[NWP] __Helmut_Kohl__ Beta Tester 3,331 posts 14,684 battles Report post #1 Posted August 30, 2019 Does the refund policy for the Arsenal (now called Armory) still apply to the Research Bureau as part of the Armory ? https://eu.wargaming.net/support/en/products/wows/article/10213/ "Premium ships purchased through the Arsenal can be refunded if no more than one (1) battle was played with the ship. Coupons used on such purchases cannot be restored. Event-related currency may be refunded as its value in credits." Does this mean I can give back the Colbert after I have played one battle and get back all of my Research Points @MrConway @Crysantos ? 1 Share this post Link to post Share on other sites
[NMA] quickr Players 1,277 posts 19,151 battles Report post #2 Posted August 30, 2019 If we get @Crysantos / @MrConway attention on this topic I would like to expand the question to: Is there a limit on how many refunds we can do? If I recall correctly there is a 1 per 6 month limit on refunding premium ships, does same apply to arsenal ships? Considering there is no refund for coupons I suppose one could buy Somers (for example) for full price,try it out one game, than refund it and buy it with coupon if one so chooses? 1 Share this post Link to post Share on other sites
[NWP] __Helmut_Kohl__ Beta Tester 3,331 posts 14,684 battles Report post #3 Posted August 30, 2019 7 minutes ago, quickr said: Considering there is no refund for coupons I suppose one could buy Somers (for example) for full price,try it out one game, than refund it and buy it with coupon if one so chooses? That is a good question indeed. Share this post Link to post Share on other sites
[WG] MrConway WG Staff, Alpha Tester 3,287 posts 3,676 battles Report post #4 Posted September 3, 2019 On 8/30/2019 at 11:23 AM, __Helmut_Kohl__ said: Does the refund policy for the Arsenal (now called Armory) still apply to the Research Bureau as part of the Armory ? https://eu.wargaming.net/support/en/products/wows/article/10213/ "Premium ships purchased through the Arsenal can be refunded if no more than one (1) battle was played with the ship. Coupons used on such purchases cannot be restored. Event-related currency may be refunded as its value in credits." Does this mean I can give back the Colbert after I have played one battle and get back all of my Research Points @MrConway @Crysantos ? Yes, we would give the research points back on that case. On 8/30/2019 at 11:44 AM, quickr said: If we get @Crysantos / @MrConway attention on this topic I would like to expand the question to: Is there a limit on how many refunds we can do? If I recall correctly there is a 1 per 6 month limit on refunding premium ships, does same apply to arsenal ships? Considering there is no refund for coupons I suppose one could buy Somers (for example) for full price,try it out one game, than refund it and buy it with coupon if one so chooses? There is no limit in regards to refunds, but bear in mind we will only do this for ships with a maximum of one battle. Please do not use this to test-drive ships, it really is meant to be used for correcting mistakes. 3 Share this post Link to post Share on other sites
