for regular Atlanta (sold separately)'; the 'regular' bit differentiating the thing from the 'black' version, and the 'sold separately' to make it clearer for those who tend to glance read.

 

Whilst people generally don't scroll, WG could cover their posteriors by putting more detail (that marketers might view as unattractive) further down the page. What they have included is this:

 

Again, insufficient differentiation between black and regular Atlanta.

 

TL;DR it's the seller's responsibility to make sure this sort of thing is crystal clear to an average customer, not the responsibility of the customer to break out the magnifying glass.

[Panocek]

28 minutes ago, hopfolk said:

You should be sorry - and customers who have spent £100s with a game company shouldn't be mislead.

Call it what you like, but offering something completely useless to the buyer of an item AS AN ADVERTISED FEATURE but with one letter different is pure flim-flam.

I wish there was some way I could revenge myself on WG, like walking into their office and slapping their PR guy, but there isn't, so I'll just have to eat it.

But being mocked by "Oh so superior" cheesebreads like you really doesn't help y'know.

 

Welcome to russian capitalism comrade.

[Hades_warrior]

47 minutes ago, hopfolk said:

Then it's fraud.

No, its not a fraud. Its something else:

[Miscommunication_dept]

1 hour ago, ColonelPete said:

 

So Wargaming made it clearer on the news article but did not do so for the armory page.

At least this means they are aware of the problem.

 

Not everyone will spot the lack of a 'B' in the armory page.

It's not fraud, it just could very easily be made clearer in the armory as they did in the news article.

Puzzling why they do not do this....