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MrConway

Bug Reports

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[WG-EU]
WG Staff, Alpha Tester
2,650 posts
2,443 battles

Captains,

 

Please share all bugs encountered in version 0.7.6 below, using the following template:

 

1. Description

Clear and substantial description containing all necessary details.
Example: the cruiser Aoba: scout is inoperable.

 
2. Reproduction steps

A sequence of the player's actions which triggered the bug.
Example: 1. Select the cruiser Aoba 2. Enter the battle (Training or Random Battle). 3. Try to launch the scout.

 
3. Result

In-game experience resulting from the bug.
Example: When you press the scout activation button, you can hear the sound, but nothing actually happens. The aircraft stands still on the catapult.

 
4. Expected result

In-game experience which should have occurred if no bug is present.
Example: The scout has to be launched by the catapult.

 

5. Technical details

Example: Bug time: about 19:30 (UTC).Replay (attempt at 01:00), python.log, DxDiag.
 

If you encounter this error, please zip your ~\crashes\ folder, upload it to any online file storage and add the link to your report.

 

565152Sanstitre.png

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1. Description

The arsenal seems to be unavailable to me.

 
2. Reproduction steps

Press the "arsenal" button to the left while in the port.

 
3. Result

Instead of entering the arsenal, I get a page with on top "HTTPS://ARSENAL.WORLDOFWARSHIPS.EU" in white letters.

Below it, in the middle, I get "WEB SERVER IS UNAVAILABLE" in orange letters.

Having asked a clanmember he seems to be able to enter the arsenal. I had mods installed previous patch but haven't reinstalled them yet. They shouldn't cause a problem but maybe they do.

 
4. Expected result

I expected to click the Arsenal button, then enter the arsenal and see what's in there.

 

5. Technical details

11:02 Central European Time

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Players
327 posts
5,744 battles

When you select the Operation the ships you can use are not highlighted as before.

 

FYI. I have all the ships you can use for this operation and not one is highlighted.

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[BABBY]
Beta Tester
1,515 posts

1. Description
A. Camera is not zoomed out fully at battle start.
 
2. Reproduction steps
Enable 'zoom camera out fully when battle starts' setting. Start battle.

 

3. Result
Camera is not zoomed out fully on battle start. It is zoomed out but remains 1-2 movement of the mouse wheel away from fully out.
 
4. Expected result
Camera to zoom out fully on battle start.

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

1. Description
Camera zoom level is not resumed correctly after switching to torpedoes and back to guns.
 
2. Reproduction steps
Enter battle. Switch to torpedoes and back to guns.

 

3. Result
Camera will be zoomed out to the same level as in the battle start bug described above.
 
4. Expected result
Camera to resume zoom level last used for guns.

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

1. Description
Katori's fighters didn't have a model when launched. All UI elements were intact and the aircraft otherwise behaved as expected.
 
2. Reproduction steps
Have double plane skill on captain.
Start battle with Katori.
Launch fighters.
 
3. Result
Katori's fighters didn't have a model when launched. All UI elements were intact and the aircraft otherwise behaved as expected.
 
4. Expected result
Plane models to be visible.

 

5. Technical details
Battle start 28.06.2018 17:09 ingame time.

python.7z

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[CR-S]
Players
446 posts
20,012 battles
On 6/26/2018 at 1:22 PM, MrConway said:

1. Description

Game froze while entering a battle the first time after installing Patch 0.7.6 (at 11AM); i could not re-start the game client afterwards. I got this error-message (attachment 1).

After finally  being able to re-enter at 7PM i got banned for 3 battles.

 
2. Reproduction steps

ALT+F4, didn´t bother to try again.

 
3. Result

In-game experience resulting from the bug.
-As i said, ban for 3 battles (Attachment 2).

-Signals wasted (including special signals Hydra and Papa-papa)

-Got reported / karma drop

- i get accused to have left a battle early

 
4. Expected result

In-game experience which should have occurred if no bug is present.
Click BATTLE and get into a battle.

 

5. Technical details

happened around 11AM, right after installing the Patch 0.7.6.

 

Attachment 1:

Spoiler

5b351d6b8d248_fakingfak.jpg.7343ffdca3d7fef0629c5ada5d76f7d8.jpg

 

Attachment 2:

Spoiler

crap.thumb.jpg.544ed57decf933be5bed201a5f6c1f53.jpg

 

 

 

Sum-up; your product crashes, i get a ban + accused of leaving a battle early + loss of in-game items.

