WGC: Log in to Experience It All

[Sehales]

10 hours ago, Zentry said:

Fix the games first!!!

The team developing the WGC is not working on the game, so it actually helps with the WoWs devs being able to focus on their game and not having to deal with the launcher stuff.

 

16 hours ago, Egoleter said:

We could make a bet:

If I retrieve the old post of mine (already done), and you are unable to provide the missing answers, what will you offer?

My offer is to give the WGC a try if you can provide them. Otherwise I will stay true to my word of two years ago.

Acceptable?

I am not making any bets with you, but I can provide you with the information I can share.

Whether you wish to use the WGC or not is up to you.

 

16 hours ago, Egoleter said:

 

That's not even remotly the same. That's just hiding the WGC that you wouldn't see while you play anyway. Minimized to tray still means 100 % active.

Not addressed in this reply but part of my post and the quote you used: A social media free version or one with disabled browser.

 

Is that a total number, or just those who switched and were active back then while and still active now?

If it is a total number that it would mean that still 10 % of your players don't like the WGC. Considering your millions of active accounts, that's hundreds of thousends of players. By no means a small number.

Total number on all regions. Your statement is in no way backed up by any facts, but rather a wild guess. While it will certainly apply to some players, a good share, likely the majority, simply didn't even see the news about the WGC, does not read news and does not care what launcher is updating their game as long as it works. Not everything is as black and white.

 

16 hours ago, Egoleter said:

How lightweight? I mean... that's pretty much what all publishers say about their launchers. Do you know how many publishers want you to install their own game center by now and have it running all the time? This totals up to quite a lot of porcessing and memory usuage. Which means quite a lot of wasted energy. In the days of "the great Greta" one might want to look for solutions that use even less energy.

I am not sure how to answer that. Out of personal experience, I am not having any issues where it affects the performance negatively and the updates are signifanctly faster at the same time, compared to the old launcher.

You can also enable the feature that closes the launcher upon closing the window instead of minimizing it into tray.

 

16 hours ago, Egoleter said:

A game center without social media functions, without a browser, and without all the other stuff not entirely necessary to keep the games you installed up to date, would be even less lightweight. Even if it is only an option you need to activate, by that handing the choice to the user. You don't need an advertisment platform on every PC your game runs on.

While it might be nice to have, we would just have the same situation again, having to work on different versions of a software that essentially does the same and is not planned.

 

Quote

From a users perspective:

• What are those supposedly usefull features, if I do not plan on letting the launcher or any associated service run in the background?

The WGC is more efficient than the old launcher, is faster with updates and offers other features like notifications on server issues, persistent login, multiple accounts supported, multiple instances supported, several features to easily create things like the WGCheck report and many more (also to come).

 

Quote

• Why does every single publisher believe that their players want a dedicated "game center" just for their games, even if those players only run a single game?

First and foremost, maintaining one platform is coming with benefits in every single aspect, whether it be features, plain speed or security. If one global and dedicated team can focus on something instead of each team doing their own thing. It is simply helping all those teams focus on what they should be doing instead.

It is not my field of expertise, so I cannot go into details, but raw numbers speak for themselves (at least from my own experience with using it).

 

Quote

• Why do you feel it is necessary to clutter up our data storage with your bits and bytes for software we do not want or need?

You do not want or need it and that is fine, but don't generalize so much. There are easily as many players who dislike it as players who have no issue with the WGC and like it better. We deem it necessary to transition and you can either support it or not.

 

Quote

• Does the department behind this decision read the feedback you recieved in regards to the launcher?

Yes and they already added improvements and features based on user feedback.

 

Quote

• What ports are used?

The default is 6881, for incoming connections, but you can change it to your liking in the settings. The upload feature can also be turned off completely.

 

Quote

• Can the installation directory be changed?

Yes, dl here: http://redirect.wargaming.net/WGC/Wargaming_Game_Center_Install_EU.exe

 

Quote

• Is a service running once I install the WGC?
  • If Yes: What does that service do?
  • If Yes: Will I have to close the service manually after each launch of the WGC?

If you disable auto-start and background updates, there is no service running. I also dislike having anything running I do not need and it works fine for me.

 

Quote

• What data is the WGC transfering exactly and how is it anonymized?

