Jump to content
Sign in to follow this  
You need to play a total of 50 battles to post in this section.
goodman528

Cash refund for premium carriers after rework?

Cash refund for premium carriers after rework?  

122 members have voted

  1. 1. Cash refund for premium carriers after rework?

    • I own premium carrier(s); and I want cash refund after rework
      36
    • I own premium carrier(s); and I do not want cash refund after rework
      22
    • I do not own premium carrier(s); and I support cash refund after rework
      33
    • I do not own premium carrier(s); and I do not support cash refund after rework
      31

49 comments in this topic

Recommended Posts

Beta Tester
203 posts
8,108 battles

The proposed carrier rework looks like this:

 

This gameplay is very different from the current carrier gameplay. This is not what I expected when I bought the product of premium carriers from the WG premium shop. Will WG offer refunds for customers who are unhappy because of these changes?

Share this post


Link to post
Share on other sites
Players
148 posts

What you gonna do when they will stop this game completely (will happen) ? Ask for a 100% refund?

 

Don't be so dramatic. it's a game. You played with your CV. Didn't you? 

  • Cool 3

Share this post


Link to post
Share on other sites
[TRAV]
[TRAV]
Players
2,507 posts

Did you or did you not play your premium CVs so far?

 

There will be a refund option. There will also be an option to try the gameplay yourself before you apply for that.

 

If the refund will be a cash option? I have my serious doubts about that and I wouldn't vote for it either, as that change is made to better integrate and balance the class into the game everyone else plays. So it is for the benefit of everyone.

  • Cool 1

Share this post


Link to post
Share on other sites
[XODUS]
Players
737 posts
4,212 battles
2 minutes ago, Egoleter said:

If the refund will be a cash option? I have my serious doubts about that and I wouldn't vote for it either, as that change is made to better integrate and balance the class into the game everyone else plays. So it is for the benefit of everyone.

Too complicated to be Cash IMHO especially in EU with numerous currencies to deal with. 
It will be Doubloons & Premium time I suspect for Premium Carriers
And Credits for Silver Ships

  • Cool 1

Share this post


Link to post
Share on other sites
Players
3,356 posts
5,833 battles

I tend to agree with @Milckenbom and @Egoleter. What would you have done if the game didnt turn out to be successful and it would have been shut down by now? Do you ask for a refund when you vacuum-cleaner stops working after 4 years?

 

 

  • Cool 2

Share this post


Link to post
Share on other sites
[YARRR]
Beta Tester
7,435 posts
13,843 battles

I'd be extremely surprised if WG offers us a cash refund.

Would I want one? Eh, maybe? Depends on how the rework turns out overall. If it's absolutely horrible, yeah, I'd want my cash back. If it's okay but not to my taste, I wouldn't begrudge them for "only" giving us doubloons etc.

  • Boring 1

Share this post


Link to post
Share on other sites
Beta Tester
1,850 posts
6,160 battles

I dont think a cash refund will happen, as mentioned a few posts up, its probobly (dare i say guarenteed) to be doubloons. 

Share this post


Link to post
Share on other sites
Players
889 posts
7,322 battles

As far as I'm concerned, a doubloon refund suffices. This should extend to permacamos.

 

One of my major concerns about the rework is how they'll provide distinctive gameplay with parallel CV lines. At present the gameplay drastically changes with squadron setups and the capabilities of bombers AND fighters compared to the opposition. In the future, you only have a single attack wave you can play with. Do I still want my Saipan when I have a Hiryu?

 

I really feel for the guys who've been in this for the RTS gameplay and spent a lot of money on it. They'll have no use for whatever amount of doubloons you give. You can argue that "you got to play it for a while, so it's fair" -- but it's not fair really, is it, when the rest of us are free to keep playing for 3, 5, 10, ... years.


 

Share this post


Link to post
Share on other sites
[DKMUK]
Players
255 posts
2,483 battles

READ THE TERMS AND CONDITIONS

 

when you buy a digital item to use in a game like a premium ship or outfit or gun or whatever you are buying the right to use it nothing else.

 

you do NOT own the ship or the intellectual property (code that makes the ship)

 

you actually agree when you buy it that the item can change,be modified and even removed altogether 

 

its a bit like me buying a game like black desert for £50 and me not liking a class change at a later date, do i get my money back of course not.

