Jump to content
Flandre Bug Read more... ×
  • 0
Sign in to follow this  
Arkeu26

The game does not start

3 comments in this topic

Question

Players
4 posts

I tried to get help in french forum, but no one has succeeded yet. (i am french)

 

When i launch the game, this message appears : "Critical error. Error launching the game. Application cannot continue. For more details, see the log file." (see the screen below)

I'm on a mac, with the right version of the launcher.

 

Has anyone ever had the same problem ? If so, how can it be resolved ?

Capture d’écran 2020-04-19 à 08.32.22.png

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 1
WG Staff
2,052 posts
893 battles
Alle 20/4/2020 alle 09:34, Arkeu26 ha scritto:

I tried to get help in french forum, but no one has succeeded yet. (i am french)

 

When i launch the game, this message appears : "Critical error. Error launching the game. Application cannot continue. For more details, see the log file." (see the screen below)

I'm on a mac, with the right version of the launcher.

 

Has anyone ever had the same problem ? If so, how can it be resolved ?

Capture d’écran 2020-04-19 à 08.32.22.png

Hi Arkeu26, 

 

Sorry for the inconvenience. Try to check if your Mac meets the requirements for running the game here. Also remember that, at the moment,  we still don't support macOs Catalina, so if you have Catalina installed, it could be the reason why you are experiencing the error.  

 

If you don't have Catalina installed I would still suggest you to try to re-install the game, here you can also find a quick guide about it https://eu.wargaming.net/support/en/products/wows/article/10631/

If this doesn't work try to open a ticket with our Customer Support 😊

 

TheWarJaC

Share this post


Link to post
Share on other sites
Sign in to follow this  

×