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Tsjoeikov

Where are my containers?

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Players
8 posts
9,784 battles

Just finished a battle and battle results not available.Bought 2 soviet era containers and didnt get them.Seems something went wrong.So WG any change i still can get my containers?

 

gracias

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Beta Tester
262 posts
7,701 battles

There are different servers for stuff like (I think it might be called the transaction server). If you become disconnected from it stuff can disappear - I had some doubloons go missing from an event container once because I opened it whilst the transaction server was having issues.

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Players
234 posts
1,188 battles

Next time something like that happens:

1: check in-game for goods.

I've had at least once this year that the store said something went wrong but the transaction was successful regardless.

2: check with your bank if the transaction was successful.

If yes: it might be a few minutes before it gets added, if not added, contact support. If not successful, no money was lost and try again.

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