Thanks and have a good night.

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[BABBY]
Beta Tester
1,515 posts

1. Description

Torpedoes sometimes don't fire.

 
2. Reproduction steps

Enter battle.

Target enemy ship.

Be turning (with E/Q keys) while moving and switch to torpedoes.

Once launchers align with aim, fire.

Occasionally nothing happens until 2-6 seconds of spamming LMB.

 
3. Result

Occasionally nothing happens until 2-6 seconds of spamming LMB.

 
4. Expected result

Torpedoes to fire when they are selected and the fire control is pressed.

 

5. Technical details

Already provided python.log earlier. If you want other things contact me privately.

Bug occured in 7.5.1 as well.

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Weekend Tester
2 posts
444 battles

1. Description

I only have two flags, CBT and BW. When mounted, the ship displays other flags.

 
2. Reproduction steps

Choose a ship, any ship

Go to Exterior/flag tab

Select one of my two flags.

 

3. Result

The ship displays the BW flag if I choose CBT,  ALPHA flag if I choose BW.

 

4. Expected result

Well I do think it should show the CBT flag if I so choose.

 

As I don't have any flags with any sort of bonus I don't know if it's just a display problem or if bonuses are mixed up as well.

 

shot-18.06.28_22.17.42-0508.jpg

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Quality Poster
1,676 posts
8,660 battles

Not a new bug, but one that keeps reoccurring.

When you're in a division and the division chat window is minimized for whatever reason, it doesn't always maximize when you click on it.

Since the controls for readying up and such are in that window, that means you can't use them any more.

Getting booted out of division and getting back in doesn't help.

Only solution is restarting the client.

This is especially annoying if you're division commander.

No way to relinquish control or invite other people, you have to restart the client.

Obviously, all chat windows should always maximize when you click on them.

When the Div controls were separate from the chat windows, this was not an issue.

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Quality Poster
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8,660 battles

@Hadramal

 

Do you have any mods? Because I have a lot of flags and just checked, all my flags show up as they should.

If you have a mod that also changes the (historical) ensigns, that could explain it, as the flag file is modified with each update and will have broken the mod.

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Weekend Tester
2 posts
444 battles

@TheCinC

 

That must be it, I notice some other flags are messed up as well! The helpful client decided that I should equip flags so it directed me to the screen so I noticed it with the BW/CBT flags first.

  • Cool 1

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[-NFG-]
Beta Tester
2 posts
3,556 battles

I dont know how much of bug report this is, as I think I had seen that it had happened before. BUT:

1. Description

Clear and substantial description containing all necessary details.

 

The game goes black screen after some time. Crashing maybe, as my task manager said that the game had stop responding

 
2. Reproduction steps

A sequence of the player's actions which triggered the bug.

 

1. Enter the game via the launcher. 2. Stay in port for around 5 minutes or so 3. Suddenly goes black screen where I can see the game mouse cursor and hear the game sounds

 
3. Result

In-game experience resulting from the bug.
 

After staying in port, or in a battle, for around 5 minute or so (Might be less) it will go to black screen where I can still hear the game sounds in the background. I can also still see the game cursor which I can still move around. Alt tab not working, and force close the game via the task manager. Restarting the launcher and game, which says nothing about and error.

 
4. Expected result

In-game experience which should have occurred if no bug is present.
 

Beening around in the port more then 5 minutes without the black screen/crashing. Worked fine earlier today. Around 12:00 (GMT+1 or +2 as it is summer time in Denmark)

 

5. Technical details

 

Bug time from around 20:00 to around 22:30 (GTM +1, +2 see above in 4) today (28/06-2018) when I had tried updating my GPU driver, restart my pc and check/repair the files via the launcher. The lastest file I got from the crashing is from 22:21 today which I can send over if you guys want it

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[TRRC]
Players
540 posts

What's going on with Mission page? Hope is not a restyling...!!

 

Problem: clicking on the Combat Mission Page in port, it open up a page where you do not read and see anything!!! Look below

2018-06-29_00h49_59.thumb.jpg.0be2cc353e24ffa7d10a931518976f99.jpg

 

So then, you have to click a second time on a Mission to see what the f... is that mission for! finally you get it!

But then it opens up the Ship carousel in the bottom!!

