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Okay, so thanks for the new update and the content,

 

after waiting for this one to retrain my Chung Mu captain to the Yueyang I decided to finally grant this ship her maiden voyage. And would you know it: First 5 minutes until the game had the freaking courtesy to load me into the map. Then I "spotted" a Shimakaze that would absolutely not render, even when I radared it. And finally the coup the grace, complete fps drops to the point of still image while speeding after the guy towards his fleet. Dead and zero damage.

 

In all honesty @Crysantos@MrConway and the rest, tell those guys in St. Petersburg to get their *edited* together. Don't give me the hardware, driver, internet crap. All of those can handle way more than this game, which is intended to run on way worse systems than mine. And please excuse me while I'm holding my sides so my lungs dont burst from laughing when you guys have the audacity to say "optimization is my middle name" in the Waterline 1.1 vid. I like this game as you may have noticed, but the state of disrepair it currently is in is nothing short of absolutely disgraceful!

 

Fix this already! We have had these issues FOR MONTHS!

 

Get it together

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Alle 4/26/2018 alle 12:23, dCK_Ad_Hominem ha scritto:

Okay, so thanks for the new update and the content,

 

after waiting for this one to retrain my Chung Mu captain to the Yueyang I decided to finally grant this ship her maiden voyage. And would you know it: First 5 minutes until the game had the freaking courtesy to load me into the map. Then I "spotted" a Shimakaze that would absolutely not render, even when I radared it. And finally the coup the grace, complete fps drops to the point of still image while speeding after the guy towards his fleet. Dead and zero damage.

 

In all honesty @Crysantos@MrConway and the rest, tell those guys in St. Petersburg to get their *edited* together. Don't give me the hardware, driver, internet crap. All of those can handle way more than this game, which is intended to run on way worse systems than mine. And please excuse me while I'm holding my sides so my lungs dont burst from laughing when you guys have the audacity to say "optimization is my middle name" in the Waterline 1.1 vid. I like this game as you may have noticed, but the state of disrepair it currently is in is nothing short of absolutely disgraceful!

 

Fix this already! We have had these issues FOR MONTHS!

 

Get it together

Hey, first of all - I do understand the frustration when your game isn't working properly but please stay constructive. These issues could be coming from anywhere within in your system, believe it or not, it might not even be related to the game client. You can help us though to pinpoint whether the issue is related to us by sending us a WGCheck to our customer support. Our devs are going to check it and whether we can fix it. Also the amount of bug reports we've received recently dropped significantly - and yes we have to still improve a lot there, this isn't something that will change over night but with the update cycle the situation should be much better in a mid-term period of time. Also instead of venting anger like this, please post the specific bugs you encounter in our bug section (moved the topic also accordingly to that) so we can see them and do something about it.

 

Greetings, Crysantos

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7 minutes ago, Wobly_1 said:

Nothing have changed,fps still 5-15,played 4 games 1 crash,its getting old,3 month now:etc_swear:

Then please send us a WGCheck, too.

 

Greetings, Crysantos

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I had the same earlier, hindenburg on minimap 14km away not rendered in game. ships in front and behind him rendered fine. i dont think it was a minimap bug as he was blasting away at team mates

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26 minutes ago, Crysantos said:

Then please send us a WGCheck, too.

 

Greetings, Crysantos

I have the  same Issue, the same Issue which i have sorted out 7.2 also i have the De-Sync Issue again which was also mentioned in 7.2 Update. Frustration grows again and the Compensation, Sorry to say that for 17 Days !!! with 3 Prem Days is a bit kinky. Im bored sending or reading Feebacks over Feedbacks, sending Replays,WGCheck,AIDA64 and more Reports to the Customer Support if they cant figure out what it causes, what it creates and how to fix it. Sorry, im dont want to wait 17 Days again, befor someone said WHOOPS we found a lil Error in the Programm Code.

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1 hour ago, Crysantos said:

Hey, first of all - I do understand the frustration when your game isn't working properly but please stay constructive. These issues could be coming from anywhere within in your system, believe it or not, it might not even be related to the game client. You can help us though to pinpoint whether the issue is related to us by sending us a WGCheck to our customer support. Our devs are going to check it and whether we can fix it. Also the amount of bug reports we've received recently dropped significantly - and yes we have to still improve a lot there, this isn't something that will change over night but with the update cycle the situation should be much better in a mid-term period of time. Also instead of venting anger like this, please post the specific bugs you encounter in our bug section (moved the topic also accordingly to that) so we can see them and do something about it.

