[WG] MrConway WG Staff, Alpha Tester 3,411 posts 4,389 battles Report post #26 Posted November 30, 2018 5 hours ago, 22cm said: ^ They fixed it now. But I have already lost 475 gold... Support will refund it for you, just send through a ticket! 5 hours ago, 22cm said: WG technical support is famous... don t waste your time. . If you actually encounter any issues with our support please feel free to post about it in our feedback thread or send me a PM. Share this post Link to post Share on other sites
[BLAST] Armorin [BLAST] Players 763 posts 13,067 battles Report post #27 Posted November 30, 2018 Got the refund without issue and a polite response. Just mentioned @MrConway and provided a link to the forum page where refunds where stated, so it would have been hard to get it wrong even with too much Vodka consumption whist simultaneously trying to round up the server hamsters for the weekend. 2 Share this post Link to post Share on other sites
[TAYTO] ThePopesHolyFinger Players 1,101 posts 15,033 battles Report post #28 Posted November 30, 2018 What? Free repsec? But only if you play a clan game? That sound fair to everyone.@MrConway did this really happen? Share this post Link to post Share on other sites
[SM0KE] Verblonde Players 9,787 posts 20,582 battles Report post #29 Posted November 30, 2018 Just now, DB2212 said: Free repsec? But only if you play a clan game? They've done this the last two or three Clan seasons, I think. You only need play one clan game though, so it's not a hugely onerous requirement (suggest joining an 'only for the benefits' clan if you want to avoid more than those single clan battles)... Share this post Link to post Share on other sites
Ferry_25 Players 4,392 posts 12,107 battles Report post #30 Posted November 30, 2018 Free respec seems to have reinstated now. Share this post Link to post Share on other sites
[WG] MrConway WG Staff, Alpha Tester 3,411 posts 4,389 battles Report post #31 Posted December 3, 2018 On 11/30/2018 at 10:17 PM, DB2212 said: What? Free repsec? But only if you play a clan game? That sound fair to everyone.@MrConway did this really happen? Yes of course. Clan battles require very different captain specializations and we don't want to make clan battles players have to pay for several captain respec twice during each season. As such anyone who participates in the battles gets the chance to respec them for free. If you want to benefit from this offer for next season (provided we will run it again) I suggest you check the clan recruitment section and join a clan - a single clan battle makes you eligible :) 1 Share this post Link to post Share on other sites