 

Now WG are quite decent about this they often refund it terms of gold/doubloon's as this normally stops the player from making to much noise but legally they dont have to give you anything

 

read terms and conditions before you buy

 

Content

7.1 The Services contain a lot of content, including, but not limited to software, technology, text, forum posts, chat posts, profiles, widgets, messages, links, e-mails, music, sound, graphics, pictures or video materials, as well as the design and appearance of our Sites and the Games (the "Content"). Some parts of the Content may only be accessible online and/or require using keys or codes, serial codes and/or online authentication of any kind and in-game achievements in order to be unlocked.

7.2 The Content and all of the intellectual property rights in the Content are owned by us (or by our affiliates and partners as applicable). However, during the time these Terms of Service are in force between you and us, we grant you a personal right (known as a 'licence') to use the Content in connection with your access and use of the Services. This licence is:

  • a) 'non-exclusive' (meaning that we can grant the same and similar licences to other people as well);
  • b) 'revocable' (meaning that we can terminate this licence in certain circumstances, which are explained further below);
  • c) 'personal' (meaning that you may not use the Content for any commercial purpose);
  • d) 'non-transferable' (meaning that the licence is only for your benefit and you may not transfer or sub-licence any of the rights that we grant to you to any other person);
  • e) 'limited' (meaning that you can only use the Content for the purposes we set out in these Terms of Service); and
  • f) conditional on your compliance with these Terms of Service, Game Rules, Forum Rules and the EULA.

7.3 Unless and to the extent that we have expressly authorised you in writing, you must not:

  • a) copy or download any Content from the Service or any part thereof (except as part of the proper use or operation of the Services);
  • b) distribute, publicly perform or display, lease, sell, transmit, transfer, publish, edit, copy, create derivative works from, rent, sub-license, distribute, decompile, disassemble, reverse engineer or otherwise make unauthorized use of the Content;
  • c) make any commercial use (i.e. for profit) of any Content; or
  • d) remove, obscure, or alter copyright, patent, trademark, or other proprietary rights notices affixed to the Content.

7.4 Wargaming will do its best to make the Content available to you as a part of your enjoyment of the Services, but this is subject to some rules which we need in order to ensure efficient running of the Services:

  • a) we can only make the Content available to you if it is legal for you to have access to the Content in your home country;
  • b) you may only obtain the Content from us (or from any person that we authorise for this purpose) and you must not obtain Content from any other person or attempt to do so;
  • c) we reserve the right to refuse your request(s) to acquire the Content, and we also reserve the right to limit or block any request to acquire or obtain Content at our reasonable discretion, in particular insofar as there are technical issues and/or legal restrictions e.g. under copyright law, criminal law, youth protection law etc.;
  • d) we do not guarantee that any of the Content will be available at all times, in all countries and/or all geographic locations, or at any given time or that we will continue to offer any particular Content for any particular period of time (unless we expressly say otherwise as part of the Services);
  • e) the Content you have access to is not returnable, exchangeable, or refundable for other Content or for cash, or other goods or services, unless otherwise provided in the present Terms of Service or as permitted in the Services; and
  • f) we may have to change or update the Content from time to time, but we will post details of any changes in the news section of the relevant Site(s).

8. Virtual Goods

8.1 The Services may permit you to purchase virtual items, virtual currency (so-called "Gold") or time-limited premium memberships (virtual items, virtual currency and premium memberships together "Virtual Goods").

8.2 The following provisions apply to the purchase of Virtual Goods. To purchase Virtual Goods, you need to have an Account.

  • a) To conduct a purchase of Virtual Goods at the Site, you have to click on the "Get Gold" button. Once you get to our premium shop you can then choose the Virtual Goods, which you would like to purchase. The respective price in Euro, US-Dollar or the currency applicable to your region, for the Virtual Good you would like to purchase, will be displayed. You then may choose a payment method and enter your respective payment details. The total amount of a purchase may be adjusted by adding a fee, if any, applicable to the payment method you selected and for mandatory tax payments, if any, required by law. If adjusted, the total amount of the purchase will be recalculated automatically and displayed before you confirm the purchase. If your payment is in a currency other than that of the purchase amount shown on the website, the exchange rate applied on the payment date will depend on the selected payment method.
  • b) Before you confirm your purchase by clicking on the "Purchase Now" button (or a likewise conspicuously labelled button concluding the purchase process), or by fulfilling another action required (e.g. sending a message, etc.), you will have the opportunity to review your purchase details, i.e. the particular Virtual Goods including its amount, if applicable, and respective total price including all taxes, and to correct any errors. To correct any errors you should go back to our premium shop, e.g. by clicking on the "Back" button of your browser.
  • c) By clicking the "Purchase Now" button (or the likewise conspicuously labelled button concluding the purchase process), or by fulfilling another action required (e.g. sending a message, etc.), you are sending an order to us to purchase the confirmed amount of Virtual Goods. If you have provided valid payment details within your Account, we will process your order. You will be notified of our acceptance or denial of your order by us on your screen within a few minutes from the moment of clicking the "Purchase Now" button (or the likewise conspicuously labelled button concluding the purchase process) or fulfilling the respective other action required (e.g. sending a message, etc.).
  • d) In case we accept your order, we will directly thereafter credit the purchased Virtual Goods to your Account and we will charge you via the selected payment method. You will also receive a confirmation of your purchase via e-mail, containing the contract details (the "Purchase Contract") and these Terms of Service. Other than that, we will not store the Purchase Contract text and wording and it will not be accessible to you after conclusion of the Purchase Contract.
  • e) The Purchase Contract will be concluded in the language of the country where you live, or in the English language, unless otherwise provided under the applicable consumer protection law.

