Chat Ban Word Search Criteria

[Natbasher]

Herrow chaps o7 

 

I have a couple of clan mates that are constantly being chat banned for ever increasing periods (a not uncommon post topic on this forum)

 

Like many others they have appealed to WG to explore why they have been given bans and left incredulous as when Sehales for example will message back after an investigation and reveal that they have chat history showing multiple violations and that the chat ban is justified. 
 

However.........

 

Does this chat history word search differentiate between words said in ‘division chat’ and ‘general’ chat to other players?

 

I have guys that swear that have deliberately made a point of not saying anything negative to random players in game BUT its pretty common place when in a division that we call eachother pretty much every name, every variation of t**t, C**T and w***er  and expletive under the sun! 😂

 

That’s just how we crusty old farts talk over comms and most of my clan mates have known eachother for over 4-5 years through wows and met up in RL but for those players that don’t have/can’t use voice comms they HAVE to use the division channel when in game to respond in kind.

 

I just wondered what criteria WG use or even if they make exceptions given that division chat is usually just friends talking to friends so any text that appeared ‘toxic’ in a history search would quite often be then taken by WG completely out of context from how it was intended and indeed taken 

 

 

Just a quick thought out of curiosity!
 

 👍🏼 

 

 

 

[ColonelPete]

There is no word search.

[Natbasher]

Huh......

 

Then why does WG usually reply with to appeal messages with comments such as ‘we have reviewed your chat history and found multiple uses of the words ‘ X, Y, Z’ etc etc?

 

Have I got the wrong end of the stick somewhere along the line? lol 😂 

 

Wouldn’t be the first time I’ll be honest!

[ColonelPete]

5 minutes ago, Natbasher_ said:

Huh......

 

Then why does WG usually reply with to appeal messages with comments such as ‘we have reviewed your chat history and found multiple uses of the words ‘ X, Y, Z’ etc etc?

 

Have I got the wrong end of the stick somewhere along the line? lol 😂 

 

Wouldn’t be the first time I’ll be honest!

Because they read the transcripts of the chats that were flagged by other players.

Context is king.

Sheep is a normal word, Calling someone sheep can be seen as an insult. Without reading the chat, you do not know the difference.

 

2 minutes ago, Natbasher_ said:

I’ll post an example of what I was talking about in case a poor choice of words is what’s tripping me up 😂

 

That one even needs to ask for proof after behaving like that in chat...

[IlljustcallhimDave]

Do they know when it is said in all chat vs div chat?

 

I know that swearing isn't tolerated in any chat but when it is between people that know each other in private (ie div chat) then surely if someone gets reported for misbehaviour in chat and the only people than can see are div mates then it shouldn't apply

[GarrusBrutus]

Wows players be like:

 

At this point they can chatban me permanently for all I care. The players around me are double digit IQ players anyway so not even worth trying to communicate with them. 

 

[ColonelPete]

40 minutes ago, IlljustcallhimDave said:

Do they know when it is said in all chat vs div chat?

 

I know that swearing isn't tolerated in any chat but when it is between people that know each other in private (ie div chat) then surely if someone gets reported for misbehaviour in chat and the only people than can see are div mates then it shouldn't apply

Then you should not get reported...

[Cyclops_]

I keep this for when I get a chat ban 

 

 

[Jethro_Grey]

Criteria used by WG: Type in chat.

[T0L0S]

Dunno about in game, but I got a warning on the forums the other day for saying the word ' B*tt ', yes i'm censoring it as I don't want another warning lol. 

[Nechrom]

Simple answer is that the actual ban is not based on any word search, it is based on reports and whether or not you wrote anything in chat that battle.

During an appeal they may search all chat channels, but that doesn't really matter at that point since the bans are intentionally left to a soft report system where they don't ban you for isolated incidents, but for a certain concentration of reports during a limited time frame.

 

Personally I kind of like the system. It's easy to report people, but the individual reports also don't hold much power. It makes it so there's no chat filter to abuse or circumvent and it's a soft system that you can tune to get as few false positives as possible.

[Floofz]

I got chatbanned a few days ago. I know for certain I didnt say or do anything bad. I think people just report you because you play an OP ship or they get devstruck or killed by you and they get angry.

[ColonelPete]

14 minutes ago, Floofz said:

I got chatbanned a few days ago. I know for certain I didnt say or do anything bad. I think people just report you because you play an OP ship or they get devstruck or killed by you and they get angry.

It does not matter if you think it was not bad. Multiple people were of an opposite opinion and reported you.

[_Conan_Librarian_]

Dont worry, i got chat banned to 24.01,  got pissed and switched off chat, my ban passed and tday after log in i get message i got chat banned to 10.02. I got banned in time when my chat was disabled, what can i say,  honestly i laugh at your chat bans :) wg. You can perma ban my chat, i wont use it anyway. 

[Sargento_YO]

Oh, come on, for F*** F**** F**** Sake!! Sailors aren't mean to talk politely!!! *******   ****** ** *** ******!!!!!

 

 

3000 words of variations of "F***" it's being a VERY polite sailor!!!

[Floofz]

12 minutes ago, ColonelPete said:

It does not matter if you think it was not bad. Multiple people were of an opposite opinion and reported you.

 

Can you simply not learn when to be quiet? I explained to you why people report you. I didnt say anything bad, at all. Not even remotely bad.

[anonym_OQ8SFxmDxroh]

I am chat banned non stop lol. Now oficially until the end of the March. If you rebuke your team members for bad gameplay, bad positioning, cowardice, camping etc. they are so sensitive and they "report" right away. They don't accept any criticism, so they will never learn. I dont care, as far as I am concerned they can chat ban me forever. Chat is useless anway.

