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tsounts

Captain respec over already?

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[SHAFT]
[SHAFT]
Players
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Can't we respec our captains for free so soon? Can't find this information anywhere...It was still available yesterday evening.
@MrConway

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[SHAFT]
[SHAFT]
Players
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20 minutes ago, Spectre__ said:

You need to play a Clan Battle first to unlock it .

I did, I was doing changes for free until yesterday evening.

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[SHAFT]
[SHAFT]
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26 minutes ago, ColonelPete said:

Patch Notes say until 4th December.

That's what I had in mind....

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[BLAST]
[BLAST]
Players
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Just lost 250 doobies respeccing a captain expecting it to be free. Should have double checked.

 

Not very happy. @MrConway

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[JRM]
Players
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:fish_palm:Uhh nasty good thing I spent the joint grease wensday and respecced/reset all I needed to as soon as i unlocked it...

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[ADRIA]
[ADRIA]
Players
187 posts
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Same here, played CW on Wednesday and Thursday, today was gonna respec Lightning captain to Jutland, notice no more free respec?

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Players
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No way. I wanted to respec yesterday evening after the session, but was too tired. Thinking "ah, you got all the time in the world tomorrow..." :cap_fainting:

  • Cool 1

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[TKBS]
[TKBS]
Alpha Tester
1,003 posts
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i burned 400 doubloons for the same reason...and i'm talking about respeck, not transfer

  • Funny 1

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[BYOB]
[BYOB]
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While I'm not surprised that WG would screw something up, I'm mightily pissed.

My clan has rotated people in and out of our CB team for that resepc, and it looks it was all for nothing.

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[WG]
WG Staff, Alpha Tester
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1 hour ago, ColonelPete said:

That does not sound good.

Lookes like something got messed up.

@MrConway can you help?

 

1 hour ago, Armorin said:

Just lost 250 doobies respeccing a captain expecting it to be free. Should have double checked.

 

Not very happy. @MrConway

 

It seems we have a bug regarding the free respec - we're working on fixing it.

 

If you inadvertently spent doubloons on the respec, please contact our support team for a refund.

 

If you haven't yet, please wait until we have fixed it!

  • Cool 6

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[BLAST]
[BLAST]
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Raised a ticket @MrConway . Your support ticket system category choices in order to progress are appalling. I ended up with a game client/crash to desktop category. Couldn't seem to make any other sensible choices at any stage.

  • Cool 1

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[BOATX]
Beta Tester
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1 hour ago, Armorin said:

Just lost 250 doobies respeccing a captain expecting it to be free. Should have double checked.

 

Not very happy. @MrConway

Same here, but I lost 475 gold ... :)

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[BOATX]
Beta Tester
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^ They fixed it now. But I have already lost 475 gold...

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[BLAST]
[BLAST]
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1 minute ago, 22cm said:

^ They fixed it now. But I have already lost 475 gold...

 

Raise a support ticket and let me know the secrets of how to get good categorisation of the issue through the system.....

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[BOATX]
Beta Tester
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20 minutes ago, Armorin said:

 

Raise a support ticket and let me know the secrets of how to get good categorisation of the issue through the system.....

WG technical support is famous... don t waste your time.

.

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[JRM]
Players
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Well few weeks back they restored my kutzu and belfast within couple of hours after I raised the ticket so cant say i quite agree

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12 minutes ago, 22cm said:

WG technical support is famous... don t waste your time.

.

Dont want to sound like a fanboy, but the support was exemplary regarding my tickets (not many, but still).

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