Everything goes in accordance with GDPR. Both legacy launcher and Wargaming.net Game Center can ONLY anonymously gather your basic system specs. These specs cannot be associated with you, and we don't need it. What we need is the stats on our playerbase PC configs, so we can provide better QA, support and technical evolution of our games.

 

Quote

• When will a function to actually close the WGC instead of minimizing it to the tray be implemented? (Users are used to the "X" in the upper right corner means a program stops running. Almost every other software does that. Why does the WGC has to be an exception?)

This feature was already added, so if you click on X, it closes completely. There is an option in the settings to toggle it.

 

Quote

• Is the ability for an automatic closing of the WGC after the update process is finished planned?

Not for now.

 

Quote

• What browser is used in the WGC web application?
  • How often are security features / updates, provided by the creator, implemented into that browser?

I am not 100% sure if it is cef, but I believe so. Feel free to check the files yourself. I cannot comment on such technical details or security related details, nor do I have any information on it on hand.

[Dracadon]

will this change now also finally enable 64-bit for all the clients?
Many of the people experiencing crashes during play, and when exiting the client are most likely still running the 32-bit

 

The players in our clan had this (old launcher & WGC alike).. they had to manually set it to 64-bit in WGC..

old launcher you have to make a shortcut to the right EXE yourself as it does not have an option for it

 

 

Ps. why is the 32-bit client still an option anyway, you discontinued support... right?

[Sehales]

1 hour ago, Dracadon said:

will this change now also finally enable 64-bit for all the clients?
Many of the people experiencing crashes during play, and when exiting the client are most likely still running the 32-bit

 

The players in our clan had this (old launcher & WGC alike).. they had to manually set it to 64-bit in WGC..

old launcher you have to make a shortcut to the right EXE yourself as it does not have an option for it

 

 

Ps. why is the 32-bit client still an option anyway, you discontinued support... right?

We discontinued support for a 32Bit OS, not for 32Bit programs. There is a technical difference. 32Bit has a smaller footprint and needs less RAM, but can also only address a smaller amount of RAM, so for 64Bit systems with certain hardware, it makes sense to run the 32Bit client.

Are you using one of the newer Ryzen CPUs and got more than 8GB RAM? In that case, please update your BIOS. That will likely result in the 64Bit client being launched by default.

[Dracadon]

I was just having crashes and found out if was due to memory trying to over 4gb with the 32-bit client
Since I made the shortcut to the 64-bit and am fine

It just feels like many people have this same issue but don't know the solution.
To me it would make sense to set the 64-bit as default and only if it finds the system incompatible, then prompt the user and let them set it to 32-bit

[Admiral_H_Nelson]

I am not a "Gamer". WoWS is the only game that I have ever played, and I only started to play it due to a lifelong love of naval history. I'm not interested in a Game Center for other games by WG (or any other publisher for that matter).

 

By itself, WG's' attitude regarding WGC, which I feel to be  "You are merely the players and will do as we say"  is merely annoying. It is not entirely unexpected of a business that has a monopoly.

 

The reason that I magnify the decision to force WGC on me from "annoying" to "infuriating" is that I used to "Cut wargaming some slack" but they have now used up all that slack by such things as:
- Carrier rework fiasco
- Puerto Rico fiasco
- Naval Research Center (or whatefer their damn pet project is called)
- Decision to move the grind for legendary modules to this Center.Effectively a casual player such as myself will NEVER get them now.

- The individual "flavours" of the only three nations that I want to play (UK, Germany,France) are mostly the flavours that are least appealing to me personally

WoWS at this point is an addiction which has a small but detrimental effect on my life. Like all addictions it is difficult to manage without help, but I am making some headway thank goodness.

[charga600]

I can't use the WGC because it's blocked on my university connection. This might apply for the entire eduroam network but I haven't tested that. Either way I can't use the WGC launcher, so if you make the switch I'll just have to quit WOWS, just like I was forced to quit WOT. If Steam WOWS wasn't such a ballache to use with a WG account that might be an option, but as far as I can see WG wants to make that as hard as possible, if not impossible, to do. So I guess adios and adieu to WOWS from may 20th...