 

2018-06-29_00h50_10.thumb.jpg.770c6ccf4a43026372eb2f67e6ae5310.jpg

 

And dulcis in fundum, if you wnat to exit the mission page you need to click ESC 2 times!!!

 

Solution: Go back to the old page style!! and soon! Txs!!

Sorry guys, but we're not on google ad world monopoly or are we?

 

P.S.

It started since 0.7.5 by the way...

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[WG-EU]
[WG-EU]
WG Staff, Alpha Tester
3,860 posts
1,179 battles
21 hours ago, Scipio_Africanus1829 said:

When you select the Operation the ships you can use are not highlighted as before.

 

FYI. I have all the ships you can use for this operation and not one is highlighted.

Could you provide more details and a screenshot for that, please?

12 hours ago, RedAnark said:

What's going on with Mission page? Hope is not a restyling...!!

 

Problem: clicking on the Combat Mission Page in port, it open up a page where you do not read and see anything!!! Look below

2018-06-29_00h49_59.thumb.jpg.0be2cc353e24ffa7d10a931518976f99.jpg

 

So then, you have to click a second time on a Mission to see what the f... is that mission for! finally you get it!

But then it opens up the Ship carousel in the bottom!!

 

2018-06-29_00h50_10.thumb.jpg.770c6ccf4a43026372eb2f67e6ae5310.jpg

 

And dulcis in fundum, if you wnat to exit the mission page you need to click ESC 2 times!!!

 

Solution: Go back to the old page style!! and soon! Txs!!

Sorry guys, but we're not on google ad world monopoly or are we?

 

P.S.

It started since 0.7.5 by the way...

There is a button to change the layout on the top right (left to the ESC button icon). We did not change anything when it comes to the mission overview.

Just select the other layout and you are good to go. ;)

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33 minutes ago, Sehales said:

Could you provide more details and a screenshot for that, please?

Problem has righted itself, loaded the game today and all is well with the world.

 

Thanks for you reply.

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[BAD-B]
Players
850 posts
2,483 battles
1 hour ago, Sehales said:

Could you provide more details and a screenshot for that, please?

There is a button to change the layout on the top right (left to the ESC button icon). We did not change anything when it comes to the mission overview.

Just select the other layout and you are good to go. ;)

Actually I get the 2 stage mission screen as well .... no clue why or who thought that would be a good idea.

 

On a related note, when I am in the patches/emblems part of the Service record screen, there's a Back to Port link, but it only get's me back to the main service record page ....

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[DUXTR]
Alpha Tester
713 posts

Don't know if this count as a bug though. But I just got a msg in port about being able to buy the new USN BB earlier.

Click the "buy now" button and it takes me to a page that is empty.

 

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[PARAZ]
Players
46 posts
15,183 battles

Bug: AA range description on Worcester, during battle it shows wrong(?) stats

Problem: in port if you click on AA descrption, it says (with AFT) 
-Mid range, 7.2km,  ~300
-long range, 8.6km  ~140
If you click into battle and see your ship stats it says
-long range, 8.6km ~490

 

Whatever is right, is should be the same ;)

 

If you need it in 1-5
1.AA description on Worcester differ in port and in battle
2.see stats in port, compare to in battle

3.they differ

4.they should not differ (you don't know what is right)
5.none, sorry

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Helloshot-18_06.29_23_32.49-0674.thumb.jpg.ec1401d0bc426c53f669975d77e47e04.jpg,

 

 

I would like to report a screen frize bug, which probably cost me a lot of postponement, my camera freezes and my ship remains mobile and therefore leaves my field of vision. Here is a sreen where you can see beautiful Hinden shells frozen net by the bug.

 

 

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Problem: has stopped working altogether. This is Version 0.7.6.0.346048

 

1. Description

Game freezes. Sometimes loads, sometimes not at all. 

If it loads, you get the 'loading'thing and the anchor but it doesn't show poert or ships or anything.

 
2. Reproduction steps

CTRL_ALT-DEL, the game has to be shut down using taskmanager

 
3. Result

Eehhh... None. It's dead.

 
4. Expected result

Probably got a wrong or buggy patch? 

 

5. Technical details

happened today, 13:30 right after it downloaded the patch and installed it.

 

EDIT: restaring the game 'vanilla' (it forgets all your personal settings) seems  to work.

I went to 'start game'in the game manager, RIGHT klick, had to ebnter account detals, starts, shows port, shows ships.

