Prinz Eugen in my Port. Why?

[pzkpfwv1d]

I am officially cheesed off, I paid full price for my PE and now WG are giving them away fro free 

Just wish they would give me a GZ for free as compensation for this unmitigated penalisation of people who play the game continuously 

[Admiral_H_Nelson]

2 hours ago, IanH755 said:

 

Yes, absolutely free, they cost nothing in monetary terms and only "cost" time which, because you like the game, isn't a negative is it?

 

I do think that Ian is speaking for the vast majority of people in that sentence, which is why is post gets a "like" from me.

 

I'm personally a bit of a "grey area", though. I always hit a dilemma when I play a session.  

 

After about 4 or 5 enjoyable games I find that I don't really want to play any more. "So just stop" you might say!  If there are no missions about I do just that!

 

However, I have found that if I do not push myself through the pain threshold when there is a Mission ongoing (and I want to achieve it) then I will not finish it.

 

I guess what I am trying to say is that I envy those for whom playing does not become such a chore.

[Excavatus]

1 hour ago, pzkpfwv1d said:

I am officially cheesed off, I paid full price for my PE and now WG are giving them away fro free 

Just wish they would give me a GZ for free as compensation for this unmitigated penalisation of people who play the game continuously 

They offered something to you in exchange of a sum of money,

you saw it,

you thought about it,

you decided to buy it.

 

Then after a while, someone gets it for free..

and this makes you unhappy why?

really... I am wondering... It is not like, they forced you to pay money and giving it at the same time for some people..

 

I am geunienly wondering about this.

Is this just about "hurt feelings?" or "ego"

"I've paid money. So no one should get it for free!"

 

Please don't take offense. I am really asking... Because I really cannot understand.

do you get upset when people get lottery wins? or win cars from mall lotteries?

 

[MrFingers]

You're not asking me, but I'll chime in anyway. 

 

It's not so much the getting the ship for free while someone else paid for it, since that happens with supercontainers-that-are-truly-super as well, but the combination of giving out a premium ship for free for players who have abandoned the game. There are other ways to lure them back: mission modifiers, credits, doubloons, flags, freeXP,... 

The players who actively play the game, and/or actively support the team behind it, the development,... they get what they pay for (and it's an expensive game, where an optional DLC can have the price of an AAA game). But something extra to reward that loyalty, a token of appreciation for those who keep coming back, who pay the bills,... that does not require jumping through hoops or be lucky: get forked!

 

What signal does WG give: "If you want "guaranteed" free & valuable stuff, it's best for you NOT to play the game, preferably uninstall it. Or you can play it and join the supercontainer-lottery and have a way lower chance of getting nice items". 

 

And if you pair that with the "revamped" Premium shop, where premium-ships are now only offered in bundles with stuff someone might not want or need, but HAS to purchase nonetheless if he wants the ship... I can understand the malcontent.

[SFCGunny313]

The things this player base will complain about....oh, boohoo...Wargaming is giving a ship to players if they return and play ranked battles....what about me, where is my free ship....unfair...

 

Suck it up snowflakes.

[pzkpfwv1d]

Mr Fingers has put it exactly right so I will not add further comments 

[Shaka_D]

7 hours ago, IanH755 said:

 

Yes, absolutely free, they cost nothing in monetary terms and only "cost" time which, because you like the game, isn't a negative is it?

 

ETC ETC

 

PS As a much older player It does seem to be sad that the "modern" way is to demand things (or want others to stop getting things) because someone else (who got nothing while they were getting stuff) now gets something free - I find it all very infantile, like a child screaming "I want!!!" but that just my opinion, not fact.

'Free' is then subjective because if you value your time as nothing then that's your opinion, my time is not free and anything I get rewarded in game is because I have put time and effort in to get it, unlike those who simply stop playing the game and get 'invited back' with juicy carrots. I have no objection to the way anyone thinks of it, until such a time as they call me ungrateful for complainingand them trying to enforce their particulr point of view over mine implying I'm being ungrateful.

