Bert Dunkirk Commander

[Scousemart]

So I use Sovereigns to buy this unique commander for the skill boosts, yet when I install him in premium ship Cossack, he has no skill boosts (Jack of all Trades,  Expert Marksman, Smoke Screen Expert). Basically, he's just a ordinary commander. Is there a bug? Has anyone else seen this issue somewhere? Should I report it?

Thanks.

[MrConway]

On 10/6/2018 at 3:48 PM, Scousemart said:

This is screenshot. As you can see, he doesn't have Jack of all Trades, Expert Marksman or Smoke Screen Expert as enhanced skill. There should be a Plus (+) sign on those skills. He should be the same as Jack Dunkirk (see 2nd screenshot).

 

Morning!

 

So bizzarely when we highjacked your account to check this morning, we discovered that we have the opposite problem - for us Bert Dunkirk is fine, but Jack Dunkirk is missing the skills.

 

Please contact our support team and attach a WGCheck report to the ticket so we can track down the issue here! Instructions: https://eu.wargaming.net/support/en/products/wows/article/10248/

 

Ping me here when done and I'll shoot it through!

[MrConway]

Just now, MrWastee said:

now that's really weird lol.... could not be related to the ship rather than the commander? well, not if conway did check like posted in screenshots, but still a "maybe" ;). gl!

After killing our client cache the issue disappeared, so its just a display problem, not an actual issue with the commander.

 

Still worth fixing though :)

[Commander_Cornflakes]

Have you unlocked those skills on him? And can you post a screenshot of what it looks like?

[Scousemart]

1 hour ago, Commander_Cornflakes said:

Have you unlocked those skills on him? And can you post a screenshot of what it looks like?

This is screenshot. As you can see, he doesn't have Jack of all Trades, Expert Marksman or Smoke Screen Expert as enhanced skill. There should be a Plus (+) sign on those skills. He should be the same as Jack Dunkirk (see 2nd screenshot).

[Commander_Cornflakes]

Ok, it seems to be bugged, so I'll let @MrConway take over ^^

[ColonelPete]

Mods?

[Scousemart]

2 hours ago, Commander_Cornflakes said:

Ok, it seems to be bugged, so I'll let @MrConway take over ^^

Just to be sure, you'll let him know about this?

Thanks.

[Commander_Cornflakes]

Gerade eben, Scousemart sagte:

Just to be sure, you'll let him know about this?

Thanks.

He should get a message from that @, yes.

[ColonelPete]

My Bert looks fine.

[Astolfo_Is_My_Waifu]

My Bert also displays correctly, I'd try the game with mods disabled if any and see if that has any impact.

[MrConway]

On 10/6/2018 at 3:48 PM, Scousemart said:

This is screenshot. As you can see, he doesn't have Jack of all Trades, Expert Marksman or Smoke Screen Expert as enhanced skill. There should be a Plus (+) sign on those skills. He should be the same as Jack Dunkirk (see 2nd screenshot).

 

I've asked our QA guys if they have encountered this. Are you using any mods? If yes please try removing them.

[MrWastee]

now that's really weird lol.... could not be related to the ship rather than the commander? well, not if conway did check like posted in screenshots, but still a "maybe" ;). gl!

[Scousemart]

On ‎09‎/‎10‎/‎2018 at 10:10 AM, MrConway said:

 

Morning!

 

So bizzarely when we highjacked your account to check this morning, we discovered that we have the opposite problem - for us Bert Dunkirk is fine, but Jack Dunkirk is missing the skills.

 

Please contact our support team and attach a WGCheck report to the ticket so we can track down the issue here! Instructions: https://eu.wargaming.net/support/en/products/wows/article/10248/

 

Ping me here when done and I'll shoot it through!

Hi.

 

Sorry about the late reply to this. I forgot about it and I didn't get a notification of any replies to my post.

 

However, the problem seems to have resolved itself. I don't use mods, so that hasn't been an issue. Maybe it was some sort of minor glitch but as the problem is no longer there, I guess the issue is resolved. If you think I should pursue this, let me know.

 

Thanks for replying.