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MrConway

Bug Reports

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[WG-EU]
WG Staff
2,054 posts
2,170 battles

Captains,

 

Please share all bugs encountered in the public test of version 0.7.11 below, using the following template:

 

1. Description

Clear and substantial description containing all necessary details.
Example: the cruiser Aoba: scout is inoperable.

 
2. Reproduction steps

A sequence of the player's actions which triggered the bug.
Example: 1. Select the cruiser Aoba 2. Enter the battle (Training or Random Battle). 3. Try to launch the scout.

 
3. Result

In-game experience resulting from the bug.
Example: When you press the scout activation button, you can hear the sound, but nothing actually happens. The aircraft stands still on the catapult.

 
4. Expected result

In-game experience which should have occurred if no bug is present.
Example: The scout has to be launched by the catapult.

 

5. Technical details

Example: Bug time: about 19:30 (UTC).Replay (attempt at 01:00), python.log, DxDiag

If you encounter this error, please zip your ~\crashes\ folder, upload it to any online file storage and add the link to your report.

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[BACA]
Players
67 posts
6,791 battles

Game wont recognize login info from the launcher. So I have to type in my password every time the game gets to the login screen, even when I have logged in on the launcher.

  • Cool 1

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Players
9 posts
6,362 battles

1. Description

Trying to collect third container results in error and freezes the game.

 
2. Reproduction steps

Go to container screen. Try to collect third container. Choose container type.

 
3. Result

When you press the "collect container button" (doesn't matter the container type, i tried it three times with different types) , you get the message "Transaction processing error. Please try again later", which also locks you in the screen. Neither "Esc" or the  "Back to Port" button work so you have to Alt+F4 the game and restart. Trying to get the container after restart results in the same.

LATER EDIT: Managed to collect container on the fifth try.

 
4. Expected result

I should have been able to collect the container.

 

5. Technical details

          Standard client. No crash log, since the game didn't crash.

shot-18.11.22_19.02.39-0553.jpg

Edited by wingsofwrath
managed to obtain required result.

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Players
999 posts
8,214 battles

The Callout Bug in Operation Killer Whale still has not been fixed.

 

I honestly don't know how many bug reports I have submitted about this. Can't be bothered with the format any more after all these months and months. It is not possible to call down fire upon specific opponents in the Operation. Whenever you try, it calls out a coastal installation, even if there is none.

 

Also re: Killer Whale, there is a spelling error in the new secondary task that calls for the destruction of the two new BBs replacing the former CVs. One of the BBs is spelled "Furi" in the task while the actual bot ship (the Kawachi) is called "Fury".

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[HOME]
[HOME]
Weekend Tester
956 posts
9,131 battles
3 hours ago, PziCrow said:

Game wont recognize login info from the launcher. So I have to type in my password every time the game gets to the login screen, even when I have logged in on the launcher.

Same for me, needs fixing fast or the only benefit of being forced to use the WGC is lost.

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[DUXTR]
Alpha Tester
475 posts
5,785 battles

For x amount of patches now we get a "u have news" reminder and it doesn't go away.

Chat disapears, friendslist too, carousel lags.....entire port lags.

 

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Players
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4,841 battles
7 hours ago, PziCrow said:

Game wont recognize login info from the launcher. So I have to type in my password every time the game gets to the login screen, even when I have logged in on the launcher.

 

3 hours ago, RobS80 said:

Same for me, needs fixing fast or the only benefit of being forced to use the WGC is lost.

I am having the same problem as you guys. I already send WG a ticket but they blamed me for the problem, in the first reply they said it was antivirus/firewall/router related which it is not. I am pretty ticked off about WG putting the blame on me so I send them another reply, I haven't had an answer from them yet and I probably never will.

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Players
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4,841 battles
9 hours ago, PantherSdkfz171 said:

 

I am having the same problem as you guys. I already send WG a ticket but they blamed me for the problem, in the first reply they said it was antivirus/firewall/router related which it is not. I am pretty ticked off about WG putting the blame on me so I send them another reply, I haven't had an answer from them yet and I probably never will.

Like I already thought, the boffins from WG refused to answer my second reply. Pretty awful customer service to say the least.

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[DAVY]
[DAVY]
Players
4 posts
4,943 battles

1. Description

After installing the new patch when I click the icon to filter ships in the port the UI freezes and no buttons respond. The filter window pops up and i can use the tick boxes but nothing actually "filters" in the carousel.

 
2. Reproduction steps

The same result happens every time i use the filter ships button without fail.

I normally use the modloader and a selection of mods so naturally I have tried without  but the same bug is reproduced.

 
3. Result

No buttons respond and no other ships can be selected.

The game has to be forced to quit in Task Manager because even pressing escape to bring up the quit menu doesn't respond.

