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Customer service

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15 posts

Just got to rant a bit...


Today my computer was hacked, for the first time during my 35 years online...


All they got hold of was my paypal account, and that account was closed 10 minutes after their first usage. A few minutes after, they or paypal deleted the account.


In that time, they got 3 buys through, all of them going to wargaming.net. Nothing major, about 100 USD.


Paypal has been great handling the case, but I also contacted wargaming in order to stop the usage of the $.


Opened a ticket here, sent copy of all the transactions IDs in paypal.


Edited: Please don not share your correspondance with Customer Support in the forum.


Seen from the outside, it looks like wargaming.net does not care how ppl get their ingame money since they put so little effort in stopping hacked money.



As soon as the issue is resolved through paypal - totally giving up customer support here - my account will be deleted and I will never ever have any relation with wargaming.net. And I have bought quite a bit in the past, not only a freeloader.


Kind regards


soon ex-customer





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3,882 posts

There is a dedicated, and private (only you and the community managers can read your posts), thread for all support issues.

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