 

As an older player myself I find your own particular brand of labelling those who complain as being narrow-minded. Given you're older, have you by now not realised that people will always want fair treatment. This is not about screaming children, this is about equality. There is absolutely nothing wrong with wanting fair treatment. I can almost guarantee that you yourself will seek the same in many other areas of life (or have), its simply human nature. There is nothing infantile in it, not even remotely.

[Hades_warrior]

On 5/3/2018 at 4:04 PM, MrFingers said:

 

It's a new promotion to lure back players who were inactive. If you won 5 Ranked battles, you got a free Eugen.

You mean 5 times rank 1? That score is reserved for American T9 premium DD Black, as far as I know.

Many of us had stages of inactivity longer then 4 months, and never got anything on returning.

[MrFingers]

1 hour ago, Hades_warrior said:

You mean 5 times rank 1? That score is reserved for American T9 premium DD Black, as far as I know.

Many of us had stages of inactivity longer then 4 months, and never got anything on returning.

No, 5 battles, so... like... hit 5 times the battle button and win 5 times. Maybe an hour “work”.

[Hades_warrior]

On 5/4/2018 at 8:56 PM, MrFingers said:

No, 5 battles, so... like... hit 5 times the battle button and win 5 times. Maybe an hour “work”.

Interesting. Well, since im active for last few months im probably not counted.

This would be great if was gifted and before Ranked 9.

[MrConway]

On 5/3/2018 at 8:11 PM, cro_pwr said:

 

Sadly exactly this...
You played the game constantly for 3 months?
Oh too bad, git gud.

You didn't play for 3 months?
Here, have t8 premium for free.

Nice way to keep players active...

 

Sorry I'm a bit late to the party in this thread but I did want to weigh in.

 

This argument comes up whenever we do this kind of win-back promotion and I can understand how you feel being left out of this kind of promotion.

 

The reality is that we are a free to play game, none of you are forced to pay any money to play and we frequently give everyone the chance to get free premium content through missions, marathons, campaigns and contests. We absolutely love all of you that spent money on supporting us and the game, our intention with these initiatives is definitely not to piss you off.

 

But as all games, we need players. If we can encourage a veteran to come back to the game, play some ranked and hopefully rekindle his love for warships, we will do so even if it means giving away some free stuff.

 

More players mean a healthier game which is good for all of us.

 

What did you get for being active for the last three months - I hope you had fun playing our game! :)

 

On 5/4/2018 at 2:38 AM, PzychoPanzer said:

 

Yea

 

I actually quite liked my Hipper experiences. If Wg, in all its infinite wisdom, hadn't decided to make the ship eternal victim of its matchmaking rules (read: being bottom b1tch for tier X), I might have bought the Prinz.

 

But sure, give it away to people who don't play the game.

 

 

Hey @MrConway, can you at least tell us scrubs (™) how long we have to go afk, and in what period, so we might have some goodies as well?

 

 

Much obliged xxx

 

I cannot guarantee that you will get anything if you go AFK for any amount of time and I hope that if you enjoy playing World of Warships, you won't want to.

[Origin47]

Alrighty then, going afk it is. :)

[cro_pwr]

6 hours ago, MrConway said:

 

Sorry I'm a bit late to the party in this thread but I did want to weigh in.

 

This argument comes up whenever we do this kind of win-back promotion and I can understand how you feel being left out of this kind of promotion.

 

The reality is that we are a free to play game, none of you are forced to pay any money to play and we frequently give everyone the chance to get free premium content through missions, marathons, campaigns and contests. We absolutely love all of you that spent money on supporting us and the game, our intention with these initiatives is definitely not to piss you off.

 

But as all games, we need players. If we can encourage a veteran to come back to the game, play some ranked and hopefully rekindle his love for warships, we will do so even if it means giving away some free stuff.

 

More players mean a healthier game which is good for all of us.

