[VMV] fireflies117 Players 40 posts 2,709 battles Report post # Posted December 14, 2018 I tried to login into the game in order to get the first two free christmas boxes, but when i clicked the christmas box banner, it showed: "premium shop unavailable". Is there a solution for this problem? Thanks in advance Share this post Link to post Share on other sites
1 [WG] Commander_Cornflakes WG Team, WoWs Wiki Team 3,500 posts 13,866 battles Report post #1 Posted December 17, 2018 Vor 14 Minuten, fireflies117 sagte: Indeed, I am from belgium. So what is the procedure to get them? Thx for the reply by the way Contact customer support and they will give you the boxes: https://eu.wargaming.net/support/en/products/wows/ Share this post Link to post Share on other sites
0 [WG] Commander_Cornflakes WG Team, WoWs Wiki Team 3,500 posts 13,866 battles Report post #2 Posted December 16, 2018 Are you in a country where lootboxes have been disabled? See this post here: Share this post Link to post Share on other sites
0 [VMV] fireflies117 Players 40 posts 2,709 battles Report post #3 Posted December 17, 2018 Indeed, I am from belgium. So what is the procedure to get them? Thx for the reply by the way Share this post Link to post Share on other sites
0 [VMV] fireflies117 Players 40 posts 2,709 battles Report post #4 Posted December 20, 2018 Both persons that i contacted from the support team, didn't know this and insist that it is impossible. Quote Unfortunately Commander, Christmas boxes aren't available in your country because of Belgium's laws. There is no alternative solution unfortunately. As much as we'd love to help, your request goes beyond what we're able to do for our customers. Share this post Link to post Share on other sites
0 [VMV] fireflies117 Players 40 posts 2,709 battles Report post #5 Posted December 20, 2018 Nevermind the problem was resolved. Thanks for the help! Share this post Link to post Share on other sites
I tried to login into the game in order to get the first two free christmas boxes, but when i clicked the christmas box banner, it showed: "premium shop unavailable".
Is there a solution for this problem?
Thanks in advance
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