I can type in the chat windows but pressing Return does nothing.

If I scroll the carousel and select ships that way the game plays perfectly normally.

 

4. Expected result

The filter window when used should change the listed ships in the carousel.

 

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[DAVY]
[DAVY]
Players
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10 hours ago, PantherSdkfz171 said:

 

I am having the same problem as you guys. I already send WG a ticket but they blamed me for the problem, in the first reply they said it was antivirus/firewall/router related which it is not. I am pretty ticked off about WG putting the blame on me so I send them another reply, I haven't had an answer from them yet and I probably never will.

Yes, i had the same copy/paste reply about antivirus/firewall/router too

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Players
7 posts
4,841 battles
35 minutes ago, KelticKnot said:

 

Yes, i had the same copy/paste reply about antivirus/firewall/router too

I guess this is what WG calls customer service, blaming players, refusing to answer questions and not even acknowledging their part in this problem. Pretty disgusting in my opinion.

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[SOR]
Players
294 posts
22 hours ago, PziCrow said:

Game wont recognize login info from the launcher. So I have to type in my password every time the game gets to the login screen, even when I have logged in on the launcher.

 

19 hours ago, RobS80 said:

Same for me, needs fixing fast or the only benefit of being forced to use the WGC is lost.

 

15 hours ago, PantherSdkfz171 said:

 

I am having the same problem as you guys. I already send WG a ticket but they blamed me for the problem, in the first reply they said it was antivirus/firewall/router related which it is not. I am pretty ticked off about WG putting the blame on me so I send them another reply, I haven't had an answer from them yet and I probably never will.

 

5 hours ago, PantherSdkfz171 said:

Like I already thought, the boffins from WG refused to answer my second reply. Pretty awful customer service to say the least.


I have the same issue.... Im very pissed right now, patch 0.7.11 broke the Login Credentials token!!!!
 

2018-11-23 13:50:50.171: INFO: [Print]  __realRemoveExternalCallback:  <m7f79019e.UIManager instance at 0x5B5923F0> mainScene.progressOfInit
2018-11-23 13:50:51.531: INFO: [Script] [Login] H:; A:; C:http://csis.worldoftanks.eu/csis/wowseu/?periphery=login2.worldofwarships.eu:20020&periphery=login1.worldofwarships.eu:20020; M:['login2.worldofwarships.eu:20020', 'login1.worldofwarships.eu:20020']; (, 44900495558258, 284)
2018-11-23 13:50:51.595: INFO: [Print] Token1LoginRequest.doLogin(): login2.worldofwarships.eu:20020 token ([WGCLoginCredentials] spaID 511605137, token len 8)
2018-11-23 13:50:52.106: INFO: [Print] [TOP] isTop: True, windowName: Waiting, final: False
2018-11-23 13:50:52.108: INFO: [Print] WindowsManager.__instanceWindow:  WaitingDialog
2018-11-23 13:50:52.108: INFO: [Print] [TOP] isTop: True, windowName: Waiting, final: False
2018-11-23 13:50:52.367: INFO: [Print] Token1LoginRequest.call(): 1 LOGGED_ON {"token2":"","wgnr":"eu.wargaming.net"}
2018-11-23 13:50:52.367: INFO: [Print] LOGGED_ON {u'token2': u'', u'wgnr': u'eu.wargaming.net'}
2018-11-23 13:50:52.369: INFO: [Print] [LOGIN] Positive, serverMsg: {u'token2': ', u'wgnr': u'eu.wargaming.net'}, status: LOGGED_ON
2018-11-23 13:50:52.369: INFO: [Print] [LOGIN] Setting wgnr url to "https://eu.wargaming.net"
2018-11-23 13:51:04.132: ERROR: [Other] ServerConnection::onChannelGone(0): Disconnecting due to dead channel( udp:92.223.24.106:32810 ).
2018-11-23 13:51:04.614: INFO: [Print] Token1LoginRequest.call(): 6 NOT_SET  
2018-11-23 13:51:04.614: INFO: [Print] [LOGIN] Setting gIsConnected to False
2018-11-23 13:51:04.614: INFO: [Print] clearAll 0 False
2018-11-23 13:51:04.614: INFO: [Print] ClanProxy.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] ClanProxy.cleanup()
2018-11-23 13:51:04.614: INFO: [Print] AccountLevelingProxyClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] SSEProxyCommon.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] ReplayManagerClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] PreBattleInfoHolder.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] ShutDownProxy.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] ShutDownProxy.cleanup()
2018-11-23 13:51:04.614: INFO: [Print] StatsProxy.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] StatsProxy.cleanup()
2018-11-23 13:51:04.614: INFO: [Print] ArcEventProxyCommon.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] CampaignsProxyClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] GatewayClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] IngamePortalProxyClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] LootboxProxyClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] LootboxProxyCommon.cleanup()
2018-11-23 13:51:04.614: INFO: [Print] PVEScriptsProxyClient.onLostConnection
2018-11-23 13:51:04.614: INFO: [Print] PVEDatahubUtils.cleanup()
2018-11-23 13:51:04.621: INFO: [Print] PVEScriptsProxyCommon.cleanup()
2018-11-23 13:51:04.647: INFO: [Print] TrainingRoomsManagerClient.onLostConnection
2018-11-23 13:51:04.647: INFO: [Print] UIStatisticsProxyClient.onLostConnection
2018-11-23 13:51:04.647: INFO: [Print] UserDataGate.onLostConnection
2018-11-23 13:51:04.647: INFO: [Print] UserDataGate.cleanup()
2018-11-23 13:51:04.647: INFO: [Print] AlmanacProcessorClient.onLostConnection
2018-11-23 13:51:04.647: INFO: [Print] PriceListClient.onLostConnection()

