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Quattordici

Disappointed with an update. Is refund possible?

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Beta Tester
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9,133 battles

Been here from the Beta. Very loyal client, put a lot of money and efforts into the project what you probably see by the stats.

After the new AA mechanics and new CVs I am not willing to participate anymore, since the mose fun I had is using the Atlanta, Lexxy, Grozovoy, Missouri and Kutuzov (the AA ships). Even the Lexxington I was using in full AA setup (with AA perks).

Now I feel lost. I don't understand new mechanics, my Atlanta and Kutuzov became useless... Kaga should be sold as well.

I remember good-old times with the Rubicon at WoT. Haven't been playing Tanks during the year after that marvellous update. But here is MUCH worse...

Is it possible to refund any money that I've been pumping into the project? I am TOTALLY disappointed the the recent update. Not going to play it anymore :(

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Beta Tester
17 posts
9,133 battles

And Customer support only doing worse by sending me some copy-paste links and closing the ticket. I need someone from the WoWs support to contact me by mail (RUS/ENG) to try to find the solution! 
But ignorance is the only thing I am getting as a reward after all the money spent...

If you made several Premium ships unplayable (Kaga, Kutuzov, Atlanta) please find some way to refund.
 

Maybe my World of Tanks account could be credited as an example of Wargaming free will? I like the direction WoT went! Unlike the WoWs... 

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Weekend Tester
1,233 posts
10,342 battles

Buys a car. 5 years later car wont turn on for some reason. 

"Can i get a refund."

 

Where were you when they removed invisible firing? That was way more impactful then this. At least in my opinion.

Just because you don't understand how AA and plane interaction works doesn't mean its bad.

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Beta Tester
17 posts
9,133 battles

I like frankly all the ideas they implemented, so far. I simply don't want to play the AA ships and CVs with this new update. So I ask Lesta to refund my AA prems and the Kaga. Simple as that!

Backup to tha last good update would be better, but this wont happen :(

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Players
478 posts
10,344 battles

I have the same feeling, I've played this game mainly for the fun with carriers. Now the fun is over and I want my money for 2 premium carriers back. NO DOUBLOONS cause I won't spend a lot of time on the game in the near future. Just give us our money back, we have never asked for this change. Don't put customers on a fulfilled fact.

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Beta Tester
17 posts
9,133 battles
8 minutes ago, Taricate said:

Today WG ruined their own game...  Not enough to say. Delete game in progress

 

 

Yeah, right! Been there with Torld of Tanks... but here was the only question - how are they going to refund all the nerfed prems? 

My Atlanta is wasted, as well as Kutuzov and Kaga. And here we talk real money: I bought all this, yet I cannot enjoy this purchase anymore. So I ask for refund. Client Support is silent... I guess their life just became a nightmare)

 

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[PFFC]
[PFFC]
Players
1,285 posts

 

Well I recently made a foolish decision and got rid of most of my premium ships, two of them was the Cossack and Asashio B. I wasn't playing them hardly or taking much notice of this whole CV rework thing posted on the forum. Now I can't play a Tier 8 stock DD ship in T9/10 games because of all these radar ships and CV changes made, The problem for me, I now would like to get at least just the Asashio B back on my account to play it in T9/10 games because of the 20k torp range, because all other stock ships bought is too short a range on torps without being perma-spotted all the time. Unless you play the T10 Jap DD Shim with 20k torps that I'm not going to do due to the" running cost" involved with playing a stock T10 DD

 

How about you make some allowances this month to get prem ships back again (and not have to wait 6 months time) due to these new changes with this patch.

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Weekend Tester
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14 minutes ago, Quattordici said:

how are they going to refund all the nerfed prems? 

This is how:

Spoiler

image.png.08a5ae3dcc8011a7e573291375c6ca24.png

image.thumb.png.8d8b3a496083e16a663aa6940ec485a2.png

image.thumb.png.c603ce058fea57cb94b5d75f3793f84e.png

image.thumb.png.5fa07da2d95d2a25ab97a2f93d74e763.png

 

Also Ships haven't been nerfed. Its just harder to shoot down planes now, and there is way less of them to shoot down.

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Beta Tester
951 posts

If you have played since Beta like myself you will remember that when the Atlanta was first sold the CV population was HUGE I can't remember if it was released before or after CV's got capped but irrespective at the time there was a place in the game for a AA light cruiser three years on there really isn't CV's are nearly all gone.

 

Lets play devils advocate for a moment, surely greater popularity of carriers means a greater role for any AA build cruisers, no carriers means no role....... So if anything you should be welcoming any change that makes CV's more common   

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[V888]
Players
179 posts

Such a heavy rework that I wonder if some are happy with selling back their premiums for doubloons, money would seem fair in some situations.

