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zordage

unresponsive sms code

5 comments in this topic

Question

[PLD]
Players
95 posts

Good day i am trying to buy from the shop but am stuck because i'm not geting the sms code to my phone i'm in Iceland if it maters.

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Quality Poster, In AlfaTesters
1,710 posts
14,220 battles

When entering your mobile number try adding the Icelandic area code +354

For example, if your mobile number is 678 1234 enter your mobile number as +3546781234

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[PLD]
Players
95 posts

The number is right and the country code is also in there but i do not get any sms when i try to use the store that factor is not working 

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Quality Poster, In AlfaTesters
1,710 posts
14,220 battles

You could try changing the number to +00354

 

Otherwise, maybe change the 2FA mode to a mobile authentictor app or something instead of sms.

 

If you must use the sms method you may have to contact support.

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[PLD]
Players
95 posts

yea did contact support still the same for the moment not going to bother with it thanks for the assist.

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