First free christmas boxes

[fireflies117]

I tried to login into the game in order to get the first two free christmas boxes, but when i clicked the christmas box banner, it showed: "premium shop unavailable".

Is there a solution for this problem?

 

Thanks in advance

[Commander_Cornflakes]

Vor 14 Minuten, fireflies117 sagte:

Indeed, I am from belgium. So what is the procedure to get them?

 

Thx for the reply by the way

Contact customer support and they will give you the boxes: https://eu.wargaming.net/support/en/products/wows/

[Commander_Cornflakes]

Are you in a country where lootboxes have been disabled?

See this post here:

 

[fireflies117]

Indeed, I am from belgium. So what is the procedure to get them?

 

Thx for the reply by the way

[fireflies117]

Both persons that i contacted from the support team, didn't know this and insist that it is impossible.

 

Quote

Unfortunately Commander, Christmas boxes aren't available in your country because of Belgium's laws. There is no alternative solution unfortunately. As much as we'd love to help, your request goes beyond what we're able to do for our customers.

 

[fireflies117]

Nevermind the problem was resolved. Thanks for the help!