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Beta Tester
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37 minutes ago, BlueMoon51 said:

Lets play devils advocate for a moment, surely greater popularity of carriers means a greater role for any AA build cruisers, no carriers means no role....... So if anything you should be welcoming any change that makes CV's more common

I dunno, mate. Looks like CV population is going to drop dramatically... I don't want to play as it is now and why should force myself to do so?
If I haven't bought so much prem ships it would be ok. Money well spent.... :(

The worst thing is to know how slow they are with accepting their own stupid mistakes and correcting them. Looks like you should forget about the game for a year or so... at least till the end of summer ;) 
lessig learned hard - will not spend not a single penny on this game. Such a disaster

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Beta Tester
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42 minutes ago, Quattordici said:

I dunno, mate. Looks like CV population is going to drop dramatically... I don't want to play as it is now and why should force myself to do so?
If I haven't bought so much prem ships it would be ok. Money well spent.... :(

The worst thing is to know how slow they are with accepting their own stupid mistakes and correcting them. Looks like you should forget about the game for a year or so... at least till the end of summer ;) 
lessig learned hard - will not spend not a single penny on this game. Such a disaster

well clearly if once everything settles down the CV population drops still further WG have failed. However I think almost everyone would agree something needed to change CV wise. Personally I think I would have done pretty much the reverse of what's been done, take away the strike element and focus on fleet protection, make all the strike planes AI

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Beta Tester
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53 minutes ago, BlueMoon51 said:

well clearly if once everything settles down the CV population drops still further WG have failed. However I think almost everyone would agree something needed to change CV wise. Personally I think I would have done pretty much the reverse of what's been done, take away the strike element and focus on fleet protection, make all the strike planes AI

maybe yes.

But now I desperately try to communicate with Customer "support" and it is a complete mess... they are constantly closing my tickets even if the problems is far from being solved, or sometimes simply does not read the information I'm giving. All I need is refund for the Kaga

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[BABBY]
Beta Tester
1,608 posts

You agreed to the terms of service for the game, ie. that your money spent will not be refunded and the game (and value of the things you spent real money on within it) may change over time. Please pay attention to legal documents so you will not be disappointed again in the future.

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Players
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2 hours ago, MRGTB said:

 

Well I recently made a foolish decision and got rid of most of my premium ships, two of them was the Cossack and Asashio B. I wasn't playing them hardly or taking much notice of this whole CV rework thing posted on the forum. Now I can't play a Tier 8 stock DD ship in T9/10 games because of all these radar ships and CV changes made, The problem for me, I now would like to get at least just the Asashio B back on my account to play it in T9/10 games because of the 20k torp range, because all other stock ships bought is too short a range on torps without being perma-spotted all the time. Unless you play the T10 Jap DD Shim with 20k torps that I'm not going to do due to the" running cost" involved with playing a stock T10 DD

 

How about you make some allowances this month to get prem ships back again (and not have to wait 6 months time) due to these new changes with this patch.

Contact support and they can restore your Asashio B, as long as you have the credits to pay for it.

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Players
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12 hours ago, Srle_Vigilante said:

Buys a car. 5 years later car wont turn on for some reason. 

"Can i get a refund."

Your argument is illogical to put it politely. You cannot compare pixels with a real car. 

 

When someone paid for something he has the right that this thing (pixels) act like the way promised. When not... well, there must some way of compensation. 

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12 minutes ago, WynnZeroOne said:

Selling all DD's, will just play AA cruisers for what little fun is left in the game.

Thats good, fact is: Too many DDs in the last 1-2 years. Espicially WE when all the noob hotshots try to get a fast kill....

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9 hours ago, Quattordici said:

I dunno, mate. Looks like CV population is going to drop dramatically... 

That's good too.... 2 CVs are too much for a match with 12 ships. In real life a CV has 6-12 ships just to protect it....

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Players
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dont expect a refund.

best thing u can HOPE for is a gold refund. u can do that with your CVs right now in the inventory...but with the rest? probably once in some time if u send a ticket asking to refund one of your premiums for gold.
yes i also think the game is ruined as the CVs are boring instead of exciting and demanding, and gameplay for other ships is not fun anymore.

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8 hours ago, Commodore82 said:

When someone paid for something he has the right that this thing (pixels) act like the way promised.

Here's the thing. You didn't buy anything physical. 

 

All you did was pay some money to access (!) something that WG offered. It's like with a rental car. For years you pay 200€/month for a rental car. By pure coincidence it was always the same car. Now all of a sudden the rental company gives you a different car. You don't like that car.

 

According to their terms that's correct. Because cars are offered from certain pools. That's why every rental car company writes: "Get a VW Golf (or something of similar value/equipment)" And yet you can end up with a Fiat.

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[PWN3D]
Beta Tester
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22 hours ago, Srle_Vigilante said:

This is how:

  Reveal hidden contents

image.png.08a5ae3dcc8011a7e573291375c6ca24.png

image.thumb.png.8d8b3a496083e16a663aa6940ec485a2.png

image.thumb.png.c603ce058fea57cb94b5d75f3793f84e.png

image.thumb.png.5fa07da2d95d2a25ab97a2f93d74e763.png

 

Also Ships haven't been nerfed. Its just harder to shoot down planes now, and there is way less of them to shoot down.

Mr 0%  CV games .

 

within the EU, it is dependent on the country in which you are habitually domiciled's  on line purchase law; which would over ride illegal Terms of Service.

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