[TTT] tsounts Players 1,711 posts 35,546 battles Report post #1 Posted November 30, 2018 Can't we respec our captains for free so soon? Can't find this information anywhere...It was still available yesterday evening.@MrConway Share this post Link to post Share on other sites
[-SBG-] ColonelPete Players 38,559 posts 19,462 battles Report post #2 Posted November 30, 2018 Patch Notes say until 4th December. Share this post Link to post Share on other sites
Spectre__ Beta Tester 109 posts 8,365 battles Report post #3 Posted November 30, 2018 You need to play a Clan Battle first to unlock it . Share this post Link to post Share on other sites
[TTT] tsounts Players 1,711 posts 35,546 battles Report post #4 Posted November 30, 2018 20 minutes ago, Spectre__ said: You need to play a Clan Battle first to unlock it . I did, I was doing changes for free until yesterday evening. Share this post Link to post Share on other sites
[TTT] tsounts Players 1,711 posts 35,546 battles Report post #5 Posted November 30, 2018 26 minutes ago, ColonelPete said: Patch Notes say until 4th December. That's what I had in mind.... Share this post Link to post Share on other sites
[S_W] N00Boo7 Players 398 posts 34,162 battles Report post #6 Posted November 30, 2018 same here, worked yesterday, today not anymore Share this post Link to post Share on other sites
[-SBG-] ColonelPete Players 38,559 posts 19,462 battles Report post #7 Posted November 30, 2018 That does not sound good. Lookes like something got messed up. @MrConway can you help? Share this post Link to post Share on other sites
[BLAST] Armorin Players 763 posts 13,067 battles Report post #8 Posted November 30, 2018 Just lost 250 doobies respeccing a captain expecting it to be free. Should have double checked. Not very happy. @MrConway Share this post Link to post Share on other sites
[PEZ] Yedwy Players 11,301 posts 40,414 battles Report post #9 Posted November 30, 2018 Uhh nasty good thing I spent the joint grease wensday and respecced/reset all I needed to as soon as i unlocked it... Share this post Link to post Share on other sites
[ADRIA] MMASK Players 187 posts 9,877 battles Report post #10 Posted November 30, 2018 Same here, played CW on Wednesday and Thursday, today was gonna respec Lightning captain to Jutland, notice no more free respec? Share this post Link to post Share on other sites
[-SBG-] ColonelPete Players 38,559 posts 19,462 battles Report post #11 Posted November 30, 2018 You must differentiate between respec and transfer. Transfers were not free. 2 Share this post Link to post Share on other sites
[CHEFT] ForlornSailor Players 7,374 posts 11,771 battles Report post #12 Posted November 30, 2018 No way. I wanted to respec yesterday evening after the session, but was too tired. Thinking "ah, you got all the time in the world tomorrow..." 1 Share this post Link to post Share on other sites
Flavio1997 Alpha Tester 1,006 posts 11,990 battles Report post #13 Posted November 30, 2018 i burned 400 doubloons for the same reason...and i'm talking about respeck, not transfer 1 Share this post Link to post Share on other sites
[BYOB] Aragathor Players 7,047 posts 33,021 battles Report post #14 Posted November 30, 2018 While I'm not surprised that WG would screw something up, I'm mightily pissed. My clan has rotated people in and out of our CB team for that resepc, and it looks it was all for nothing. Share this post Link to post Share on other sites
[WG] MrConway WG Staff, Alpha Tester 3,411 posts 4,389 battles Report post #15 Posted November 30, 2018 1 hour ago, ColonelPete said: That does not sound good. Lookes like something got messed up. @MrConway can you help? 1 hour ago, Armorin said: Just lost 250 doobies respeccing a captain expecting it to be free. Should have double checked. Not very happy. @MrConway It seems we have a bug regarding the free respec - we're working on fixing it. If you inadvertently spent doubloons on the respec, please contact our support team for a refund. If you haven't yet, please wait until we have fixed it! 6 Share this post Link to post Share on other sites
[BLAST] Armorin Players 763 posts 13,067 battles Report post #16 Posted November 30, 2018 Raised a ticket @MrConway . Your support ticket system category choices in order to progress are appalling. I ended up with a game client/crash to desktop category. Couldn't seem to make any other sensible choices at any stage. 1 Share this post Link to post Share on other sites
[RONIN] 22cm Beta Tester 6,377 posts 37,211 battles Report post #17 Posted November 30, 2018 1 hour ago, Armorin said: Just lost 250 doobies respeccing a captain expecting it to be free. Should have double checked. Not very happy. @MrConway Same here, but I lost 475 gold ... :) Share this post Link to post Share on other sites
[CBS] Allied_Winter Players 6,242 posts 10,755 battles Report post #18 Posted November 30, 2018 Either WG fixed it allready OR it was a bug that only applied to some players: Screenshot taken: 1 minute ago. Share this post Link to post Share on other sites
[RONIN] 22cm Beta Tester 6,377 posts 37,211 battles Report post #19 Posted November 30, 2018 ^ They fixed it now. But I have already lost 475 gold... Share this post Link to post Share on other sites
[BLAST] Armorin Players 763 posts 13,067 battles Report post #20 Posted November 30, 2018 Looks like it has been fixed. Share this post Link to post Share on other sites
[BLAST] Armorin Players 763 posts 13,067 battles Report post #21 Posted November 30, 2018 1 minute ago, 22cm said: ^ They fixed it now. But I have already lost 475 gold... Raise a support ticket and let me know the secrets of how to get good categorisation of the issue through the system..... Share this post Link to post Share on other sites
[TTT] tsounts Players 1,711 posts 35,546 battles Report post #22 Posted November 30, 2018 Seems fixed now. Share this post Link to post Share on other sites
[RONIN] 22cm Beta Tester 6,377 posts 37,211 battles Report post #23 Posted November 30, 2018 20 minutes ago, Armorin said: Raise a support ticket and let me know the secrets of how to get good categorisation of the issue through the system..... WG technical support is famous... don t waste your time. . Share this post Link to post Share on other sites
[PEZ] Yedwy Players 11,301 posts 40,414 battles Report post #24 Posted November 30, 2018 Well few weeks back they restored my kutzu and belfast within couple of hours after I raised the ticket so cant say i quite agree Share this post Link to post Share on other sites
RenamedUser_92906789 Players 5,828 posts Report post #25 Posted November 30, 2018 12 minutes ago, 22cm said: WG technical support is famous... don t waste your time. . Dont want to sound like a fanboy, but the support was exemplary regarding my tickets (not many, but still). Share this post Link to post Share on other sites
