Jump to content
  • 0
You need to play a total of 50 battles to post in this section.
mitchell600

Rented Le Terrible, normal price remains

14 comments in this topic

Question

Beta Tester, In AlfaTesters
20 posts
1,634 battles

Renting Le Terrible should reduce the full ships main price if you want to buy it after.

However it sticks at 35.12 euros en doesnt lower.

 

Anyone know what i do wrong or?

Share this post


Link to post
Share on other sites

13 answers to this question

Recommended Posts

  • 0
[OP-B]
Beta Tester
370 posts
2,921 battles
23 minutes ago, ColonelPete said:

Maybe wait for the end of the renting period?

According the article you need to buy the ship in the rental period, otherwise she will disappear from your port. 

Have you checked:

  • Browser premium ships tab when logged in?
  • Premium shop in game?


Greetz Joris92

Share this post


Link to post
Share on other sites
  • 0
[WG-EU]
WG Team, WoWs Wiki Team
3,497 posts
11,621 battles

Are you logged in when looking at the premium shop? Because it needs to know who you are and that you have the rental ship.

Share this post


Link to post
Share on other sites
  • 0
Beta Tester, In AlfaTesters
20 posts
1,634 battles
1 hour ago, Commander_Cornflakes said:

Are you logged in when looking at the premium shop? Because it needs to know who you are and that you have the rental ship.

Yes sir, i am! :D

Share this post


Link to post
Share on other sites
  • 0
[WG-EU]
WG Staff
2,426 posts
2,343 battles
On 1/27/2019 at 9:08 AM, mitchell600 said:

Renting Le Terrible should reduce the full ships main price if you want to buy it after.

However it sticks at 35.12 euros en doesnt lower.

 

Anyone know what i do wrong or?

 

This is decidedly strange, the ship should be available with the discount to you.

 

Please send a ticket to our customer support team and we'll investigate! https://eu.wargaming.net/support/en/products/wows/ 

Share this post


Link to post
Share on other sites
  • 0
Beta Tester, In AlfaTesters
20 posts
1,634 battles

Well it seems a ticket helps a lot! Not...

Hello mitchell600,


Thank you for contacting the Wargaming support.

I'm glad to try to clarify the situation. 

If you like the ship, you just have to pay the difference between the rental price and the usual price. Otherwise, the ship will simply disappear from your port when the rental period ends.

If you have any other questions, feel free to contact us.

I wish you a wonderful day and fair seas!

Regards,

  • Funny 2

Share this post


Link to post
Share on other sites
  • 0
[ADRIA]
Players
4,602 posts
6,879 battles
4 hours ago, mitchell600 said:

Well it seems a ticket helps a lot! Not...

Hello mitchell600,


Thank you for contacting the Wargaming support.

I'm glad to try to clarify the situation. 

If you like the ship, you just have to pay the difference between the rental price and the usual price. Otherwise, the ship will simply disappear from your port when the rental period ends.

If you have any other questions, feel free to contact us.

I wish you a wonderful day and fair seas!

Regards,

That’s just support being as useles as they always are, be happy that you didn’t get reply about something in WoT.

 

I really don’t understand why are we still asked to contact them about anything

Share this post


Link to post
Share on other sites
  • 0
Beta Tester, In AlfaTesters
20 posts
1,634 battles
20 hours ago, wilkatis_LV said:

That’s just support being as useles as they always are, be happy that you didn’t get reply about something in WoT.

 

I really don’t understand why are we still asked to contact them about anything

Youre so right, they gave me a new support respond and it doesnt help either. Because yeah you cant purchase the ship ingame!

 

 

Read:

 

Hello mitchell600,

Thank you for contacting the Wargaming Customer Support Team regarding your game issue.

I'm sorry to hear about the situation. I will do my best to help you. There may be many reasons for this, as well as solutions, let's take a look together!

1) Make sure that you are logged into mitchell600 account while trying to make the purchase.

2) Clear the preferences please, they may include corrupted files.

3) You may have to remove the mods as they can cause a lot of unnecessary trouble.

 

1.    Go inside your res_mods folder, by default: C:\games\World_of_Warships\res_mods\

2.    Remove everything from the res_mods folder, create an empty folder named after the most recent game version.


If this doesn't help you, please send us a WGCheck report:
‌‍‎‏ ‫‪ 
 How to create a WGCheck report?

Additionally, send us please a printscreen with the Le Terrible price.

If you have any other questions, or if this situation unfortunately persists, please don't hesitate to contact us again.

I wish you a wonderful day and much success on the battlefield!

Kind regards,

Share this post


Link to post
Share on other sites
  • 0
[CATS]
Players
15,380 posts
11,042 battles
2 minutes ago, mitchell600 said:

So basicly they cant help me at all and they tell me not to contact them anymore.

It helps to understand what people write.

They EXPLICILY told you to contact them again if the problem persists.

 

And you never told us if you were logged into the shop.

Share this post


Link to post
Share on other sites
  • 0
Beta Tester, In AlfaTesters
20 posts
1,634 battles
4 minutes ago, ColonelPete said:

It helps to understand what people write.

They EXPLICILY told you to contact them again if the problem persists.

 

And you never told us if you were logged into the shop.

Ah i misread it then.

And yes i answered your question the last time @ColonelPete ;)

 

 

On 1/27/2019 at 1:58 PM, mitchell600 said:

Yes sir, i am! :D

 

Share this post


Link to post
Share on other sites
  • 0
[WG-EU]
WG Staff
2,426 posts
2,343 battles
10 minutes ago, mitchell600 said:

So basicly they cant help me at all and they tell me not to contact them anymore.

 

@MrConway guess no bucks for wg?

 

My apologies, that was not a great answer from support.

 

I'll escalate it and we'll get back to you tomorrow!

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×