 

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[WG-EU]
WG Staff
2,054 posts
2,170 battles
17 hours ago, RobS80 said:

Same for me, needs fixing fast or the only benefit of being forced to use the WGC is lost.

 

It is a confirmed bug and we are looking into it.

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[UN1]
Beta Tester
168 posts
4,506 battles

Freedom camo on Cleveland Baltimore and Des Moines is STILL broken !

Screenshots are in the bug reports thread from 2 patches ago...

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[SOR]
Players
294 posts
2 hours ago, MrConway said:

It is a confirmed bug and we are looking into it.

Any ETA on a fix?
This is VERY annoying, been since patch day.. 

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[HHOTN]
Players
4 posts
5,219 battles

PING all over the place. Use to be stable 40ms all the time. Now jumping from 35 to 800ms. Ship leaps or freezes.
Never ever had a problem before

Edited by Bigred22
ping even worse !!!

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[NEKO]
[NEKO]
Players
1 post
4,537 battles

It seems like something happened to "Four haul goal" achievement.

 

image.thumb.jpeg.6fd9988922542e1bb781c3400d508d8f.jpeg

 

As you can see, battle from today, patch 7.11, 4 kills and no achievement.

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[BACA]
Players
67 posts
6,791 battles
33 minutes ago, MinorBub said:

It seems like something happened to "Four haul goal" achievement.

 

image.thumb.jpeg.6fd9988922542e1bb781c3400d508d8f.jpeg

 

As you can see, battle from today, patch 7.11, 4 kills and no achievement.

In the patch notes:

  • Since the event dedicated to Alexander Ovechkin is now over, the "Four-Goal Haul" achievement is no longer available.

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[UBOAT]
Alpha Tester
9 posts
1,404 battles

The combat missions for the "Black" ships doesn't work, as the criteria in the missions require the non "B" suffix versions... Eg "Gold Rush on Massachusetts" mission doesn't trigger when playing the "Massachusetts B" black friday version.

Edited by ExileSwede
spelling

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[SOR]
Players
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8 minutes ago, ExileSwede said:

The combat missions for the "Black" ships doesn't work, as the criteria in the missions require the non "B" suffix versions... Eg "Gold Rush on Massachusetts" mission doesn't trigger when playing the "Massachusetts B" black friday version.

 the mission is intended as a bonus for anyone who has the original ship of a black version.

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[5D]
Players
36 posts
3,856 battles

1. Description

Incorrect amount of free exp obtained from the Black Friday Container

 
2. Reproduction steps

Bought a single container from the premium store

 
3. Result

Received only 5000 Free EXP

 
4. Expected result

Receiving 35000 Free EXP as per the patch notes and all available promotional content provided by WG

 

5. Technical details

N/A

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[BACA]
Players
67 posts
6,791 battles
5 hours ago, Ydoum said:

1. Description

Incorrect amount of free exp obtained from the Black Friday Container

 
2. Reproduction steps

Bought a single container from the premium store

 
3. Result

Received only 5000 Free EXP

 
4. Expected result

Receiving 35000 Free EXP as per the patch notes and all available promotional content provided by WG

 

5. Technical details

N/A

Me too :(

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[ADRIA]
Players
3,842 posts
6,560 battles
8 hours ago, Ydoum said:

1. Description

Incorrect amount of free exp obtained from the Black Friday Container

 
2. Reproduction steps

Bought a single container from the premium store

 
3. Result

Received only 5000 Free EXP

 
4. Expected result

Receiving 35000 Free EXP as per the patch notes and all available promotional content provided by WG

 

5. Technical details

N/A

2 hours ago, PziCrow said:

Me too :(

You get 5k FreeXP from the free Black Friday containers you get from missions

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