ChiefBlueMeanie Players 73 posts 9,686 battles Report post #1 Posted May 8 Just curious to hear if anyone else is in the same position? The game centre loads, but the game itself won't launch. I reported this a week ago. At first there were different 'asks' for reports from different tech support people. From what may've been 'Coast Guards', who were worse than useless. Then things seemed to get a bit more professional after the issue was escalated. After two days it all went quiet. Not heard from WG for five days now. Same thing happened to my WoT account late 2017. Not played WoT since. Looks like I'll be leaving WG for good in a day or two :( Share this post Link to post Share on other sites
Angelus2b Players 2 posts 480 battles Report post #2 Posted May 9 Same problem... Cannont lunch game after updates. Any solutions ? Share this post Link to post Share on other sites
ChiefBlueMeanie Players 73 posts 9,686 battles Report post #3 Posted May 9 'Fraid not. Its nearly a week since I heard from anyone in WG support, so with a heavy heart, ChiefBlueMeanie will shortly be leaving the building :( Share this post Link to post Share on other sites
[WG-EU] WG_Lumberjack WG Staff 2,261 posts 3,904 battles Report post #4 Posted May 10 On 5/8/2019 at 5:07 PM, ChiefBlueMeanie said: Just curious to hear if anyone else is in the same position? The game centre loads, but the game itself won't launch. I reported this a week ago. At first there were different 'asks' for reports from different tech support people. From what may've been 'Coast Guards', who were worse than useless. Then things seemed to get a bit more professional after the issue was escalated. After two days it all went quiet. Not heard from WG for five days now. Same thing happened to my WoT account late 2017. Not played WoT since. Looks like I'll be leaving WG for good in a day or two :( Have you tried reinstalling or check & repair? Could you please provide me your ticket number via PM? :) Share this post Link to post Share on other sites
ChiefBlueMeanie Players 73 posts 9,686 battles Report post #5 Posted May 10 Hi Lumberjack Appreciate you reaching out. I'm talking to 'support' again, so hopefully we're getting close to solving this. Share this post Link to post Share on other sites
[WG-EU] WG_Lumberjack WG Staff 2,261 posts 3,904 battles Report post #6 Posted May 10 59 minutes ago, ChiefBlueMeanie said: Hi Lumberjack Appreciate you reaching out. I'm talking to 'support' again, so hopefully we're getting close to solving this. Let me know if you need any assistance :) Share this post Link to post Share on other sites
Angelus2b Players 2 posts 480 battles Report post #7 Posted May 11 Hi WG_LumberJack, I tried to reinstall and update game without any changement. Since the update came online, I have this screen that appears when I want to update the luncher to the latest version. any ideas ? Share this post Link to post Share on other sites
[WG-EU] WG_Lumberjack WG Staff 2,261 posts 3,904 battles Report post #8 Posted May 13 On 5/11/2019 at 12:27 PM, Angelus2b said: Hi WG_LumberJack, I tried to reinstall and update game without any changement. Since the update came online, I have this screen that appears when I want to update the luncher to the latest version. any ideas ? I am sorry but my knowledge regarding apple is very limited. Please contact our customer support. 1 Share this post Link to post Share on other sites