 

What did you get for being active for the last three months - I hope you had fun playing our game! :)

 

 

I know where this is coming from, and I understand that every company, every developer, every game has to have something to get new people in, to return the old ones, and to keep the current base.
I seriously understand that.
But sorry to say that, but WG s**ks at most of those things. Instead of trying to find some "well tuned" balance between keeping all of the people happy (hey, that is their job in the end, games aren't here to make people frustrated, they are here to make people happy), they are more often then not hurting their own playerbase with rash decisions, poor decision making etc.

 

Lets just take this example, aka example #578 of WG's failed policies.
To get some people back, they decided to give people that were absent for 3 months or more a free tier 8 premium ship.

Now, whats wrong with that?
Well, #1, the sole paradox of "Don't play our game to get a premium ship".

Give me a reason to play the game for next 3 months. I have most of the ships I wanted in the game in my port. The ones I don't have, I can get now (literary now), since I'm sitting on 1.770 MILLION free xp.
Ofc, we are talking about tech tree ships now. But, what I cannot get in next 3 months of playing, is a free t8 premium ship. That one, I can only get by paying WG 50€, or by not playing the game. Heck, the latter seems a lot cheaper and easier to pull off to me. So why bother with playing.

#2 is, that I'm an active WOWS player for lets say 2 years (have no idea when exactly did I start, so don't hold my word for this one, but I think I'm safe to say ~2 years).  And by active, I mean really active. I played every single possible mode. I played ranked, I played clan battles, I played tournaments, I finished all the missions, all the events, all the campaigns. Everything that your game threw at me, I said lets go. And after 2 years of taking on every single one of your tasks, and finishing them, you know what is one thing I never got?
A tier 8 premium ship. Isn't that a bit frustrating.
Yes, I've got quite some premiums that I still have in my port.
T2, t3, t6, whatnot but never t8, that is you know, the highest priced premium in the game for last 2 years.
And while I had to work for bunch of those t2-3-4-6 whatnot premiums (trust me, some of those events/campaigns etc.  were a freaking work more then a game, since they had such a ludicrous assignments as "sink 50 russian ships while playing russian BBs exactly at 12:00 o clock"), some guys that didn't play, that had to do nothing, literary nothing, have gotten it.

Not the guys that played 10k games. Nor the guys that spent 500 hours in the game. Nor the guys that won the tournament... The guys that have 500 games in total, but didn't play for 3 months have gotten better reward then some guy that played 20k games and supported you in one way or another.
And thats a bit frustrating as well.

Thats just the overall advice. Yes, you can do a lot of things to bring new players, you can do a lot of things to bring old players back, but for gods sake, just do it in a way that won't draw a big middle finger for your "veteran" players that are still actively supporting the game.


Just to close this off with something. I will not stop playing the game, or start playing it more or whatever just because I didn't get Eugen. But do I approve of this approach? No, not at all. IMHO, there were better ways of doing it then this one, to keep both old and new, active and non active players happy.

[IanH755]

44 minutes ago, cro_pwr said:

IMHO, there were better ways of doing it then this one, to keep both old and new, active and non active players happy.

 

If any of those "better ways" involves ANY form of giving "AFK" players ANY sort of enticement to play again then people will complain, just like you have about the current situation, and if you can't give AFK players something to entice them back then why would they return??? It's a Catch-22 situation for WG.

 

This isn't the first time WG have done this yet every time some people have shown that their viewpoints is "if they can't get something free then no-one should" while being utterly blind to the reason why a free item was given. So instead of using logic or reasoning to understand that WG are a business and the decision makes sense from a financial viewpoint, they get stuck on the emotional "I'm not getting free stuff, I'm upset about this" argument instead.

 

As I mentioned on page 1 - there are two sides to this, the logical and the emotional response. In this case I fall on the logical side of the argument for/against yet on other cases (virtually everything WGEU did in 2016-17) I fall on the opposite side so I'm not expecting this post to suddenly change your mind but maybe to help point out that there is another side to this discussion, whether you see it or not.

[Admiral_Chunder]

17 hours ago, MrConway said:

 

Sorry I'm a bit late to the party in this thread but I did want to weigh in.