[ppraet]

When force-converted from legacy launcher to WGC in May, will it be a complete uninstall, then re-download process? If so, are the game settings, key bindings etc. retained or do we have to make sure to save them/back up the preferences.xml etc.?

[TheWarJaC]

7 ore fa, ppraet ha scritto:

When force-converted from legacy launcher to WGC in May, will it be a complete uninstall, then re-download process? If so, are the game settings, key bindings etc. retained or do we have to make sure to save them/back up the preferences.xml etc.?

Hi Ppraet, 

No, you are not going to need to uninstall or to download the game again, you will be automatically switched to the WGC once you have installed it. All your preferences should be preserved.

 

TheWarJaC

[gmomkey]

8 hours ago, TheWarJaC said:

Hi Ppraet, 

No, you are not going to need to uninstall or to download the game again, you will be automatically switched to the WGC once you have installed it. All your preferences should be preserved.

 

TheWarJaC

so  when the change comes my NA Account will automatically join my EU WGC ? I have added the NA Account to my EU WGC but can't log in to NA through the WGC . in the past the only way to have the NA and EU client was to have one renamed . ie.. my NA WoWs is in a folder :- NA Games and named NAWoWs .and on a different drive, so it wouldn't clash with my EU Account  ( it used to , yes I have been playing that long ) . do I have to reinstall my NA Client on to  My EU WGC . .

I am rather confused .   

[TheWarJaC]

Alle 27/3/2020 alle 16:33, gmomkey ha scritto:

so  when the change comes my NA Account will automatically join my EU WGC ? I have added the NA Account to my EU WGC but can't log in to NA through the WGC . in the past the only way to have the NA and EU client was to have one renamed . ie.. my NA WoWs is in a folder :- NA Games and named NAWoWs .and on a different drive, so it wouldn't clash with my EU Account  ( it used to , yes I have been playing that long ) . do I have to reinstall my NA Client on to  My EU WGC . .

I am rather confused .   

Hi gmomkey,

Don't worry is rather simple. All you have to do is to download and install the WGC: then, trough it, you can access all of your regional accounts.

As I previously posted on this topic, you just need to push "Add Account", And then choose the different regions of your choice when you log in.

Have a nice weekend (but stay safe!) Captains 😊

 

TheWarJaC

[gmomkey]

1 hour ago, TheWarJaC said:

Hi gmomkey,

Don't worry is rather simple. All you have to do is to download and install the WGC: then, trough it, you can access all of your regional accounts.

As I previously posted in this topic, you just need to push "Add Account"

And then choose the different region of your choice when you log in

 

Have a nice weekend (but stay safe!) Captains 😊

 

TheWarJaC

I have been using the WGC since the CV TST . so I need to add my NA Account to My EU WGC. but even though I have all ready done these steps I still do not have assess to my NA WoWs from the WGC . 

 

even though I have selected the NA Account the WGC shows only my EU account and the PTS and the TST( subs,  Previously CV testing ) 

but as you can see the account is there . . just not the game on the NA Server  ?????????? I am so confused  

[gabberworld]

WGC freeze constantly, is it really good idea release that before it fully working correctly?

[TheWarJaC]

Alle 28/3/2020 alle 04:30, gabberworld ha scritto:

WGC freeze constantly, is it really good idea release that before it fully working correctly?

Hi gabberworld, 

The WGC is actually fully optimized if you are experiencing constant freezing that could be related to other factors: such as bugs or internet connection. 

If you keep experiencing those problems I suggest you open a ticket with the Customer Support including a WGcheck.

 

Also remember that, due to the current delicate situation, our servers are under a lot of stress 😊.

Alle 27/3/2020 alle 19:04, gmomkey ha scritto:

I have been using the WGC since the CV TST . so I need to add my NA Account to My EU WGC. but even though I have all ready done these steps I still do not have assess to my NA WoWs from the WGC . 

 

even though I have selected the NA Account the WGC shows only my EU account and the PTS and the TST( subs,  Previously CV testing ) 

but as you can see the account is there . . just not the game on the NA Server  ?????????? I am so confused  

Hi, don't worry, we are to help you.

The only thing you should do now is to download the NA version of the game, once you do it, it will automatically connect to your WGC. Sorry if I previously omitted this information.

