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0.8.5 PTS - Bugs

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[WG]
WG Staff
3,959 posts
4,310 battles

Captains,

To improve our ability to track and follow up on bug reports we have shifted bug reporting to our customer support ticketing system.

 

If you encounter any bug, please submit your bug report under the following link using the template below: https://eu.wargaming.net/support/en/products/wows/help/8544/8576/

 

Please check our current known issues to find out if your bug is already known.

 

1. Description

Clear and substantial description containing all necessary details.
Example: the cruiser Aoba: scout is inoperable.

 
2. Reproduction steps

A sequence of the player's actions which triggered the bug.
Example: 1. Select the cruiser Aoba 2. Enter the battle (Training or Random Battle). 3. Try to launch the scout.

 
3. Result

In-game experience resulting from the bug.
Example: When you press the scout activation button, you can hear the sound, but nothing actually happens. The aircraft stands still on the catapult.

 
4. Expected result

In-game experience which should have occurred if no bug is present.
Example: The scout has to be launched by the catapult.

 

5. Technical details

Example: Bug time: about 19:30 (UTC).Replay (attempt at 01:00), python.log, DxDiag.

 

Read full article HERE.

  • Angry 1

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[Z3NIT]
Players
696 posts

Description: Cant login and even managed to log in can't do anything. GUI is unusable. See pict:

 

Client starting ok for a minute then at login scrambled

 

2019-06-06_18h36_06.thumb.jpg.abafce8b18d9503a24a75f6b3808bb22.jpg

 

2019-06-06_18h36_50.thumb.jpg.b305f1a9bf9696928e37576f45a1e10d.jpg

 

Once I managed to get in but no chance to change any settings or see any menus

 

2019-06-06_18h37_39.thumb.jpg.b941aa6722bea525af64cdc203547bc4.jpg

 

2019-06-06_18h38_16.thumb.jpg.7300547f240b864142f929e782cf6b03.jpg

 

 

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[JFTB]
Players
1 post
9,857 battles

I have the same issue as RedAnark, i checked my drivers and visuals and they are all up to date :( 

  • Cool 1

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[Z3NIT]
Players
696 posts
9 minutes ago, BMG90 said:

I have the same issue as RedAnark, i checked my drivers and visuals and they are all up to date :( 

I did also Integrity Check but no success...

 

Did also tried to launch the 32 version instead, but again no success

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Players
450 posts
15,706 battles

Tooltip for 'Modules' tab on the port screen shows the text for 'Exterior' tab. All other tab tooltips appear to be in order.
Screenshot attached.

shot-19.06.06_18.53.53-0349.jpg

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[WBPM]
[WBPM]
Players
7 posts
11,486 battles

Gra zawiesza się przy ładowaniu do bitwy rankingowej  19,45 po ponownym uruchomieniu znowu jest to samo

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[SCRUB]
Weekend Tester
453 posts

I'm having the same issue as well. In random, the games start just fine and then 10-20 seconds after the battle started the client simply freezes and closes on it's own. No error messages at all. So far I'm at four crashes out of four attempts. I've done an integrity check, nothing wrong with that either.

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[PARAZ]
Players
9 posts
2,875 battles

Crashes upon starting a game, crash files attached

crashes.zip

edit: Also, idk if it's a bug or if it's intended, but the smoke timer now shows the time remaining on the last puff on smoke regardless of which puff you're in. Previously it showed the time remaining of the current puff of smoke. If it's intended, it's a terrible change imo.

  • Cool 1

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Players
450 posts
15,706 battles

Minimap not displaying aircraft elements properly. Couldn't see allied aircraft and the enemy's summoned fighters patrol area was displayed in green instead of red.

shot-19.06.06_20.51.01-0094.jpg

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[Z3NIT]
Players
696 posts

I try the extreme solution: delete all the PT client folder and download and re install again all of 30 Gigs + or - and then what?? Again broken Login, impossible to enter even the port and all posted in the first post! Ridiculous!!!

 

By the way, I'm not using Warg. Center I don't like it, so I install single Clients with launchers.

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Players
59 posts
2 minutes ago, RedAnark said:

I try the extreme solution: delete all the PT client folder and download and re install again all of 30 Gigs + or - and then what?? Again broken Login, impossible to enter even the port and all posted in the first post! Ridiculous!!!

 

By the way, I'm not using Warg. Center I don't like it, so I install single Clients with launchers.

I was gonna try that but thank you for trying first, saves me wasting my time 

 

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[Z3NIT]
Players
696 posts
2 minutes ago, locky92003 said:

I was gonna try that but thank you for trying first, saves me wasting my time 

 

May be it's a PT just for CIS players... or some nation's players are not allowed to play the PT... :Smile_trollface:

Never happened before!

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Players
59 posts

No this is the first time I've had problems with it and i'm in the uk (to see if problem is localised to 1 country) Yet I've seen players on twitch who suffer no problems at all. And how do they expect us to earn the rewards if we can't even play the game? 

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Players
1,622 posts
18,185 battles

I have experienced a lot of game crashes or freezing up and very often teammates randomly disconnect too, 

 

always have to force close the game if it froze and then Re open 

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Alpha Tester
98 posts
13,670 battles

crashes

8 games tryed

6 crashes in battle 49 sec into round

1 crash bevor even joining map

and 1 with pic

WG quality patch

 

 

 

win 15 battles if you cant even play one

 

realy nice done WG

Untitled.jpg

  • Funny 1

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[ROSS]
[ROSS]
Players
1 post
4,755 battles

Cant login and even managed to log in can't do anything. GUI is unusable

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[OCG]
Beta Tester
6 posts
14,954 battles
Il y a 6 heures, Alrion1704 a dit :

crashes

8 games tryed

6 crashes in battle 49 sec into round

1 crash bevor even joining map

and 1 with pic

WG quality patch

 

 

 

win 15 battles if you cant even play one

 

realy nice done WG

Untitled.jpg

same for me   :(

  • Cool 1

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WG Staff
2,392 posts
4,270 battles

Thank you guys for all the info.
Please feel free to provide your crash reports if you can. 

We are aware of problems and we are working on them.
Sorry for the inconvenience. 
 

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[DSM]
Players
5 posts
8,200 battles
20 hours ago, YabbaCoe said:

Captains,

To improve our ability to track and follow up on bug reports we have shifted bug reporting to our customer support ticketing system.

 

If you encounter any bug, please submit your bug report under the following link using the template below: https://eu.wargaming.net/support/en/products/wows/help/8544/8576/

 

Please check our current known issues to find out if your bug is already known.

 

1. Description

Clear and substantial description containing all necessary details.
Example: the cruiser Aoba: scout is inoperable.

 
2. Reproduction steps

A sequence of the player's actions which triggered the bug.
Example: 1. Select the cruiser Aoba 2. Enter the battle (Training or Random Battle). 3. Try to launch the scout.

 
3. Result

In-game experience resulting from the bug.
Example: When you press the scout activation button, you can hear the sound, but nothing actually happens. The aircraft stands still on the catapult.

 
4. Expected result

In-game experience which should have occurred if no bug is present.
Example: The scout has to be launched by the catapult.

 

5. Technical details

Example: Bug time: about 19:30 (UTC).Replay (attempt at 01:00), python.log, DxDiag.

 

Read full article HERE.

just keeps crashing for me I can start a battle the it crashes and when I log back in I have a report for AFK 

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