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_Geronimmo_

Impossible to enter the game

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[XTR3M]
Weekend Tester
11 posts
3,424 battles

Endlessly "Waiting for authorization" in last hours.  Impossible to enter the game

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Players
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Tried 3 games in a row.
 

On the third I got kicked out constantly - tried to re-sign-in three time and gave up.

 

Waste of time 

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[XTR3M]
Weekend Tester
11 posts
3,424 battles

Yeap, the same issue here. Trying to enter the game in the last 2 hours but impossible 

I see that Flamu is in the game and streaming, but I can not enter....

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WG Staff
1,233 posts
751 battles
14 minutes ago, _Geronimmo_ said:

Endlessly "Waiting for authorization" in last hours.  Impossible to enter the game

Hi Captains, 

Some hiccups may occur after the release of a new update. Have you tried to run the game in safe mode, remove all the mods, and repair the client?

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[XTR3M]
Weekend Tester
11 posts
3,424 battles

Nope, that is not the issue. I tried in the normal and safe mode way but still "Waiting for authorization" 

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[XTR3M]
Weekend Tester
11 posts
3,424 battles
2 minutes ago, RoamingPixel said:

try repairing the client first. worked for me

What to repair? Just downloaded the patch. Client was update few days ago and the game worked yesterday. I can enter the tanks but can not enter the ships. It is not problem on my side

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Players
1 post

Every fraking time updates take so long, even when you predownload big updates. It takes like hours to download tens of MB.

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Players
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3 minutes ago, _Geronimmo_ said:

What to repair? Just downloaded the patch. Client was update few days ago and the game worked yesterday. I can enter the tanks but can not enter the ships. It is not problem on my side

yeah same story here. just that when the new update went live today the game didn't work. I had to repair the client then it worked fine.

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[DREAD]
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18 minutes ago, TheWarJaC said:

Hi Captains, 

Some hiccups may occur after the release of a new update. Have you tried to run the game in safe mode, remove all the mods, and repair the client?

Is that the official recommendation? Run the repair?

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[PUPSI]
Privateer
11,021 posts
15 minutes ago, _Geronimmo_ said:

and the game worked yesterday.

yesterday was before the update, today is after the update...

 

15 minutes ago, _Geronimmo_ said:

It is not problem on my side

there are 15k players online right now...

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[XTR3M]
Weekend Tester
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11 minutes ago, Klopirat said:

yesterday was before the update, today is after the update...

 

there are 15k players online right now...

I just did repair the client, checked the integrity twice and I still "Waiting for authorization" 

I am happy for those 15k players but I cannot enter the game with client repair, safe mode or what ever........................

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[XTR3M]
Weekend Tester
11 posts
3,424 battles
2 hours ago, TheWarJaC said:

Hi Captains, 

Some hiccups may occur after the release of a new update. Have you tried to run the game in safe mode, remove all the mods, and repair the client?

I still "Waiting for authorization" . All day. Seriously WG????????????

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WG Staff
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26 minutes ago, _Geronimmo_ said:

I still "Waiting for authorization" . All day. Seriously WG????????????

Sorry for your inconvenience Captain. In this case, it could be a problem related to your firewall, the antivirus you are using, or your connection. Could you please open a ticket with our Customer Support including also a WGcheck and a Pingplotter report?

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Beta Tester
1 post
3,962 battles

If it's happening to so many people it must be WG, not us.

 

Tried repair and playing without mods, still the same hang at "Waiting for Authorisation"

 

And now 6 hours later it works with no delay....

Edited by easy_meat99
Update
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Players
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Getting the same message - turned firewall off and repaired client but no success. have an open support ticket and will update with response from that when i get one

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[XTR3M]
Weekend Tester
11 posts
3,424 battles
2 hours ago, TheWarJaC said:

Sorry for your inconvenience Captain. In this case, it could be a problem related to your firewall, the antivirus you are using, or your connection. Could you please open a ticket with our Customer Support including also a WGcheck and a Pingplotter report?

Nope, it is not my anti virus or firewall (double checked). I made the ticket to customer support also sending WGcheck report.

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[A-TF]
[A-TF]
Beta Tester
497 posts
10,034 battles

WHAT ABOUT LAGS, FREEZE, DROP OF FPS AGAIN AND AGAIN AND AGAIN, SUCH A BAD JOB ISNT IT WG?

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[CS-N]
Beta Tester
74 posts
10,615 battles

The same here, repaired game, cleared mods, checked firewall/antivirus, no result. Still waiting for authorisation. WELL DONE, WG!

BTW is there any reason to update being loaded to /bin/2832630, while the repair tool loads it into /bin/2744482 ?

 

EDIT: after 2 more repairs Ive got some positive result - 32/64bit modes are still locked on authorisation, safe mode gets through

EDIT2: after it, I've found that after the update theres no res_mods folder in the main game directory (and my aslain creates it in /bin/2832630 subfolder). So I made a copy back to main directory and now all game modes work

 

IMO then ther could be two combined problems - one with the original game, corrected by 2-3 runs of repair and the second one with mods and the location of the res_mods folder

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[PV]
[PV]
Players
64 posts
10,750 battles

Oh you lucky bunch of captains! I cannot even update the new Paccident... "try again later"

 

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[XTR3M]
Weekend Tester
11 posts
3,424 battles

Still cannot enter the game. I even deleted and reinstalled the game. So do not tell me that I have to fix the client.

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WG Staff
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10 hours ago, _Geronimmo_ said:

Still cannot enter the game. I even deleted and reinstalled the game. So do not tell me that I have to fix the client.

Captain, 

If you haven't resolved your problem yet, could you please send me your Ticket ID through a private message so I could elevate it to our specialist? 

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