 

TheWarJaC

[gabberworld]

1 hour ago, TheWarJaC said:

Hi gabberworld, 

The WGC is actually fully optimized if you are experiencing constant freezing that could be related to other factors: such as bugs or internet connection. 

If you keep experiencing those problems I suggest you open a ticket with the Customer Support including a WGcheck.

 

TheWarJaC

 

dosent really matter for me, i use that only for PTS. i play regular game from steam

[Afghanicus]

WG, tell us again why are you forcing something that doesn't even work properly despite nobody ever asking for it???

 

Most recent situation.. I installed the PTS update today but I cannot finish the installation. Or at least that's what the wonderful WGC tells me reporting errors all over the place.

 

 

 

Then I tried starting the game from the application itself by double clicking on the .exe file and guess what... I entered the game with no issue. 

 

That's something you plan to remove for all players. For reasons only know to you. What is it? WGC can show ads and promotions for ships being sold for doubloons? Can show news on ship discounts and loot box bundles? Is that the reason why you're pushing something up our throats???

 

Seems like you're intentionally shooting yourself in the knee. Constantly. The issues that players complain about are left aside while you focus on things nobody ever asked for. That's how you come up with the NTC/RB, that's how the PR fiasco happened and that's how the future of WOWs looks like.

 

I wished I was wrong but you're confirming this every single time.

[gmomkey]

On 3/30/2020 at 12:04 PM, TheWarJaC said:

Also remember that, due to the current delicate situation, our servers are under a lot of stress 😊.

Hi, don't worry, we are to help you.

The only thing you should do now is to download the NA version of the game, once you do it, it will automatically connect to your WGC. Sorry if I previously omitted this information.

 

TheWarJaC

Awesome . thank you . total success . all in one WGC .    

as for the the current Global situation . I hope you are all ok Please take good care every one .

Keep Calm

Stay Safe

and 

Game On  

[TheWarJaC]

6 ore fa, gmomkey ha scritto:

Awesome . thank you . total success . all in one WGC .    

as for the the current Global situation . I hope you are all ok Please take good care every one .

Keep Calm

Stay Safe

and 

Game On  

Hi Gmomkey, 

I am really glad I could help you. 

 

Stay safe 😉,

 

TheWarJac

[DarkPhariah]

fair enough :) really ..

 

I did not comprehend that you also have other launchers to support like tanks and so on .. I can see that one launcher is prob better anyway .. now ..

 

lol

 

Also thx for the new MOD-center .. its nice ..

 

I still have a ton of bugs to report .. but it seems you have fixed the famous rudder bug which drove me insane ..

 

THANKS WG from all your users :) :)

 

Cheers!

[Belmassa]

Hi @TheWarJaC

 

When I try to install WoW using the WGC I encounter error 2023 as soon as the download starts. Could you kindly let me know what that error means?

 

Note: I'm using the WGC on Linux via Steam's Proton so I don't expect much help from support but if I know what the error means I can maybe find how to solve it myself.

[TheWarJaC]

18 minuti fa, Belmassa ha scritto:

Hi @TheWarJaC

 

When I try to install WoW using the WGC I encounter error 2023 as soon as the download starts. Could you kindly let me know what that error means?

 

Note: I'm using the WGC on Linux via Steam's Proton so I don't expect much help from support but if I know what the error means I can maybe find how to solve it myself.

Hi Belmassa,

So the "Error 2023" refers to a generic installation issue that makes the game unable to be installed. It is most likely due to the fact that we don't support Linux.

 

TheWarJaC

[Belmassa]

1 minute ago, TheWarJaC said:

Hi Belmassa,

So the "Error 2023" refers to a generic installation issue that makes the game unable to be installed. It is most likely due to the fact that we don't support Linux.

 

TheWarJaC

Damn, well tough luck.

Thanks for looking into it. Much appreciated.

[TheWarJaC]

Proprio ora, Belmassa ha scritto:

Damn, well tough luck.

Thanks for looking into it. Much appreciated.

It's nothing, I am sorry that I cannot help you further. 

 

Stay safe Captain!

 

TheWarJaC

[oberjaeger]

On 4/9/2020 at 2:26 PM, Belmassa said:

Damn, well tough luck.

Thanks for looking into it. Much appreciated.

I guess you couldn't solve the problem, did you?

 

greetings