 

This argument comes up whenever we do this kind of win-back promotion and I can understand how you feel being left out of this kind of promotion.

 

The reality is that we are a free to play game, none of you are forced to pay any money to play and we frequently give everyone the chance to get free premium content through missions, marathons, campaigns and contests. We absolutely love all of you that spent money on supporting us and the game, our intention with these initiatives is definitely not to piss you off.

 

But as all games, we need players. If we can encourage a veteran to come back to the game, play some ranked and hopefully rekindle his love for warships, we will do so even if it means giving away some free stuff.

 

More players mean a healthier game which is good for all of us.

 

What did you get for being active for the last three months - I hope you had fun playing our game! :)

 

 

I cannot guarantee that you will get anything if you go AFK for any amount of time and I hope that if you enjoy playing World of Warships, you won't want to.

 

Well, I stopped playing back in  December 2017 when you pulled this exact same stunt by giving Giulio Cesare and a load of other goodies with a total cash value close to €100 out for free to people who hadn't been playing. In 2017 I spent over €400 playing your game and consider this to be a large sum to spend on a single game in a year, so having now stopped you can consider that approximately €165 euros of my money you haven't had as a direct result of your marketing campaign. If I ever do come back to playing WoWs I can assure you It will be on a 100% free to play basis.

[cro_pwr]

18 hours ago, IanH755 said:

 

If any of those "better ways" involves ANY form of giving "AFK" players ANY sort of enticement to play again then people will complain, just like you have about the current situation, and if you can't give AFK players something to entice them back then why would they return??? It's a Catch-22 situation for WG.

 

This isn't the first time WG have done this yet every time some people have shown that their viewpoints is "if they can't get something free then no-one should" while being utterly blind to the reason why a free item was given. So instead of using logic or reasoning to understand that WG are a business and the decision makes sense from a financial viewpoint, they get stuck on the emotional "I'm not getting free stuff, I'm upset about this" argument instead.

 

As I mentioned on page 1 - there are two sides to this, the logical and the emotional response. In this case I fall on the logical side of the argument for/against yet on other cases (virtually everything WGEU did in 2016-17) I fall on the opposite side so I'm not expecting this post to suddenly change your mind but maybe to help point out that there is another side to this discussion, whether you see it or not.

 

Nope, thats where you're wrong. At least from my perspective and my opinion.

If you give them some kind of a "welcome back" pack, to help them push their way trough the game once they come back, I'm perfectly fine with that (can't speak about others tho).
What do I mean by that?
"Here, we introduced 2 new lines of ships while you were away. Come back and try them out. To ease your grind of our new ship lines you will get:
10 000 000 credits (heck, I have Missouri, I can grind that in 10-15 games, what do I care about it)
20-30, hell even 50 of all the flags (except hydra and those for obvious reasons) to help you get back into game and ease your "new start" (once again, I gained A LOT more then 20-30 flags in last 3 months, so what do I care).
1-2 months of premium time to ease the grind, and hook you up (meh, 30 days of premium is nice, and its not free, but if you are going to stop playing the game because someone got 1 month of premium and you didn't, be my guest...)"

 

But once again, I CAN NOT, no matter how much I play, grind my way to a free t8 premium (especially not in 3 months). Except for maybe getting one in a SC, and since I got exactly 0 ships from SCs so far, I wouldn't hold my breath for that one.

 

[xenopathia]

On 12/05/2018 at 4:25 PM, MrConway said:

But as all games, we need players. If we can encourage a veteran to come back to the game, play some ranked and hopefully rekindle his love for warships, we will do so even if it means giving away some free stuff.

Thank you kindly for taking your time and responding to this post. As the OP and the mentioned veteran who received the Prinz Eugen for free and supposed to come back as a result; I have a word or two.

 

I appreciate your good manners and efforts to bring back some players back. But objectively I must admit that the methodology you are using to do so is quite irrelevant.

I am telling you this as a professional with an experince of 20 years and who works on service design to improve customer experiences.

 

So why is giving away a T8 premium ship is irrelevant?