 

Greetings, Crysantos

Dear Crysantos. 

 

I will not send you guys any reports since I consider these to be worthless for this situation. Several players I have talked to have experienced the same situation. It is independent of time of day, time in game, background processes and what not. The problem lies either with the game or with the servers. It doesn't occur regularly or in any fashion explicable by user setup. That, combined with the fact that this situation hasn't been solved over several patches, is what drives me crazy over this. 

 

The ball is squarely in your guys' park on this.

 

Funnily enough it happened only once in clan battles, which, again, suggests to me that this has to  be server related. 

 

Don't take this personal, but I'd rather wait for new content if that means the game finally gets stable again. 

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1 hour ago, Crysantos said:

Then please send us a WGCheck, too.

You have plenty of reports from 7.2 onwards,open some up:etc_swear:

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Sorry but I don't understand your attitude. If you don't want to send us reports, then you make it way harder for us to figure out where your specific problems might be coming from, if it's hard to reproduce then you should know that it's equally hard to find it for us. But that decision is entirely up to you, I was just trying to help you.

 

Greetings, Crysantos

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2 hours ago, Crysantos said:

Also the amount of bug reports we've received recently dropped significantly

Less bugs or more people giving up and not reporting? :Smile_trollface:

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34 minutes ago, dCK_Ad_Hominem said:

I will not send you guys any reports since I consider these to be worthless for this situation. Several players I have talked to have experienced the same situation.

I personally dont know one person with a problem like yours. Have you tried your profile on another pc? If there is no solution for this, i mean, there are other games. :)

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1 hour ago, blindhai said:

I personally dont know one person with a problem like yours. Have you tried your profile on another pc? If there is no solution for this, i mean, there are other games. :)

I prefer the solution to hold the publisher of a product to a certain standard. I did submit reports in the past, in wot as early as 2013, however, this didn't really change all that much (5 updates later is not the kind of solution I'm looking for).

 

The dev team on wows is doing a way better job and providing a way more balanced and fun game than wot ever was. The thing is though that as of late more and more bugs have reared their ugly heads. The solutions to problems discussed by the community are often poor  (x marks the spot becoming a feature, "fixing" rendering issues by simply delaying spotting on the mini map, just to name a few). I get that the guys have a big work load with constant new ships, maps, ranked, cw and what have you. 

 

Thing is: After rushing the GZ and wiring code over code it should be time to take a break from the usual schedule and take a gander at balancing and game performance (as was hinted in waterline).

 

If I wanted to play another game I would, but I don't think I have to remain silent about a severe issue that has been passed on from patch to patch. 

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23 minutes ago, dCK_Ad_Hominem said:

I prefer the solution to hold the publisher of a product to a certain standard. I did submit reports in the past, in wot as early as 2013, however, this didn't really change all that much (5 updates later is not the kind of solution I'm looking for).

 

The dev team on wows is doing a way better job and providing a way more balanced and fun game than wot ever was. The thing is though that as of late more and more bugs have reared their ugly heads. The solutions to problems discussed by the community are often poor  (x marks the spot becoming a feature, "fixing" rendering issues by simply delaying spotting on the mini map, just to name a few). I get that the guys have a big work load with constant new ships, maps, ranked, cw and what have you. 

 

Thing is: After rushing the GZ and wiring code over code it should be time to take a break from the usual schedule and take a gander at balancing and game performance (as was hinted in waterline).

 

If I wanted to play another game I would, but I don't think I have to remain silent about a severe issue that has been passed on from patch to patch. 

