[-MM] _Dunc_ Weekend Tester 350 posts 11,822 battles Report post #1 Posted December 28, 2019 So, the server can't cope with 32k people online.... but £200 for a Puerto Rico I assume then that all the cash is still going to SerB's moonbase/rocket house plan? We're approaching Fallout 76 levels of customer service here WG.... 3 1 Share this post Link to post Share on other sites
pra3y Players 3,021 posts 11,390 battles Report post #2 Posted December 28, 2019 Calm your tits, its only a server overload. When hackers start stealing your ships in port and sell them off then we can start discussing whether or not this game is like Fallout 76. Jeez kids these days overreact too much. 2 Share this post Link to post Share on other sites
[WG] Crysantos WG Staff 3,754 posts 17,659 battles Report post #3 Posted December 28, 2019 Hey there, If you run into this issue, please let us know and send us a quick customer support ticket. I'll check with our server guys, but since there aren't many reports about this it was probably just a short spike. Greetings, Crysantos 1 Share this post Link to post Share on other sites
[CMWR] Lootboxer Players 3,817 posts 21,306 battles Report post #4 Posted December 28, 2019 45 minutes ago, Crysantos said: Hey there, If you run into this issue, please let us know and send us a quick customer support ticket. I'll check with our server guys, but since there aren't many reports about this it was probably just a short spike. Greetings, Crysantos I had it a couple of times yesterday and today once. Share this post Link to post Share on other sites
[SM0KE] Verblonde Players 9,787 posts 20,664 battles Report post #5 Posted December 28, 2019 Once so far today, and at least one prior (but I can't remember when reliably). Share this post Link to post Share on other sites
[SM0KE] Verblonde Players 9,787 posts 20,664 battles Report post #6 Posted December 28, 2019 Again, just now. Share this post Link to post Share on other sites
[EUR] lossi_2018 Players 3,122 posts Report post #7 Posted December 28, 2019 1 minute ago, Verblonde said: Again, just now. That is true, it peaks probably when numbers grow, playing very late is an (not very healthy) option though. Share this post Link to post Share on other sites
[WG] Crysantos WG Staff 3,754 posts 17,659 battles Report post #8 Posted December 28, 2019 Thanks for the reports guys, our server guys are checking it In what battle types did you get this notification? Ranked, Coop or Randoms? Share this post Link to post Share on other sites
[-MM] _Dunc_ Weekend Tester 350 posts 11,822 battles Report post #9 Posted December 28, 2019 Randoms Share this post Link to post Share on other sites
[TNDF] KratosTheUnforgiving Players 1,010 posts Report post #10 Posted December 28, 2019 @Crysantos I disagree, a production server(s) should be able to handle the workload that is thrown at it, your spreadshite experts can see yearly trends and should take this in to account. A spike should never take down a service, this is just poor resource management and WG skimping on the severs. Funny how services that generate money like the armoury or premium, never seem to go offline, secondary more reliable servers ? Whats more, having us report server issues, WTF, you telling me the bots of your network and server teams don't do active management and can see in real time when an issue occurs, Jesus.H although not surprised, I do this for one of the UK's major banks and would be sacked on the spot for this incompetence ! 2 Share this post Link to post Share on other sites
[BEWBS] Magecraft [BEWBS] Beta Tester 135 posts 11,396 battles Report post #11 Posted December 28, 2019 Had a number yesterday and just had one today happened in both randoms and co-op. Share this post Link to post Share on other sites
[WG] Crysantos WG Staff 3,754 posts 17,659 battles Report post #12 Posted December 28, 2019 1 minute ago, Mr_Wolfclaw said: @Crysantos I disagree, a production server(s) should be able to handle the workload that is thrown at it, your spreadshite experts can see yearly trends and should take this in to account. A spike should never take down a service, this is just poor resource management and WG skimping on the severs. Funny how services that generate money like the armoury or premium, never seem to go offline, secondary more reliable servers ? Whats more, having us report server issues, WTF, you telling me the bots of your network and server teams don't do active management and can see in real time when an issue occurs, Jesus.H although not surprised, I do this for one of the UK's major banks and would be sacked on the spot for this incompetence ! First of all - I'm not a server technician and yes, we do have a lot of systems in place. Most of the time this works very well, right now some of you are reporting some issues and I'm passing them along so this can get remedied asap. Have a nice weekend, Crysantos Share this post Link to post Share on other sites