Because you have no idea why I left for 3 months. Without knowing the reasons you can not create solutions. THAT SIMPLE

Your company has no understanding of building empathy with their customers and finding important insights. Great solutions to problems come out from observing and understanding your customers experiences.

 

Now after accidentally noticing that there is a PE in my port(That is another funny story) what WG sounds to me is a company that is trying to bribe the said veterans. Sounds funny? Totally fine, you need these funny stories to create innovative solutions. You need more qualitative researches not only the quantitative ones.

 

As a great suggestion my friend @MrConway ;  if you(WG customer relations department) had tried to get in touch with me via skype etc. and tried to understand what the problem would be it would have been much more effective than a PE.

If you'd like to learn more about human centered approach and improve your customer satisfaction please feel free to contact me via pm.

Who knows we might find ourselves doing business in the future :)

Best,

xeno

 

[Miessa3]

17 hours ago, cro_pwr said:

But once again, I CAN NOT, no matter how much I play, grind my way to a free t8 premium (especially not in 3 months). Except for maybe getting one in a SC, and since I got exactly 0 ships from SCs so far, I wouldn't hold my breath for that one.

 

Well to be completly fair here....

If you grinded all 9 season of ranked you would've more than enough dubloons and some change to buy any Tier VIII premium by now.....

Also technically you could grind for two Tier IX Premiums via free xp...

 

But other than that I totally agree with you.

[Ysterpyp]

On 5/4/2018 at 5:23 PM, SFCGunny313 said:

The things this player base will complain about....oh, boohoo...Wargaming is giving a ship to players if they return and play ranked battles....what about me, where is my free ship....unfair...

 

Suck it up snowflakes.

 

 

I think i'm going to leave this game for a while , so i can get "rekindled"

[MrFingers]

On 12-5-2018 at 3:25 PM, MrConway said:

 

 

This argument comes up whenever we do this kind of win-back promotion and I can understand how you feel being left out of this kind of promotion.

 

The reality is that we are a free to play game, none of you are forced to pay any money to play and we frequently give everyone the chance to get free premium content through missions, marathons, campaigns and contests. We absolutely love all of you that spent money on supporting us and the game, our intention with these initiatives is definitely not to piss you off.

 

But as all games, we need players. If we can encourage a veteran to come back to the game, play some ranked and hopefully rekindle his love for warships, we will do so even if it means giving away some free stuff.

So, when do the players who kept sticking with your game  get a token of appreciation for that? A comparable goodie that can be redeemed with no effort, like a bonus-code? You are indeed correct that missions, marathons, campaigns,... also yield rewards, but they are not tokens, since they are basically "incentives to play the game in a certain fashion" (11 British torpedo hits, earn a dreadnought (good luck with that in a DD, mid-tier non-British CL or CV),...). Others have already said it in other words, so there is no need for me to repeat it. As a player, I feel fairly appreciated here in the game and on the forums (because those missions/marathons/campaigns are nice), but as a person or customer: absolutely not. I'd even dare to say: every day less & less (first WG reduces the discounts on techtree premium ships in frequency, then the greatly reduce the techtree premium ships in vast numbers, then they re-introduce the removed techtree premium ships in exclusive bloated bundles,...). 

 

You even say it yourself: "But as all games, we need players."

That's true. But what WG is saying is: "But as all games, we need players, but especially those who have turned their backs on us and have walked away. We don't care about those who remained loyal, such behaviour should not be appreciated or encouraged. They can pay up if they want goodies, or grind their socks off to get something in a limited & restricted window of time. Oh, and those somethings are obviously less valuable than the stuff we give away to the ones who have abandoned us". 

 

Maybe it's time to have a stern talking with the PR-department, and start catering & appreciating all those people who stuck with you through the bad times as well.

(Oh, and "giving a supercontainer per T10 ship you have in port every year does not count").

 

 

[BrigadierRosen]

so they give you rewards for not playing.

 

maybe i can go inactive for a year and i will get a golden republique with james jonah jameson as my captain.