I respect your highly personnal comments placed, but, reading them I kind of get to think: "Is that person talking about WoWS, same game as I play???" Because as from update to update I see only improvements of this already great game: also last update for me worked out very smooth and excellent! Not experienced ONE single problem at all(!), all working smooth. So, as just being a gamer as you are (we obviously both like WoWS much) I am realy surprised to read your "highly individual" experiences since update 7.4...as again: WHY dont I experience any of such problems as you describe???". I certainly hope you are not "trolling around here" since that would not be a nice and decent thing to do. If you ask me, I feel that YOUR problems are related to yr internet connection or hardware. Again, my experiences playing WoWS as from the day I started, were allways optimal(!): all working well and game running smooth for me. So, I realy don't understand (realy, cant place it) the contents of yr comments????!! :cap_popcorn:

 

 

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Had freezes, jumping, disconnects and refusal to load maps (stuck on loading screen for 10 minutes) for quite a lot of battles today. Not that enjoyable if you're spending camo's & flags to get some missions done. Will run WG-check and forward it to support. My rig is dated but stable, and I didn't have these issues previously, or not as gravely as since today.

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3 hours ago, dCK_Ad_Hominem said:

I prefer the solution to hold the publisher of a product to a certain standard.

[...]

If I wanted to play another game I would, but I don't think I have to remain silent about a severe issue that has been passed on from patch to patch. 

I do that too and WG has problems, that is common sense, i think. The communication to their customers is flawed, the newest example is that there is no hint here, why you could reskill in the beginning of the Clan Season but not after it (for everyone). There was something on reddit, but not here in the forums or in the patchnotes. That is an example where WG has to improve. Another example is the "laggy" port in the game, when you have many ships. Another work in progress...

 

The simple truth is that you should work here with WG and send them everything they need to know, because for the most players the game works more or less well and when those few dont deliver information to WG, where the problem lies...then you need to take the consequences and live with it.

 

And tbh...i work in the IT and the problem is moste of the times in front of the monitor. Perhaps you should try your account on another computer first.

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Hey mate, the original issue was fixed - but if you still encounter issues, could you please send us a WGCheck and a DxDiag (guide for that can be found here: Link) in a ticket to our customer support? Also try to use the check & repair function of your WoWs / WGC launcher, check whether you have updated drivers and check if your PC is able to run the game at your current or lower graphic settings.

 

We'll try to help you as much as we can.

 

Greetings, Crysantos

 

When did you typed it ,nothing have changed since then.Did your WGCheck its all right,could not send it to your

customer support as page stated error 404 page does not exist.As i understand you are not programmer,so please do not try to look like one,im going to laugh loud:cap_haloween:

 

14 ore fa, blindhai ha scritto:

The simple truth is that you should work here with WG and send them everything they need to know, because for the most players the game works more or less well and when those few dont deliver information to WG, where the problem lies...then you need to take the consequences and live with it.

 

They have countless reports from 7.2,you need to learn to read

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5 hours ago, wilkatis_LV said:

Less bugs or more people giving up and not reporting? :Smile_trollface:

im on second on that you say.....i give up...no point to send WGchecks, i had a ticket open 6-7 days with that bug of the FPS drop, and i close it, no solution...

Im boring this game every update...3-4 more updates with so much break things, and i will unistall it.....every update they destroy everything.

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14 ore fa, HaZarD_X ha scritto:

im on second on that you say.....i give up...no point to send WGchecks, i had a ticket open 6-7 days with that bug of the FPS drop, and i close it, no solution...

Well,sended a ticket after 7.2,never got any answer

,what is a point to send some more reports and get the same answer,send more reports *edited*

 

17 ore fa, Yaskaraxx ha scritto:

Again, my experiences playing WoWS as from the day I started, were allways optimal(!): all working well and game running smooth for me. So, I realy don't understand (realy, cant place it) the contents of yr comments??

[edited]payd bot

 

19 ore fa, wilkatis_LV ha scritto:

Less bugs or more people giving up and not reporting?

Its the Soviet system,no person no problem:Smile_coin:

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14 ore fa, Wobly_1 ha scritto:

They have countless reports from 7.2,you need to learn to read

The problem still exists, they need more data...perhaps thinking might help you. :)

 

14 ore fa, Wobly_1 ha scritto:

Well,sended a ticket after 7.2,never got any answer

,what is a point to send some more reports and get the same answer,send more reports,*edited*

The problem still exists, they need more data...and...

 

14 ore fa, Wobly_1 ha scritto:

[edited]payd bot

...you definitely need a break from posting... :cap_haloween:

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4 minutes ago, blindhai said:

The problem still exists, they need more data...perhaps thinking might help you. :)

 

The problem still exists, they need more data...and...

