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pzkpfwv1d

Game will not launch - advise please

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@MrConway @Crysantos

Yesterday the game launched every time from the WGC 

Today every time I have tried to connect the WGC resets to connect after about 1-2 seconds, I have done an integrity check and there were no issues, I have raised a ticket with support but I do not hold out much hope as they have never managed to resolve any issues satisfactorily in the past 

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[WG-EU]
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54 minutes ago, pzkpfwv1d said:

@MrConway @Crysantos

Yesterday the game launched every time from the WGC 

Today every time I have tried to connect the WGC resets to connect after about 1-2 seconds, I have done an integrity check and there were no issues, I have raised a ticket with support but I do not hold out much hope as they have never managed to resolve any issues satisfactorily in the past 

Can you send us a WGCheck and screenshot? Then we'll forward it from our end, too.

 

Greetings, Crysantos

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[RNSF]
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Open task manager and see if you have a "ghost" process of game client. Kill it if there is one and try again. 

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16 minutes ago, Crysantos said:

Can you send us a WGCheck and screenshot? Then we'll forward it from our end, too.

 

Greetings, Crysantos

I have managed to resolve the issue but everything reset to defaults in the game, which should not happen 

Carousel reset, port reset and type of battle reset 

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2 hours ago, pzkpfwv1d said:

I have managed to resolve the issue but everything reset to defaults in the game, which should not happen 

Carousel reset, port reset and type of battle reset 

How did you resolve it?

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[WCWVE]
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Turned PC off and waited 5 minutes 

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[SCRUB]
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1 minute ago, pzkpfwv1d said:

Turned PC off and waited 5 minutes 

And they scoff at us when we ask them if they tried this.

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[PMI]
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Probably the big amount of ships-for-nothing, check that out.

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55 minutes ago, pzkpfwv1d said:

Turned PC off and waited 5 minutes 

 

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