8.3 We set out below the rules that apply to Virtual Goods:

  • a) Virtual Goods may only be redeemed for other Virtual Goods where permitted in the Services;
  • b) once you have purchased Virtual Goods, those Virtual Goods are non-refundable and non-exchangeable (whether or not you use them), except as set forth in these Terms of Service, or as it is required under the applicable law;
  • c) Virtual Goods cannot be sold or transferred to anyone, but you may buy Virtual Goods for another user of a Game through the gift shop applicable to that Game;
  • d) Virtual Goods cannot be exchanged for cash or any goods or services (except other Virtual Goods as permitted in the Services);
  • e) we do not make any promises about how or when Virtual Goods may be available for purchase and can update or change Virtual Goods available for purchase at any time;
  • f) you may only acquire Virtual Goods from us (or from any person that we authorise for this purpose) or from another user of the Game as a gift through the gift shop applicable to that Game, and you must not obtain Virtual Goods from any other person or in any other way or attempt to do so; and
  • g) we may limit or block a request to acquire Virtual Goods for any reason.

8.4 Information concerning the exercise of the right of withdrawal

Right of Withdrawal

  • You have the right to withdraw from any Purchase Contract within 14 calendar days without giving any reason. The withdrawal period will expire after 14 calendar days from the day of the conclusion of the Purchase Contract. 
    To exercise the right of withdrawal, you must inform us, 
    Wargaming Group Limited 
    105, Agion Omologiton Avenue, Nicosia 1080, Cyprus 
    e-mail: wf@wargaming.net 
    phone: +357 22 864444 
    fax: +357 22 864454 
    of your decision to withdraw from a Purchase Contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form you find under http://content.wargaming.net/Withdrawal%20Form.docx, but it is not obligatory.
  • You can also electronically fill in and submit a withdrawal form on our website via this link: https://eu.wargaming.net/support/kb/articles/600. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
  • To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

  • If you withdraw from the Purchase Contract, we shall reimburse to you all payments received from you under this Purchase Contract, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 calendar days from the day on which we are informed about your decision to withdraw from this Purchase Contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
  • If you requested to begin the performance of services under a Purchase Contract during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from that Purchase Contract, in comparison with the full coverage of these services under the Purchase Contract.
  • You lose your right of withdrawal, insofar as the Purchase Contract is a service contract, after the service has been fully performed and if the performance has begun with the your prior express consent, and with the acknowledgement that you will lose your right of withdrawal once the service has been fully performed by us.
  • You lose your right of withdrawal insofar as the Purchase Contract comprises the supply of digital content which is not supplied on a tangible medium if the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.

Based on the aforesaid you understand that by purchasing Virtual Goods, you consent that we make available these Virtual Goods to you directly after we have accepted your order. You will lose your right of withdrawal once the Virtual Goods have been made fully available to you by us. However, your right of withdrawal is not lost if you purchase Virtual Goods that are granted to you for a certain period of time (e.g. time-limited premium memberships).

8.5 Please note that due to technical limitations we cannot warrant that payments made by you via a specific payment method will be reimbursed to you via that same payment method:

You agree that reimbursements for such payments can be facilitated by us via another, common means of payment, e.g. via transfer of money to your bank account, in case reimbursements via these payment methods are technically impossible. In any case, you will not incur any fees as a result of such reimbursement.

8.6 Applicable consumer protection law, in particular your right of withdrawal under article 4 of section 8 "Virtual Goods and Virtual Currency", will not in any way be restricted by the present Terms of Service.

