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McKvack

Need help: "An unhandled exception is occured"

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Beta Tester
46 posts
4,969 battles

 

:( nope nothing Works and no reply to ticket tomorow of to work and 9 days out from home so wont play wow soon cant belive hope all others have smooth sail :(

 

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Players
32 posts
28,231 battles

Im trying to install the world of warships but when i try to download the game with the installer (http://worldofwarships.eu/en/content/game/?utm_campaign=wows-installer&utm_medium=auto_open&utm_source=webinstaller)  it says : An unhandled error is occured. The Aplication will be restarted  . Can anyone help me ? I tryed all the solutions above and nothing worked out

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Beta Tester
349 posts
7,834 battles

Im trying to install the world of warships but when i try to download the game with the installer (http://worldofwarships.eu/en/content/game/?utm_campaign=wows-installer&utm_medium=auto_open&utm_source=webinstaller)  it says : An unhandled error is occured. The Aplication will be restarted  . Can anyone help me ? I tryed all the solutions above and nothing worked out

 

Out of intrest, is your Windows Update up to date? In a vanilla Windows vista/7/8 certain updates to Net Framework 3.5 and 4.0 are missing, and visual C++ updates are there as well, which are required for any WG title.

 

https://eu.wargaming.net/support/Knowledgebase/Article/View/67/30/what-to-do-when-the-world-of-tanks-game-launcher-doesnt-work-properly

Edited by Ew_

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Beta Tester
349 posts
7,834 battles

Yes unfortunately evrything is up to date and the anti virus is deactivated ......... dont know what else to do ... :( 

 

 

One guy found that this was the cause http://forum.worldoftanks.com/index.php?/topic/326505-fix-critical-error-an-unhandled-exception-is-occured-the-application-will-be-restarted/

 

Another "My solution was to delete all old C++-files and reinstall fresh ones thrue the links provided above."

In other words, its something thats wrongly configured or installed with your OS that interferes with the launcher, or a component that is missing. What it is? Shame the error message doesnt give more specific information.

 

A third solution by WG is

  • Click on your Start menu icon.  
  • In the run/search box, type %temp% and press enter.  Your user's temp file folder will open.
  • Delete all the files in the folder.  Some of the files may still be in use by Windows.  This is normal.  Just delete the files you can.
Edited by Ew_

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Players
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i try all solutions but nothing worked out ............. windows updates , adobe flash , java , c++ files , temp,antivirus and again the same thing  but thank  you for your advice 

 

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Weekend Tester
1 post
2,265 battles

i have the same issue with all the three launchers, i've sent a ticket.....

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Beta Tester
349 posts
7,834 battles

Well it is something on your end, your OS is missing files needed or they are blocked by something you have installed, not up to date, maybe even outdated pirated versions that cannot run windows update and recieve the required updates for the required files.

 

Its impossible to say what it is and there is no "do this and it will work", its unique for every single case. But it is not normal and related to your OS/installed programs/updates and not the launchers.

Edited by Ew_

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