Clan Battles 0.9.6 - Clan Tag Bug

[YabbaCoe]

Captains,

 

Over the past days we received reports from some of you stating that you or clan members lost their clan affiliation temporarily and were therefore unable to see their clan page or take part in clan battles.

We are still investigating this issue and would like to ask you to report it in this thread, if you are affected by this issue.

Please let us know when it happened and any other details that might be helpful.

We would also like to ask you to send us a WGCheck report.

You can do so by submitting a bug report on our support page.

 

Thank you and good luck in battle!

[JoshWebb]

It happened to me and some of my clanmates on both days, we managed to get a div together but the ones with the bug could not ready up. I also temporarily could not upgrade the clan base despite my status as commander.

[novents]

Yes it happened to myself and a few clanmates this week. You start the game via wgc, when it loads you clan chat window and clan page are unavailable. Clanmates can still invite you in division via contact list. But you appear without clan tag. Also you yourself can’t create division for clan battles for example. Restarting the game can help by not always. Also sometimes the issue just goes away after you play a battle. 

 

But at least we got the reworked engine boost and reload booster consumable icons in last patch. So... you win some - you lose some I guess? 

[WOWSlasher]

I have problems when ever I enter the game but after 5-10min it reapers again. But its anoying speacial because clan mates cant invite me in division or clan battle.

[El2aZeR]

[Perdita_Olio]

I have had it one time, yesterday 16-07-2020, but after exiting the game and restart it, it was back again.

 

[MickaV34]

It happens to me when I'm in port, when I just connected. Last night, I had to restart the game to be able to participate in clan battles.

[Bald_Rookie]

It happened to me when i logged in yesterday and today.  And when i send a (ingame) message to my clan-mates, they can't see (in Clan-chat) that i'm online. And then after 5-10 min everything is ok.

[Yohane1]

Several clanmembers including me have been struck.
Usually restarting the game was resolving it. Either on first attempt or on later attempts.

Thing is that very often the chat isnt loaded in. So i assume there's and issue with loading in the chat and clan page to the users.

[matejkar]

Also happened to our clan yesterday, after we managed to even get 7 people to play clan battles, some of them reported that they are missing [CLAN] tabs, and it seemed to work only after a few restarts (some said 2 or 3, some said 7 restarts).

Due to that we were able to only play about 7-10 battles yesterday, so maybe for an hour, and not 4 hours that the clan battles were open.

I personally did not get the issue, but i would like the bug fixed to prevent further issues with not being able to play clan battles

 

 

[tentative_noob]

Several mates experienced it. Playing one or two coops did not solve the issue. Even those guys who had visible clan tag were loosing it in between clan blattles which coused inability to get into match. After 30 mins they got back to be in clan but anothers lost it...

 

[ItachiZero]

we have had several cases this season and then the ability to choose between beta or alpha team.

someone losing the tag including me for some time and during CBs.

it seemed to fix it self after a while but it is alittle wierd to deal with

"edit"adding more

our clan tag seems like to be bronze even when we got up to Gale

[WullfHunter]

I have experienced the issue, so have several clanmates, it happens when we open the game, it never happened to me later during a session. My personal experience has been that going into the clan tab (even if it said "Clan" instead of our tag) and let it load would fix it after a few minutes. For me restarting the game didn't work.

 

Edit: Interestingly I just realized that I didn't have the issue the two times I logged in today.

[mcboernester]

Couldnt join CB for the last 2 days because of it. System said "you have to be in a clan to join clan battles", was really nice. Compensation when? 

[Feclez]

Was happening to me last night, logged in and out of the game like 3 times and still was unable to rectify the issue. Same thing was happening to couple other clan members when they logged in.

 

I managed to rectify the issue by restarting the game session through the account management page. (have not had an issue since re starting the Session)

 

 

[Naval_Warlord]

I got the bug after last weeks update. and it was The Clan chat and clan wars that were gone not the clan tab that I am in. Had issues with it now and then. have been getting it more often after last weeks update. Where the clan chat is going away. from once every 3 months to once a month. :( 

Since the last update, the game has been more chubby then normal in my opinion.  When going in and out of the game with tab. something has changed to the game too much so it can't keep up with itself.

[Close_Quarters_Expert]

Our clan experienced this a lot. First, with one member on the first cb session; he kept losing then regaining his affiliation, and couldn't ready up. It cleared after he played a battle half an hour later. The next day, the same happened but with everybody else. Again, it was eventually cleared by playing a co-op battles and waiting half an hour. But we lost a lot of CB time working this out, so it was a little frustrating. 

 

This affects any member; even Commanders, and there's no correlation between clan tags disappearing and clan allegiance disappearing. We had members without a tag but in the clan, and vice versa. It would happen completly randomly and frequently. For example, almost like a loose wire kept 'plugging' the member in and out.

 

I would also be interested to know if any compensation might be possible? If not just for the time lost.

 

Edit: Restarting the client or even the PC would not clear this, and playing co-op wasn't guaranteed to. However, it did seem to fix more frequently immediately following a co-op matc.

[taureau29]

 

Il y a 2 jours je me suis connecté pour jouer avec un ami il m'a dit que je n'étais pas connecté que 

et mon clan n'apparaît pas  

[Stanton_Warrior]

Hi yes, multiple in our clan last night 4+

[Helloweener]

Happend to me too.
On Wednesday I logged into the 3 times and the clan chat was not there and I could not join or choose clan battles.
Someone said I should start via the Mod Station and it worked.

On Thursday I started several times via Mod Station and it was not working. No clan chat, no clan battles.

I don't think that this is the solution because the steam client starts anyway, if I start via Steam, Mod Station or the WorldofWarships64.exe. 
I used than the function of Steam to repair the files. ! files was repaired and the game started with the chat and the clan battles to choose.

Today it started without issues. But I am not sure if thes repair was the solution or it was just by accident fine.   

[josryg]

we are a few who have had to problem in the clan. usually one restart of the game fixed it. but we have seen at least 2 cases where several game restart would't do it. Restarting the computer worked for some yesterday. 

[Cybercase]

It's happend at me  ,  i don't see  clan chat. Open  the clan  tab and after  few minutes  the clan chat appear. But no body in,  i  check on mine friend list  and see  6  clan mate on, i  ask  if they see  clan chat , and they said no.

So i  ask  to  check  clan tab, and after they appears  on  clan  chat.

If  you log off  and restart  the game need to do  again open  clan tab and after wfew minutes  you  wil see  clan chat..

 

 

 

[wonz_]

[DasTongle]

I had that issue yesterday. Clan Leader had the Issue and 5 Members faced same Issue. Not to fun to be honest. 

[Asmr_Ingma777]

Yes multiple people in my clan had the issue including me. For some reason it affected all our recruiters (and also other members) and getting demoted to regular clan member fixed it for 2 of us.