8.7 The following rules apply in regard to the gifts made through the Premium Shop:

  • a) As of the latest ToS update, gifts are only available in World of Tanks and World of Warplanes. Please check for updates.
  • b) Please note that gifts can be made within the same game server region only, i.e. gifts from an account on the EU server cannot be made to players on the North America server.
  • c) Within 24 hours after a gift is sent, the recipient will receive a notification via email. To receive a gift, the recipient must go to the My Gifts page in the Premium Shop and accept the gift.
  • d) A recipient may accept or decline a gift. A recipient has 30 days to accept a gift. If it is not accepted within this period, the sender will automatically receive compensation to their account as in-game currency equal to the price of the gift as at the time of purchase.
  • e) Within 24 hours after a recipient accepts or declines a gift, the sender will receive a notification via email.
  • f) If a recipient of a gift already owns a vehicle included in the gift, that vehicle's full cost in gold as at the time of purchase in the Premium Shop will be automatically compensated to the recipient. The vehicle will not be transferred to the recipient's account.
  • g) Any vehicles sent as a gift will be transferred together with a corresponding Garage Slot.
  • h) If the sender of a gift cancels the payment or fails to pay after the recipient accepts the gift, both accounts will be blocked until the circumstances are clarified. Please do not accept gifts from unknown senders.

 

 Now you might have a case where the core game play of said ship is completely different to that advertised when you purchased the licence to use said virtual  goods and you may be able to get your money back with a law suit however the cost of said lawsuit would far out way the cost of said virtual good(s) the only real way of it being cost effective would be a group of players say a few hundred doing a class action lawsuit 

 

quick side note i would prefer just a EXP/ Silver refund to a Russian refund where you pay more to get something they are changing.

 

@MrConway

 

NO RUSSIAN REFUNDS THIS TIME PLEASE WARGAMING!!!!!!

Share this post


Link to post
Share on other sites
Players
3,356 posts
5,833 battles
3 minutes ago, jss78 said:

One of my major concerns about the rework is how they'll provide distinctive gameplay with parallel CV lines. At present the gameplay drastically changes with squadron setups and the capabilities of bombers AND fighters compared to the opposition. In the future, you only have a single attack wave you can play with. Do I still want my Saipan when I have a Hiryu?

 

Even more: Why play Haku when you can play Hosho? Remains to be seen how the difference in Tiers will be. Maybe you only have 3 planes on low-tier and can only attack once? I cant think of other differences to make me grind through a line.

 

5 minutes ago, jss78 said:

I really feel for the guys who've been in this for the RTS gameplay and spent a lot of money on it. They'll have no use for whatever amount of doubloons you give. You can argue that "you got to play it for a while, so it's fair" -- but it's not fair really, is it, when the rest of us are free to keep playing for 3, 5, 10, ... years.

 

Fair point also. Its a tough nut.

  • Cool 1

Share this post


Link to post
Share on other sites
Beta Tester
1,850 posts
6,160 battles

I just hope they extend the secondary gun range and reduce the reload on the Kaga, to say 8.5 km 4 sec reload after the rework :Smile_trollface:

 

Edit:it would be a uneque ship then. 

Edited by Major_Damage225

Share this post


Link to post
Share on other sites
[TEACH]
Alpha Tester
2,324 posts
9,090 battles

Not interested in cash refund. CV is not my main but I'm keen to see how cv rework plays out and if's it's going to be as damatic as people make it out to be.

  • Cool 1

Share this post


Link to post
Share on other sites
Players
1,583 posts
6,243 battles

I don't own any premium Carrier but none the less I take that money too!

 

SMEYyvd.gif

  • Funny 3

Share this post


Link to post
Share on other sites
[RONIN]
[RONIN]
Beta Tester
2,679 posts
5,569 battles

I'd expect doubloons for premium ships. Tech tree ships I'd expect cost in silver back, and probably the xp spent unlocking back as free xp

Share this post


Link to post
Share on other sites
[DKMUK]
Players
255 posts
2,483 battles
1 hour ago, Xevious_Red said:

I'd expect doubloons for premium ships. Tech tree ships I'd expect cost in silver back, and probably the xp spent unlocking back as free xp

would also expect captain skills to be reset as some skills might not make sense in the new model, hum all those captains on ships where i wish i had specked them different, guess all my american/jap captains will be cv captains the night before the rework goes live

Share this post


Link to post
Share on other sites
[RONIN]
[RONIN]
Beta Tester
2,679 posts
5,569 battles
4 minutes ago, Warhawk1984 said:

would also expect captain skills to be reset as some skills might not make sense in the new model, hum all those captains on ships where i wish i had specked them different, guess all my american/jap captains will be cv captains the night before the rework goes live

They would be more likely to give a reset to all captains.