[anonym_yABmLAWoZ6QF]

There is something way worse than not getting a gift. It's getting a gift but being to late to collect that gift. 

Spoiler

 So you see. It all can be a lot worse...

[cro_pwr]

6 hours ago, Miessa3 said:

Well to be completly fair here....

If you grinded all 9 season of ranked you would've more than enough dubloons and some change to buy any Tier VIII premium by now.....

Also technically you could grind for two Tier IX Premiums via free xp...

 

But other than that I totally agree with you.

 

Well, to be completely fair here:
I have participated in every single one of ranked seasons except for the first (pilot) one. Don't hold my word for it, but I'm pretty sure I did.
And sadly, because of WGs dumb (not so smart) policy, I've quitted before getting R1 in first 3 or so seasons. Then after I've quit on (lets say) R8 on third season, WG decided to announce that if you win R1 3 times, you will get Flint...
Imagine my frustration at that point.

I've said "I don't want to grind for R1  for a month to get some signals, I'd rather grind ingame ships so I can get into some clan, play some tournaments, etc etc etc," just for them to announce that you can actually win ship AFTER season ends.

Now I'm sitting 3 ranks away from my Black.

But, once again, I DIDN'T GET THEM, I'VE EARNED THEM. I know it sounds a bit strange, I know it sounds whatever you want to call it, but its the truth. I didn't get anything for free. I got everything in this game by fulfilling a set of requirements dictated by WG. As I said, I've earned them. But people that got Eugen didn't earn it. They've got it by being absent.

Considering doubloons: yes, actually, I have almost 13k sitting at my acc at the moment. The only problem is: All the ships I wanted to buy with doubloons, WG removed from tech tree, and now I can't buy any of them because they aren't there.
And even if I could, it took me A LOT MORE then 3 months to gather enough doubloons to get 12k+ priced ship.

 

And also, I mentioned in my first (second) post, I have Missouri, I have 1 780 000 free xp on my account, and I have Nelson.

And once again I've EARNED that, I didn't get any of them. I was sitting there, waiting for XP conversions, for 200% weekends, for whatnot, just to use my EARNED flags to get more free xp etc.

I didn't go offline, came back and boom, there was Missouri and Musashi sitting in my port...

I know what you are trying to say, but people are (too often theese days) mixing getting something for free, and spending 500 hours of your life to get something.
 

[Miessa3]

5 hours ago, MrFingers said:

Oh, and "giving a supercontainer per T10 ship you have in port every year does not count".

 

Well I would say that it does count.

I can also renember something with getting dragon flags for every 1k of games played.

 

But ofc this is where it ends for a timespan of over 2 years (everything else was directly connected to effort and not just "being active and loyal customer") and still can't be really compared to a Tier VIII Premium for not logging in for half a year.

 

6 minutes ago, cro_pwr said:

*snip*

like I said I totally agree with you.

I was just correcting you on: " I CAN NOT, no matter how much I play, grind my way to a free t8 premium " which is not 100% true to be fair.

[cro_pwr]

6 minutes ago, Miessa3 said:

Well I would say that it does count.

I can also renember something with getting dragon flags for every 1k of games played.

 

But ofc this is where it ends for a timespan of over 2 years (everything else was directly connected to effort and not just "being active and loyal customer") and still can't be really compared to a Tier VIII Premium for not logging in for half a year.   3 months (FTFY)

 

like I said I totally agree with you.

I was just correcting you on: " I CAN NOT, no matter how much I play, grind my way to a free t8 premium " which is not 100% true to be fair.

 

Yea, I know you agree with me, and all of that, that's why I tried not to use agressive tone or anything (as much as I could) to present my case. But just wanted for you, or the people reading your post to further understand the meaning of all the things I've wrote.
And I knew someone will catch onto that "I CAN NOT GRIND t8 premium", thats why (I think, I'm too lazy to check) I wrote "In 3 months".
Even if I didn't, I said it in my last post. I needed A LOT MORE then 3 months to gather 12k+ doubloons.