Unable to EXIT the game

[RenamedUser_92906789]

Hello.

 

Ever since the patch I am unable to exit the game.

I click exit, game hangs, I am unable to go to desktop or focus any other application.

There is a key combination hack ... but if you don't know it the fastest way is to "sign out" of windows. Or you don't exit the game, ALT-TAB and just kill it via task manager. 

 

Happens every single time, vanilla, did integrity check ... nothing helps.

 

@MrConway @Tuccy @Crysantos

 

EDIT:

The temporary hotfix is available here:

https://eu.wargaming.net/support/en/products/wows/hot-issues/27005/

 

 

 

 

[Yedwy]

Same here

[Panocek]

 

 

On the contrary, 0.8.9 seems to fixed delayed exit on my end, as before I could spend up to 30s in game doing random stuff after "quitting"

[Tyrendian89]

slightly different on my end - the game window closes, but the process continues to run (at full ram usage)... so Sum Ting Wong, as they say in China (pleasedontbanmeforthat)

[1MajorKoenig]

Same here - looks like known but unfixed

[koliber_1984]

Looks like you read not enough:

 

https://eu.wargaming.net/support/it/products/wows/hot-issues/27005/

 

Worked for me just fine.

[RenamedUser_92906789]

1 minute ago, koliber_1984 said:

Looks like you read not enough:

 

https://eu.wargaming.net/support/it/products/wows/hot-issues/27005/

 

Worked for me just fine.

I do, just not wows content ;)

 

Thnx for the info, will try it out when I get to my pc.

[Mr_Tayto]

14 minutes ago, Tyrendian89 said:

slightly different on my end - the game window closes, but the process continues to run (at full ram usage)... so Sum Ting Wong, as they say in China (pleasedontbanmeforthat)

Same here

[CptBarney]

New premium feature?

 

pay £5 to exit.

 

£10 for faster exit and 200 coal?

 

balans.

[Taliesn]

1 hour ago, Tyrendian89 said:

slightly different on my end - the game window closes, but the process continues to run (at full ram usage)... so Sum Ting Wong, as they say in China (pleasedontbanmeforthat)

 

Yeah, same here. I try to load it again and it says it is already running. Check Task Manager and yep, right there it is. 

 

Also, some odd FPS and ping issues every now and then.

 

Anyway...

 

 

 

[Hanse77SWE]

Read this

 

 

[RenamedUser_92906789]

1 hour ago, koliber_1984 said:

Looks like you read not enough:

 

https://eu.wargaming.net/support/it/products/wows/hot-issues/27005/

 

Worked for me just fine.

 

I can confirm that this has fixed the problem.

 

[OM40]

and the client freezes when you tab out

[WolfGewehr]

1 hour ago, Tyrendian89 said:

slightly different on my end - the game window closes, but the process continues to run (at full ram usage)... so Sum Ting Wong, as they say in China (pleasedontbanmeforthat)

 

Same here.

 

3 minutes ago, OM40 said:

and the client freezes when you tab out

 

On my side it doesn't freeze, just has a few seconds delay in transition from game to desktop (or vise versa). Or maybe one can call it a few seconds freeze

 

Will try the hotfix today.

[OM40]

my internet is not the greatest if this "hot fix" breaks my client ill probably quit, I rather wait for a fix

 

[CptMinia]

Moved to correct sub-forum.

 

Kind regards,

                       Minia

[CptMinia]

Hello,

          WG is aware of this issue. If you have it please create a WGCheck report and submit it to WoWS support here. More information will help to find a cause and fix as soon as possible.

 

Note there is also a temporary fix which has worked for some people which you can find here, if this does not work for you then contact support!

 

Best of luck.

 

Kind regards,

                       Minia

[Migantium_Mashum]

Yes, I have the exact same problem.

 

I have to disconnect from the server and then close the game via task manager...

 

Did a game integrity check and it still happens.

[RenamedUser_92906789]

49 minutes ago, CptMinia said:

Hello,

          WG is aware of this issue. If you have it please create a WGCheck report and submit it to WoWS support here. More information will help to find a cause and fix as soon as possible.

 

Note there is also a temporary fix which has worked for some people which you can find here, if this does not work for you then contact support!

 

Best of luck.

 

Kind regards,

                       Minia

 

Since WG is aware of the issue and has already put out a hotfix (binaries) I see no point in reporting a ticket.

[CptMinia]

Just now, nambr9 said:

Since WG is aware of the issue and has already put out a hotfix (binaries) I see no point in reporting a ticket.

The point is they get as much information as possible from as many systems as they can to provide a wider fix to patch as many systems as possible if there is the need to.

[ImperialAdmiral]

Reinstallation of whole game solves the problem.

[WolfGewehr]

3 hours ago, WolfGewehr said:

Will try the hotfix today.

 

Update:

 

Alt-tab still has a delay, and I guess this isn't even related to this problem/hotfix.

 

On the other hand, the hotfix did fix the game closing problem, now the game.exe ends as it should.

[VulcanPyroman]

Closing the game has been slow as f*** for a long time,but now it doesnt close at all anymore. Every time I have to kill it with taskmanager. I guess that is the fastest way to close the game regardless of the bug lol.

[mavericksama]

7 hours ago, CptMinia said:

Hello,

          WG is aware of this issue. If you have it please create a WGCheck report and submit it to WoWS support here. More information will help to find a cause and fix as soon as possible.

 

Note there is also a temporary fix which has worked for some people which you can find here, if this does not work for you then contact support!

 

Best of luck.

 

Kind regards,

                       Minia

We are not allowed to download the x64 version, due to size restriction.

Can you upload it someplace else?

[CptMinia]

5 minutes ago, mavericksama said:

We are not allowed to download the x64 version, due to size restriction.

Can you upload it someplace else?

It works fine for me. Make sure you do not select a folder, click the link and then just click on "download" in the top left of the page. Let me know if it still does not work and I'll let staff know :)