Some of the skills may just go (service time for planes). Some may become less desirable (+1DB/fighter). Other classes may want to take/drop skills -BFT/AFT/manual AA etc

Share this post


Link to post
Share on other sites
[MIRAI]
Players
8 posts
9,298 battles

Maybe full cash refund is not a good idea, but I have heared things like doubloons refund, or a rare ship as replacement. Tbh I would like to swap my Kaga for a Kamikaze or Kutusov x) 

Share this post


Link to post
Share on other sites
[NWP]
[NWP]
Players
8,131 posts
11,671 battles

Great summary of CVs and WG's treatment of the class and player base.

 

My only issue is now is there any point playing any CV until the changes? :Smile_amazed: All soon to be a fading memory...

Share this post


Link to post
Share on other sites
Beta Tester
203 posts
8,108 battles
6 hours ago, Warhawk1984 said:

WG is not legally obligated to refund. Otherwise I wouldn't have made this post, I would have just sat back and waited for my refund. But you know what happens to companies that treat customers like this?

 

Let me tell you a story. Back in the 1980s, drivers in America complained about the problem of "auto-acceleration" in two brand of cars. Toyota and Audi. The drivers said their cars would accelerate on their own when they were not pressing on the accelerator. Both Toyota and Audi investigated the problem and found there was nothing wrong with their cars. At which point, Toyota publicly apologized and recalled all allegedly affected cars and replaced them free of charge. Toyota went on to become the largest automobile manufacturer in the world. While Audi told the public they couldn't find anything, so it must be the fault of the drivers. Audi's sales immediately plummeted by 60% and went on to become extinct in the US market. No investigation has ever found the cause of "auto-acceleration". This problem is as mythical as the Lochness monster. But in business the most important thing is the trust of your customers.

 

That is what WG is messing with here. The trust between WG and their customers. If they set a bad precedence, who will have confidence in buying their products in the future?

  • Boring 1

Share this post


Link to post
Share on other sites
Weekend Tester
542 posts
4,965 battles
43 minutes ago, goodman528 said:

 

 

That is what WG is messing with here. The trust between WG and their customers. If they set a bad precedence, who will have confidence in buying their products in the future?

 

 

Well, judging by the history of WoT, WG don't actually have to worry too much about undermining the confidence of existing customers as (a) there is a near-endless supply of new customers, and (b) many/most of the existing customers appear to be happy to carry on spending money on the game.

 

E.g. despite pretty much every €30-40 premium tank becoming obsolete or unplayable a few months after it is introduced, hundreds of thousands of players seem happy to buy the next one that gets released!

 

By comparison with some of the the things that have happened in WoT, a CV rework in WoWS seems fairly trivial....

 

 

 

Share this post


Link to post
Share on other sites
[POI--]
Players
3,907 posts
5,023 battles

I do wonder what WG will do not just with premium CVs, but with premiums that basically had strong AA as part of their balancing. Yuubari, Texas and Kii for example. Is their AA going to be good enough to stay relevant? Or if AA gets toned down to avoid no-fly zones, will they suddenly be pretty much just be a lot worse, having half their AA dodged. Heck, Yuubari's one long-range gun till now gave at least the panicking effect, but you aren't going to tell me that even with defAA those puffs from one gun aren't easily dodged.

  • Cool 1

Share this post


Link to post
Share on other sites
[MIRAI]
Players
11 posts
7,135 battles

Any sort of real money refund for virtual goods is basically impossible in the first place.
The money that you spent was already spent by the company on something else either way

Just accept a doubloon compensation and be happy you're getting that -3-

Share this post


Link to post
Share on other sites
[DC-DK]
Players
2,066 posts
23,555 battles

My guess is Doubloons for the Premiums and free xp plus full credit compensation for the silver ships

Share this post


Link to post
Share on other sites
Players
2,173 posts
3,836 battles
6 hours ago, Fasey said:

Tbh I would like to swap my Kaga for a Kamikaze or Kutusov x) 

Switching from one P2W ship to another.

Good call.

 

6 hours ago, Negativvv said:

My only issue is now is there any point playing any CV until the changes? :Smile_amazed: All soon to be a fading memory...

Seems like there is. At least I did saw lot of CV activity since that rework video came out.

I dont think ill jump into my Ranger so soon. January the earliest.

Share this post


Link to post
Share on other sites
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×