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The_EURL_Guy

Claim Your Compensation Now! [EU Weekend Server Issue]

29 comments in this topic

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[NIKE]
Players
18 posts

That's fine thanks everything arrived automatically, but steel didn't come. How I can claim it? I played plenty of ranked battles in that time.

  • Funny 1

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[SHAFT]
Players
7 posts
10,479 battles

I also did not get anything. But then again, rank 1 is not included in those rewards for some reason.

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[BYOB]
[BYOB]
Players
5,741 posts
24,919 battles

Received the amount of steel as described , and also all other compensation items. Thank you.

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[SKG]
Players
9 posts
8,769 battles

got everything except for steel, as rank 10 should according to website have gotten 200.

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[BLUE_]
Players
2 posts
23,589 battles

So if we Ranked out during that period, we don't get steel as compensation at all? Isn't this a bit unfair?

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Players
4,046 posts
38 minutes ago, Promaxos said:

So if we Ranked out during that period, we don't get steel as compensation at all? Isn't this a bit unfair?

The compensation is meant for those who might have not reached a higher rank due to the server failure.

You ranked out. You most certainly gained all the steel you could get from ranked battles. The server problems did not cause you to lose anything.

  • Cool 1

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[1_MAN]
Beta Tester
78 posts

Compensation is nice, but fixing the problem would be even better. The issues still persist for considerable number of people [incl. me].

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[0KILL]
Players
41 posts
19,662 battles

" Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! ". I most certainly have qualified, i have played both normal and ranked battles during the qualifying period

  • Angry 2

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Beta Tester
24 posts
4,173 battles

Why was only only the battle of philippine seas mission extended, and not the personal missions for russian ships tier 5 to 8?????? I was literally 100 xp away from a free russian ship (Pyotr Veliky), had finished a battle (died halfway) and was waiting for the battle to complete and then I was logged out. Now I have no ship. Please also extend the personal missions so I can complete them. I couldn't do them earlier because of holidays.

 

Thanks!

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[CDD]
Players
4 posts
7,285 battles

How about also extending the "victory part 2" event for another 2-3 days to allow players who were not able to login over the weekend to have a shot at getting some of the rewards?

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Players
2 posts
4,222 battles

Thank you for this! Got the last few steel pieces I was missing for a ship thanks to the compensation. Due to the server issue on sunday I lost enough time to not be able to reach a new rank yesterday and earn the last steel that way. Without sacrificing sleep with work the day after that is which is not an option. :-)

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[WG]
[WG]
WG Staff
8,387 posts
4,667 battles
12 hours ago, MEPH1ST0 said:

" Captain, there are no available bonuses at the moment. Keep an eye out for upcoming events, which will be announced on the Portal! ". I most certainly have qualified, i have played both normal and ranked battles during the qualifying period

Is everything all right now? Did you get your compensation?

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[WCWVE]
Players
1,056 posts
17,540 battles

When I click on claim compensation it refers me to another website and says that the connection is insecure = so no compensation as yet

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[TTT]
[TTT]
Players
1,633 posts
13,957 battles

If i had known i wouldn't have ranked out on Friday :reeeeeeeee:

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[PUPSI]
Freibeuter
13,016 posts
Vor 5 Minuten, pzkpfwv1d sagte:

When I click on claim compensation it refers me to another website and says that the connection is insecure = so no compensation as yet

it is the usual page where you also get the rewards for taking part in the PTS

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[WG]
[WG]
WG Staff
8,387 posts
4,667 battles
23 minutes ago, pzkpfwv1d said:

When I click on claim compensation it refers me to another website and says that the connection is insecure = so no compensation as yet

It should redirect you to another page, but still on worldofwarships.eu, just to be sure, the link is: https://worldofwarships.eu/en/userbonus/

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[HMSR]
Players
31 posts
21,485 battles

I clicked a required, but didn't get anything, neither a day prem nor a container :-(

Now, if i try again, I just get the message that there is no bonus available atm ...

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[WG]
[WG]
WG Staff
8,387 posts
4,667 battles
13 minutes ago, kingbright said:

I clicked a required, but didn't get anything, neither a day prem nor a container :-(

Now, if i try again, I just get the message that there is no bonus available atm ...

You already claimed that compensation yesterday :Smile_coin: 

Check your containers in port

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