Now I'll go try and see what happens, will report here.

 

EDIT 2: OK, now I could see the port, and the Nurnberg. It did load some other ships, too. 

But it would not load the Leander, and when I tried to load the Q.E. after that, it froze again.  

I think you have trouble with the stuff that keeps track of the accounts. 

Might be some mega-lag or whatever. Seems that the game has trouble remembering what ships I have and what my settings are.

 

I'll try again this afternoon, no doubt you'll fix this. I hope soon... It's the weekend and I want to play.

But of course this is YOUR weekend as well... and now you have to fix this! Panic PAAANIICCCCC

 

Hahaha always happens at the worst moment. 

 

Now my son hasn't started the game yet so no updates yet. 

Git git git on it! I promised him he could get a ship if he wanted.

But it has to work eh, otherwise he might decide he'll get himself a pizza. 

 

Good luck (maybe reverse to last update... ).

 

EDIT 3: I have tried to play a co-op game with the Karlsruhe, which showed in port.

Went OK (we won) and no problems. However, I cannot select most of the ships, for example Leander, if I do, game 'hangs'. 

I am now doing the 'game integrity check' that is built-in in the launcher. See what that gives. Seems it is now fixing something....

 

EDIT4: Launcher repaired it, now working as inteded. 

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[TAK47]
Players
2 posts
1,008 battles

1. Description

Clear and substantial description containing all necessary details.
since the new update my after game scoreboard has been broken

 
2. Reproduction steps

A sequence of the player's actions which triggered the bug.
I simply just join a match and play it trough if I survive when the match ends my scoreboard looks like this ! same will happen if I try to review my older matches of the day

 
3. Result

In-game experience resulting from the bug.
as I said I just normally play

 
4. Expected result

In-game experience which should have occurred if no bug is present.
the normal scoreboard

 

5. Technical details

you can just ask me technical details I dont really know what you want me to answer here 

 

https://plays.tv/video/5b38a07c3db8e70c1d/wows-bug?from=user   

 

here is plays.tv clip of what happened please dont mind the talking in the video I was watching youtube video in finnish

2018-07-01.png

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[PUPSI]
Players
6,995 posts
Vor 8 Minuten, muumis sagte:

since the new update my after game scoreboard has been broken

first you should try what happens without mods

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1. Description

Since the newest update all of my personal assignements, that were not yet finished at the moment of the update, are missing. I think it was kind of a reset/wipe because the new ones coming since that day are fine and working. Its also only the personal assignements, daily challenges and so on were fine too.

 

Had 4 personal challenge XP boost missions from buying ships in the shop for example Asashino and Abruzzi. Since I can´t recreate it I can only rely on my memory and so I was sure most of them would have been finished on 31st of July soonest. The more important thing for me was the fifth assignement which was a get 5000 XP ship mission  (I think it was Atlanta) from the american cruiser collection. I do have the ship allready, bought it somewhen before, but the boni would have been nice.

 

Just want to tell the bug, the XP Boost is not so important for me although could have used the credits ;)

 
2. Reproduction steps

The Update triggered it. Went to bed and on the next day after the download all 5 assignements were gone.

 
3. Result

Assignements are gone.

  • Cool 1
  • Bad 1

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Quality Poster
1,676 posts
8,660 battles
1 hour ago, Silberpfeilchen said:

 

1. Description

Since the newest update all of my personal assignements, that were not yet finished at the moment of the update, are missing. I think it was kind of a reset/wipe because the new ones coming since that day are fine and working. Its also only the personal assignements, daily challenges and so on were fine too.

 

Had 4 personal challenge XP boost missions from buying ships in the shop for example Asashino and Abruzzi. Since I can´t recreate it I can only rely on my memory and so I was sure most of them would have been finished on 31st of July soonest. The more important thing for me was the fifth assignement which was a get 5000 XP ship mission  (I think it was Atlanta) from the american cruiser collection. I do have the ship allready, bought it somewhen before, but the boni would have been nice.

 

Just want to tell the bug, the XP Boost is not so important for me although could have used the credits ;)

 
2. Reproduction steps

The Update triggered it. Went to bed and on the next day after the download all 5 assignements were gone.

 
3. Result

Assignements are gone.

 

You know what? I think I have that too. Was looking for personal assignments for premiums that I bought a few weeks ago, figured I'd misremembered and maybe they'd run out. But this could very well be the explanation.

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