[WG] Makoniel WG Staff 2,824 posts 14,007 battles Report post #1 Posted December 26, 2019 Hello! I bought a mega santa crate with the leftover of my gold after using the gold coupon, and I got a ship I will never play once, by oath. The Huanghe. I swore I would never play a pan asian ship as they came before the italians for no reason. How can I get a refund, either of the container gold, or of the ship? Can I actually ask for that? 10 2 3 Share this post Link to post Share on other sites
[CHEFT] DFens_666 Players 13,162 posts 11,029 battles Report post #2 Posted December 26, 2019 Why not just keep it? You know, you might get it again from a SC.... 3 2 Share this post Link to post Share on other sites
[WG] Makoniel WG Staff 2,824 posts 14,007 battles Report post #3 Posted December 26, 2019 I don't want a pan asian ship in my port, that's all... 2 Share this post Link to post Share on other sites
[CHEFT] ForlornSailor Players 7,374 posts 11,735 battles Report post #4 Posted December 26, 2019 1 minute ago, Okitank said: I don't want a pan asian ship in my port, that's all... Then sell it. 5 Share this post Link to post Share on other sites
[WG] Makoniel WG Staff 2,824 posts 14,007 battles Report post #5 Posted December 26, 2019 If I sell it I may not be refunded in any meaningful resource. I paid gold for it so I want it back. 5 Share this post Link to post Share on other sites
[-TPF-] invicta2012 Players 6,382 posts 26,855 battles Report post #6 Posted December 26, 2019 That's not how it works. You bought a random loot crate. You knew the prizes were random, and that you might not get something you wanted. So either sell it for credits (you can always restore it later), play it (it's a fun ship), or sulk - you won't get a refund, nor should you. 12 Share this post Link to post Share on other sites
pra3y Players 3,021 posts 11,390 battles Report post #7 Posted December 26, 2019 15 minutes ago, Okitank said: If I sell it I may not be refunded in any meaningful resource. I paid gold for it so I want it back. Don't be so self-entitled. 3 Share this post Link to post Share on other sites
[POMF] Pekoe_Darjeeling Weekend Tester 2,385 posts 10,008 battles Report post #8 Posted December 26, 2019 Too bad you cannot turn useless stuff for valuable resources like coal or steel. Share this post Link to post Share on other sites
[LAFIE] lafeel Beta Tester 7,707 posts 7,856 battles Report post #9 Posted December 26, 2019 Could try to open a trouble ticket and see whether CS is willing to help you, but I wouldn't count on it. Should have realized there was every chance you could get her and just not bought the container, to be perfectly honest. 4 Share this post Link to post Share on other sites
[CR33D] fumtu [CR33D] Players 3,842 posts 38,982 battles Report post #10 Posted December 26, 2019 Tell us if you get refund as I would like to "refund" for every time I clicked "Try your Luck" and didn't got SC. Or I got SC but didn't get what I wanted to get. 3 5 Share this post Link to post Share on other sites
[-SBF-] Greyshark Alpha Tester, In AlfaTesters 8,315 posts Report post #11 Posted December 26, 2019 22 minutes ago, Okitank said: Hello! I bought a mega santa crate with the leftover of my gold after using the gold coupon, and I got a ship I will never play once, by oath. The Huanghe. I swore I would never play a pan asian ship as they came before the italians for no reason. How can I get a refund, either of the container gold, or of the ship? Can I actually ask for that? No you can not. You bought the container crate, not the ship. You don’t get refund for lottery ticket just because you don’t like the prize. 3 1 Share this post Link to post Share on other sites
[THESO] KillStealBoss Players 12,123 posts 62,190 battles Report post #12 Posted December 26, 2019 36 minutes ago, Okitank said: I don't want a pan asian ship in my port, that's all... That's not a valid argument at all mate.... 3 1 Share this post Link to post Share on other sites
[HNDF] Lakaedemonios Players 286 posts 17,297 battles Report post #13 Posted December 26, 2019 u can try to make a protest out of their door. even a hunger strike! that will intimidate them. 4 Share this post Link to post Share on other sites
250swb Players 628 posts 2,129 battles Report post #14 Posted December 26, 2019 1 hour ago, Okitank said: Hello! I bought a mega santa crate with the leftover of my gold after using the gold coupon, and I got a ship I will never play once, by oath. The Huanghe. I swore I would never play a pan asian ship as they came before the italians for no reason. How can I get a refund, either of the container gold, or of the ship? Can I actually ask for that? So something like you get a gold refund and keep spending it on containers until eventually you get what you want? The adult version of stamping your feet and screaming until you get what you want? I'm sure WG have a file covering exactly this situation that they bring out at their Christmas Party and recite from to cause much hilarity. The big problem though is that if you ever sell or get a refund for a Premium ship you stand a good chance of getting it again in another container, and then another, and then another, it will never end. So best just understand that being lucky is tied irrevocably to being unlucky, they can't ever be separated, but keeping the Huanghe in port means you won't ever get it again. 5 Share this post Link to post Share on other sites
