Server Issues - 07/12 - Downtime 04:00 UTC 08/12

[ShipBreakFinch]

1 minute ago, hugh_jaxident67 said:

Is this affecting the EU server only?

From my understanding yes

 

[MrConway]

1 minute ago, Vice_Admiral_Holland said:

I finished a battle and got kicked out of the game. Still am unable to log back in due to “Technical issues.” It’s an absolute joke if we have to wait until Monday for the resolution. 

 

The issue should be resolved with the restart in a few hours, but we won't be able to decide about potential compensation until Monday.

[Karasu_Browarszky]

Still can't log in. Does this mean I won't be able to till some time on Monday?

[madjik]

Welp!

[colNickolai]

lol damn , a santa container will be good , lol

[para4502]

still cant get in 'technical issues'

 

just tried again and been trying for an hour or so

 

not happy

[MarketingMan]

Still not working. I guess there are thousands of EU players trying to log in to the system right now simultaneously, which causes also extra load to the login component of the game.

[ShipBreakFinch]

1 minute ago, MrConway said:

 

The issue should be resolved with the restart in a few hours, but we won't be able to decide about potential compensation until Monday.

When will the server restart be done? 

Like specific time

[MrConway]

1 minute ago, ShipBreakFinch said:

When will the server restart be done? 

Like specific time

04:00 UTC with an estimated downtime of 30 minutes.

[ShipBreakFinch]

1 minute ago, MrConway said:

04:00 UTC with an estimated downtime of 30 minutes.

Thank you

[1MajorKoenig]

Just now, MrConway said:

04:00 UTC with an estimated downtime of 30 minutes.

 

So nothing until tomorrow morning? Not ideal but if that is what it is ..

[para4502]

Mr Conway - is this it? wait until 0400? how many players are locked out? surely do the reboot now?

[ArleighBurke151]

Yeah some people are in, but still having issues

[ShipBreakFinch]

Just now, para4502 said:

Mr Conway - is this it? wait until 0400? how many players are locked out? surely do the reboot now?

I am sure its not as easy as that. They probs need to make sure certain stuff is safe before the restart

 

[para4502]

more information for the poor [edited] locked out please (me)

 

[hugh_jaxident67]

2 minutes ago, 1MajorKoenig said:

 

So nothing until tomorrow morning? Not ideal but if that is what it is ..

04:00 UTC is 4am GMT, so another 6 hours...

[para4502]

still locked out

[hugh_jaxident67]

WG, Surely it doesn't take another 6 hours for a server reboot???

 

[Karasu_Browarszky]

What about daily chains?

[RedRonie]

I think the main problem most of us have is that we were forced out of the game. Our accounts got stuck on the server and you appear to be online while technically you are not. Because of this you are blocked from logging in again. So they have to reboot the whole server to unlock our accounts. Which will happen at 04:00 UTC. Well at least that is the plan i guess. I dont see a chance to be able to login untill that has happend.

[goblin0_6]

i can log in but not battle :(

[xXERROR404Xx]

EDIT

[para4502]

still locked out - restarting computer while swearing a lot

[Terminator4890]

EDIT

[xTHExUNDERTAKERx]

EDIT