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FrankeMand

Problems creating a ticket

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[RFTN]
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I have tried to create a ticket over the last couple of month, but i keep getting this error. I have tried from different computers and browsers without any luck... :-/

1.jpg

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Beta Tester
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It's the weekend, so not sure if he would answer then, but give it some time, and he might get around to it...

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[HOO]
Players
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On 10/19/2018 at 6:00 AM, FrankeMand said:

I have tried to create a ticket over the last couple of month, but i keep getting this error. I have tried from different computers and browsers without any luck... :-/

1.jpg

 

Tried a different browser or at the very least re-setting Cookies and settings in your current browser?

I created a ticket a few days ago with no problems.

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[LAFIE]
Beta Tester
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18 minutes ago, BeauNidl3 said:

 

Tried a different browser or at the very least re-setting Cookies and settings in your current browser?

I created a ticket a few days ago with no problems.

Had that issue a while back, and doing this resolved it.

 

Have created a couple since without any issues, using my normal browser I might add.

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[RFTN]
Players
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Listen, i have tried from different computers, some which have never accessed WOW before, and i get the same error message all the time....!!

I need to make changes to my account, but i never get the SMS verification code, so cant to any changes - and cant create a ticket..
 

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On 10/19/2018 at 7:00 AM, FrankeMand said:

I have tried to create a ticket over the last couple of month, but i keep getting this error. I have tried from different computers and browsers without any luck... :-/

1.jpg

+1 for persistence. :Smile_medal:

 

But isn't how support system is supposed to work? :Smile_trollface:

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[PMI]
Players
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1 hour ago, FrankeMand said:

Listen, i have tried from different computers, some which have never accessed WOW before, and i get the same error message all the time....!!

I need to make changes to my account, but i never get the SMS verification code, so cant to any changes - and cant create a ticket..
 

 

WoWs is not the same as the web, please educate yourself before making a fool of yourself.

 

Clear cookies and history, at least, all that relates to wordofwarships.**.

 

Alternatively try an "incognito" window.

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[RFTN]
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10 minutes ago, Juanx said:

 

WoWs is not the same as the web, please educate yourself before making a fool of yourself.

 

Clear cookies and history, at least, all that relates to wordofwarships.**.

 

Alternatively try an "incognito" window.

 

WoWs is not the same as the web, please educate yourself before making a fool of yourself.

 

Really...

Deleting Cookies and history was the first thing i did, but no change...

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[WG]
WG Staff, Alpha Tester
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On 10/19/2018 at 7:00 AM, FrankeMand said:

I have tried to create a ticket over the last couple of month, but i keep getting this error. I have tried from different computers and browsers without any luck... :-/

1.jpg

 

This is not something we have come across before, strange.

 

We will open a ticket from our side, you should be able to access that to let us know how we can help! :)

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[RFTN]
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2 hours ago, MrConway said:

 

This is not something we have come across before, strange.

 

We will open a ticket from our side, you should be able to access that to let us know how we can help! :)

 

OK thanks - i look forward for the ticket so we can get this sorted out.

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