[LAFIE] lafeel Beta Tester 7,707 posts 7,856 battles Report post #15 Posted December 26, 2019 1 minute ago, 250swb said: So something like you get a gold refund and keep spending it on containers until eventually you get what you want? The adult version of stamping your feet and screaming until you get what you want? I'm sure WG have a file covering exactly this situation that they bring out at their Christmas Party and recite from to cause much hilarity. The big problem though is that if you ever sell or get a refund for a Premium ship you stand a good chance of getting it again in another container, and then another, and then another, it will never end. So best just understand that with being lucky is tied irrevocably to being unlucky, they can't ever be separated, and keeping the Huanghe in port means you won't ever get it again. And the Huanghe isn't even that bad.. 2 1 Share this post Link to post Share on other sites
[-MM] _Dunc_ Weekend Tester 350 posts 11,822 battles Report post #16 Posted December 26, 2019 Despite being entirely pointless, it's actually a pretty capable boat. Not quite as flexible as a Perth, as the trade off for torps isn't worth it IMO, but still usable. Keep it, leave it there... one day, you might find a use for it. Selling it for credits is just dumb - if you're short of credits just sling some flags on it and play the thing. It also stops you getting it again. You sell it then 100% guarantee your next Super Container will contain... a Huanghe! 3 Share this post Link to post Share on other sites
[DK-CP] NothingButTheRain Players 6,338 posts 14,259 battles Report post #17 Posted December 26, 2019 1 hour ago, Okitank said: If I sell it I may not be refunded in any meaningful resource. I paid gold for it so I want it back. Please send a ticket to customer support and ask them for a refund in doubloons. Make sure you slam your fist on the table at least once for added dramaemphasis to make your point come across and please let us know how the conversation went 4 Share this post Link to post Share on other sites
[NECRO] MementoMori_6030 [NECRO] Players 6,381 posts Report post #18 Posted December 26, 2019 Vor 1 Stunde, _Bajkal sagte: Too bad you cannot turn useless stuff for valuable resources like coal or steel. We have a dockyard but no scrapping plant? This is ecologically negligent! 1 1 Share this post Link to post Share on other sites
[PONYD] Igarigen Beta Tester 7,985 posts 12,672 battles Report post #19 Posted December 26, 2019 1 hour ago, Okitank said: If I sell it I may not be refunded in any meaningful resource. I paid gold for it so I want it back. Share this post Link to post Share on other sites
[BIF] K82J Players 827 posts 10,204 battles Report post #20 Posted December 26, 2019 If you sell it, and we gonna have another T6 anniversiary crate next year, i'm pretty sure what you gonna get from that. I read some story about a guy in the NA forum who sold the Krasny, then got again, sold that too, then when he got it 3rd time, he kept it. Share this post Link to post Share on other sites
[PANEU] kfa Beta Tester 1,975 posts 13,875 battles Report post #21 Posted December 26, 2019 i want my gold back from all 40 mega containers then i roll once again then a want a refund then i roll again ... 1 1 Share this post Link to post Share on other sites
[ENUF] SnuSnu_RIP [ENUF] Players 858 posts 36,537 battles Report post #22 Posted December 26, 2019 Please ask for a refund, make pressure... Tell them you will never buy the Puerto Rico if they don't listen to your demand! Pretty sure this works... Share this post Link to post Share on other sites
RenamedUser_92906789 Players 5,828 posts Report post #23 Posted December 26, 2019 2 hours ago, Okitank said: If I sell it I may not be refunded in any meaningful resource. I paid gold for it so I want it back. Oh I love how naive some people are :) No offense intended... Share this post Link to post Share on other sites
rvfharrier Weekend Tester 805 posts 4,630 battles Report post #24 Posted December 26, 2019 I do hope WG offer OP a one-time-only refund as a gesture of good will, only for the OP to use the gold to buy another container and get an Anshan. 1 4 Share this post Link to post Share on other sites
[NECRO] MementoMori_6030 [NECRO] Players 6,381 posts Report post #25 Posted December 26, 2019 Vor 31 Minuten, K82J sagte: If you sell it, and we gonna have another T6 anniversiary crate next year, i'm pretty sure what you gonna get from that. I read some story about a guy in the NA forum who sold the Krasny, then got again, sold that too, then when he got it 3rd time, he kept it. Not wanting to keep the Krim appears to be met with disapproval by WG's political commissar. Share this post Link to post Share on other sites