[BEWBS] Magecraft [BEWBS] Beta Tester 135 posts 11,396 battles Report post #13 Posted December 28, 2019 Not sure if it is clarified, it has always been while I have been waiting in the queue for a game and got kicked back to port with the server overload message. As a Brit is it most distressing for anything untoward to be happening with a queue :) Share this post Link to post Share on other sites
[FURMO] A_useless_noob Players 98 posts 9,685 battles Report post #14 Posted December 28, 2019 yesterday was try again later, Today have been dropped from server multiple times. Once whilst in battle, happily shooting up queen lizze. How are we supposed to do the directives, if we can't stay in battle long enough. How are we supposed to contact support, when that went unavailable. Share this post Link to post Share on other sites
[NSVE] iFax [NSVE] Players 535 posts 20,299 battles Report post #15 Posted December 28, 2019 Happened twice today, once for random and the other for ranked. Share this post Link to post Share on other sites
[FBC] Logan_MountStuart Players 416 posts 10,715 battles Report post #16 Posted December 28, 2019 Started getting issues when I went back to random from ranked, unable to enter battle on three occasions. Then a disconnect 1 minute into a battle when trying to position my Des Moines, by the time I got back, dead, and the abuse I was taking from 4 or 5 team mates was incredible, rather disappointing. Share this post Link to post Share on other sites
[--] Captain_Newman Players 2,147 posts 16,474 battles Report post #17 Posted December 28, 2019 I just had a disconnect in ranked sprint, it took a few minutes to load back in. You can guess how that went... Actually, no, you probably can't. I still won vs. an enemy Mogami, because I was in an Enterprise, and since your glorious CV rework was such a successful story of creating a fun and balanced class for anyone, even with that disconnect the poor guy never had a chance. But let's not go offtopic here.. I've had these disconnects a lot recently, and the connection on my end remains stable. 3 Share this post Link to post Share on other sites
[FURMO] A_useless_noob Players 98 posts 9,685 battles Report post #18 Posted December 28, 2019 If people are trying to complete these directives (as I am,). They're most likely using camo and numerous flags, will they be compensated?. And as the Pueto Rico is on a timer, will that be extended also? Share this post Link to post Share on other sites
[INTRO] Hanse77SWE Players 1,518 posts 28,995 battles Report post #19 Posted December 28, 2019 Happend to me both yesterday and today in co-op. Share this post Link to post Share on other sites
Mad_Dog_Dante Players 6,636 posts Report post #20 Posted December 28, 2019 Still happening just now trying to get into a random game Share this post Link to post Share on other sites
[FURMO] A_useless_noob Players 98 posts 9,685 battles Report post #21 Posted December 28, 2019 Just got warning for quitting battle early. strange as I finished the battle. felt it was trying to disconnect during battle. . Share this post Link to post Share on other sites
ladautt Players 57 posts 12,958 battles Report post #22 Posted December 28, 2019 server overload began with the start of rank sprint Share this post Link to post Share on other sites
[PONYD] Igarigen Beta Tester 7,985 posts 12,672 battles Report post #23 Posted December 28, 2019 Never had a disconnection or ping problems yesterday, while playing nearly the whole day. Did not play at all today. Share this post Link to post Share on other sites
[WG] Crysantos WG Staff 3,754 posts 17,659 battles Report post #24 Posted December 28, 2019 1 hour ago, Captain_Newman said: I just had a disconnect in ranked sprint, it took a few minutes to load back in. You can guess how that went... Actually, no, you probably can't. I still won vs. an enemy Mogami, because I was in an Enterprise, and since your glorious CV rework was such a successful story of creating a fun and balanced class for anyone, even with that disconnect the poor guy never had a chance. But let's not go offtopic here.. I've had these disconnects a lot recently, and the connection on my end remains stable. Well server overloaded and you getting disconnected should be two different issues. Please send us a ticket about this with a pingplotter and WGCheck with those disconnects. Greetings, Crysantos 1 Share this post Link to post Share on other sites
[CUPID] TruePhoenix Players 266 posts 12,726 battles Report post #25 Posted December 29, 2019 4 times on 27th 2 times on 28th Share this post Link to post Share on other sites