 

...and definitly need a break from posting... :cap_haloween:

You need to stop posting as you do not know anything about subject

bot

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50 minutes ago, blindhai said:

What I definitely should do is stop writing with you

Then get out from here,bot

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Two things ...

 

First, I absolutely get your frustration. I really do. For the longest time (specifically ever since patch 0.6.1) I had massive client stability issues. The game would CTD multiple times per gaming session, typically after two or three games I'd get a CTD. Anything in port could crash the client, just selecting ships, captains, researching modules/ships, etc. pp. would result in a CTD. Entering the battle queue would cause a CTD. Transitioning from the queue into the map loading screen would cause a CTD. Transitioning from the game to the match results and back to port could cause a CTD. It was infuriating. I knew it wasn't my PC, my PC worked flawlessly up until patch 0.6.1 when it suddenly started going from nearly flawless stability to a trainwreck of CTDs.

On particularily bad days, I would've slapped the developers for every CTD I got and believe me getting even would've taken time ... I went to WG Support with basically no expectations and at the start I wasn't particularily impressed with the usual "try reinstalling" nonsense. I had reinstalled the game afresh half a dozen times up to that point already. "Here they go, treating me like some inept idiot with no idea on how to do the most basic troubleshooting or even knowing how to correctly install a game" is what I thought about the first couple generic responses.

 

 

But I persevered. I told them matter of factly that I did indeed try everything, that I'm absolutey certain that the issue isn't caused from my end. That I want this ticket escalated to the specialist and that I want them to come back at me and ask for data. Not just WGChecks, I asked them to tell me exactly what kind of data they'd need to find the issue and how I could provide it.

They came back at me and did that. Gave me a link to a memory monitoring tool and the instructions on how to have it scan for the particular processes that could be the culprit.

They expected the resulting dump file to be ~300MB large so I'd had to use a filesharing service to give them the data ... turned out the dump file that tool created was 2GB large. Surprised the support agent a good bit.

Well, they stewed on that data for a while, continually asking if any any game update had helped (which it didn't). I kept providing WGChecks with every patch the problem persisted.

They stewed some more, passed the data to the development team, weeks upon weeks with no progress other than "we need more time". But as it went, they returned to me with saying they have a good idea what the issue was and that the developers were working on a fix to get implemented in a patch.

 

And lo and behold with patch 0.7.3 (meaning only quite recently), just as abruptly as the problem started it was gone. The patch worked. My problem was solved. I am crash free again.

 

 

So, if you're tired of generic support responses ask them to escalate your problem to the specialists. First level support is little more than a FAQ and will basically never solve any problem that aren't user-related. It's second level support that you need for the juicy bits. Tell them exactly that upfront. But you're also going to have to do as they say (and that will include the usual covering of basics again, i.e.: clean reinstall to make sure no corrupted files are interfering). Don't expect a fix to come quick, mine took several months!

 

 

 

 

Secondly, and this one goes out to @Crysantos, no one with some troubleshooting knowledge likes to hear the usual "it could be anything, it could be you" phrase or derivatives thereof. It feels especially contentious when you have a serious issue and are tech-savvy enough to be able to tell that for example issues that suddenly arose with a software update are in fact quite usually caused by poor software optimization which has little to nothing to do with the end user other than the fact that it runs on his/her machine.  At best it's a generic "it wasn't me, I swear" excuse, at worst it comes off as insulting another person's intellect, implying they couldn't tell what the problem were despite what may be quite obvious giveaways to someone with a bit of knowledge on the matter. I know some people in this topic overreacted, but a response as the one you provided really, REALLY isn't helping in calming people down, especially if they're already boiling over and venting in frustration, that's like trying to quench a boilover with water ... never ends well.

I know you wanted to de-escalate, but the wording was chosen poorly.

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43 minutes ago, blindhai said:

What I definitely should do is stop writing with you... :cap_cool: :cap_tea:

lollol...but i just now came to think of it: HOW MANY OF THEM ARE THERE???..I mean Wobly_1 suggests that there might also exist a Wobly_2 and a Wobly_3...etc.etc.???.....could well be we are infested by the WOBLIES!!!...OMG!!!...THAT'S REALY WORTH reporting to WG imo, now we REALY found  a BUG???!!! :cap_wander:

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