[anonym_OQ8SFxmDxroh]

WG chat ban reminds me of Reddit, if you write something that is not "popular opinion" you get "negative points" and in time you can't post anything. I guess Einstein would be banned very quickly on Reddit if he wrote about Theory of Relativity in his time, forum "wizards" would "explain" to him that he's not right and they are lol. Free speech is becoming a myth, even in Western civilization.    

[YaTomash]

59 minutes ago, Floofz said:

 

Can you simply not learn when to be quiet? I explained to you why people report you. I didnt say anything bad, at all. Not even remotely bad.

for some time I have been constantly reported - one penalty ends, another begins, penalties are imposed one on another - replay doesn't help - support just doesn't care - they invented a way of "making it easier" for players

meanwhile, the German company, which also has an MMORPG game, was able to come up with a way to lack reports and effective removal of toxic players - the whole machine is responsible - any curse, even in a camouflaged form, is penalized - after exceeding a certain level you are cut off from the chat - players do not have reporting chat options ... if you commit 3 chat offenses within 3 months - you have 3 days rest, then you have 3 months in weak suspension - if you commit one offense during this period - you have a week without playing ...

Can be ?? can be ...

here such a thing is "supposedly impossible" which perfectly shows the level of teaching computer science from the east - and support simply has these matters completely in the nose
screenshots, movies - it doesn't help ... especially when you're from one of the least liked countries ...

[YaTomash]

17 minutes ago, Lepi_Mija said:

WG chat ban reminds me of Reddit, if you write something that is not "popular opinion" you get "negative points" and in time you can't post anything. I guess Einstein would be banned very quickly on Reddit if he wrote about Theory of Relativity in his time, forum "wizards" would "explain" to him that he's not right and they are lol. Free speech is becoming a myth, even in Western civilization.    

yes, same ...
I wrote - a situation supported by photos and charts, which revealed how much WG combines in MatchMaking and RNG - I was banned - in a very short time I got over 3,000 minuses ... which ended with deleting the account ...
it also shows the nature of some players and their fanaticism - telling the pure truth about the company (the last example from PR shows it perfectly), then how some players are treated, who if there is anything they do for the game, instead of listening to them it is completely lame - and in the meantime fanatics can report statements in such a way that my main account was banned for 3 months ... for "statements deviating from the subject and offensive manner of expression" - only that no curse was given, the way WG business was perfectly shown
only the fanatics didn't like it - because the truth, especially the naked one, hurts the most

[ColonelPete]

6 hours ago, Floofz said:

 

Can you simply not learn when to be quiet? I explained to you why people report you. I didnt say anything bad, at all. Not even remotely bad.

Your explaination are guesses. And I told you it does not matter what you think. Feel free to ask Sehales 

[pra3y]

10 hours ago, ColonelPete said:

Because they read the transcripts of the chats that were flagged by other players.

Context is king.

Sheep is a normal word, Calling someone sheep can be seen as an insult. Without reading the chat, you do not know the difference.

 

That one even needs to ask for proof after behaving like that in chat...

It could be the case where all the vulgarities etc were in division chat, but someone not happy with one of the div player reports them for chat abuse (even though there is no abusive language used in team or general chat). Then when WG goes through the chat logs and see all the vulgarities in div chat, they chatban the said div player.

 

Which i think is what OP is trying to convey, does using vulgarities in div chat, without directing it to other players in the game, constitute towards a chat ban.

[LowSpeedHighDrag]

Few things I would like to impart with you fellow WOWS players.

 

WG have implemented an automated Chat ban system for the lower threat levels. 

The lowest being the arbitrary number (WG have never divulged the report count to the public) of reports one receives from random players from within the game (or immediately after battle). 

For example: Player A says "You're a potato", X amount of reports are made by either side of the groups (from within the game).  Which results in 24 hour Chat ban. Automatically, and instantly.

This example/process I can verify personally.  As I have been on the receiving end of it.  After discussing it with their 'ticket team', I have come to this conclusion, and now sharing the experience with you all.

 

Following this, there are more escalated tiers one would move up the threat matrix.   

If the report is done via another player by their own ticket submissions.  The receiving ("guilty" party) player, would get a 7 day Chat ban, and so on and so forth.

The actual "keywords" list isn't known to us all, but we can guess as to which words in the English language is found to be offensive.  

We have to understand that, for a salty sailor amongst us (or former service members, to long time friends, etc) we have an elevated "non politically correct" choice words that we find to in common verbiage.  However, for others it may not be acceptable.  This is perfectly fine, and rightfully so as well.

 

Bottom line. 

There is no use for any words with profane nature.  You can substitute them for something else.  As someone on this thread have already suggested.

I myself, have restrained myself from typing out anything that could be seen as being directly insulting to the player in any shape or form.  Even when one thinks that person deserved it.  Why? It's just not worth the 24 hour penalty when you could be using the chat system for better use with it.  An actual ingame communication that is worth reading/typing in battle.  Or a joke or two.

 

 

 

[Yosha_AtaIante]

Vor 8 Stunden, Floofz sagte:

 

Can you simply not learn when to be quiet? I explained to you why people report you. I didnt say anything bad, at all. Not even remotely bad.

You could always open a thread and complain about it and wait for WG to tell you that you actually said things that better not be shown here :D

 

 

[Sir_Grzegorz]

With chat discussions is always hard to determine where you said something bad.

 

Dirty talking to team mates is still "verbal abuse of other players" thus an offence. I can understand that many people is doing it but I would be not surprised if they do not really check the chat transcript, just take a look and ban if filter shows quite a few dashes, no context investigation.

 

All the people that are claiming they did not said anything bad. Your opinion about your words is the least important.

 

I am still waiting for my first chat ban, that will probably happen at some point and I did called players bots in indirect manner.